0 Negotiable or Not Mentioned
Tanzania
35 days ago
wellworthgroup.com
9 Applied 6 Pro Applied
Join Wellworth Hospitality Group as a Front Office Manager, where you will be responsible for the first impression of our luxury lodges. You will lead the front desk team to ensure seamless check-in and check-out processes and provide personalized service to our international clientele across our Tanzanian destinations. Your role is pivotal in maintaining the high standards of hospitality that our group is known for.
You will oversee reservations, manage the front office staff, and act as a primary point of contact for guest inquiries and feedback. By fostering a culture of excellence, you will ensure that all front-of-house operations run smoothly and efficiently. No salary information was provided in the job posting.
Key Requirements
Formal hospitality qualification from a recognized institution.
Minimum 2 years experience as a Front Office Manager.
Strong knowledge of PMS systems, specifically Opera or IDS.
Excellent communication and interpersonal skills.
Ability to handle complex guest queries and complaints professionally.
0 Negotiable or Not Mentioned
Tanzania
36 days ago
abantu.co.tz
10 Applied 7 Pro Applied
ABANTU HOTEL is looking for a Front Office Supervisor to join our team in Tanzania. As a hospitality group that prides itself on African values of warmth and family-centered service, we require a leader who can maintain high standards of guest satisfaction and operational efficiency at the front desk. The successful candidate will oversee daily front office operations, including check-ins, check-outs, and guest inquiries. You will be responsible for supervising the front desk team, ensuring adherence to company policies, and providing a welcoming atmosphere for all our guests.
Key Requirements
Minimum 3 years of experience in front office management or supervision.
Strong leadership and team management skills.
Excellent communication and interpersonal abilities.
Proficiency in hotel management software (PMS).
Fluent in English and Swahili.
0 Negotiable or Not Mentioned
Tanzania
6 days ago
jazhotels.com
6 Applied 4 Pro Applied
We are looking for an experienced Front Office Manager to lead our reception and guest services team at Jaz Adonia. The Front Office Manager is responsible for the overall success of the front-of-house operations, ensuring that every guest receives a warm welcome and professional service throughout their stay. Your duties will include overseeing the check-in/check-out process, managing room inventory, and addressing any guest concerns or special requests with efficiency and grace.
Beyond daily operations, you will be tasked with recruiting, training, and motivating front office personnel to achieve high performance and service standards. You will collaborate with other departments, such as Housekeeping and Food & Beverage, to ensure a seamless guest experience. The ideal candidate will have a strong understanding of property management systems, excellent communication skills, and a passion for hospitality that reflects our core values of professionalism and excellence.
Key Requirements
Tanzanian National Only.
Minimum of 3 years' experience in a Front Office Manager position or closely related managerial role.
Hospitality industry background is mandatory.
Proven leadership and team management skills.
Strong communication and interpersonal abilities.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
36 days ago
crowneplazadaressalaam.com
10 Applied 7 Pro Applied
Crowne Plaza Dar es Salaam is looking for a Front Office Executive to enhance our guest-focused team. In this role, you will go beyond routine check-ins to create memorable experiences for our guests from the moment they arrive. This position offers a unique opportunity to work in a fast-paced, international hotel environment where your contributions directly impact the reputation of a world-class brand.
As a Front Office Executive, you will be expected to demonstrate exceptional interpersonal skills and a deep understanding of hospitality standards. You will utilize your technical proficiency in Opera PMS to manage guest profiles and transactions efficiently. We provide an environment that encourages professional advancement and celebrates the vibrant energy of the Dar es Salaam hospitality industry.
Key Requirements
Opera PMS proficiency is mandatory
A positive, can-do attitude with grace under pressure
Genuine passion for hospitality service
Proven experience in a fast-paced hotel environment
Strong communication skills
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
41 days ago
ramadaresortdar.com
9 Applied 6 Pro Applied
Ramada Beach Resort is seeking a professional, well-presented, and customer-focused Receptionist to join our Front Office team. The successful candidate will be responsible for delivering exceptional guest service and ensuring smooth front desk operations in line with Ramada brand standards. Key duties include welcoming and checking in/out guests efficiently, handling reservations, and managing cancellations or guest inquiries. The role involves managing phone calls and responding to emails promptly while processing payments and maintaining accurate billing records. Coordination with housekeeping and other departments is essential to ensure a seamless guest experience. The Receptionist will also be expected to upsell room categories, promote hotel services, and prepare daily arrival and departure reports while maintaining a clean and organized reception area. This position requires a dedicated professional capable of multitasking in a fast-paced environment while adhering to international hospitality standards.
Key Requirements
Diploma or Certificate in Hospitality, Hotel Management, or related field
Minimum 1-2 years experience in a hotel front office
Proficiency in Opera or other Property Management Systems (PMS)
Excellent communication skills in English and Swahili
Strong customer service and interpersonal skills
0 Negotiable or Not Mentioned
Tanzania
36 days ago
abantu.co.tz
14 Applied 10 Pro Applied
ABANTU HOTEL is looking for a dedicated Bellman to join our guest services team in Tanzania. In this role, you will be the first point of contact for many of our guests, assisting with luggage, providing directions, and ensuring a warm welcome. You will represent the hospitality and warmth that Abantu is known for, assisting guests across our hotels and serviced apartments.
As a Bellman, you will coordinate with the front desk to ensure smooth arrivals and departures. Your role is physically demanding but highly rewarding, as you provide essential support to our guests and help maintain the high service standards of our hospitality group. We value reliability and a positive attitude in our team members.
Key Requirements
Physical strength and the ability to lift and carry heavy luggage.
Excellent interpersonal and communication skills.
Previous experience in a similar role within a hotel environment.
Good knowledge of the local area and transportation options.
Ability to remain standing and active for long periods of time.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
38 days ago
crowneplazadaressalaam.com
8 Applied 2 Ultra Applied
Crowne Plaza Dar es Salaam is looking for a passionate and hands-on Front Office Supervisor who is ready to lead by example and consistently deliver excellent guest experiences in line with the IHG Way of Service. The successful candidate will be actively involved in day-to-day front office operations and confident in supporting the team on the floor while maintaining high service standards.
As a Front Office Supervisor, you will manage daily shifts, handle guest concerns with professionalism, and support service recovery efforts to ensure maximum guest satisfaction. You will work closely with other departments to maintain operational efficiency and ensure that all team members are trained and aligned with the hotel's brand standards. This role requires a blend of administrative oversight and direct interaction with guests in a high-pressure environment.
Key Requirements
Strong operational knowledge of Front Office functions
Good working knowledge of OPERA PMS
Minimum of 4 years supervisory experience in Front Office operations
Hands-on approach with guests and team members
Ability to manage shifts, handle guest concerns, and support service recovery
0 Negotiable or Not Mentioned
Tanzania, Manyara
13 days ago
hakunamatatabookings.co.tz
7 Applied 1 Casual Applied
Hakuna Matata Bookings Limited is hiring Housekeeping Attendants for our Rooms Division in Manyara. The primary focus of this role is to ensure that guest rooms are cleaned and maintained to the highest standards of comfort and hygiene. You will be responsible for changing linens, vacuuming, dusting, and restocking guest amenities to create a welcoming atmosphere for our visitors.
As a Housekeeping Attendant, you must have a sharp eye for detail and a respect for guest privacy. You will also be required to report any maintenance issues or safety hazards to the supervisor. This position is vital for ensuring guest satisfaction and maintaining the reputation of our establishment as a premier destination in the Manyara region.
Key Requirements
Experience in housekeeping or professional cleaning services.
Meticulous attention to detail and high standards of cleanliness.
Respect for guest privacy and confidentiality.
Ability to work independently with minimal supervision.
Physical fitness to handle heavy lifting and constant movement.
0 Negotiable or Not Mentioned
Tanzania
46 days ago
planet-lodges.com
13 Applied 1 Casual Applied
Planet Lodges & Lairs Camps is seeking a dedicated and experienced Assistant Manager to join our team across our stunning locations in Tanzania, including Arusha, the Serengeti, and Tarangire. The successful candidate will play a vital role in ensuring that all guests receive personalized, warm, and attentive service from arrival to departure. This role involves active engagement with guests to anticipate their needs, gathering feedback, and assisting the Lodge Manager in the daily operations of the property. The Assistant Manager will oversee various departments, including the Front Office, Food & Beverage, Housekeeping, and Maintenance, ensuring that the highest standards of cleanliness and hygiene are maintained. Additionally, the role involves managing staff scheduling, inventory procurement, and financial transactions such as invoicing and petty cash. Candidates should be comfortable working in remote safari environments and have a strong background in hospitality management and team leadership.
Key Requirements
Diploma or Degree in Hospitality Management, Tourism Management, or a related field.
Minimum 3 to 5 years of experience in hospitality operations.
At least 4 years of experience specifically in camp or lodge management roles.
Previous experience working in remote safari camps or lodges is highly preferred.
Proven ability in team management, including recruiting, training, and mentoring staff.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
8 days ago
gmail.com
9 Applied 6 Pro Applied
Care & Cure Medical Centre is hiring a Front Office Coordinator (Receptionist) to be the first point of contact for our patients and visitors. In this role, you will represent the heart of our patient experience, greeting individuals with a smile and ensuring a smooth administrative flow from the moment they arrive. Your duties will include managing appointments, handling patient inquiries, and maintaining the reception area's professional atmosphere.
As a key member of our administrative team, you will bridge the gap between patients and medical staff, ensuring that all information is processed accurately and efficiently. We are looking for an individual who embodies our values of care and commitment. If you are organized, friendly, and ready to contribute to a positive healthcare environment at our Dar es Salaam branch, we encourage you to apply for this vital role.
Key Requirements
Certificate or Diploma in Front Office Operations, Secretarial Studies, or Hospitality.
Previous experience as a receptionist or in a customer-facing role.
Professional appearance and a friendly, welcoming demeanor.
Excellent communication skills in both English and Swahili.
Strong organizational skills and the ability to multitask efficiently.