ROOMS DIVISION MANAGER @ SUPERIOR RESULTS MANAGEMENT AND CONSULTING
Superior Results is seeking a dedicated Rooms Division Manager to oversee operations at high-end properties in Northern Tanzania. This role is critical for ensuring seamless guest experiences and operational efficiency as the high season approaches. The manager will be responsible for coordinating between front office and housekeeping departments to maintain high standards of service. Locations for these positions are distributed throughout Northern Tanzania.
The successful candidate will demonstrate strong leadership, excellent communication skills in both English and Kiswahili, and proficiency in Resquest Property Management Software. You will manage staff performance, oversee guest relations, and ensure all property standards are met. This is a great opportunity for an industry professional to work in a dynamic and prestigious environment during the upcoming peak travel period.
The successful candidate will demonstrate strong leadership, excellent communication skills in both English and Kiswahili, and proficiency in Resquest Property Management Software. You will manage staff performance, oversee guest relations, and ensure all property standards are met. This is a great opportunity for an industry professional to work in a dynamic and prestigious environment during the upcoming peak travel period.
Key Requirements
4 years combined education and experience in the position at a high-end property
Excellent Communication skills in English and Kiswahili
6 months + experience in Resquest Property Management Software
Typing speed 35 wpm
Proven track record in managing front office and housekeeping operations
Strong leadership and team management abilities
Financial acumen for budgeting and cost control
Exceptional guest service orientation
Ability to work in high-pressure environments during peak seasons
Knowledge of safety and security protocols in hospitality