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ROOMS DIVISION MANAGER @ SUPERIOR RESULTS MANAGEMENT AND CONSULTING

0 Negotiable or Not Mentioned Tanzania, Northern Tanzania 37 days ago superiorresults.info 7 Applied 5 Pro Applied

Superior Results is seeking a dedicated Rooms Division Manager to oversee operations at high-end properties in Northern Tanzania. This role is critical for ensuring seamless guest experiences and operational efficiency as the high season approaches. The manager will be responsible for coordinating between front office and housekeeping departments to maintain high standards of service. Locations for these positions are distributed throughout Northern Tanzania.

The successful candidate will demonstrate strong leadership, excellent communication skills in both English and Kiswahili, and proficiency in Resquest Property Management Software. You will manage staff performance, oversee guest relations, and ensure all property standards are met. This is a great opportunity for an industry professional to work in a dynamic and prestigious environment during the upcoming peak travel period.

Key Requirements

4 years combined education and experience in the position at a high-end property Excellent Communication skills in English and Kiswahili 6 months + experience in Resquest Property Management Software Typing speed 35 wpm Proven track record in managing front office and housekeeping operations
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HOUSE KEEPING MANAGER @ YOLANDA HOTEL RESIDENCE

0 Negotiable or Not Mentioned Tanzania, Kahama Shinyanga 37 days ago yolandhotelandresidence.co.tz 9 Applied 3 Ultra Applied

Yolanda Hotel & Residence is hiring a House Keeping Manager to ensure our property maintains the highest standards of cleanliness and comfort. You will oversee the housekeeping staff, manage cleaning schedules, and ensure all guest rooms and public areas meet our excellence criteria.

Based in Kahama, Shinyanga, this role requires a hands-on leader who can maintain a meticulously clean environment while managing resources and staff performance effectively. You will also be responsible for laundry operations and coordinating with the maintenance department for room repairs.

Key Requirements

Minimum 3 years experience in hotel housekeeping management. Strong attention to detail and exceptionally high cleanliness standards. Proven ability to lead, motivate, and train a large housekeeping team. Knowledge of industrial cleaning chemicals and equipment maintenance. Excellent inventory management and laundry operation skills.
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RECEPTIONIST – 3 POSITIONS (MALE) @ BARAZA RESORT & SPA

0 Negotiable or Not Mentioned Tanzania, Zanzibar 24 days ago baraza-zanzibar.com 11 Applied 8 Pro Applied

Baraza Resort & Spa, part of The Zanzibar Collection, is looking for three dedicated male Receptionists to join our front office team. The successful candidates will be the first point of contact for our guests, responsible for providing a warm welcome and ensuring a seamless check-in and check-out process. This role requires a high level of professionalism and the ability to maintain the luxury standards of our resort. As a Receptionist, you will manage guest reservations, provide information about resort services and local attractions, and handle administrative tasks with precision. Candidates must possess a certificate or diploma in a relevant field and have at least two years of experience in a similar capacity. This is an excellent opportunity to grow your career in one of Zanzibar's most prestigious hospitality environments.

Key Requirements

Certificate or Diploma in Hospitality Management or related field Minimum of 2 years experience in a front desk or receptionist role within a luxury resort Proficiency in English; knowledge of additional languages is an advantage Excellent interpersonal and communication skills Professional conduct and presentation
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FRONT OFFICE TEAM MEMBER @ CROWNE PLAZA DAR ES SALAAM

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 12 days ago crowneplazadaressalaam.com 17 Applied 12 Pro Applied

Crowne Plaza Dar es Salaam is looking for energetic, young talent to join our Front Office team! We are looking for individuals who are passionate about hospitality, love technology, and maintain a great attitude. This role offers an exciting opportunity for local professionals to grow within a prestigious hotel environment while contributing to a team-oriented atmosphere focused on guest satisfaction.

The ideal candidate will be responsible for managing guest arrivals and departures, ensuring all communications are handled with high-quality soft skills, and utilizing modern hotel technology to streamline operations. As a member of the Front Office team, you will be the face of the hotel, providing a warm welcome and addressing guest needs with professionalism and efficiency. We value candidates who are eager to learn and ready to excel in the hospitality industry.

Key Requirements

Background in Hotel Management or related field. Strong communication and soft skills. Tech-savvy with an ability to learn hotel software quickly. Positive and professional attitude. Eager to learn and grow within the hospitality industry.
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RECEPTIONIST / RESERVATION @ CROWNE PLAZA DAR ES SALAAM

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 25 days ago crowneplazadaressalaam.com 12 Applied 4 Ultra Applied

Crowne Plaza Dar es Salaam is seeking a dynamic and professional Receptionist / Reservation agent to join our dedicated front office team. The successful candidate will play a crucial role in delivering exceptional guest service and ensuring smooth hotel operations. You will be responsible for welcoming guests, managing reservations, and addressing inquiries with a high level of professionalism. This position is ideal for individuals passionate about the hospitality industry and who possess the skills to thrive in a fast-paced environment. Candidates will be expected to represent the brand's standards of excellence in every interaction.

Applicants must have at least two years of experience in a similar role and demonstrate mastery of the Opera Property Management System. Excellent communication skills and a pleasant personality are vital for success in this position. As a representative of a leading hospitality brand, you will ensure that every guest interaction is positive and memorable. Please note that this opportunity is strictly for local candidates who are currently based in or able to work in Dar es Salaam.

Key Requirements

At least 2 years of relevant experience in a hotel environment Strong knowledge of Opera PMS is mandatory Excellent communication and interpersonal skills Pleasant personality and professional appearance Ability to handle guest queries efficiently
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FRONT OFFICE MANAGER @ JAZ ADONIA

0 Negotiable or Not Mentioned Tanzania 6 days ago jazhotels.com 6 Applied 4 Pro Applied

We are looking for an experienced Front Office Manager to lead our reception and guest services team at Jaz Adonia. The Front Office Manager is responsible for the overall success of the front-of-house operations, ensuring that every guest receives a warm welcome and professional service throughout their stay. Your duties will include overseeing the check-in/check-out process, managing room inventory, and addressing any guest concerns or special requests with efficiency and grace.

Beyond daily operations, you will be tasked with recruiting, training, and motivating front office personnel to achieve high performance and service standards. You will collaborate with other departments, such as Housekeeping and Food & Beverage, to ensure a seamless guest experience. The ideal candidate will have a strong understanding of property management systems, excellent communication skills, and a passion for hospitality that reflects our core values of professionalism and excellence.

Key Requirements

Tanzanian National Only. Minimum of 3 years' experience in a Front Office Manager position or closely related managerial role. Hospitality industry background is mandatory. Proven leadership and team management skills. Strong communication and interpersonal abilities.
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FRONT OFFICE MANAGER @ MSANDOHR SOLUTIONS

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 12 days ago msandohrsolutions.co.tz 19 Applied 13 Pro Applied

Our client in the hospitality industry is looking for a dynamic Front Office Manager to oversee their reception and guest relations operations in Dar es Salaam. You will be the face of the establishment, ensuring that every guest receives a warm welcome and exceptional service throughout their stay. Your primary goal will be to maintain a high level of guest satisfaction while optimizing front office processes and staff performance.

As the Front Office Manager, you will manage a team of receptionists, concierges, and bell staff, providing training and guidance to ensure excellence in service delivery. You will also be responsible for managing room inventory, handling guest complaints with professionalism, and coordinating with other departments to ensure a seamless guest experience. This role requires a balance of administrative efficiency and superior interpersonal skills.

Key Requirements

Degree or Diploma in Hospitality Management, Tourism, or a related field. Significant experience in front office operations within a reputable hotel or resort. Strong leadership and team management skills to oversee front desk personnel. Proficiency in Hotel Property Management Systems (PMS) like Opera or Protel. Excellent verbal and written communication skills in English and Swahili.
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ASSISTANT FOOD & BEVERAGE @ RAMADA RESORT BY WYNDHAM

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 32 days ago ramadaresortdar.com 15 Applied 11 Pro Applied

Ramada Resort by Wyndham is seeking a dedicated and professional Assistant Food & Beverage to join our dynamic team in Dar es Salaam. The successful candidate will play a crucial role in supporting the Food & Beverage Manager with the oversight of daily operations within the department. This includes ensuring that all service standards are consistently met across various outlets, maintaining high levels of efficiency, and fostering a positive work environment for all staff members.

Key responsibilities involve conducting regular operational checks, managing staff duty rosters, and monitoring employee performance to ensure peak productivity. The Assistant F&B will also be responsible for maintaining strong guest relations, handling VIP arrangements, and ensuring strict compliance with health, safety, and licensing regulations. By coordinating effectively with kitchen and bar teams, the individual will help streamline service flow and contribute to the overall excellence of the resort's hospitality offerings.

Key Requirements

Diploma /Degree in Hospitality, Food & Beverage Service, or related field. At least 2-3 years of experience as a F&B Assistant in a hospitality setting. Proficiency in English; additional languages are an asset in a multicultural environment. Flexibility to work varying shifts, including weekends and holidays. Strong knowledge of hygiene and food safety standards.
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FRONT DESK AGENT @ ROAR CAPITAL

0 Negotiable or Not Mentioned Tanzania, Zanzibar 8 days ago roarcapital.co.tz 7 Applied 5 Pro Applied

As a Front Desk Agent, you will be the face of Roar Capital, providing a warm welcome to guests arriving in Zanzibar. You will manage the entire check-in and check-out process, handle room assignments, and ensure that all guest records are accurately maintained in the system. Beyond administrative duties, you will act as a concierge, providing information about local attractions and ensuring guest needs are met promptly. Your professionalism and attention to detail will be key to maintaining the high service standards Roar Capital is known for.

Key Requirements

Previous experience in a similar role in the hotel industry. High school diploma or equivalent; hospitality degree is a plus. Strong proficiency in Property Management Systems (PMS). Exceptional customer service and interpersonal skills. Ability to handle stressful situations and guest complaints professionally.
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RESERVATIONS/ RECEPTION STAFF @ SUPERIOR RESULTS MANAGEMENT AND CONSULTING

0 Negotiable or Not Mentioned Tanzania, Northern Tanzania 37 days ago superiorresults.info 7 Applied 5 Pro Applied

We are looking for professional Reservations and Reception staff to join our team at various high-end properties located across Northern Tanzania. As the first point of contact for our guests, you will play a vital role in delivering exceptional service and managing the guest journey from booking to check-out. Multiple positions are available to meet the demands of the coming high season.

The role requires a high level of proficiency in Resquest Property Management Software and a typing speed of at least 35 words per minute. Candidates must be fluent in English and Kiswahili and possess the ability to work effectively in a fast-paced hospitality environment. Interviews will be conducted between May 14th and May 31st for qualified applicants.

Key Requirements

4 years combined education and experience in the position at a high-end property Excellent Communication skills in English and Kiswahili 6 months + experience in Resquest Property Management Software Typing speed 35 wpm Proficient in handling guest inquiries and multi-channel bookings
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