0 Negotiable or Not Mentioned
Kenya, Meru County
11 days ago
africapartners.co.ke
1152 Views
Africa Partners Consulting is seeking motivated and energetic youth to join our team as Ushuru Mashinani Support Agents in Meru County. This initiative, which aligns with the Kenya Revenue Authority under the Ushuru Mashinani Service Partner programme, aims to bring essential tax services closer to the citizens of Kenya. As an agent, you will be at the forefront of promoting financial literacy and assisting community members with critical tax-related tasks. The role offers a flexible environment where performance directly impacts your earnings through a commission-based model.
Your primary responsibilities will involve supporting citizens with KRA PIN registration and assisting both individuals and Small and Medium Enterprises (SMEs) with their tax filing requirements. You will play a crucial role in educating the public on tax compliance and helping them navigate the complexities of the tax system. By facilitating these services, you will contribute significantly to promoting financial inclusion and economic empowerment within Meru County. Work locations will be distributed across the region, focusing on areas such as Makutano, Meru-Maua Road, and E-Square Centre.
Key Requirements
Must be a youth between the ages of 18 and 30 years old.
Possession of a Diploma, Certificate, or University Degree in any field.
Must be computer literate with a strong understanding of digital navigation.
Proficiency in Microsoft Office Suite applications, particularly Word and Excel.
Must be currently based in or a resident of Meru County.
Willingness to work under a performance-linked commission-based compensation structure.
Excellent interpersonal and communication skills to interact with the public.
Basic knowledge of the Kenyan tax system and KRA online portal functions.
Strong organizational skills and the ability to manage multiple client registrations.
High level of integrity and professional ethics when handling sensitive citizen data.
Ability to work independently in a field-based environment with minimal supervision.
Proactive approach to community engagement and marketing of tax services.
~35,000 Mentioned
Kenya, Nairobi
3 days ago
morsanhr.co.ke
263 Views
Our client is looking for a detail-oriented and results-driven Accountant to manage financial operations, ensure compliance, and support business decision-making within a fast-paced telecommunications environment. The role involves full-cycle bookkeeping using Xero, financial record management, and handling accounts payable and receivable reconciliations. The successful candidate will be responsible for statutory compliance including VAT, PAYE, and KRA filings, as well as payroll processing for NSSF and NHIF/SHIF.
Furthermore, the Accountant will manage cash flow and treasury operations, providing monthly management reports such as P&L, Balance Sheets, and Cash Flow statements. The position requires supporting audit processes and maintaining internal controls to safeguard the company's financial integrity. The offered salary for this role is KES 35,000 – 40,000. Candidates must be based in Nairobi and demonstrate a high level of accuracy and the ability to meet strict deadlines.
Key Requirements
Bachelor’s degree in Accounting/Finance or related field
CPA Part II / Finalist qualification
2–4 years’ professional accounting experience
Strong knowledge of Kenyan tax and statutory compliance (VAT, PAYE, KRA)
Hands-on experience with Xero accounting software
High attention to detail and ability to meet tight deadlines
Must be currently based in Nairobi
Proficiency in payroll processing including NSSF, NHIF, and SHIF
Ability to prepare monthly management reports (P&L and Balance Sheet)
Strong analytical skills for cash flow and treasury management
0 Negotiable or Not Mentioned
Kenya
31 days ago
gmail.com
1742 Views
This dual-capacity role of Accountant and Administrator requires a professional who is adept at managing both financial records and office operations. The candidate will be responsible for maintaining accurate financial documentation, managing accounts payable and receivable, and ensuring that all tax filings are completed on time. Proficiency in QuickBooks is essential for success in this role as it is the primary tool for financial tracking and reporting.
Beyond accounting tasks, the position involves overseeing office administration to ensure a smooth workflow. This includes managing office supplies, coordinating with vendors, and supporting general business operations. We are looking for a Kenyan citizen with at least five years of experience who is detail-oriented, organized, and capable of working independently in a fast-paced environment.
Key Requirements
Must be a Kenyan Citizen.
5+ years of experience in accounting or administration.
Advanced proficiency in QuickBooks software.
Solid understanding of financial reporting and principles.
Experience with KRA tax compliance and statutory filings.
Strong administrative and office management skills.
Ability to manage multiple tasks and meet deadlines.
High level of accuracy and attention to detail.
Proficiency in Microsoft Excel and Office Suite.
Bachelor’s degree in Finance, Accounting, or related field.
0 Negotiable or Not Mentioned
Kenya, Remote
2 days ago
trueblueglobalco.com
242 Views
We are looking for Entrepreneurship & Innovation Consultants to drive business transformation and startup growth in Kenya. This role, facilitated by Career Navigator, involves advising startup founders and corporate innovation teams on how to navigate complex markets and build sustainable business models. You will play a key role in connecting Kenyan innovators with global business networks and investment opportunities.
The work environment is highly collaborative and focused on disruption and long-term impact. You will provide strategic guidance on market development, product scaling, and leadership execution. This role offers the flexibility of remote or hybrid work based in Kenya. It is perfect for those who are passionate about the future of global innovation and want to help entrepreneurs in East Africa achieve global reach.
Key Requirements
Extensive experience in business consulting or startup advisory roles.
Deep knowledge of innovation management and design thinking.
Ability to mentor founders on strategic execution and leadership.
Strong understanding of the East African entrepreneurial ecosystem.
Proven track record of helping businesses scale in emerging markets.
Expertise in identifying and mitigating market risks for new ventures.
Ability to facilitate workshops and strategic planning sessions.
Strong network within the African tech and innovation space.
Excellent interpersonal and communication skills.
Passion for building scalable and impactful business solutions.
0 Negotiable or Not Mentioned
Kenya, Embakasi
1 day ago
gmail.com
252 Views
China Railway No.10 Engineering Group Co.LTD is looking for a dedicated and energetic Customs Clearing & Forwarding Clerk to join their team in Embakasi. The successful candidate will be responsible for managing the end-to-end customs clearance process, ensuring that all shipments comply with local and international regulations. This role requires a high level of organization and the ability to coordinate effectively with various stakeholders, including customs officials and logistics partners.
The role involves preparing and processing necessary documentation for import and export activities, tracking shipments, and resolving any issues that may arise during the clearance process. Applicants should have a strong background in logistics and customs procedures, with the energy to contribute fresh ideas to the engineering group's operations. This is a great opportunity for a young professional looking to grow their career in a dynamic international engineering and construction firm.
Key Requirements
Degree/Diploma in Customs Clearance and Logistics or equivalent
KRA KESRA Certificate is mandatory
At least 1 year working experience in clearing & forwarding related environment
Age 30 years & below
Proficiency in customs documentation and filing procedures
Strong understanding of import/export laws and regulations in Kenya
Excellent communication and negotiation skills for dealing with authorities
Ability to work under pressure and meet strict cargo deadlines
Attention to detail and high levels of accuracy in data entry and manifests
Proficiency in relevant clearing software and Microsoft Office Suite
0 Negotiable or Not Mentioned
Kenya, Embakasi
9 days ago
gmail.com
897 Views
China Railway No.10 Engineering Group Co.LTD is currently seeking a highly motivated and detail-oriented individual to join our team as a Customs Clearing & Forwarding Clerk in Embakasi. This role is pivotal in ensuring that all shipments are processed efficiently and in compliance with local regulations. We are looking for a candidate who brings fresh ideas and bold energy to our dynamic logistics department to help facilitate our ongoing construction and engineering operations. The successful candidate will be responsible for managing customs documentation, coordinating with relevant authorities such as the Kenya Revenue Authority (KRA), and ensuring the timely clearance of goods. Applicants must possess a relevant Degree or Diploma in Customs Clearance and Logistics, along with a mandatory KESRA certificate. With at least one year of experience in a clearing and forwarding environment, you will help streamline our supply chain operations and contribute to the overall success of the company's projects in the region.
Key Requirements
Degree/Diploma in Customs Clearance and Logistics or equivalent
KRA KESRA Certificate is mandatory
At least 1 year working experience in clearing & forwarding related environment
Age 30 years & below
Proficiency in customs documentation and clearance procedures
Strong understanding of international trade laws and regulations
Excellent communication and interpersonal skills
High level of integrity and professional ethics
Ability to work under pressure and meet strict deadlines
Proficiency in computer applications such as MS Office
0 Negotiable or Not Mentioned
Tanzania, Arusha
11 days ago
starrich.co.tz
1204 Views
Starrich Consulting International is currently seeking a highly motivated and experienced Safari Specialist and Travel Designer on behalf of their client. In this role, you will be responsible for crafting unique and memorable safari experiences, managing travel itineraries, and providing exceptional service to international travelers. The position requires a deep understanding of the tourism industry, particularly within the context of safari planning and logistics, ensuring every detail of the client's journey is meticulously handled.
The role offers significant flexibility, with options for remote, hybrid, or on-site work in the vibrant city of Arusha, Tanzania. This is a fantastic opportunity for individuals who are passionate about travel and possess strong communication skills in multiple languages. Candidates will join a dynamic team dedicated to providing world-class travel solutions while enjoying a professional environment that encourages growth and excellence in the hospitality sector.
Key Requirements
Proficiency in English for professional communication.
Ability to speak and write in Dutch is highly encouraged.
Ability to speak and write in German is highly encouraged.
Proven experience in safari tourism and travel industry operations.
Extensive background in travel planning and itinerary management.
Strong attention to detail to ensure accuracy in travel bookings.
Exceptional customer focus and service-oriented mindset.
Deep knowledge of East African safari destinations and wildlife.
Excellent interpersonal and negotiation skills for vendor management.
Ability to work independently in a remote or hybrid environment.
0 Negotiable or Not Mentioned
Kenya
7 days ago
plexus-energy.co.ke
556 Views
Plexus Energy is seeking a dedicated and detail-oriented Accountant to join their team. The successful candidate will be responsible for overseeing the company's daily financial operations, including the preparation of financial statements and the management of accounts payable and receivable. This role is central to maintaining the financial health of the organization and requires a professional who can work independently while collaborating effectively with the broader management team.
In addition to routine accounting tasks, the Accountant will ensure that the company remains in full compliance with all Kenyan tax regulations and statutory reporting requirements. This involves staying updated on legislative changes and implementing best practices in financial management. The ideal candidate should possess strong analytical skills to provide meaningful insights into financial performance and support strategic decision-making processes within the energy sector.
Key Requirements
CPA (K) qualified - mandatory
Bachelor's degree in Accounting, Finance, or a related field
Minimum 2 years' relevant experience
Proficiency in Microsoft Excel and accounting systems
Strong understanding of Kenyan tax regulations and compliance
Strong analytical and problem-solving skills
Excellent written and verbal communication skills
High level of integrity and professional ethics
Ability to meet strict deadlines and manage multiple tasks
Attention to detail and accuracy in data entry and reporting
0 Negotiable or Not Mentioned
Kenya, Nairobi
9 days ago
alternatedoors.co.ke
1036 Views
Join alternatedoors as a Regional Finance Manager based in Nairobi, Kenya. In this critical leadership role, you will be responsible for overseeing the financial operations and strategic growth of our client's business. You will ensure the integrity of financial data, manage day-to-day finance functions, and provide vital insights that drive executive decision-making. Your work will directly impact the company's financial health and operational efficiency across the region. The ideal candidate will handle comprehensive financial planning, including the preparation of budgets and forecasts, while maintaining strict compliance with accounting standards and tax regulations. You will supervise a dedicated finance team, lead reconciliation processes, and manage both internal and external audits. We are looking for a high-integrity professional with a background in FMCG, Manufacturing, or Retail who can combine technical accounting expertise with strong leadership skills.
Key Requirements
Bachelor’s degree in Finance, Accounting, or related field.
Professional CPA or ACCA qualification is mandatory.
Minimum 8 years’ experience in a senior finance leadership role.
Proven background in FMCG, Manufacturing, or Retail industries.
Strong expertise in financial reporting, forecasting, and data analysis.
Proficiency in accounting systems such as QuickBooks or ERP software.
Advanced skills in Microsoft Office Suite, specifically Excel for modeling.
In-depth knowledge of GAAP and international accounting procedures.
Strong leadership capabilities and experience managing diverse teams.
Excellent communication and organizational skills for stakeholder management.
High level of integrity and meticulous attention to detail.
Ability to provide strategic financial insights to support business growth.
0 Negotiable or Not Mentioned
Kenya
15 days ago
apoconsultsolutions.com
968 Views
An innovative cut rose export company is currently seeking a strategic and experienced Finance Manager to lead their financial department. This role is crucial for an agricultural environment that moves at a fast pace, requiring a leader who can provide high-level financial guidance while overseeing day-to-day operations. The successful candidate will be responsible for cost accounting, capital expenditure control, and maintaining robust banking facilities to support the company's growth in the competitive floriculture industry.
The Finance Manager will also take charge of preparing comprehensive annual budgets, cash flow forecasts, and detailed balance sheet projections. A primary focus will be ensuring full compliance with Kenya tax laws and meeting all statutory reporting requirements. Candidates should possess a strong background in finance with at least seven years of leadership experience and a commitment to financial integrity. This position offers a unique opportunity to contribute to a thriving export business and shape its financial future.
Key Requirements
Bachelor's in Commerce or MBA (Accounting option).
7+ years in accounting and finance with a proven leadership track record.
Experience in the agriculture or floriculture industry is preferred.
Strong knowledge of Kenya tax law and statutory reporting requirements.
High integrity and strong financial rigor with excellent attention to detail.
Proficiency in financial planning and cost accounting operations.
Ability to manage capital expenditure control and banking facilities.
Expertise in preparing annual budgets and cash flow forecasts.
Skill in managing equity transactions and balance sheet projections.
Excellent leadership and communication skills to drive financial strategy.
0 Negotiable or Not Mentioned
Kenya, Coast Region
9 days ago
yahoo.com
980 Views
An NGO based in the Coast Region of Kenya is seeking a qualified and dedicated Accountant to join their team. The successful candidate will be responsible for managing financial records, ensuring compliance with local regulations, and providing support for various organizational projects. This role requires a professional who can balance technical accounting skills with a strong commitment to customer service and client satisfaction. The position offers an opportunity to work within a mission-driven environment and contribute to the success of community-focused projects. The ideal candidate should possess a degree in commerce and have practical experience in the accounting field. Key responsibilities include maintaining accurate financial documentation, preparing reports for stakeholders, and contributing to the overall financial health of the NGO. Applicants are expected to demonstrate professionalism and the ability to work effectively within a collaborative team. Candidates must be prepared to handle diverse financial tasks while maintaining high standards of integrity and transparency in all accounting operations.
Key Requirements
Must have a degree in commerce from a recognized institution in Kenya.
1-2 years working experience as an accountant is required.
Needs to have strong customer service and professionalism.
Maintain excellent customer care and client satisfaction.
Proficiency in accounting software such as QuickBooks or Sage.
Understanding of Kenyan tax laws and statutory deductions.
Ability to prepare and present monthly financial reports.
High degree of accuracy and attention to detail in financial data entry.
Effective communication skills for coordinating with project teams.
Ability to manage multiple tasks and meet reporting deadlines.
0 Negotiable or Not Mentioned
Kenya, Nairobi
6 days ago
gdyaa.com
555 Views
Garth Day Year Auctioneers is seeking dedicated and results-driven Call Executives to join our Debt Collection team in Nairobi. As a Call Executive, you will be responsible for managing outgoing and incoming calls to debtors, negotiating payment schedules, and ensuring that all collection activities comply with legal standards and company policies. The ideal candidate is someone who thrives in a target-driven environment and is motivated by the prospect of earning performance-based commissions.
Working with us provides significant career growth opportunities within a leading debt collection and auction house. You will be part of a dynamic team of professionals committed to excellence and efficiency. If you reside near Nairobi and have a proven track record in the debt collection field, we encourage you to apply and take the next step in your professional journey with a team that values your drive and success.
Key Requirements
At least 2 years of experience in the debt collection field.
Must be self-driven and highly goal-oriented.
Proficient in basic computer use and data management software.
Possession of a relevant Diploma or Certificate.
Proven success with meeting collection targets and earning commissions.
Must reside near Nairobi to ensure easy commuting.
Excellent verbal and written communication skills.
Strong negotiation and persuasive abilities to recover outstanding debts.
Ability to maintain composure and professionalism during difficult calls.
High degree of integrity and ethics when handling financial information.
~4,000 Mentioned
Kenya, Nairobi
21 days ago
gmail.com
1620 Views
An international hotel located in Nairobi, Kenya, is seeking a qualified Finance Controller to join their leadership team. This urgent hiring requires a professional with at least 10 years of total experience, including 5 to 7 years specifically in leadership roles within the hospitality industry. Applicants must have a background in 4 or 5-star hotels, with a strong preference for those who have previously worked within the African continent. This role is strictly for Indian citizens who are available to join immediately. The position offers a competitive salary of USD 4000 per month plus additional expat benefits. Nairobi, situated at a high altitude in East Africa, offers a pleasant climate year-round and is a beautiful city with a vibrant community. The successful candidate will manage all financial operations for the hotel, ensuring fiscal health and operational efficiency. The city itself features prominent landmarks such as the Shree Ambaji Temple and the Shree Swami Narayan Temple in Parklands, reflecting its diverse culture. The job is based in Nairobi, which is known for its high standards of living and professional opportunities for international expats.
Key Requirements
Total professional experience of 10 years or more.
Minimum of 5 to 7 years experience in leadership or senior management roles.
Proven background working in 4-star or 5-star hotel environments.
Previous professional experience within the African hospitality market.
Must hold Indian citizenship as per recruitment requirements.
Availability for immediate joining is mandatory.
In-depth knowledge of hotel financial management and accounting principles.
Expertise in budgeting, financial forecasting, and fiscal analysis.
Familiarity with hospitality ERP systems and accounting software.
Strong leadership, communication, and interpersonal skills.
0 Negotiable or Not Mentioned
Kenya, Nairobi
6 days ago
sealassociates.com
671 Views
Seal Associates is currently seeking a dedicated and detail-oriented Accountant to join their team in Nairobi. The successful candidate will be responsible for managing daily financial transactions and maintaining accurate records to ensure the financial health of the organization. This role involves preparing comprehensive financial statements, management reports, and handling all aspects of tax preparation, filing, and compliance to meet regulatory standards.
Key duties also include managing accounts payable and receivable, performing bank reconciliations, and overseeing the payroll process. The Accountant will collaborate with external auditors and contribute to the development of financial forecasts to support strategic planning. Ideal candidates should possess a strong educational background in finance, relevant professional experience, and the ability to work effectively within a fast-paced environment while maintaining high levels of accuracy and integrity.
Key Requirements
Bachelor of Commerce (BCom) in Accounting, Finance, or a related field.
KCSE mean grade of B+ or above.
A minimum of 2 years of active professional experience in an accounting role.
Proficiency in various accounting software and Microsoft Office Suite.
Strong attention to detail and exceptional analytical skills.
Experience with Microsoft Dynamics AX or Business Central is a significant advantage.
In-depth knowledge of financial reporting standards and tax regulations.
Ability to manage payroll and bank reconciliations accurately.
Excellent communication and interpersonal skills for team collaboration.
Ability to work independently and meet strict reporting deadlines.
0 Negotiable or Not Mentioned
Kenya, Nairobi
30 days ago
solvoglobal.com
1465 Views
Solvo Global is actively recruiting for an Accounting Associate II to join our international remote workforce specifically within the Nairobi, Kenya region. This position is designed for a professional who can operate effectively during Pacific Time hours, from 8:00 AM to 5:00 PM, Monday through Friday. As a remote member of our team, you will be responsible for a wide array of accounting functions that support our global financial health and operational efficiency. The ideal candidate will be highly organized and capable of managing complex financial data with minimal supervision. The successful applicant will oversee various critical tasks including accounts payable processing, sales tax filings, and comprehensive payroll management. You will be expected to perform general ledger postings, conduct intercompany reconciliations, and utilize SAGE Intelligence for custom financial reporting. Furthermore, the role involves auditing third-party accounts and preparing detailed financial statements for analysis. This is an excellent opportunity for an experienced bookkeeper to apply their skills in a dynamic, global environment while enjoying the flexibility of remote work in Nairobi.
Key Requirements
Strong interpersonal and communication skills
Proficiency in Microsoft Office
High school diploma required; degree in Accounting or Finance preferred
5+ years of bookkeeping experience preferred
Ability to follow guidelines and work independently
Strong organizational and problem-solving skills
Experience with accounts payable processing and audits
Knowledge of sales processing and sales tax filings
Full payroll management experience including configurations
Ability to perform account and intercompany reconciliations
0 Negotiable or Not Mentioned
Kenya, Nairobi
6 days ago
solvoglobal.com
643 Views
We are seeking a dedicated Benefits Associate to join our team in Nairobi. In this role, you will be the primary point of contact for employees, providing support through phone, email, and ticketing systems. You will manage benefits enrollments, process plan changes, and support critical periods like Open Enrollment and Qualifying Life Events. Additionally, you will handle Life, Short-Term Disability (STD), and Long-Term Disability (LTD) claims while ensuring all payroll deductions are accurate and up-to-date.
Working directly with insurance carriers, you will generate reports and provide essential support during audits. This position offers a structured environment with clear KPIs and significant professional growth opportunities. If you have a strong background in benefits administration and a customer-centric approach, we encourage you to apply and become a key part of our HR and payroll operations.
Key Requirements
3–5 years of professional experience in a related field.
Previous experience in Benefits Administration is highly preferred.
Strong background in customer service, insurance, or the healthcare industry.
Intermediate proficiency in Microsoft Office Suite, especially Excel.
Exceptional attention to detail and a proactive approach to problem-solving.
Proven ability to work effectively within a team environment.
Advanced English language skills with at least 90% proficiency.
Experience in managing benefits enrollments and plan modifications.
Capability to handle Life, Short-Term Disability, and Long-Term Disability claims.
Strong communication skills for interacting with employees and insurance carriers.
0 Negotiable or Not Mentioned
Kenya
8 days ago
solvoglobal.com
997 Views
Solvo Global is seeking a dedicated Customer Service Representative to join our dynamic team in Kenya. In this role, you will be the primary point of contact for customers, handling inquiries through various channels including phone, email, and chat. Your main objective will be to provide accurate information about products and services while resolving issues in a professional and timely manner. We are looking for individuals who are customer-focused, proactive, and possess excellent communication skills to ensure a positive experience for every client interaction.
Beyond day-to-day interactions, you will be responsible for maintaining detailed and accurate records of customer communications and meeting high-quality productivity standards. This position offers a multicultural work environment with ongoing training and development opportunities to foster your career growth. Successful candidates will be problem-solvers who enjoy helping others and can work effectively both independently and as part of a collaborative team. Join us to build a rewarding career in the fast-paced BPO industry within Kenya.
Key Requirements
High school diploma or equivalent qualification.
Advanced or fluent English communication skills (C1 level written and spoken).
Strong interpersonal and relationship-building skills.
Proven problem-solving abilities and critical thinking.
Basic computer skills and proficiency in office software.
Ability to multitask and manage time effectively.
Previous customer service or call center experience is a plus.
Ability to work independently with minimal supervision.
Capacity to work effectively as part of a multicultural team.
Proactive attitude and a genuine desire to help others.
0 Negotiable or Not Mentioned
Kenya, Nairobi
6 days ago
solvoglobal.com
613 Views
Solvo Global is actively seeking a dedicated Customer Service Representative to join our expanding team in Nairobi, Kenya. As the primary point of contact for our clients, you will be responsible for handling inquiries, providing detailed product information, and resolving issues with a professional and positive attitude. This role is ideal for individuals who are passionate about helping others and can navigate complex customer interactions with ease and efficiency while maintaining high standards of service quality. Within this fast-paced BPO environment, you will collaborate with team members to ensure consistent service delivery and operational success. The position requires a candidate who can remain proactive and maintain an excellent level of communication throughout their shift. By joining the team, you will have the opportunity to grow your career within a global organization that values professional development, empathy, and customer satisfaction. The role focuses on delivering exceptional support through various channels, ensuring every customer interaction reflects the company's commitment to excellence.
Key Requirements
Excellent verbal and written communication skills in English.
A customer-focused mindset with a proactive approach to helping others.
Strong problem-solving abilities and attention to detail.
Previous experience in a customer service or call center environment.
Ability to work effectively in a high-pressure BPO setting.
Proficiency in basic computer applications and CRM software.
High school diploma or equivalent educational background.
Strong multitasking and time-management skills.
A professional and empathetic attitude when handling client inquiries.
Availability to work flexible shifts and weekend hours.
0 Negotiable or Not Mentioned
Kenya, Nairobi
20 days ago
solvoglobal.com
1535 Views
Solvo Global is seeking experienced Spanish-Speaking Customer Support Representatives to join our professional team at our on-site location in Westlands, Nairobi. In this mid-level role, you will be the primary point of contact for Spanish and English-speaking customers, managing high volumes of both inbound and outbound calls. Your core responsibility will be to resolve inquiries, complaints, and technical service issues while adhering to strict service level agreements and quality standards. By providing accurate information and maintaining a professional tone, you will help build trust and ensure customer satisfaction across diverse global markets.
The ideal candidate will be adept at using various CRM platforms and call handling systems to document interactions clearly and accurately. You will work within a performance-driven culture where meeting key performance indicators such as Average Handling Time, Customer Satisfaction scores, and First Call Resolution is essential. This role offers exposure to international processes and global clients, providing a unique opportunity for career progression into quality assurance, team leadership, or operations. Candidates must be flexible to work rotating shifts, including weekends and public holidays, to accommodate our global operations.
Key Requirements
Fluency in Spanish and English (spoken and written) – mandatory
2+ years of call center or BPO experience, preferably voice‑based support
Strong understanding of call center KPIs, metrics, and customer handling techniques
Excellent communication, active listening, and problem‑solving skills
Ability to handle high call volumes and challenging customer interactions
Comfortable working shifts, weekends, and public holidays
Proficiency in CRM tools, call handling systems, and basic computer applications
Proven ability to meet or exceed AHT, CSAT, and FCR targets
Meticulous attention to detail in documenting call interactions
High level of professionalism and emotional intelligence in customer interactions
0 Negotiable or Not Mentioned
Kenya, Bomet
9 days ago
gmail.com
774 Views
Telepolis Village Hotel is seeking a professional Receptionist to serve as the first point of contact for our guests in Kiptenden, Bomet. In this role, you will handle check-ins and check-outs, manage reservations, and answer inquiries both in person and over the phone. Your primary goal is to provide a seamless and pleasant experience for every guest from the moment they arrive until they depart our facility.
The ideal candidate will be highly organized, friendly, and capable of managing administrative tasks efficiently. You will also be responsible for maintaining guest records, processing payments, and coordinating with other departments to ensure specific guest requests are handled promptly. This is a vital role that requires a dedicated individual with a strong commitment to excellence in customer service and front-office administration.
Key Requirements
Diploma in Hotel Management / Catering or related field
Relevant experience working at a front desk or in a receptionist role
Exceptional verbal and written communication skills
Strong customer service orientation and professional phone etiquette
Proficiency in basic computer applications and reservation systems
Ability to handle multiple tasks simultaneously while maintaining attention to detail
Excellent organizational and problem-solving skills
Professional appearance and a welcoming demeanor
Ability to work independently and as part of a team
Cultural awareness and sensitivity when dealing with diverse guests
0 Negotiable or Not Mentioned
Kenya, Nairobi
28 days ago
helical.consulting
1844 Views
This is an on-site, full-time role for an Enterprise Resource Planning (ERP) Technical Consultant based in Westlands, Nairobi, Kenya. The ERP Technical Consultant will be responsible for providing technical support, configuring and implementing ERP software, and offering expert consulting services. The role involves analyzing and improving business processes, troubleshooting issues, and collaborating with clients to ensure the successful execution of ERP projects.
The consultant will also be responsible for training end-users and assisting in post-implementation support to meet client needs effectively. This beginner-level position offers a great opportunity for candidates with a background in Computer Science or Information Technology to grow their career in the ERP industry. Candidates will gain hands-on experience with platforms like Epicor, SYSPRO, or Acumatica while working in a fast-paced consulting environment.
Key Requirements
Proficiency in providing technical support and addressing system-related issues
Experience in Enterprise Resource Planning (ERP) software implementation and configuration
Strong consulting and client engagement skills
Knowledge of business processes and the ability to analyze and improve them
Excellent problem-solving and analytical skills
Strong communication and interpersonal abilities to interact with clients and team members
A Bachelor’s degree in Computer Science, Information Technology
Familiarity with database management systems and SQL queries
Ability to document technical requirements and create user manuals
Willingness to work on-site at the Westlands office in Nairobi
0 Negotiable or Not Mentioned
Kenya, Nairobi
31 days ago
zawkarconsulting.co.ke
1424 Views
Zawkar Consulting is seeking a Managing Director to lead the development of structured HR systems for small and medium-sized enterprises. The role involves addressing critical workforce issues such as hiring challenges, role confusion, and employee conflicts to ensure business stability and compliance. The professional will leverage over 20 years of experience to create efficient people systems that empower employees while protecting the business from high turnover and statutory risks. Key responsibilities include overseeing recruitment and onboarding, managing employee relations, and spearheading performance management initiatives. The successful candidate will also provide expertise in training and development, HR compliance, and payroll management. By implementing structured frameworks and financial wellness programs, the Managing Director will support SMEs in achieving sustainable business growth and workforce clarity. This leadership role is vital for businesses looking to build stronger teams and minimize disputes through effective HR management. The role is primarily focused on the Nairobi, Kenya region, helping businesses build better hiring processes and stronger teams for long-term growth.
Key Requirements
Must be a Certified HR Practitioner (CHRP K).
Must be a Licensed Insurance Agent (COP Holder).
Minimum of 20 years of experience in corporate HR and payroll management.
Proven expertise in building structured HR systems for SMEs.
Strong background in recruitment and onboarding processes.
Ability to manage employee relations and resolve workplace conflicts.
Experience in performance management and training and development programs.
In-depth knowledge of HR compliance and statutory regulations.
Proficiency in payroll systems and financial wellness programs.
Demonstrated leadership as a Managing Director or in a similar executive role.
Excellent communication and consulting skills to support business growth.
0 Negotiable or Not Mentioned
Tanzania, Arusha
26 days ago
safaris-intanzania.com
2218 Views
We are seeking a passionate and results-driven Tour Consultant to join our safari team in Arusha. In this client-facing sales role, you will consult with prospective travelers, design personalized Tanzania safari experiences—including trips to the Serengeti, Ngorongoro, Tarangire, and Zanzibar—and convert inquiries into confirmed bookings. You will combine expert destination knowledge with strong sales skills to create unforgettable adventures while meeting sales targets.
The role requires prompt communication with clients across various platforms such as email, phone, and WhatsApp to understand their specific travel styles and budgets. You will be responsible for the end-to-end booking process, from creating detailed quotes and proposals to coordinating with lodges, camps, and guides. This position is ideal for individuals with a background in tourism and a strong drive to exceed sales goals while maintaining high levels of customer satisfaction.
Key Requirements
Respond promptly to client inquiries via email, phone, WhatsApp, and online platforms.
Understand clients' preferences, budget, and travel style to recommend and customize safari itineraries.
Prepare detailed quotes, itineraries, and proposals for safari packages.
Negotiate with clients and close sales to achieve monthly/quarterly targets.
Coordinate bookings with lodges, camps, guides, and ground handlers.
Build and maintain strong client relationships for repeat business and referrals.
Stay updated on safari destinations, lodges, seasonal offers, and industry trends.
Diploma or Bachelor's degree in Tourism, Hospitality, Marketing, or related field.
At least 1–3 years of experience in safari/tour sales, travel consulting, or wildlife tourism.
Strong knowledge of Tanzanian safari destinations, parks, and luxury/mid-range options.
Fluency in English (additional languages like French, German, or Spanish are a plus).
Proficiency in Microsoft Office - Ms Word, Ms Excel, Ms Outlook.
~100,000 Mentioned
Kenya, Meru
30 days ago
versaatech.com
2385 Views
Our client, a fully accredited hospital, is looking for a Senior HR Officer to manage day-to-day human resource operations across clinical and non-clinical departments. The successful candidate will be responsible for ensuring the hospital remains compliant with labor laws and healthcare industry regulations while managing the entire employee lifecycle. This is a hands-on role located in Maua Town, Meru, suitable for a professional with significant experience in a healthcare setting. The monthly salary for this position is between Ks. 100,000 and 150,000.
Key duties include developing and updating HR policies in line with the Employment Act of Kenya, overseeing payroll processing, and coordinating with department heads to address workforce needs. The Senior HR Officer will also handle disciplinary processes, resolve workplace conflicts, and implement employee engagement initiatives to support retention. This role requires a strong focus on health and safety regulations within a clinical environment and the ability to support performance appraisals and improvement plans.
Key Requirements
Bachelor's degree or Diploma in Human Resource Management or a related field.
Minimum 7 years of practical HR experience.
Working knowledge of Kenya's Employment Act and Labour Relations Act.
Proficiency in MS Office (Word, Excel).
Familiarity with HR Information Systems (HRIS).
Membership of the Institute of Human Resource Management (IHRM) Kenya.
Experience in a hospital, clinic, or healthcare setting is an added advantage.
Strong understanding of OSHA and healthcare industry compliance requirements.
Proven ability to manage end-to-end employee lifecycle including onboarding and exits.
Demonstrated skills in payroll processing and benefits administration.
0 Negotiable or Not Mentioned
Kenya
28 days ago
djembeconsultants.com
1370 Views
Djembe Consultants is seeking an Account Manager to join our dynamic team in Kenya. The ideal candidate will support the delivery of strategic public relations and media engagement programs for our diverse client base. This role is intended for seasoned communications professionals with a robust background in PR and media relations, specifically those who have experience working within a consultancy or agency environment.
As an Account Manager, you will handle client servicing and project management, ensuring that all communications strategies are executed with high impact. You must be a proactive communicator who enjoys the demands of an international consultancy. We value candidates who are passionate about the media landscape in East Africa and can deliver consistent results for our global partners.
Key Requirements
Strong background in PR and media relations.
Proven experience in client servicing within a consultancy or agency environment.
Excellent verbal and written communication skills.
Ability to manage multiple projects and meet tight deadlines.
Experience in delivering impactful communications strategies.
Ability to thrive in a fast-paced, international consultancy.
Proficiency in media monitoring and reporting tools.
Strategic thinking and problem-solving abilities.
A degree in Communications, Public Relations, Journalism, or a related field.
Strong interpersonal skills to build and maintain media relationships.
0 Negotiable or Not Mentioned
Kenya
3 days ago
kehia.org
416 Views
KeHIA is seeking a dedicated Consultant for Communications & Publications as part of the Women in Tech Series. This role is strategically designed to amplify the voices and contributions of women within the digital health and open-source communities. The successful candidate will be responsible for crafting detailed profiles, creating compelling case studies, and developing thought leadership pieces that resonate with a global audience.
In addition to content creation, the consultant will provide critical support for the Women in Tech webinar series under the openIMIS Community initiative. This is a part-time consultancy spanning 12 weeks, requiring a proactive individual who can work independently to meet project milestones. Candidates should be passionate about storytelling and healthcare technology innovation in Africa.
Key Requirements
Strong storytelling and narrative development skills.
Background in public health or international development.
Experience in developing professional profiles and case studies.
Ability to write thought leadership pieces for technical audiences.
Proven experience supporting webinar series or digital events.
Knowledge of open-source software communities and dynamics.
Familiarity with digital health initiatives and trends.
Excellent command of written and spoken English.
Prior experience in communications or journalism roles.
Ability to commit to a 12-week part-time contract.
0 Negotiable or Not Mentioned
Kenya, Remote
3 days ago
kehia.org
322 Views
The Communications & Publications Consultant (Women in Tech Series) will play a critical role in enhancing the visibility of women in digital health and open-source ecosystems. As part of the OpenIMIS African Knowledge Hub initiative led by KeHIA, this consultant will spearhead the development of a 'Women in Tech' webinar series and associated publications. The role is focused on storytelling, technical documentation, and highlighting the impact of female leaders in the African health informatics landscape over a 12-week consultancy period.
The consultant will be responsible for producing high-quality publications that capture the insights shared during the webinar series and other project activities. This role requires a creative individual with a strong background in communications who can advocate for diversity and inclusion in technology. By collaborating with various partners, the consultant will help build a repository of knowledge that supports the growth of women in the digital health sector across Africa. Candidates must be adept at remote collaboration and possess a passion for promoting gender equality in technical fields.
Key Requirements
Demonstrated experience in professional communications, journalism, or technical publishing.
Proven track record of managing or promoting 'Women in Tech' or diversity initiatives.
Strong understanding of digital health and the nuances of the open-source community.
Ability to draft, edit, and publish high-quality technical articles and reports.
Experience in coordinating and hosting professional webinar series for technical audiences.
Excellent command of English with a focus on editorial and narrative quality.
Familiarity with the digital health and informatics landscape across the African region.
Skills in social media management and digital content strategy for visibility.
Proficiency in using collaborative software for remote project management.
Degree in Communications, Public Relations, Information Science, or a related discipline.
0 Negotiable or Not Mentioned
Kenya, Remote
3 days ago
kehia.org
352 Views
The Kenya Health Informatics Association (KeHIA) is seeking a qualified Community Engagement Consultant (Anglophone) to support the OpenIMIS African Knowledge Hub. This part-time consultancy role spans a 12-week period and focuses on strengthening community engagement and knowledge sharing within the digital health and open-source ecosystems across the African continent. The consultant will be responsible for driving engagement initiatives and developing high-quality knowledge products that align with project goals.
The selected candidate will work closely with KeHIA and its strategic partners to coordinate community activities and ensure the visibility of technical milestones. This includes managing stakeholder interactions and supporting the implementation of the African Knowledge Hub's objectives. Candidates should be comfortable working in a remote environment and have a deep understanding of health informatics within the Anglophone African context. This is a unique opportunity to contribute to a regional project aimed at improving health financing through open-source solutions.
Key Requirements
Strong professional experience in community management or engagement within the tech sector.
Solid understanding of digital health systems and the open-source software ecosystem.
Fluency in written and spoken English to support Anglophone regional activities.
Proven ability to develop knowledge products such as reports, case studies, and toolkits.
Experience coordinating diverse stakeholders across multiple African countries.
Familiarity with the OpenIMIS platform or similar digital health financing tools.
Track record of organizing and facilitating successful technical webinars and workshops.
Advanced degree or equivalent experience in Public Health, ICT, or Social Sciences.
Strong analytical skills and the ability to document complex technical processes.
Ability to work independently and deliver high-quality results within a 12-week period.
0 Negotiable or Not Mentioned
Kenya, Remote
3 days ago
kehia.org
381 Views
The Kenya Health Informatics Association (KeHIA) is inviting applications for the role of Community Engagement Consultant (Francophone) under the OpenIMIS African Knowledge Hub. This 12-week part-time consultancy is designed to bridge community engagement gaps within Francophone African regions, promoting the adoption and visibility of open-source health informatics tools. The role involves working at the intersection of technology and community development to foster a vibrant ecosystem for digital health professionals.
Working alongside the KeHIA team, the consultant will facilitate communication, manage regional partnerships, and create content tailored to French-speaking stakeholders. The role is pivotal in ensuring that the OpenIMIS African Knowledge Hub remains inclusive and reaches a broad demographic of health and tech experts across Africa. Ideal candidates will possess a blend of technical literacy and exceptional community-building skills. The project emphasizes collaborative growth and the sharing of best practices in digital health infrastructure.
Key Requirements
Extensive experience in community engagement or public relations in a professional setting.
Technical literacy regarding health informatics and open-source software implementation.
Native or professional-level proficiency in French, both written and oral.
Ability to translate technical requirements into accessible community knowledge products.
Experience in cross-border stakeholder coordination within the Francophone African region.
Prior knowledge of OpenIMIS or related digital health insurance platforms.
Demonstrated success in leading online community discussions and technical forums.
University degree in Information Technology, Health Management, or related fields.
Exceptional interpersonal skills and the ability to represent the organization professionally.
Proven capacity to manage part-time consultancy deliverables within strict timelines.
0 Negotiable or Not Mentioned
Kenya
12 days ago
maishahr.com
1694 Views
At Maisha HR Consulting Ltd, we believe in nurturing the next generation of professionals. We are offering an exciting HR Interns / Sales position for individuals looking to bridge the gap between human resources theory and practical business development. This role is unique as it combines the core functions of HR management with the dynamic world of sales, providing a comprehensive overview of how talent acquisition and business growth intersect in a consultancy setting.
Interns will assist in sourcing candidates, managing employee records, and participating in sales outreach to expand our client base. This is an ideal opportunity for a motivated individual who is ready to learn, adapt, and contribute to our mission of 'Empowering Work, Enriching Life.' We provide a mentorship-driven environment where you can sharpen your professional skills and gain valuable industry insights that will serve as a strong foundation for your future career in Kenya.
Key Requirements
Currently pursuing or recently completed a degree in Human Resources, Business Administration, or a related field.
A strong interest in pursuing a career in Human Resources and Sales.
Exceptional verbal and written communication skills.
Ability to maintain high levels of confidentiality and integrity.
Familiarity with social media platforms for professional networking and recruitment.
Strong interpersonal skills and the ability to build rapport quickly.
Proficiency in basic computer applications and data entry.
A proactive approach to learning and taking on new responsibilities.
Basic understanding of labor laws and HR best practices in Kenya.
Ability to work effectively within a fast-paced team environment.