TOUR CONSULTANT @ TANZANIA SAFARI DESIRE
We are seeking a passionate and results-driven Tour Consultant to join our safari team in Arusha. In this client-facing sales role, you will consult with prospective travelers, design personalized Tanzania safari experiences—including trips to the Serengeti, Ngorongoro, Tarangire, and Zanzibar—and convert inquiries into confirmed bookings. You will combine expert destination knowledge with strong sales skills to create unforgettable adventures while meeting sales targets.
The role requires prompt communication with clients across various platforms such as email, phone, and WhatsApp to understand their specific travel styles and budgets. You will be responsible for the end-to-end booking process, from creating detailed quotes and proposals to coordinating with lodges, camps, and guides. This position is ideal for individuals with a background in tourism and a strong drive to exceed sales goals while maintaining high levels of customer satisfaction.
The role requires prompt communication with clients across various platforms such as email, phone, and WhatsApp to understand their specific travel styles and budgets. You will be responsible for the end-to-end booking process, from creating detailed quotes and proposals to coordinating with lodges, camps, and guides. This position is ideal for individuals with a background in tourism and a strong drive to exceed sales goals while maintaining high levels of customer satisfaction.
Key Requirements
Respond promptly to client inquiries via email, phone, WhatsApp, and online platforms.
Understand clients' preferences, budget, and travel style to recommend and customize safari itineraries.
Prepare detailed quotes, itineraries, and proposals for safari packages.
Negotiate with clients and close sales to achieve monthly/quarterly targets.
Coordinate bookings with lodges, camps, guides, and ground handlers.
Build and maintain strong client relationships for repeat business and referrals.
Stay updated on safari destinations, lodges, seasonal offers, and industry trends.
Diploma or Bachelor's degree in Tourism, Hospitality, Marketing, or related field.
At least 1–3 years of experience in safari/tour sales, travel consulting, or wildlife tourism.
Strong knowledge of Tanzanian safari destinations, parks, and luxury/mid-range options.
Fluency in English (additional languages like French, German, or Spanish are a plus).
Proficiency in Microsoft Office - Ms Word, Ms Excel, Ms Outlook.