0 Negotiable or Not Mentioned
Tanzania, Zanzibar
7 days ago
marsjssitd.co.tz
7 Applied 5 Pro Applied
Marsjsstd Private Hospital in Zanzibar is seeking a professional, compassionate, and highly organized Customer Service Officer to join our dedicated healthcare team. This role is central to our daily operations, as the hospital serves between 300 to 400 patients and clients each day. You will be the first point of contact, responsible for welcoming and assisting patients, coordinating appointments, and handling various inquiries, complaints, and follow-ups with empathy and efficiency.
In this position, you will guide patients through registration, billing, and service procedures while maintaining accurate records and feedback to improve service standards. The successful candidate will work in a fast-paced environment, ensuring an excellent patient experience and upholding the hospital's reputation for quality care. This is a full-time position located in Zanzibar, requiring a candidate who can maintain a patient-centered approach and professional demeanor at all times.
Key Requirements
Diploma or Bachelor's Degree in Customer Service, Business Administration, or Healthcare Administration.
Minimum of 2 years of experience in customer service, preferably in a hospital environment.
Excellent communication and interpersonal skills to interact with diverse patients.
Strong problem-solving abilities and the capacity to work under pressure.
Computer literacy and familiarity with modern hospital information systems.
0 Negotiable or Not Mentioned
Tanzania
7 days ago
pgncarrersolutions.co.tz
8 Applied 6 Pro Applied
PGN CAREER SOLUTIONS is recruiting On-Site Operators for our power generation systems. Operators are responsible for the daily monitoring and control of electrical and mechanical systems within the plant. This role is critical for identifying potential issues before they cause downtime and ensuring that the plant operates within safe parameters. You will be at the front line of operations, requiring a high level of situational awareness and technical competence. Working in a 24/7 environment, you will follow operational procedures and safety protocols to maintain steady power generation and respond effectively to any system alarms or changes in performance.
Key Requirements
Relevant Diploma in Electrical or Mechanical Engineering
Experience in operating power plants or industrial machinery
Familiarity with monitoring systems and control panels
Ability to support troubleshooting and minor on-site repairs
Knowledge of performance data analysis and reporting
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
8 days ago
msandohrsolutions.co.tz
10 Applied 7 Pro Applied
MsandoHR Solutions is seeking a highly skilled and motivated Sales & Operations Lead to join an innovative team within the agricultural industry. This role is critical for driving the growth of coffee and agro-commodity trading operations in Dar es Salaam. The successful candidate will be responsible for spearheading sales strategies, managing sourcing activities, and overseeing complex export logistics to ensure seamless business operations. This position requires a proactive individual who can work independently to identify new market opportunities and foster long-term relationships with key industry players.
As the Sales & Operations Lead, you will leverage your deep understanding of the Tanzanian agricultural market to navigate the challenges of commodity trading. You will be tasked with building and maintaining an extensive network within the coffee sector and utilizing your strong negotiation skills to achieve business objectives. The role offers a dynamic work environment where you can significantly impact the company's success through strategic planning and operational excellence. The salary for this position is negotiable based on the candidate's level of experience and professional background.
Key Requirements
Bachelor's degree in marketing, sales or related field.
5–10 years of experience in coffee and/or agro commodity trading.
Strong knowledge of the Tanzanian agricultural market.
Proven experience in sales, sourcing, export operations, or commodity logistics.
Established network within the coffee/agro commodity sector (preferred).
0 Negotiable or Not Mentioned
Tanzania
8 days ago
selectglobal.co.in
7 Applied 5 Pro Applied
We are looking for an experienced customer service leader to build and scale a high-performing Customer Success function for a fast-growing device financing business. This role is pivotal in shaping the customer experience strategy from the ground up, ensuring that clients receive top-tier support and value throughout their journey with the company. The successful candidate will be responsible for defining the operational roadmap and creating a culture of excellence within the support team. The successful candidate will oversee large-scale call center operations and drive operational excellence across multiple touchpoints. You will work closely with other departments to align customer success initiatives with broader business goals, leveraging your analytical skills to improve service delivery and customer retention in the competitive fintech landscape of Tanzania. This position offers a unique opportunity to lead a critical business unit during a period of rapid expansion and high impact.
Key Requirements
7+ years' experience in Customer Success, Customer Care, Contact Center, or Service Operations
3+ years in a leadership role
Proven experience managing and scaling large call center operations
Background in fintech, banking, telecom, PAYGO, e-commerce, or technology companies
Strong leadership and analytical skills
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
8 days ago
roarcapital.co.tz
7 Applied 5 Pro Applied
As a Front Desk Agent, you will be the face of Roar Capital, providing a warm welcome to guests arriving in Zanzibar. You will manage the entire check-in and check-out process, handle room assignments, and ensure that all guest records are accurately maintained in the system. Beyond administrative duties, you will act as a concierge, providing information about local attractions and ensuring guest needs are met promptly. Your professionalism and attention to detail will be key to maintaining the high service standards Roar Capital is known for.
Key Requirements
Previous experience in a similar role in the hotel industry.
High school diploma or equivalent; hospitality degree is a plus.
Strong proficiency in Property Management Systems (PMS).
Exceptional customer service and interpersonal skills.
Ability to handle stressful situations and guest complaints professionally.
0 Negotiable or Not Mentioned
Tanzania
8 days ago
coastal.co.tz
14 Applied 4 Ultra Applied
Coastal Aviation is Tanzania's premier aviation company, renowned for its pioneering scheduled flying safari concept across East Africa. Established in 1987, the company has grown into a leading regional airline connecting travelers to over 40 destinations including national parks, private airstrips, and remote locations. The company maintains a modern fleet consisting of Cessna Grand Caravan C208B and Pilatus PC-12 aircraft, ensuring high safety and service standards across its regional routes. This role encompasses operations in major hubs including Dar es Salaam and Arusha, Tanzania. As the Charter Division Manager, you will lead the charter sales and operational coordination efforts to drive business growth. Key responsibilities include building and maintaining client relationships, managing corporate aviation services, and coordinating specialized flights for luxury safaris, medical evacuations, and international conservation organizations. You will be expected to work independently to reach performance targets while ensuring excellent customer service delivery across all charter operations.
Key Requirements
Bachelor’s Degree in Business Administration, Marketing, Tourism, Aviation, or a related field
Proven experience in charter sales and charter operations within Tanzania
Strong communication, negotiation, and relationship-building skills
Ability to work independently and achieve performance targets
Excellent organizational and customer service skills
0 Negotiable or Not Mentioned
Tanzania, Arusha
8 days ago
postaresume.co.in
16 Applied 11 Pro Applied
A leading Tours and Travels company based in Arusha, Tanzania, is seeking a dedicated and detail-oriented Finance Professional to join their growing team. This role is central to maintaining the financial health of the organization, requiring a candidate who can navigate the complexities of accounting and bookkeeping within the tourism sector. The successful applicant will be responsible for managing day-to-day financial activities, ensuring that all records are accurate and up-to-date while supporting the broader administrative operations of the firm. In this position, you will be expected to prepare comprehensive financial reports and statements that guide business decisions. Key tasks include reconciling financial transactions, monitoring cash flow, and overseeing expense management to ensure fiscal responsibility. The ideal candidate will have a strong grasp of financial policies and accounting standards, contributing to the overall efficiency and compliance of the finance department. This is a full-time, office-based role offering the opportunity to work in a dynamic and fast-paced environment.
Key Requirements
Bachelor's Degree in Accounting, Finance, or a closely related field.
Minimum of 3 years of professional experience in accounting or bookkeeping roles.
Demonstrated expertise in financial reporting and preparation of financial statements.
Proven ability to manage day-to-day accounts and perform complex reconciliations.
Strong knowledge of finance operations and cash flow management techniques.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
8 days ago
gmail.com
21 Applied 15 Pro Applied
Join Hiring Special as an Operations Officer focusing on Export and Import in Dar es Salaam. This position is central to our international trade activities, requiring a candidate who can manage the end-to-end logistics process. You will be responsible for coordinating shipments, managing documentation, and ensuring that goods move efficiently across borders.
The role demands a high level of organization and the ability to multitask in a high-pressure environment. You will work closely with carriers, customs brokers, and internal departments to resolve any issues that arise during transit. This is a dynamic role for someone who enjoys the complexities of global logistics and wants to ensure excellence in operational execution.
Key Requirements
Relevant experience in the related field is an advantage
Good communication and organizational skills
Ability to work under pressure and in a team
Understanding of international shipping and logistics
Proficiency in tracking shipments and managing schedules
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
8 days ago
roarcapital.co.tz
9 Applied 6 Pro Applied
Roar Capital is seeking an experienced Food & Beverage Manager to lead our dining and beverage operations in Zanzibar. You will be responsible for overseeing all aspects of the F&B department, including staff management, menu development, and financial performance, ensuring every guest enjoys a world-class dining experience. This role requires a leader who can balance administrative duties with floor presence, mentoring staff to provide exceptional service. You will work to optimize inventory, manage supplier relationships, and ensure full compliance with all health and safety regulations.
Key Requirements
Degree or Diploma in Hospitality or F&B Management.
At least 5 years of management experience in a high-volume F&B environment.
Strong leadership and team management capabilities.
Comprehensive knowledge of food and beverage trends.
Proven track record in cost control and revenue maximization.
0 Negotiable or Not Mentioned
Tanzania
8 days ago
theteambuilders.ae
7 Applied 5 Pro Applied
We are seeking a Russian-speaking Guest Relations Officer for a premier Hotel & Wellness Concept in Tanzania. The successful candidate will serve as the primary point of contact for our international guests, ensuring their stay is comfortable, seamless, and memorable. This role involves managing guest arrivals, addressing inquiries, and providing personalized recommendations while maintaining the highest level of professionalism and hospitality standards.
Fluency in both Russian and English is a strict requirement for this role to effectively communicate with our diverse clientele. The ideal candidate will have a welcoming personality and a deep understanding of luxury service. This position offers a competitive salary, accommodation, and medical benefits. If you have experience in high-end hospitality and enjoy creating exceptional guest experiences, we encourage you to apply.
Key Requirements
Fluent in both Russian and English (verbal and written) is mandatory.
Mandatory prior experience in guest relations within the hotel industry.
Excellent communication and interpersonal skills.
Professional appearance and a warm, welcoming demeanor.
Ability to handle guest complaints and issues with diplomacy and tact.