0 Negotiable or Not Mentioned
Tanzania
17 days ago
outlook.com
20 Applied 6 Ultra Applied
As the Customer Care Officer at Lumac, you are the vital first point of contact for our valued clients. Your role is centered on delivering exceptional service by handling inquiries via telephone, WhatsApp, and email with professionalism and efficiency. You will play a key role in the sales cycle by following up on quotations, scheduling appointments, and keeping customers informed about their project status.
Beyond basic inquiries, you will be tasked with resolving customer complaints and ensuring that all feedback is handled in a way that preserves our reputation for excellence. By maintaining meticulous customer records and supporting the sales team with administrative tasks, you will ensure a seamless experience for our clients from their first interaction to the final project delivery.
Key Requirements
Diploma or Degree in a relevant field is preferred.
At least 1 year of experience in customer service or a call-center environment.
Fluent in both English and Swahili (written and spoken).
Strong verbal and written communication skills.
Ability to handle customer inquiries via WhatsApp, email, and phone professionally.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
17 days ago
outlook.com
29 Applied 20 Pro Applied
Great Wall Tobacco Company (T) Limited is seeking a motivated and results-driven Customer Service / Call Center Agent to join its growing team in Tanzania. Based in Mikocheni, Dar es Salaam, the successful candidate will be responsible for supporting customers, distributors, and retailers by handling inquiries, resolving issues, coordinating orders, and maintaining excellent customer relationships. This role serves as a vital link between the company and its market, requiring a professional who can represent the brand with integrity and efficiency.
The daily duties involve answering inbound customer calls and messages, tracking orders, and coordinating logistics processes to ensure timely delivery and customer satisfaction. The agent will also be expected to maintain accurate records in CRM systems, prepare regular customer service updates, and meet specific response-time targets. This fast-paced environment requires someone who can handle complaints calmly and escalate complex issues when necessary to maintain high standards of service delivery.
Key Requirements
Female candidate aged between 25–30 years.
Diploma or Bachelor’s Degree in Business Administration or a related field.
Proven experience in a customer service or call center environment.
Strong verbal and written communication skills in both English and Kiswahili.
High level of computer literacy and proficiency in common office applications.
0 Negotiable or Not Mentioned
Tanzania, Arusha City
17 days ago
gmail.com
44 Applied 31 Pro Applied
Bluebird Lodge is a newly established hotel located in the heart of Arusha City, Tanzania. We are seeking a highly motivated and experienced individual to join our team as a Hotel General Manager. This role is pivotal in establishing our brand presence and ensuring the delivery of high-quality hospitality services to our guests. The successful candidate will be responsible for overseeing day-to-day operations, including staff management, training, and sales strategies. You will play a crucial role in financial management, budgeting, and cost control to drive the company's success. Your leadership will ensure that our staff remains motivated and our customers receive exceptional service at all times. This position requires a strategic thinker who can handle multiple facets of hospitality management while maintaining high standards of excellence.
Key Requirements
Proven experience in a senior management role within the hospitality industry.
Strong leadership and excellent communication skills.
Ability to develop and implement effective sales and marketing strategies.
Experience in financial management, including budgeting and revenue forecasting.
Exceptional customer service skills and a guest-centric approach.
0 Negotiable or Not Mentioned
Tanzania
17 days ago
outlook.com
7 Applied 5 Pro Applied
We are looking for a dynamic Sales Representative to join the Lumac team. In this role, you will be primarily responsible for generating sales, acquiring new customers, and closing deals that drive business growth. Your daily activities will include prospecting for leads, conducting professional product presentations, and hosting potential clients for showroom visits.
Success in this role requires strong negotiation skills and the ability to maintain excellent customer relationships. You will provide ongoing support throughout the project delivery phase, ensuring client satisfaction and repeat business. If you are a results-oriented professional with experience in the construction or real estate sectors, we encourage you to apply.
Key Requirements
Diploma or Degree in Business, Marketing, Sales, or related field.
3+ years of sales experience, preferably in construction or real estate.
Strong communication and negotiation skills.
Proven ability to prospect and generate new leads.
Experience in conducting product presentations and showroom visits.
0 Negotiable or Not Mentioned
Tanzania
17 days ago
heameda-hospital.co.tz
11 Applied 8 Pro Applied
The Front Office & Billing Cashier role at Heameda Hospital is the first point of contact for our patients and visitors. This position requires a professional individual who can manage reception duties while accurately handling financial transactions and hospital billing. You will be responsible for checking in patients, managing the switchboard, and ensuring that all billing is processed correctly in accordance with hospital policies and insurance requirements.
Working at our facility in Tanzania, you will play a key role in the patient experience. Accuracy and transparency in financial dealings are paramount. We require a candidate who can balance high-volume customer service with meticulous attention to financial detail, ensuring that every patient interaction is handled with care and efficiency.
Key Requirements
Minimum 2 Years Experience
Strong patient care and teamwork skills
Proficiency in cash handling and financial reconciliation
Knowledge of medical billing software and insurance procedures
Excellent interpersonal and customer service skills
0 Negotiable or Not Mentioned
Tanzania, Arusha
18 days ago
inspirehr.co.tz
12 Applied 4 Ultra Applied
The Indoor Sales Executive at inspirehr will be the face of the showroom, specializing in bedding solutions and retail. The primary focus of this role is to drive revenue by promoting premium bedding products, assisting walk-in customers with their selections, and ensuring that sales targets are consistently met. By providing personalized recommendations and expert product knowledge, the executive will enhance the customer experience and foster brand loyalty through professional interaction.
Beyond direct sales, the Indoor Sales Executive is responsible for maintaining the visual standards of the showroom, managing customer inquiries from initial contact to final purchase, and preparing detailed sales reports for management review. This role requires a proactive individual who can build lasting relationships with clients and support marketing initiatives to increase showroom traffic. The position is based in Arusha, Tanzania, and offers a dynamic environment for retail professionals to grow their careers within the bedding and furniture industry.
Key Requirements
Diploma or Bachelor’s degree in Sales, Marketing, Business Administration, or a related field.
Minimum of 2 to 4 years of proven experience in sales, retail, or a customer service-oriented environment.
Excellent verbal and written communication skills to interact effectively with diverse customers.
Strong interpersonal and negotiation skills to close sales and handle customer objections professionally.
Proficiency in basic computer applications and hands-on experience with Point of Sale (POS) systems.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
18 days ago
maisha-matamu.com
15 Applied 5 Ultra Applied
Maisha Matamu Boutique is hiring professional Receptionists for both day and night shifts at our stunning Paje Beach location in Zanzibar. As the first point of contact for our guests, the Receptionist plays a critical role in embodying the beauty and simplicity of island life. You will be responsible for providing a warm welcome, managing check-ins and check-outs, and ensuring that guests feel a deep emotional connection to the local culture from the moment they arrive at our 19-suite oasis.
Working in a boutique environment requires a high degree of adaptability and attention to detail. You will assist guests in navigating their stay, offering insights into our locally sourced culinary experiences and curated antiques. This role is perfect for a hospitality professional who is passionate about sustainability and meaningful community support. Accommodation and meals are provided on-site in Zanzibar to ensure our team can fully immerse themselves in the Maisha Matamu experience.
Key Requirements
Bachelor degree in Hospitality Business Administration or equivalent.
3 - 5 years of experience as a Receptionist or Front Desk Agent.
Excellent communication and interpersonal skills.
Proficiency in using Property Management Systems (PMS) and office software.
Fluency in English; knowledge of Swahili or another language is a plus.
~300,000 Mentioned
Tanzania, Dar es Salaam
18 days ago
daysparkle.co.tz
12 Applied 8 Pro Applied
Day Sparkle Consultancy is seeking a dedicated Sales Representative on behalf of a reputable client operating within the building materials industry. This role is based in the vibrant city of Dar es Salaam and requires a professional who is capable of driving sales growth and expanding the company's market presence. The successful candidate will be responsible for engaging with potential customers, understanding their construction needs, and providing expert advice on suitable building materials. The monthly salary for this position is TZS 300,000.
As a Sales Representative, you will play a critical role in the client's business development strategy. Your daily tasks will include identifying new business opportunities, conducting site visits, and negotiating contracts to ensure customer satisfaction and loyalty. Candidates must possess excellent communication skills and the ability to work independently to achieve set targets. This is an immediate start opportunity for a motivated individual looking to build a career in the building materials sector in Tanzania.
Key Requirements
Minimum of 2 years’ sales experience
Must be 25 years and above
Strong communication and negotiation skills
Ability to start immediately
Prior experience working in the building materials or hardware sector
0 Negotiable or Not Mentioned
Tanzania
18 days ago
ffwdt.co.tz
20 Applied 14 Pro Applied
Freight Forwarders Tanzania is seeking a dedicated and proactive Client Relationship Officer to join our professional logistics team. In this pivotal role, you will be responsible for bridging the gap between our esteemed clients and our internal operations team, ensuring that all logistics needs are met with precision and excellence. Your primary focus will be to manage and strengthen relationships with both existing and potential clients, acting as their main point of contact for inquiries and service updates. Beyond relationship management, the successful candidate will oversee and coordinate essential logistics activities, including declarations and port operations. You will be tasked with ensuring all documentation is accurate and fully compliant with national and international regulations. By collaborating closely with internal departments, you will help streamline operations and provide effective solutions to complex logistical problems, thereby enhancing overall client satisfaction and operational efficiency.
Key Requirements
At least 3 years of working experience in freight forwarding or a related industry.
Strong knowledge and hands-on experience in Declarations.
Proficiency in Port Operations and Logistics processes.
Excellent communication and interpersonal skills for client engagement.
Demonstrated ability to manage client relationships and deliver high-quality customer service.
~600,000 Mentioned
Tanzania, Dar es Salaam
20 days ago
gmail.com
10 Applied 1 Casual Applied
Biovita Company is seeking dedicated and energetic individuals to join our team as Call Center Agents in Dar es Salaam. This position is exclusively for female candidates who are passionate about customer engagement and sales. As a representative of Biovita, you will be responsible for handling inbound and outbound calls, addressing customer inquiries, and promoting the company's products or services effectively. The offered salary for this role is TZS 600,000 per month. Joining our growing team provides an excellent opportunity for professional growth in a dynamic work environment. The ideal candidate will be a proactive communicator who can build rapport with clients and contribute to the overall success of the customer service department. Your role will involve maintaining accurate records of customer interactions and ensuring that every caller receives a high standard of service that aligns with our brand values.
Key Requirements
Female applicants only as per specific hiring criteria.
Previous experience in sales or customer care is highly preferred.
Excellent verbal communication skills and a professional phone manner.
Ability to handle customer inquiries with patience and clarity.
Strong interpersonal skills to build positive relationships with clients.