Best Talent Reach (BTR) 100 Jobs Found for "customer success"

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SAFARI RESERVATION @ TOPGUIDES AFRICA

0 Negotiable or Not Mentioned Tanzania, Arusha 12 days ago topguidesafrica.com 6 Applied 4 Pro Applied

Topguides Africa is looking for a skilled Safari Reservation specialist to join their team in Arusha. The primary role involves communicating with international clients to understand their travel needs and designing bespoke, tailor-made safari itineraries that provide exceptional experiences. You will be responsible for managing the entire enquiry process, from the initial contact to the final confirmation, ensuring that every detail meets the high service standards of the company.

In addition to itinerary design, the role requires overseeing logistics such as airport transfers, third-party accommodations, and flights. You will work closely with the sales and marketing teams to identify new market opportunities and assist in developing competitive safari rates. The position demands a high level of coordination with the Safaris Manager to resolve any inconsistencies during the quoting phase and to ensure that clients receive seamless support throughout their journey in East Africa.

Key Requirements

Diploma or Bachelor’s degree in Tourism or Sales and Marketing Management. Fluent proficiency in both written and spoken English. Fluent proficiency in both written and spoken Russian language. Minimum of 2-3 years experience in safari business designing itineraries and programs. Advanced computer literacy with focus on hospitality data systems and Microsoft Office.
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RECEPTIONIST / ADMINISTRATIVE ASSISTANT @ GREENTELECOM

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 12 days ago greentelecom.co.tz 26 Applied 18 Pro Applied

GreenTelecom Limited is seeking a professional, organized, and customer-focused Receptionist / Administrative Assistant to join our team in Dar es Salaam. As the first point of contact for our company, you will play a vital role in providing high-quality administrative support across the organization. You will be responsible for welcoming and assisting visitors, managing telecommunications, and ensuring that all front-desk operations run smoothly and efficiently. This role is ideal for a candidate who excels in a dynamic environment and possesses a strong sense of professionalism. Your daily activities will involve managing calls, emails, and general correspondence, as well as maintaining organized office records and filing systems. You will also prepare essential letters, reports, and administrative documents, and coordinate office supplies and courier services. Additionally, you will be tasked with scheduling meetings and supporting various administrative functions to ensure the seamless operation of the GreenTelecom office in Dar es Salaam.

Key Requirements

Diploma or Degree in Business Administration, Office Management, Secretarial Studies, or a related field Proficiency in Microsoft Office (Word, Excel, Outlook) Strong communication and organizational skills Professional appearance and customer service attitude Previous administrative or receptionist experience is an added advantage
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SENIOR RECEPTIONIST @ EC EXPERT CONSULTANCY

0 Negotiable or Not Mentioned Tanzania, Morogoro 12 days ago expertconsultancy.co.tz 11 Applied 1 Casual Applied

As a Senior Receptionist at EC Expert Consultancy in Morogoro, you will be responsible for leading front-office excellence and ensuring every visitor has an exceptional experience. This role involves managing and inspiring a team of three to six staff members, maintaining high professional standards, and contributing to the overall impact of the organization. You will be at the heart of our operations, acting as the first point of contact for clients and partners alike.

We offer a professional work environment with significant opportunities for career elevation. Successful candidates will be joining a team that values proactive behavior and detail-oriented performance. This position is available for an immediate start, offering a competitive package designed to reward high-standard leadership and organizational excellence in the Morogoro region.

Key Requirements

5+ years of experience in office management or senior receptionist roles Strong leadership & organizational skills Excellent communication & interpersonal skills Proficient in MS Office & office systems Professional, proactive & detail-oriented approach
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SALES REPRESENTATIVES (WAITERS AND WAITRESSES) @ MAK JUICE

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 12 days ago gmail.com 15 Applied 11 Pro Applied

Mak Juice is seeking energetic and dedicated individuals to join our team in Dar Es Salaam as Sales Representatives, specifically Waiters and Waitresses. This role is ideal for young professionals who are passionate about the hospitality industry and eager to provide exceptional service to our customers. As a key member of our front-of-house team, you will be responsible for creating a welcoming environment, assisting customers with their orders, and ensuring the highest standards of service are maintained at all times.

In this position, you will have the opportunity to grow within a dynamic environment while developing your professional skills in customer relations and service management. We are looking for candidates who are between the ages of 18 and 25 and possess a formal qualification in hotel management. If you are ready to embark on a rewarding career journey with Mak Juice and contribute to our success in the food and beverage industry, we encourage you to submit your CV for consideration.

Key Requirements

Must be between 18 and 25 years of age. Possession of a Certificate in Hotel Management. Strong passion for the hospitality and service industry. Excellent verbal communication and interpersonal skills. Ability to work effectively in a fast-paced team environment.
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VOLUNTEER FOR DAR ES SALAAM INTERNATIONAL TRADE FAIR (SABASABA 2026) @ TANTRADE

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 12 days ago tantrade.go.tz 11 Applied 8 Pro Applied

TanTrade is inviting university students to participate as volunteers for the upcoming Dar es Salaam International Trade Fair (DITF), popularly known as SabaSaba 2026. This prestigious event is scheduled to take place at the Mwalimu Julius K. Nyerere Grounds along Kilwa Road in Dar es Salaam. Volunteers will play a critical role in ensuring the smooth operation of the fair by assisting with exhibitor registration, visitor guidance, and logistical support across various pavilions and sectors. The program provides an excellent platform for students to gain practical experience in an international environment.

Participants will have the opportunity to develop skills in event management, public relations, and international trade promotion while interacting with diverse stakeholders from both local and international markets. The volunteer period runs from June 28, 2026, to July 16, 2026. Interested applicants must submit their handwritten or typed application letters in either English or Swahili to the Director General's office by the specified deadline. This role is strictly on a voluntary basis, offering invaluable networking and professional development opportunities within Tanzania's leading trade authority.

Key Requirements

Must be a currently enrolled university student (Wanafunzi wa Vyuo). Proficiency in both Swahili and English (spoken and written). Available for the entire duration of the event from June 28 to July 16, 2026. Excellent communication and interpersonal skills to assist diverse visitors. Ability to work effectively in a high-pressure, fast-paced environment.
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FRONT OFFICE MANAGER @ MSANDOHR SOLUTIONS

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 12 days ago msandohrsolutions.co.tz 19 Applied 13 Pro Applied

Our client in the hospitality industry is looking for a dynamic Front Office Manager to oversee their reception and guest relations operations in Dar es Salaam. You will be the face of the establishment, ensuring that every guest receives a warm welcome and exceptional service throughout their stay. Your primary goal will be to maintain a high level of guest satisfaction while optimizing front office processes and staff performance.

As the Front Office Manager, you will manage a team of receptionists, concierges, and bell staff, providing training and guidance to ensure excellence in service delivery. You will also be responsible for managing room inventory, handling guest complaints with professionalism, and coordinating with other departments to ensure a seamless guest experience. This role requires a balance of administrative efficiency and superior interpersonal skills.

Key Requirements

Degree or Diploma in Hospitality Management, Tourism, or a related field. Significant experience in front office operations within a reputable hotel or resort. Strong leadership and team management skills to oversee front desk personnel. Proficiency in Hotel Property Management Systems (PMS) like Opera or Protel. Excellent verbal and written communication skills in English and Swahili.
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SALES AND MARKETING LEAD @ T9

0 Negotiable or Not Mentioned Tanzania 12 days ago t9.co.tz 10 Applied 7 Pro Applied

Join our dynamic team at t9 as a Sales and Marketing professional dedicated to leading our market expansion. In this role, you will be instrumental in telling our brand story, capturing new markets, and driving overall business success. We are looking for individuals who are passionate about sales and possess the drive to grow alongside our company. As a member of our sales team, you will utilize your communication and persuasion skills to connect with clients and promote our services. You will be responsible for maintaining high levels of discipline and honesty while leveraging your computer knowledge to manage sales data and outreach. This is a fantastic opportunity to build a career in a fast-paced environment that values growth and professional development.

Key Requirements

Ability to speak and write Swahili fluently. Ability to speak and write English fluently. Must be honest and highly disciplined in professional conduct. Possession of a Form Four or Form Six academic certificate. Excellent communication and interpersonal skills.
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OFFICE SECRETARY @ HAVENSTONE PROPERTIES LIMITED

0 Negotiable or Not Mentioned Tanzania, Kibaha 12 days ago gmail.com 14 Applied 10 Pro Applied

Havenstone Properties Limited is looking for a dedicated and professional Office Secretary to join our team at our Kibaha Mail Moja branch in Pwani. The successful candidate will play a crucial role in maintaining the day-to-day operations of our office, ensuring that all administrative tasks are handled efficiently. Responsibilities include managing office records, responding to client inquiries via various communication channels like WhatsApp and Email, and representing the company's brand with professionalism and integrity. The company offers an attractive salary that is negotiable based on the candidate's experience and qualifications. In addition to administrative duties, the Office Secretary will be responsible for managing the company's social media presence on platforms like Instagram, TikTok, and Facebook to engage with potential clients and secure future growth. We are looking for someone with strong organizational skills, proficiency in MS Office, and a proactive attitude toward customer service. This is an excellent opportunity for a professional living in the Kibaha area to grow their career within a reputable real estate property firm dedicated to building trust and securing futures.

Key Requirements

Must have at least a Certificate or Diploma in Secretarial Studies, Office Management, or Business Administration. Proficiency in Microsoft Office suite including Word, Excel, and PowerPoint. Excellent communication skills for professional email correspondence. Proven ability to manage and organize office records and documentation effectively. Professionalism in handling customer inquiries via phone, WhatsApp, and email.
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FRONT OFFICE TEAM MEMBER @ CROWNE PLAZA DAR ES SALAAM

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 12 days ago crowneplazadaressalaam.com 17 Applied 12 Pro Applied

Crowne Plaza Dar es Salaam is looking for energetic, young talent to join our Front Office team! We are looking for individuals who are passionate about hospitality, love technology, and maintain a great attitude. This role offers an exciting opportunity for local professionals to grow within a prestigious hotel environment while contributing to a team-oriented atmosphere focused on guest satisfaction.

The ideal candidate will be responsible for managing guest arrivals and departures, ensuring all communications are handled with high-quality soft skills, and utilizing modern hotel technology to streamline operations. As a member of the Front Office team, you will be the face of the hotel, providing a warm welcome and addressing guest needs with professionalism and efficiency. We value candidates who are eager to learn and ready to excel in the hospitality industry.

Key Requirements

Background in Hotel Management or related field. Strong communication and soft skills. Tech-savvy with an ability to learn hotel software quickly. Positive and professional attitude. Eager to learn and grow within the hospitality industry.
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WAITERS (2 POSITIONS) @ HAKUNA MATATA BOOKINGS LIMITED

0 Negotiable or Not Mentioned Tanzania, Manyara 13 days ago hakunamatatabookings.co.tz 11 Applied 8 Pro Applied

We are looking for professional and friendly Waiters to join our vibrant team in Manyara. As a Waiter at Hakuna Matata Bookings Limited, you will be the face of our dining services, providing exceptional customer care and ensuring a memorable dining experience for every guest. Your duties will include presenting menus, taking accurate orders, and serving food and beverages efficiently.

In addition to serving guests, you will be responsible for setting up tables, maintaining a clean dining area, and handling guest inquiries or concerns with professionalism. This role requires a positive attitude and a commitment to teamwork to ensure seamless service between the kitchen and the dining room. Candidates should be comfortable working in a high-energy environment and dedicated to upholding our hospitality standards.

Key Requirements

Previous experience in a waiter or server role within the hospitality industry. Excellent communication and interpersonal skills. Ability to memorize menu items and describe them to guests. Proficiency in handling cash and processing payments. Strong multitasking abilities to manage multiple tables at once.
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