Best Talent Reach (BTR) 100 Jobs Found for "customer success"

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TRAVEL CONSULTANT @ SAFARI QUEST ADVENTUREZ

0 Negotiable or Not Mentioned Tanzania, Zanzibar 13 days ago safariquestadventurez.com 10 Applied 7 Pro Applied

Safari Quest Adventurez is seeking a passionate and detail-oriented Travel Consultant to join our team in Zanzibar, Tanzania. In this role, you will be responsible for guiding international and local travelers through the process of planning and booking their ideal safari and coastal adventures. You will serve as an ambassador for the wild beauty of Tanzania, crafting unique experiences that leave a lasting impression on our clients while maintaining the high standards of service our company is known for. Your primary duties will involve the creation of customized itineraries that cater to the specific needs and interests of each traveler. You will professionally handle all customer inquiries, promote our diverse range of travel packages, and foster strong relationships with both clients and local service providers. This position offers a dynamic work environment with significant opportunities for professional growth and the chance to interact with a global clientele in one of the world's most beautiful travel destinations.

Key Requirements

Diploma or Degree in Tourism, Hospitality, Business, or a related field of study. Excellent communication and interpersonal skills to assist a diverse range of clients. Comprehensive knowledge of Tanzania's tourism destinations, including parks and beaches. Previous experience in sales and marketing is highly preferred for this role. Proficiency in Microsoft Office applications and various online communication platforms.
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SENIOR RECEPTIONIST @ EXPERTCONSULTANCY

~1,500,000 Mentioned Tanzania, Morogoro 13 days ago expertconsultancy.co.tz 21 Applied 15 Pro Applied

The Senior Receptionist will oversee the daily operations of a dynamic and high-performing office environment within a manufacturing setup in Morogoro. This individual will manage front-of-house services, coordinate administrative teams, and ensure an exceptional standard of professionalism in all client and internal interactions. The role reports directly to the Human Resource Department and involves managing a team of 3 to 6 people, including receptionists and cleaners, to maintain consistency in service excellence. The salary for this position is TZS 1,500,000 per month.

Key responsibilities include coordinating day-to-day office operations, vendor management, and procurement of supplies while upholding corporate branding standards. The Senior Receptionist will collaborate with Finance, HR, Legal, and IT departments to ensure seamless support for operations and staff. Additionally, the role involves managing office budgets, preparing periodic reports on expenditures, and implementing performance indicators for administrative efficiency. This position requires a polished professional who takes ownership of office efficiency and understands the importance of first impressions in a fast-paced setting.

Key Requirements

Degree or Master’s degree in Business Administration, Hospitality, or a related field. Minimum 5–7 years of experience in office management or senior receptionist roles. Proven supervisory experience leading administrative or reception teams of 3-6 people. Experience working in high-end corporate office, banking, finance, or legal services. Strong network and relationships within the finance or professional services sectors.
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SALES OFFICER (INSURANCE) @ EDCL

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 15 days ago edcl.co.tz 8 Applied 6 Pro Applied

Join EDCL as a Sales Officer specializing in insurance products in Dar es Salaam. This full-time, on-site position is focused on aggressive customer acquisition and the delivery of tailored insurance solutions to meet the specific needs of individual and corporate clients. You will play a crucial role in building the company's portfolio and ensuring that our clients receive the best possible advice regarding their risk management needs.

As a Sales Officer, you will be expected to achieve monthly and quarterly sales targets through proactive networking and relationship management. The role requires staying updated on the latest insurance products and market trends to provide accurate guidance to clients. You will handle the entire sales process, from initial needs analysis to providing dedicated after-sales support, ensuring a high level of client satisfaction and long-term loyalty.

Key Requirements

Diploma or Bachelor’s degree in Business, Marketing, Insurance, or a related field. 2–3 years of proven experience specifically in insurance sales or brokerage. Strong understanding of fundamental insurance concepts and various product types. Excellent communication and interpersonal skills to build rapport with diverse clients. Proven track record of meeting or exceeding monthly and quarterly sales targets.
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CALL CENTER AGENTS @ BIOVITA

~600,000 Mentioned Tanzania, Dar es Salaam 15 days ago gmail.com 126 Applied 88 Pro Applied

Biovita is seeking motivated female Call Center Agents to join our dynamic team in Dar es Salaam. As an agent, you will be responsible for handling customer inquiries, providing product information, and driving sales through effective communication. The role offers a monthly salary of TZS 600,000 and requires individuals who are passionate about customer service. Applicants should be comfortable working in a fast-paced environment and have a proactive attitude. Experience in sales or customer care is highly preferred, although we value communication skills and a willingness to learn. This is a great opportunity for individuals looking to build a career in a growing company focused on customer satisfaction and excellence.

Key Requirements

Female applicants only Strong verbal communication skills to interact with customers effectively Prior experience in sales or customer care is highly preferred Ability to handle high-volume calls professionally and maintain composure Basic computer literacy for data entry and customer tracking
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RELATIONSHIP MANAGER, BUSINESS BANKING (3 POSITIONS) @ AKIBA COMMERCIAL BANK PLC

0 Negotiable or Not Mentioned Tanzania 15 days ago acbbank.co.tz 13 Applied 9 Pro Applied

Akiba Commercial Bank PLC (ACB) is seeking experienced and dynamic individuals to fill the position of Relationship Manager, Business Banking (RM-BB). The role is vital for driving the growth of SME deposits and loans, both in terms of number and value. Successful candidates will be responsible for recruiting SME clients, cross-selling bank products, and maintaining robust business relationships with both new and existing customers. Strategic planning and marketing expertise are essential to align branch targets with the bank's overall strategy. Work locations for these positions include Dar Es Salaam, Arusha, and Moshi.

In addition to growth and acquisition, the Relationship Manager will manage a select portfolio of high-net-worth customers, ensuring high levels of customer satisfaction through proactive relationship management. Key responsibilities include monitoring credit risk, maintaining acceptable Portfolio at Risk (PAR) and Non-Performing Loan (NPL) levels, and strictly adhering to governance processes. The candidate will also be expected to track market trends, recommend service improvements, and ensure audit outcomes remain acceptable. This role requires a professional commitment to upholding ACB's service standards and compliance policies.

Key Requirements

Proven experience in managing and growing SME portfolios within a banking environment. Strong understanding of financial solutions and tailoring them to diverse client needs. Ability to recruit new SME clients and cross-sell bank products effectively to drive revenue. Expertise in developing marketing and deposit mobilization strategies aligned with branch targets. Strong strategic planning skills to achieve lending and deposit targets consistently.
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LOAN OFFICER (AFISA MKOPO) @ PLATINUM CREDIT LTD

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 15 days ago gmail.com 29 Applied 20 Pro Applied

Platinum Credit Ltd is seeking energetic and motivated individuals to join their team as Loan Officers (Afisa Mkopo) in Dar es Salaam. The primary responsibility of this role is to identify potential clients, facilitate loan applications, and manage client relationships to ensure timely repayments. The compensation for this position is structured as commission-based plus additional support and performance-related bonuses, providing a high earning potential for proactive individuals. Candidates with experience in the automotive or car business will be given priority consideration. Candidates must be Tanzanian citizens with a clean criminal record and possess all necessary identification documents including a NIDA number, TIN number, and a valid bank account. The role requires a minimum of a Form Four education level. As an Afisa Mkopo, you will be at the forefront of the company's growth, helping to expand their financial services reach within the Dar es Salaam region. Maombi yote yatumwe kupitia email au WhatsApp.

Key Requirements

Minimum education level of Form Four (Kidato cha nne) certificate Must possess a valid NIDA identification number Must have an active bank account number Must possess a valid TIN number Must be a citizen of Tanzania
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RECEPTIONIST @ UNIQUEROYALHOTELANDSUITES

0 Negotiable or Not Mentioned Tanzania 15 days ago GMAIL.COM 15 Applied 11 Pro Applied

UNIQUEROYALHOTELANDSUITEs is looking for a professional and organized Receptionist to manage our front desk and serve as the face of our hotel. The ideal candidate will handle a variety of administrative and clerical tasks, including answering phones, processing check-ins and check-outs, and addressing guest inquiries. Efficiency and a friendly demeanor are essential for success in this role as you represent the brand to all incoming guests. The Receptionist must be able to multitask effectively in a fast-paced environment while maintaining a high standard of customer service. You will collaborate with other departments to ensure a seamless guest experience and handle administrative tasks such as booking management and payment processing. Interested candidates are encouraged to submit their resumes for the interview session scheduled for Monday, 01 June 2026.

Key Requirements

Proven work experience as a Receptionist or Front Office Representative. Proficiency in Microsoft Office Suite including Word and Excel. Hands-on experience with office equipment like fax machines and printers. Professional attitude and excellent personal presentation. Solid written and verbal communication skills in English.
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PORTER @ UNIQUEROYALHOTELANDSUITES

0 Negotiable or Not Mentioned Tanzania 15 days ago GMAIL.COM 13 Applied 9 Pro Applied

UNIQUEROYALHOTELANDSUITEs is seeking a dedicated and energetic Porter to join our hospitality team. The successful candidate will be the first point of contact for our guests, assisting them with their luggage and ensuring they feel welcomed from the moment they arrive. This role requires a high level of physical stamina and a commitment to providing exceptional service to all visitors. In addition to luggage handling, the Porter will be responsible for maintaining the cleanliness of the lobby area and providing guests with directions or information about hotel amenities. We are looking for an individual who is hardworking, punctual, and possesses a positive attitude. The selected candidate will help create a lasting first impression for our establishment. Detailed interviews for this position are scheduled for Monday, 01 June 2026.

Key Requirements

Physically fit and able to lift and carry heavy luggage. Strong interpersonal and verbal communication skills. Professional and well-groomed appearance at all times. Willingness to work in shifts, including nights, weekends, and holidays. Basic understanding of hotel operations and safety protocols.
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SALES OFFICER @ INFOBAFAN

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 16 days ago gmail.com 12 Applied 8 Pro Applied

Infobafan is seeking a dedicated and results-oriented Sales Officer to join our growing team in Dar es Salaam. The successful candidate will be responsible for driving revenue growth by identifying new business opportunities, managing client relationships, and executing strategic sales plans. This role requires a high level of initiative and the ability to represent the company professionally in the marketplace.

Key responsibilities include conducting market research to find potential leads, delivering persuasive sales presentations, and maintaining accurate records of customer interactions. The Sales Officer will work closely with other departments to ensure customer satisfaction and support the company's long-term objectives. If you are a motivated professional with at least two years of experience in sales, we encourage you to apply for this exciting opportunity before the deadline on June 7th, 2026.

Key Requirements

At least 2 years of working experience in a sales-related role. Proven ability to meet and exceed monthly sales targets. Excellent verbal and written communication skills in English and Swahili. Strong negotiation and persuasive selling abilities. Proficiency in using CRM software and Microsoft Office applications.
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CUSTOMER CARE OFFICER @ LUMAC

0 Negotiable or Not Mentioned Tanzania 17 days ago outlook.com 24 Applied 17 Pro Applied

As the first point of contact for Lumac, the Customer Care Officer plays a vital role in ensuring a positive customer experience. You will handle a high volume of inquiries via phone, WhatsApp, and email, providing timely and accurate information to prospective and existing clients. Your responsibilities include following up on quotations, scheduling appointments, and providing updates on ongoing projects.

The ideal candidate will be a problem-solver who can handle complaints with professionalism and maintain detailed customer records. By supporting the sales team and ensuring overall customer satisfaction, you contribute directly to Lumac’s reputation for excellence. Fluency in both English and Swahili is a mandatory requirement for this position.

Key Requirements

Diploma or Degree in any field (preferred). At least 1 year of experience in customer service or call-center. Full fluency in both English and Swahili. Strong communication and interpersonal skills. Ability to handle customer inquiries via phone, WhatsApp, and email.
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