Best Talent Reach (BTR) 88 Jobs Found for "customer service manager"

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FRONT DESK OFFICER / RECEPTIONIST – 1 POSITION @ DENTONS EALC

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 18 days ago dentons.co.tz 10 Applied 7 Pro Applied

Dentons EALC is seeking a professional and organized Front Desk Officer/Receptionist to manage front office operations and support day-to-day administrative functions. The successful candidate will serve as the first point of contact for clients and visitors, ensuring a welcoming environment and efficient handling of all communications. The role involves managing mail, parcels, and courier services while maintaining accurate records and logbooks.

Additionally, the officer will coordinate travel arrangements for staff and visitors and oversee office maintenance, contributing to the overall operational excellence of the firm. The individual will be responsible for the professional handling of incoming calls and ensuring the reception area remains functional and presentable. This position is vital for the smooth flow of correspondence and administrative support within the organization.

Key Requirements

Bachelor’s Degree or Diploma in Business Administration or a related field. Minimum of 3 years’ relevant experience in front desk or customer service roles. Strong communication skills in both English and Kiswahili. Excellent organizational and time management skills. Proficiency in Microsoft Office 365.
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SALES AGENTS @ LION KING ADVENTURES

0 Negotiable or Not Mentioned Tanzania, Arusha 18 days ago lionkingadventures.com 5 Applied 4 Pro Applied

As a Sales Agent for Lion King Adventures, you will be the driving force behind our revenue growth by converting inquiries into successful bookings. This role involves designing tailored safari itineraries that match the specific preferences and budgets of international clients. You will respond to inquiries via various channels including email and phone, ensuring that every lead is followed up with diligence and professionalism to meet monthly sales targets.

The position requires a deep understanding of Tanzanian national parks and logistics to provide accurate and enticing travel advice. You will manage client data within our CRM system and coordinate closely with our operations and reservations teams to ensure every booked trip is executed flawlessly. This is an ideal role for individuals with a background in the East African safari industry who possess excellent negotiation skills and a passion for customer relationship management.

Key Requirements

Diploma or Bachelor’s Degree in Tourism, Hospitality Management, or Business Administration. 2+ years of experience as a Sales Agent or Tour Consultant in East Africa. Deep knowledge of Tanzanian national parks, safari circuits, and logistics. Proven track record of meeting or exceeding sales targets. Excellent negotiation, persuasion, and closing skills.
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WAITERS / WAITRESSES @ LION KING ADVENTURES

0 Negotiable or Not Mentioned Tanzania, Arusha 18 days ago lionkingadventures.com 8 Applied 6 Pro Applied

Lion King Adventures is seeking energetic and qualified Waiters and Waitresses to join our team in providing exceptional food and beverage services. This role is central to creating a memorable dining experience for our guests through attentiveness, professionalism, and warm hospitality. You will be responsible for welcoming guests, presenting menus, and ensuring all orders are served promptly and accurately while maintaining the highest standards of cleanliness in the dining area.

In addition to guest interaction, you will work closely with our kitchen and bar staff to ensure seamless service delivery. Successful candidates will manage guest billing and transactions with precision and integrity. This position offers the opportunity to work within a luxury hospitality environment, requiring a groomed appearance and a positive, team-oriented attitude to thrive in our dynamic safari lodge settings.

Key Requirements

Certificate or Diploma in Food and Beverage Service or Hospitality Management. At least 1–2 years of experience as a waiter/waitress in a reputable restaurant or luxury lodge. Excellent communication and interpersonal skills. Fluency in English (additional foreign languages are a distinct advantage). Groomed, professional appearance with a positive, team-oriented attitude.
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OPERATIONS OFFICER (ADMIN FUNCTION) @ VIVA DIGITAL CENTER

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 19 days ago gmail.com 5 Applied 4 Pro Applied

VIVA Digital Center is seeking an energetic Operations Officer to manage administrative functions within our dynamic learning hub. This role focuses on empowering youth through practical business and ICT skills, requiring a candidate who can handle office coordination and student engagement effectively. Responsibilities include managing daily administrative tasks, supporting marketing initiatives, and maintaining accurate financial records. The ideal candidate will be a recent graduate with a passion for community development and organizational excellence. The successful candidate will work in a fast-paced environment where they will be the primary point of contact for students and visitors. This position is highly suitable for individuals residing in Dar es Salaam who are eager to kickstart their career in business administration and marketing. You will be part of a team committed to innovation and digital empowerment.

Key Requirements

Diploma in Business Administration, Marketing, Public Administration, or a related field. Graduated within the last 1–3 years. Strong communication and organizational skills. Basic ICT proficiency including MS Office, email, and digital filing systems. Interest in youth development, training, and community engagement.
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RECEPTIONIST (1 POSITION) @ SHARON HOTEL

0 Negotiable or Not Mentioned Tanzania, Kariakoo 19 days ago gmail.com 14 Applied 10 Pro Applied

Sharon Hotel is seeking a friendly and professional Receptionist to join our front office team at our Kariakoo location. As the first point of contact for our guests, you will be responsible for welcoming visitors, handling check-ins and check-outs, and managing inquiries both in person and over the phone. The ideal candidate should have a welcoming demeanor and the ability to provide exceptional customer service to ensure a pleasant stay for all our guests.

In addition to greeting guests, the Receptionist will manage reservations, process payments, and provide information about the hotel's services and the surrounding Kariakoo area. This role requires excellent organizational skills and the ability to handle multiple tasks simultaneously. If you have a passion for hospitality and meet the educational requirements, we encourage you to apply by sending your CV to the provided email address before May 29, 2026.

Key Requirements

Completion of Form Four or Form Six education. Diploma in Hotel Management or a related field. Prior experience in customer service or a front desk role is an added advantage. Excellent verbal and written communication skills. Fluency in Swahili and English is essential.
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STATION MANAGER – FUEL STATION @ SANGO ENERGY GROUP LTD

0 Negotiable or Not Mentioned Tanzania, Shinyanga 19 days ago sangoenergygroupltd.co.tz 10 Applied 7 Pro Applied

Sango Energy Group Ltd is seeking a dedicated and experienced Station Manager to lead operations at our fuel station in Shinyanga. The successful candidate will be responsible for overseeing the daily activities of the station, including fuel sales, convenience store management, and ancillary services. Key duties involve managing staff schedules, ensuring high standards of customer service, and implementing marketing campaigns to drive local business growth. In addition to operational oversight, the Station Manager will be tasked with rigorous inventory control and financial management. This includes monitoring fuel deliveries, managing stock levels, handling cash reconciliation, and ensuring full compliance with health, safety, and environmental regulations. The role requires a professional with a strong background in retail management and the ability to maintain accurate records while fostering a safe and efficient working environment.

Key Requirements

Proven experience of not less than 4 years in managing a fuel station Strong marketing experience to develop and execute localized campaigns Strong leadership and team management skills for staff supervision Excellent customer service and communication abilities Solid understanding of inventory and financial management processes
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SALES & TRADING SUPPORT ASSOCIATE @ IMPACT WITH EDEL LTD

0 Negotiable or Not Mentioned Tanzania 19 days ago impactwithedel.com 8 Applied 6 Pro Applied

Impact With Edel Ltd is currently seeking sharp, proactive, and smart ladies to join their dynamic team in Tanzania as a Sales & Trading Support Associate. This role is ideal for individuals who are eager to grow within a fast-paced trading environment and possess a strong drive for excellence. The successful candidate will play a crucial role in supporting the daily operations of the company while ensuring high levels of customer satisfaction and operational efficiency. The responsibilities of this position include managing daily trading activities, handling customer inquiries, and maintaining strong relationships with clients. You will also be expected to assist with administrative tasks and reporting, contributing to the overall business growth through active client engagement. The role requires a candidate who is resident in Tanzania and possesses the necessary educational background and interpersonal skills to thrive in a professional corporate setting.

Key Requirements

Must hold a Diploma or Degree from a Tanzanian institution Strong communication and interpersonal skills Confident, presentable, and eager to learn Able to work in a fast-paced environment Sales/customer service experience is an added advantage
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CALL CENTER AGENTS @ BIOVITA COMPANY

~600,000 Mentioned Tanzania, Dar es Salaam 20 days ago gmail.com 10 Applied 7 Pro Applied

Biovita Company is seeking dedicated and energetic individuals to join our team as Call Center Agents in Dar es Salaam. This position is exclusively for female candidates who are passionate about customer engagement and sales. As a representative of Biovita, you will be responsible for handling inbound and outbound calls, addressing customer inquiries, and promoting the company's products or services effectively. The offered salary for this role is TZS 600,000 per month. Joining our growing team provides an excellent opportunity for professional growth in a dynamic work environment. The ideal candidate will be a proactive communicator who can build rapport with clients and contribute to the overall success of the customer service department. Your role will involve maintaining accurate records of customer interactions and ensuring that every caller receives a high standard of service that aligns with our brand values.

Key Requirements

Female applicants only as per specific hiring criteria. Previous experience in sales or customer care is highly preferred. Excellent verbal communication skills and a professional phone manner. Ability to handle customer inquiries with patience and clarity. Strong interpersonal skills to build positive relationships with clients.
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