RECEPTIONIST (1 POSITION) @ SHARON HOTEL
Sharon Hotel is seeking a friendly and professional Receptionist to join our front office team at our Kariakoo location. As the first point of contact for our guests, you will be responsible for welcoming visitors, handling check-ins and check-outs, and managing inquiries both in person and over the phone. The ideal candidate should have a welcoming demeanor and the ability to provide exceptional customer service to ensure a pleasant stay for all our guests.
In addition to greeting guests, the Receptionist will manage reservations, process payments, and provide information about the hotel's services and the surrounding Kariakoo area. This role requires excellent organizational skills and the ability to handle multiple tasks simultaneously. If you have a passion for hospitality and meet the educational requirements, we encourage you to apply by sending your CV to the provided email address before May 29, 2026.
In addition to greeting guests, the Receptionist will manage reservations, process payments, and provide information about the hotel's services and the surrounding Kariakoo area. This role requires excellent organizational skills and the ability to handle multiple tasks simultaneously. If you have a passion for hospitality and meet the educational requirements, we encourage you to apply by sending your CV to the provided email address before May 29, 2026.
Key Requirements
Completion of Form Four or Form Six education.
Diploma in Hotel Management or a related field.
Prior experience in customer service or a front desk role is an added advantage.
Excellent verbal and written communication skills.
Fluency in Swahili and English is essential.
Basic computer proficiency and familiarity with booking software.
Strong attention to detail and organizational skills.
Professional appearance and a positive attitude.
Ability to work flexible hours and shifts.
Ability to handle guest complaints with patience and professionalism.