Best Talent Reach (BTR) 88 Jobs Found for "customer service manager"

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TILES SALES OFFICER @ JOHN GWAZA

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 4 days ago gmail.com 6 Applied 4 Pro Applied

John Gwaza is seeking highly motivated and experienced Tiles Sales Officers to join their dynamic team. This role is crucial for driving sales and expanding market reach for tiles products within the Dar es Salaam region. The successful candidates will be responsible for managing client relationships, identifying new business opportunities, and achieving sales targets, contributing significantly to the company's growth objectives. This position involves direct engagement with retail shops and other sales channels.

The ideal candidate will possess a strong understanding of the tiles market, coupled with proven experience in retail sales. They must demonstrate excellent communication skills in both English and Kiswahili, be highly presentable, and dedicated to delivering exceptional customer experiences. There are 15 vacant positions available for this role, offering a significant opportunity for individuals looking to advance their career in sales with a reputable company.

Key Requirements

Bachelor or Diploma qualification Not less than 2 years of experience as a Tiles Sales Officer Ability to communicate effectively in both English and Kiswahili Good understanding of Tiles products Experience in selling Tiles in retail shops and other channels
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STATION CASHIER (9 POSITIONS) @ OLYMPIC PETROLEUM ENERGY

0 Negotiable or Not Mentioned Tanzania 4 days ago olympicpetroleum.co.tz 16 Applied 11 Pro Applied

The Station Cashier is a vital position responsible for managing all financial transactions at the petroleum station, ensuring accuracy, efficiency, and exceptional customer service. This role requires a keen eye for detail, a high level of integrity, and a steadfast commitment to maintaining precise financial records. Ideal candidates should possess an educational background such as a Degree, Diploma, or certification in Accounting, Finance, or a closely related field, along with previous experience as a cashier, bank teller, or in a retail environment handling cash.

Essential skills for this role include exceptional numerical abilities, a proven track record of accurate cash handling, and the capability to proficiently balance registers and reconcile daily transactions. Proficiency with Point of Sale (POS) systems, cash registers, and basic accounting software or MS Excel is mandatory. The successful applicant will demonstrate a high level of attentiveness to spot discrepancies, count change accurately, and efficiently process various payment types, including cash, cards, and digital wallets. Strong interpersonal skills are also crucial to provide friendly, efficient service and to professionally resolve any customer inquiries, thereby contributing to a positive customer experience.

Key Requirements

Educational background (Degree, Diploma, or certification) in Accounting, Finance, or a closely related field (Required). Previous experience as a cashier, bank teller, or in a retail handling cash is highly preferred. Exceptional numerical skills with a proven track record of accurate cash handling. Ability to balance registers and reconcile daily transactions. Proficiency with Point of Sale (POS) systems, cash registers, and basic accounting software or MS Excel.
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CALL CENTER AGENT @ BOX LEO COURIER

0 Negotiable or Not Mentioned Tanzania 5 days ago boxleocourier.com 15 Applied 2 Casual Applied

We are hiring a Call Center Agent at Box Leo Courier. Responsibilities include responding to customer needs, providing personalized services, answering phones professionally, handling inquiries and complaints, scheduling orders, meeting targets, managing inbound and outbound calls, using call center scripts, identifying customer needs, clarifying information, providing solutions, meeting targets, evaluating problems, providing information on products and services, routing calls, making notes, completing call logs and reports, and boosting customer loyalty by offering a proper experience over the phone. Potential work locations include Tanzania.

Key Requirements

Minimum Degree in Business or any related field. Minimum of 1.5 years of relevant experience in a call center or tele sales role. Excellent communication and interpersonal skills. Ability to engage customers professionally. Strong knowledge of customer service best practices.
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SALES AGENT @ LION KING ADVENTURES

0 Negotiable or Not Mentioned Tanzania 5 days ago lionkingadventures.com 9 Applied 6 Pro Applied

Urgently looking for a sales agent for a safari company based in Tanzania. This role involves promoting and selling safari packages to potential clients. The ideal candidate will have excellent communication and sales skills, with a passion for wildlife and tourism. Responsibilities include engaging with customers, understanding their needs, and providing tailored safari solutions. The salary is negotiable.

Key Requirements

Proven sales experience Excellent communication skills Customer service orientation Passion for wildlife and tourism Ability to work independently
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RECEPTIONIST @ TANZANIA LABOUR GUIDE

0 Negotiable or Not Mentioned Tanzania, Remote 5 days ago tzlabourguide.co.tz 11 Applied 8 Pro Applied

Tanzania Labour Guide is seeking to recruit experienced, dynamic, and service-oriented professionals on behalf of its client in the hospitality industry.

**Sales Executive:** This role involves driving sales for rooms, conferences, events, and corporate clients. Key responsibilities include developing and maintaining client relationships, identifying new business opportunities, conducting sales visits, preparing sales reports, and achieving sales targets. A Diploma or Degree in Sales, Marketing, Hospitality Management, Business Administration, or a related field is required, along with a minimum of 5 years of experience in Hotel Sales and Marketing. Proven ability to generate corporate business, strong networking, negotiation, and communication skills are essential. Candidates with prior experience in 4-Star or 5-Star hotels will have an added advantage. The ideal candidate possesses a passion for hospitality, professionalism, integrity, and the ability to work under pressure.

**Front Office Supervisor:** This position requires supervising daily Front Office operations, ensuring smooth guest arrivals and departures, monitoring service quality, and handling guest complaints. A Diploma or Degree in Hospitality Management or a related field is necessary, coupled with at least 5 years of experience in Front Office Operations within the hotel industry. Strong leadership, supervisory skills, excellent communication, and problem-solving abilities are crucial. Experience with hotel property management systems is an advantage. The role demands a focus on guest satisfaction and adherence to hotel standards.

**Receptionist:** Responsibilities include welcoming and assisting guests, performing check-in and check-out procedures, handling reservations and inquiries, coordinating with other departments, and maintaining accurate guest records. A Certificate, Diploma, or Degree in Hospitality Management, Tourism, or a related field is required, along with a minimum of 2 years of experience in Front Office Operations in a hotel. Excellent communication, interpersonal skills, and a professional appearance are important. Knowledge of hotel reservation systems is beneficial.

Key Requirements

Diploma or Degree in Sales, Marketing, Hospitality Management, Business Administration, or related field Minimum 5 years' experience in Hotel Sales and Marketing Proven ability to generate corporate business and maintain active client accounts Strong networking, negotiation, and communication skills Knowledge of hotel reservation systems and online distribution channels
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FRONT OFFICE SUPERVISOR @ TANZANIA LABOUR GUIDE

0 Negotiable or Not Mentioned Tanzania, Remote 5 days ago tzlabourguide.co.tz 11 Applied 8 Pro Applied

Tanzania Labour Guide is seeking to recruit experienced, dynamic, and service-oriented professionals on behalf of its client in the hospitality industry.

**Sales Executive:** This role involves driving sales for rooms, conferences, events, and corporate clients. Key responsibilities include developing and maintaining client relationships, identifying new business opportunities, conducting sales visits, preparing sales reports, and achieving sales targets. A Diploma or Degree in Sales, Marketing, Hospitality Management, Business Administration, or a related field is required, along with a minimum of 5 years of experience in Hotel Sales and Marketing. Proven ability to generate corporate business, strong networking, negotiation, and communication skills are essential. Candidates with prior experience in 4-Star or 5-Star hotels will have an added advantage. The ideal candidate possesses a passion for hospitality, professionalism, integrity, and the ability to work under pressure.

**Front Office Supervisor:** This position requires supervising daily Front Office operations, ensuring smooth guest arrivals and departures, monitoring service quality, and handling guest complaints. A Diploma or Degree in Hospitality Management or a related field is necessary, coupled with at least 5 years of experience in Front Office Operations within the hotel industry. Strong leadership, supervisory skills, excellent communication, and problem-solving abilities are crucial. Experience with hotel property management systems is an advantage. The role demands a focus on guest satisfaction and adherence to hotel standards.

**Receptionist:** Responsibilities include welcoming and assisting guests, performing check-in and check-out procedures, handling reservations and inquiries, coordinating with other departments, and maintaining accurate guest records. A Certificate, Diploma, or Degree in Hospitality Management, Tourism, or a related field is required, along with a minimum of 2 years of experience in Front Office Operations in a hotel. Excellent communication, interpersonal skills, and a professional appearance are important. Knowledge of hotel reservation systems is beneficial.

Key Requirements

Diploma or Degree in Sales, Marketing, Hospitality Management, Business Administration, or related field Minimum 5 years' experience in Hotel Sales and Marketing Proven ability to generate corporate business and maintain active client accounts Strong networking, negotiation, and communication skills Knowledge of hotel reservation systems and online distribution channels
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SALES EXECUTIVE @ TANZANIA LABOUR GUIDE

0 Negotiable or Not Mentioned Tanzania, Remote 5 days ago tzlabourguide.co.tz 11 Applied 8 Pro Applied

Tanzania Labour Guide is seeking to recruit experienced, dynamic, and service-oriented professionals on behalf of its client in the hospitality industry.

**Sales Executive:** This role involves driving sales for rooms, conferences, events, and corporate clients. Key responsibilities include developing and maintaining client relationships, identifying new business opportunities, conducting sales visits, preparing sales reports, and achieving sales targets. A Diploma or Degree in Sales, Marketing, Hospitality Management, Business Administration, or a related field is required, along with a minimum of 5 years of experience in Hotel Sales and Marketing. Proven ability to generate corporate business, strong networking, negotiation, and communication skills are essential. Candidates with prior experience in 4-Star or 5-Star hotels will have an added advantage. The ideal candidate possesses a passion for hospitality, professionalism, integrity, and the ability to work under pressure.

**Front Office Supervisor:** This position requires supervising daily Front Office operations, ensuring smooth guest arrivals and departures, monitoring service quality, and handling guest complaints. A Diploma or Degree in Hospitality Management or a related field is necessary, coupled with at least 5 years of experience in Front Office Operations within the hotel industry. Strong leadership, supervisory skills, excellent communication, and problem-solving abilities are crucial. Experience with hotel property management systems is an advantage. The role demands a focus on guest satisfaction and adherence to hotel standards.

**Receptionist:** Responsibilities include welcoming and assisting guests, performing check-in and check-out procedures, handling reservations and inquiries, coordinating with other departments, and maintaining accurate guest records. A Certificate, Diploma, or Degree in Hospitality Management, Tourism, or a related field is required, along with a minimum of 2 years of experience in Front Office Operations in a hotel. Excellent communication, interpersonal skills, and a professional appearance are important. Knowledge of hotel reservation systems is beneficial.

Key Requirements

Diploma or Degree in Sales, Marketing, Hospitality Management, Business Administration, or related field Minimum 5 years' experience in Hotel Sales and Marketing Proven ability to generate corporate business and maintain active client accounts Strong networking, negotiation, and communication skills Knowledge of hotel reservation systems and online distribution channels
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FRONT OFFICE MANAGER @ JAZ ADONIA

0 Negotiable or Not Mentioned Tanzania 6 days ago jazhotels.com 11 Applied 8 Pro Applied

Jaz Adonia is looking for a professional and organized Front Office Manager to lead our front-of-house operations. You will be the face of the hotel, ensuring that every guest receives a warm welcome and exceptional service throughout their stay. Your role involves managing the front desk, reservations, and guest relations teams to optimize room occupancy and guest satisfaction scores while adhering to Jaz Adonia's high standards.

You will play a crucial role in fostering a team environment that values innovation and guest-centric service. By managing daily administrative tasks and resolving guest issues promptly, you will help maintain our reputation for excellence. We invite passionate individuals who are ready to take the next step in their hospitality career to join our dynamic team in Tanzania.

Key Requirements

Tanzanian Nationals Only Minimum of 3 years' experience in a Front Office Manager or closely related managerial role Proven leadership and team management skills Strong communication and interpersonal abilities Relevant academic and professional qualifications in Hospitality Management
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FRONT OFFICE MANAGER @ JAZ ADONIA

0 Negotiable or Not Mentioned Tanzania 6 days ago jazhotels.com 6 Applied 2 Ultra Applied

We are looking for an experienced Front Office Manager to lead our reception and guest services team at Jaz Adonia. The Front Office Manager is responsible for the overall success of the front-of-house operations, ensuring that every guest receives a warm welcome and professional service throughout their stay. Your duties will include overseeing the check-in/check-out process, managing room inventory, and addressing any guest concerns or special requests with efficiency and grace.

Beyond daily operations, you will be tasked with recruiting, training, and motivating front office personnel to achieve high performance and service standards. You will collaborate with other departments, such as Housekeeping and Food & Beverage, to ensure a seamless guest experience. The ideal candidate will have a strong understanding of property management systems, excellent communication skills, and a passion for hospitality that reflects our core values of professionalism and excellence.

Key Requirements

Tanzanian National Only. Minimum of 3 years' experience in a Front Office Manager position or closely related managerial role. Hospitality industry background is mandatory. Proven leadership and team management skills. Strong communication and interpersonal abilities.
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VEHICLE SALES EXECUTIVE @ 360HRSOLUTION

0 Negotiable or Not Mentioned Tanzania 6 days ago 360hrsolution.co.tz 6 Applied 4 Pro Applied

Our client in the automotive industry is seeking a proactive Vehicle Sales Executive to join their dynamic team in Tanzania. The primary focus of this role is to drive vehicle sales growth by identifying new business opportunities and nurturing existing client relationships within the automotive sector. The ideal candidate will be responsible for promoting a range of vehicles to both individual and corporate clients, ensuring that monthly and annual sales targets are consistently met or exceeded. In addition to sales activities, the Vehicle Sales Executive will be expected to conduct professional vehicle presentations and test drives, providing detailed information on vehicle specifications and benefits. The role requires the preparation of accurate quotations and diligent follow-up on leads to convert them into successful sales. Providing exceptional after-sales support is crucial for maintaining strong customer loyalty and building a reputation for excellence in the market. This position requires a candidate who is results-driven and has a deep understanding of the local automotive landscape to effectively position products against competitors.

Key Requirements

Minimum 3 years of professional experience specifically in automotive sales. Demonstrated ability to achieve and exceed established sales targets. Exceptional negotiation and persuasion skills to close deals effectively. Strong verbal and written communication skills in English and relevant local languages. In-depth knowledge of the local automotive market and current vehicle specifications.
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