0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
1 day ago
comsec.co.tz
239 Views
Comsec is hiring IT Officer Interns to assist our technical department located at Alegria Tower, Masaki. The role encompasses a variety of technical responsibilities, ranging from hardware and software troubleshooting to systems integration and physical cabling. Interns will also gain valuable exposure to security systems and provide vital technical support to our customers, ensuring that all technology infrastructure operates smoothly and efficiently.
This position is ideal for those who have a strong foundation in information technology and are looking to apply their skills in a real-world environment. We prioritize candidates who are enthusiastic about technology and ready to learn on the job. No previous professional experience is necessary as full training will be provided to help you succeed. We strongly encourage applications from women interested in the technology sector to enhance our team's diversity.
Key Requirements
Diploma or Degree in Information Technology, Computer Science, or a related field.
Possession of a valid NIDA Identification card.
Strong diagnostic and troubleshooting skills for computer hardware and software.
Basic understanding of systems integration and network infrastructure.
Willingness to perform physical tasks such as network cabling and hardware installation.
Knowledge of security systems, including cameras and access control, is a plus.
Ability to provide clear and helpful technical support to non-technical users.
Quick learner with a passion for staying updated on the latest technology trends.
Excellent analytical and logical reasoning capabilities.
Strong team player with the ability to collaborate on technical projects.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
1 day ago
gmail.com
274 Views
Xerin AIR CARGO is currently seeking a dedicated and professional Customer Service Officer specializing in Shipping and Logistics to join our team in Dar es Salaam. The successful candidate will play a pivotal role in connecting destinations and empowering businesses by managing the front-line interactions with our valued clients. Primary responsibilities include handling a high volume of customer inquiries, providing real-time shipment updates, and ensuring that all cargo movements are tracked accurately from origin to destination.
In this role, you will coordinate closely with operational teams to streamline air and sea cargo processes. We are looking for an individual with at least two years of experience in the logistics industry who possesses a deep understanding of freight operations and exceptional communication skills. You must be prepared to work in a fast-paced environment and handle pressure with grace, ensuring that every shipment is managed with the utmost care and efficiency to meet our service standards.
Key Requirements
2+ years of experience in Logistics or Freight forwarding.
In-depth knowledge of Air and Sea Cargo operations.
Strong verbal and written communication skills.
Ability to work effectively under high-pressure environments.
Proficiency in tracking systems and logistics software.
Detail-oriented approach to cargo documentation and coordination.
Excellent problem-solving skills to handle operational delays.
Proven ability to manage customer inquiries and provide timely updates.
Ability to multitask and prioritize urgent shipping tasks.
Professional attitude and commitment to customer satisfaction.
0 Negotiable or Not Mentioned
Tanzania, Mwanza
3 days ago
defreehlogistics.co.tz
365 Views
Defreeh Logistics Company Ltd is seeking a dedicated and organized Admin Cum Customer Care Officer to join their team in Mwanza. This role is pivotal in ensuring smooth daily operations by bridging the gap between administrative management and client relations. The successful candidate will be the first point of contact for many clients, handling inquiries and providing high-quality support while managing essential office tasks to maintain efficiency.
In addition to customer-facing duties, the officer will be responsible for coordinating clearing and forwarding operations, which requires a keen understanding of logistics processes. Candidates are expected to prepare detailed reports and documentation, requiring high proficiency in MS Office and excellent organizational skills. This position offers an opportunity to grow within a dynamic logistics environment and contribute to the company's overall operational excellence in the Mwanza region.
Key Requirements
Possess a Diploma or Degree in Business Administration, Logistics, or a related field.
Demonstrate previous experience specifically within the Clearing and Forwarding industry.
Exhibit strong verbal and written communication skills to interact with clients and staff.
Show high proficiency in Microsoft Office applications, including Word, Excel, and Outlook.
Ability to handle diverse customer inquiries and provide professional support services.
Competency in managing general office administrative tasks and maintaining filing systems.
Knowledge of logistics operations and the ability to coordinate clearing processes.
Possess strong organizational and time management skills to meet deadlines.
Ability to prepare accurate daily, weekly, and monthly reports and technical documentation.
Show a proactive attitude toward problem-solving and high attention to detail.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
3 days ago
liquidtech.co.tz
779 Views
Liquid Intelligent Technologies (LIT) is a Pan-African technology group with capabilities across 13 countries, primarily in Sub-Saharan Africa. It is a one-stop-shop technology group providing tailor-made digital solutions to businesses in the public and private sectors. As an Intern within the Network Operations Center (NOC) and Security Operations Center (SOC), you will step in to gain real-world experience in network monitoring, incident handling, troubleshooting, and client support within a professional 24/7 telecom environment. This role is a vital entry point for those looking to contribute to Africa's digital future.
In this position, you will act as the first line of operational contact, supporting both clients and network infrastructure. Your duties will include monitoring systems to detect service degradations, validating alarms, and escalating incidents according to established SOPs and SLAs. You will work closely with IP Engineers and Field Engineers to ensure operational continuity and high-quality service delivery. This internship is located in Dar Es Salaam and offers a dynamic environment for highly motivated individuals seeking to grow their technical skills in the connectivity and cloud sectors.
Key Requirements
Bachelor’s degree or final-year student in IT, Telecommunications Engineering, or Computer Science.
Basic understanding of networking fundamentals including TCP/IP and LAN/WAN concepts.
Strong interest in network operations, service assurance, and infrastructure management.
Customer-focused mindset with effective communication skills for client interaction.
Familiarity with network monitoring tools or helpdesk ticketing systems is an advantage.
High level of attention to detail and the ability to follow defined technical procedures.
Ability to work effectively in a fast-paced, 24/7 operational environment.
Willingness to work shift-based schedules, including nights and weekends if required.
Strong analytical skills to distinguish real network faults from false positives.
Proactive attitude toward learning and growing technical skills in a professional setting.
Proficiency in documenting incident timelines and preparing operational reports.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
3 days ago
skillupadvisory.co.tz
770 Views
Skillup Advisory is seeking a dedicated and professional Customer Service Officer specialized in Logistics to join their team in Dar es Salaam. This role is critical for ensuring smooth communication between the company and its clients within the logistics, freight forwarding, and shipping sectors. The officer will be responsible for handling client inquiries, managing expectations, and providing high-quality support to ensure customer satisfaction throughout the shipping and transport lifecycle.
The successful candidate will manage shipment tracking, prepare detailed quotations, and maintain rigorous follow-up processes with customers. This position requires a blend of administrative efficiency and interpersonal excellence. Working in the fast-paced environment of Dar es Salaam, the officer will play a key role in bridging the gap between logistical operations and client needs, contributing to the overall success of the supply chain management team.
Key Requirements
Bachelor's Degree in Logistics, Supply Chain, Business Administration, Customer Service, or related field
2-4 years' experience in customer service/client liaison within the logistics, freight forwarding, shipping, or transport industry
Proven experience in shipment tracking and client communication
Experience preparing quotations and handling customer follow-up processes
Previous experience in a customer support / client liaison role is highly preferred
Strong interpersonal skills with the ability to build rapport with diverse clients
Excellent written and verbal communication skills in English and Swahili
Proficiency in Microsoft Office Suite, particularly Excel for data tracking
Ability to multi-task and manage time effectively in a high-pressure environment
Strong problem-solving abilities to resolve shipment and delivery issues promptly
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
6 days ago
eximbank.co.tz
710 Views
Exim Bank is currently looking for a professional Merchant Service Specialist to be based in Dar es Salaam. The primary focus of this role is to manage and expand the bank's merchant network, providing essential support and innovative payment solutions to business partners. You will be responsible for the full lifecycle of merchant relationships, from initial recruitment and onboarding to ongoing technical support and portfolio growth.
In this position, you will act as a key liaison between the bank and its business clients, ensuring that our point-of-sale and gateway services meet their operational needs. You will monitor market trends to suggest service improvements and work to maintain high standards of transaction security and customer satisfaction. This is an exciting opportunity for a results-oriented individual to contribute to the bank's commercial success and enhance merchant satisfaction.
Key Requirements
Bachelor's degree in Business Administration, Marketing, or a related field.
Significant experience in merchant acquiring or point-of-sale (POS) services.
Strong sales and negotiation skills to onboard new high-value merchants.
Technical knowledge of POS terminals and payment gateway integrations.
Ability to provide comprehensive training and support to merchant partners.
Excellent analytical skills to monitor and report on merchant portfolio performance.
Customer-centric approach to efficiently resolving merchant issues and complaints.
Sound understanding of risk management and fraud prevention in merchant services.
Effective time management and organizational skills to handle multiple accounts.
Willingness to travel within the Dar es Salaam region for merchant site visits.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
6 days ago
skillupadvisory.co.tz
975 Views
Skillup Advisory is seeking a dedicated Customer Service/ Client Liaison Officer to join their logistics team in Dar es Salaam. This role is critical for maintaining high-quality client relationships and ensuring smooth logistical operations. The successful candidate will be responsible for tracking shipments, preparing quotations, and serving as the primary point of contact for clients within the freight and shipping industry.
The role requires a blend of administrative excellence and superior communication skills. Candidates will handle customer follow-ups and ensure all client needs are met efficiently. This is an urgent hire, and applications are reviewed on a rolling basis, so interested individuals are encouraged to apply early for this opportunity in the logistics sector.
Key Requirements
Bachelor's Degree in Logistics, Supply Chain, Business Administration, Customer Service, or related field
2-4 years' experience in customer service/client liaison within the logistics, freight forwarding, shipping, or transport industry
Proven experience in shipment tracking and client communication
Experience preparing quotations and handling customer follow-up processes
Previous experience in a customer support / client liaison role is highly preferred
Strong interpersonal and communication skills to manage client relationships effectively
Ability to work in a fast-paced environment and meet strict deadlines
Proficiency in Microsoft Office Suite, specifically Excel and Outlook
High level of accuracy and attention to detail in logistical documentation
Proactive problem-solving skills to address client inquiries and logistics delays
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
8 days ago
gmail.com
963 Views
Jalio Fabrication Company is currently seeking a highly motivated IT & Digital Marketing Specialist to join our vibrant team in Mbezi, Dar es Salaam. As a company dedicated to 'Crafting Ideas into Reality', we require a professional who can bridge the gap between technical infrastructure and digital brand presence. The role involves managing our IT support needs while simultaneously driving our digital marketing efforts through strategic planning and execution across various online platforms.
In this position, you will be responsible for creating compelling graphic designs, managing our social media and Google Ads campaigns, and performing essential SEO tasks to enhance our online visibility. Additionally, the role includes basic website management and performance analysis of our digital marketing initiatives. We are looking for a candidate who possesses a blend of creative flair and technical proficiency, alongside strong interpersonal skills to provide exceptional customer service.
Key Requirements
Diploma or Bachelor's degree in IT, Digital Marketing, or a related field.
Demonstrated experience in executing digital marketing strategies and providing IT support.
Advanced proficiency in managing paid advertising on social media platforms and Google Ads.
Practical knowledge of website maintenance and Search Engine Optimization (SEO) techniques.
High level of competence in graphic design tools, specifically Adobe Photoshop and Illustrator.
Analytical mindset with the ability to interpret data from digital campaign performance.
Strong basic customer service skills and the ability to maintain positive client interactions.
Technical troubleshooting skills for hardware, software, and networking issues.
Creative thinking ability to generate innovative marketing content and design concepts.
Excellent organizational skills to manage multiple projects and meet deadlines.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
9 days ago
gmail.com
1287 Views
Emmlyne Limited is actively seeking six dedicated individuals to join their team as Customer Support Officers on behalf of a leading microfinance institution in Dar es Salaam. This role is pivotal in providing frontline support to clients, ensuring that every interaction reflects the institution's commitment to excellence and professional financial service delivery. Candidates will be responsible for a wide range of activities, from managing initial client inquiries to facilitating complex loan applications and ensuring high levels of customer satisfaction while promoting the institution's financial products and services.
In addition to direct client interaction, the successful candidates will play a key role in promoting financial literacy among customers, educating them on loan terms, and encouraging responsible borrowing habits. The position offers a dynamic work environment where officers will handle both digital and physical transactions, including deposits and withdrawals. Employees will benefit from a supportive culture that provides medical cover, daily meals, and digital connectivity resources, fostering both personal and professional growth within the microfinance sector. The role also involves maintaining accurate documentation and ensuring full compliance with internal policies and regulatory requirements.
Key Requirements
Diploma in Business Administration, Finance, Banking, or a related field.
Previous experience in customer service, preferably in banking or microfinance.
Strong communication and interpersonal skills.
Basic knowledge of financial products and services.
Proficiency in MS Office applications.
Ability to attend to walk-in clients, phone calls, and digital inquiries professionally.
Skills in guiding customers through loan application and repayment processes.
Capability to handle and resolve customer complaints efficiently and escalate when necessary.
Competency in assisting with deposits, withdrawals, and loan repayments.
Commitment to ensuring compliance with internal policies and regulatory requirements.
Ability to maintain accurate customer records and documentation.
Ability to educate clients on financial literacy and responsible borrowing habits.
~250,000 Mentioned
Tanzania, Dar es Salaam
17 days ago
grande.co.tz
1488 Views
Grande, a leading company based in Dar es Salaam, is currently seeking ambitious and energetic recent graduates to join our team. We are looking for individuals who are passionate about building a long-term career in the fields of Sales, Marketing, and Customer Service. This is an excellent opportunity for fresh grads to gain hands-on experience in a professional environment and develop essential business skills under the guidance of industry experts. The ideal candidates should be highly motivated, results-oriented, and willing to put in the hard work required to meet and exceed set performance targets.
As a member of our team, you will be responsible for engaging with customers, executing marketing strategies, and managing sales data using Excel. We value a friendly and professional personality, as you will be the face of our company in various interactions. The starting salary for this position is TZS 250,000 per month, supplemented by commissions based on performance. If you are a resident of Dar es Salaam, fluent in English, and ready to kickstart your career with a dynamic company, we encourage you to apply.
Key Requirements
Must reside in Dar es Salaam.
Must be fluent in English.
Proficiency in Microsoft Excel for data entry.
Must possess a friendly and professional personality.
Must be a recent graduate in a relevant field.
Highly motivated and results-oriented mindset.
Willingness to work hard to achieve set sales targets.
Strong interpersonal and relationship-building skills.
Ability to learn quickly and adapt to a fast-paced environment.
Excellent time management and organizational abilities.