0 Negotiable or Not Mentioned
Kenya
5 days ago
solvoglobal.com
559 Views
Join our team as a Customer Service Representative in Kenya, where you will be at the forefront of providing exceptional support to our global clientele. In this role, you will be responsible for managing a variety of customer inquiries through multiple channels including phone, email, and live chat. You will play a vital role in resolving issues promptly, providing accurate product information, and ensuring every customer interaction ends on a positive note.
We offer a dynamic and multicultural work environment that fosters professional growth and continuous learning. As part of our team, you will receive ongoing training to enhance your skills and advance your career within the organization. We are looking for proactive individuals who are passionate about problem-solving and possess excellent communication skills to help us maintain our high standards of service excellence.
Key Requirements
High school diploma or equivalent (college studies are a plus).
Advanced or fluent English communication skills (C1 written and spoken).
Strong interpersonal and problem-solving skills.
Basic computer skills and ability to multitask effectively.
Previous experience in customer service or a call center environment.
Ability to work independently and as part of a diverse team.
Capability to handle inbound and outbound customer inquiries via phone, email, or chat.
Proficiency in maintaining detailed and accurate records of customer interactions.
Commitment to meeting defined quality and productivity standards.
Proactive attitude with a focus on ensuring a positive customer experience.
0 Negotiable or Not Mentioned
Kenya
7 days ago
solvoglobal.com
944 Views
Solvo Global is seeking a dedicated Customer Service Representative to join our dynamic team in Kenya. In this role, you will be the primary point of contact for customers, handling inquiries through various channels including phone, email, and chat. Your main objective will be to provide accurate information about products and services while resolving issues in a professional and timely manner. We are looking for individuals who are customer-focused, proactive, and possess excellent communication skills to ensure a positive experience for every client interaction.
Beyond day-to-day interactions, you will be responsible for maintaining detailed and accurate records of customer communications and meeting high-quality productivity standards. This position offers a multicultural work environment with ongoing training and development opportunities to foster your career growth. Successful candidates will be problem-solvers who enjoy helping others and can work effectively both independently and as part of a collaborative team. Join us to build a rewarding career in the fast-paced BPO industry within Kenya.
Key Requirements
High school diploma or equivalent qualification.
Advanced or fluent English communication skills (C1 level written and spoken).
Strong interpersonal and relationship-building skills.
Proven problem-solving abilities and critical thinking.
Basic computer skills and proficiency in office software.
Ability to multitask and manage time effectively.
Previous customer service or call center experience is a plus.
Ability to work independently with minimal supervision.
Capacity to work effectively as part of a multicultural team.
Proactive attitude and a genuine desire to help others.
0 Negotiable or Not Mentioned
Kenya
5 days ago
solvoglobal.com
395 Views
The Customer Service Representative (CSR) role based in Kenya is designed for individuals who are passionate about delivering exceptional customer experiences. In this position, you will serve as the primary point of contact for customer inquiries via telephone, providing empathetic and solution-driven support. Your core responsibilities involve active listening to understand customer concerns, offering clear and accurate resolutions, and professionally handling escalations to ensure a positive resolution process. You will be expected to apply critical thinking to troubleshoot issues and approve adjustments or returns within established company guidelines while conducting necessary follow-ups to ensure full satisfaction.
Beyond direct customer support, this role emphasizes integrity and collaboration. You will maintain strict confidentiality of customer information and stay updated on all product developments, policies, and procedures. Working closely with your teammates and leadership, you will contribute to the improvement of service delivery processes and participate in ongoing training opportunities. This is an excellent opportunity for a proactive, tech-savvy individual to thrive in a fast-paced, goal-oriented environment where service excellence and accountability are highly valued.
Key Requirements
Minimum 1 year of customer service experience in call center, retail, or hospitality environments.
Strong verbal and written communication skills with a focus on de-escalation techniques.
A proactive problem-solving mindset with the ability to adapt to changing situations.
High levels of personal integrity, accountability, and reliability in handling customer data.
Ability to perform effectively in a fast-paced and goal-oriented service environment.
Tech-savvy with the proficiency to multitask across multiple software systems simultaneously.
Demonstrated ability to handle professional escalations and maintain composure under pressure.
Strong active listening skills to accurately identify and address customer needs.
Commitment to participating in ongoing training and professional development sessions.
Ability to work collaboratively within a team to improve overall service delivery processes.
Proficiency in English to interact clearly with a diverse customer base.
0 Negotiable or Not Mentioned
Kenya, Nairobi
3 days ago
solvoglobal.com
374 Views
Join our expanding team as a Customer Service Representative based in Nairobi, Kenya. In this role, you will be the front line of our service excellence, handling high volumes of inquiries via phone and chat. Your primary focus will be delivering high-quality support regarding products, services, and order statuses, ensuring every customer walks away with a positive experience and clear, accurate information.
This onsite position requires candidates who are passionate about people and thrive in fast-paced environments. You will collaborate closely with team leads and training departments to meet key performance metrics while maintaining strict adherence to operational guidelines and schedules. We offer paid training and significant growth opportunities within our people-driven organization, providing a professional and collaborative atmosphere for your career development in the customer experience industry.
Key Requirements
Advanced English level (C1 proficiency).
Minimum 1 year of customer service experience, preferably in a contact center.
Strong verbal and written communication skills.
Customer-oriented mindset with excellent problem-solving abilities.
Comfortable working in fast-paced, high-volume call environments.
Basic computer skills and ability to navigate multiple software systems.
Availability to work onsite in Nairobi, Kenya is mandatory.
Ability to build rapport quickly and ensure a positive customer experience.
Proficiency in documenting customer interactions accurately in internal systems.
Flexibility to work different shifts, including evenings and weekends.
0 Negotiable or Not Mentioned
Kenya
5 days ago
solvoglobal.com
441 Views
We are looking for a dedicated Scheduler in Training to join our on-site team in Kenya. This role involves coordinating schedules between clients and caregivers while handling high volumes of calls and service requests. You will be a vital link between internal teams and field staff, ensuring real-time communication and service continuity.
The ideal candidate will have at least one year of experience in healthcare scheduling or a call center environment. You must be comfortable working in a fast-paced setting and maintaining a schedule aligned with U.S. Eastern Time. Strong organizational skills and English fluency are essential for success in this role.
Key Requirements
1+ year of experience in healthcare scheduling preferred
Call center experience will be considered
Fluent in English (both written and spoken)
Strong phone etiquette and professional communication skills
Exceptional organizational and multitasking abilities
Comfortable working in a fast‑paced, dynamic environment
Full availability Monday–Sunday for scheduled shifts
Ability to align work hours with U.S. Eastern Time
Must be located in Kenya and able to work on-site
Proficiency in maintaining accurate records and administrative support
0 Negotiable or Not Mentioned
Kenya, Nairobi
6 days ago
solvoglobal.com
549 Views
Solvo Global is actively seeking a dedicated Customer Service Representative to join our expanding team in Nairobi, Kenya. As the primary point of contact for our clients, you will be responsible for handling inquiries, providing detailed product information, and resolving issues with a professional and positive attitude. This role is ideal for individuals who are passionate about helping others and can navigate complex customer interactions with ease and efficiency while maintaining high standards of service quality. Within this fast-paced BPO environment, you will collaborate with team members to ensure consistent service delivery and operational success. The position requires a candidate who can remain proactive and maintain an excellent level of communication throughout their shift. By joining the team, you will have the opportunity to grow your career within a global organization that values professional development, empathy, and customer satisfaction. The role focuses on delivering exceptional support through various channels, ensuring every customer interaction reflects the company's commitment to excellence.
Key Requirements
Excellent verbal and written communication skills in English.
A customer-focused mindset with a proactive approach to helping others.
Strong problem-solving abilities and attention to detail.
Previous experience in a customer service or call center environment.
Ability to work effectively in a high-pressure BPO setting.
Proficiency in basic computer applications and CRM software.
High school diploma or equivalent educational background.
Strong multitasking and time-management skills.
A professional and empathetic attitude when handling client inquiries.
Availability to work flexible shifts and weekend hours.
0 Negotiable or Not Mentioned
Kenya, Nairobi
6 days ago
gdyaa.com
484 Views
Garth Day Year Auctioneers is seeking dedicated and results-driven Call Executives to join our Debt Collection team in Nairobi. As a Call Executive, you will be responsible for managing outgoing and incoming calls to debtors, negotiating payment schedules, and ensuring that all collection activities comply with legal standards and company policies. The ideal candidate is someone who thrives in a target-driven environment and is motivated by the prospect of earning performance-based commissions.
Working with us provides significant career growth opportunities within a leading debt collection and auction house. You will be part of a dynamic team of professionals committed to excellence and efficiency. If you reside near Nairobi and have a proven track record in the debt collection field, we encourage you to apply and take the next step in your professional journey with a team that values your drive and success.
Key Requirements
At least 2 years of experience in the debt collection field.
Must be self-driven and highly goal-oriented.
Proficient in basic computer use and data management software.
Possession of a relevant Diploma or Certificate.
Proven success with meeting collection targets and earning commissions.
Must reside near Nairobi to ensure easy commuting.
Excellent verbal and written communication skills.
Strong negotiation and persuasive abilities to recover outstanding debts.
Ability to maintain composure and professionalism during difficult calls.
High degree of integrity and ethics when handling financial information.
0 Negotiable or Not Mentioned
Kenya, Nairobi
3 days ago
holidayinnnairobi.com
314 Views
Holiday Inn Nairobi Two Rivers is looking for a dynamic and service-oriented Receptionist to join our Front Office team. The ideal candidate will be the first point of contact for our guests, ensuring a warm welcome and efficient check-in and check-out processes. You will handle guest inquiries, manage reservations using the Opera system, and maintain a high standard of professional service throughout the guest's stay.
As a Receptionist, you will be responsible for multitasking in a fast-paced hotel environment while maintaining attention to detail and a high level of integrity. You will coordinate with other departments to fulfill guest requests and resolve any issues promptly. This role requires a professional appearance and excellent interpersonal skills to foster a positive guest experience at our Four Star property at Two Rivers Mall.
Key Requirements
Minimum of 2 years' experience as a receptionist in a busy hotel environment.
Diploma in Front Office Operations from a recognized institution.
Proficiency in Opera software system.
Excellent communication and interpersonal skills.
Strong customer service and guest handling skills.
Ability to multitask and work under pressure.
High level of integrity and attention to detail.
Well-groomed with a professional appearance.
Ability to handle cash transactions and process payments accurately.
Knowledge of local attractions and transportation options to assist guests.
0 Negotiable or Not Mentioned
Kenya
3 days ago
kehia.org
223 Views
The openIMIS African Knowledge Hub is looking for a Consultant for Community Engagement specifically focused on Anglophone regions. This community-facing role is dedicated to supporting outreach, peer learning, and knowledge exchange across English-speaking African countries. The objective is to foster a collaborative environment where health informatics professionals can share insights and best practices.
This position is ideal for someone who possesses the unique ability to build and energize professional communities rather than just managing them. The role involves high levels of interaction with stakeholders and the facilitation of networking opportunities. This consultancy is a part-time engagement for a duration of 12 weeks, aiming to strengthen the digital health ecosystem in Africa.
Key Requirements
Proven experience in community outreach and mobilization.
Ability to build and energize professional digital communities.
Understanding of peer-to-peer learning models.
Experience in knowledge management and exchange strategies.
Deep familiarity with the Anglophone African tech landscape.
Strong interpersonal and relationship-building skills.
Knowledge of health informatics or related technical fields.
Experience managing online forums or professional networks.
Excellent public speaking and presentation abilities.
Availability for a 12-week part-time consultancy period.
0 Negotiable or Not Mentioned
Kenya
3 days ago
kehia.org
315 Views
The Kenya Health Informatics Association is recruiting a Consultant for Community Engagement to lead efforts within Francophone regions for the openIMIS African Knowledge Hub. This role focuses on outreach and peer learning across French-speaking countries in Africa, ensuring that these regions are fully integrated into the broader health informatics community.
A significant part of the mandate includes supporting Francophone participation in the Women in Tech webinar series to promote diversity and inclusion. The consultant will facilitate technical knowledge exchange and manage community relations. This is a 12-week part-time consultancy requiring a high degree of bilingual proficiency and a passion for community-led digital health growth.
Key Requirements
Fluency in French (both written and spoken) is mandatory.
Functional working knowledge of English.
Experience in community engagement or public relations.
Proven ability to support Francophone regions in Africa.
Experience facilitating webinars or virtual workshops.
Understanding of digital health or health informatics.
Ability to manage and energize professional groups.
Strong cross-cultural communication skills.
Background in community development or social sciences.
Willingness to work part-time for a 12-week duration.
0 Negotiable or Not Mentioned
Kenya, Nairobi
4 days ago
gmail.com
432 Views
Knops Hospitality Consultants is seeking a smart, energetic, and customer-focused Waitress to join their growing hospitality team in Nairobi. The successful candidate will be responsible for delivering exceptional customer service and creating memorable guest experiences through attentive and professional table service. This role is ideal for individuals who are passionate about hospitality and enjoy working in a fast-paced, guest-oriented environment.
In this role, you will be expected to take and manage orders efficiently while maintaining clean and organized service areas. The position offers a competitive salary along with training and growth opportunities within a friendly and professional work environment. Candidates should possess strong communication skills and a positive attitude to contribute effectively to the team's success in Nairobi.
Key Requirements
Deliver exceptional customer service
Take and manage orders efficiently
Maintain clean and organized service areas
Excellent communication and interpersonal skills
Ability to work in a fast-paced environment
Previous experience in hospitality or food service
Strong attention to detail and accuracy
Ability to stand for long periods of time
Knowledge of food safety and hygiene protocols
Ability to work flexible hours including weekends
Professional appearance and friendly demeanor
0 Negotiable or Not Mentioned
Kenya, Bomet
9 days ago
gmail.com
736 Views
Telepolis Village Hotel is seeking a professional Receptionist to serve as the first point of contact for our guests in Kiptenden, Bomet. In this role, you will handle check-ins and check-outs, manage reservations, and answer inquiries both in person and over the phone. Your primary goal is to provide a seamless and pleasant experience for every guest from the moment they arrive until they depart our facility.
The ideal candidate will be highly organized, friendly, and capable of managing administrative tasks efficiently. You will also be responsible for maintaining guest records, processing payments, and coordinating with other departments to ensure specific guest requests are handled promptly. This is a vital role that requires a dedicated individual with a strong commitment to excellence in customer service and front-office administration.
Key Requirements
Diploma in Hotel Management / Catering or related field
Relevant experience working at a front desk or in a receptionist role
Exceptional verbal and written communication skills
Strong customer service orientation and professional phone etiquette
Proficiency in basic computer applications and reservation systems
Ability to handle multiple tasks simultaneously while maintaining attention to detail
Excellent organizational and problem-solving skills
Professional appearance and a welcoming demeanor
Ability to work independently and as part of a team
Cultural awareness and sensitivity when dealing with diverse guests
0 Negotiable or Not Mentioned
Kenya, Nyahururu
7 days ago
nyahururueliteschools.sc.ke
625 Views
Nyahururu Elite Schools is seeking a dedicated and qualified English & Creative Arts Teacher to join our academic team. The successful candidate will be responsible for delivering high-quality instruction to learners in both the Upper Primary and Junior School levels. This role requires an individual who is passionate about education and capable of fostering a creative learning environment while adhering to the Competency Based Curriculum (CBC) standards. The teacher will be expected to prepare lesson plans, assess student progress, and participate in school activities to ensure a holistic development for all students.
In addition to teaching the primary subjects, the ideal candidate should demonstrate versatility by being able to handle additional subjects as needed. This position offers an opportunity to work in a reputable institution focused on academic excellence and character building. All applicants must be registered with the Teachers Service Commission (TSC) and possess the necessary certifications to practice in Kenya. The school is located in Nyahururu, and candidates should be prepared to work within this region to contribute to the school's ongoing success.
Key Requirements
Diploma or P1 Certificate in Education
Must be TSC Registered
Must be CBC Compliant
Ability to handle Upper Primary & Junior School levels
Ability to teach additional subjects is an added advantage
Strong classroom management and organizational skills
Excellent proficiency in written and spoken English
Commitment to student-centered learning and development
Ability to use ICT tools to enhance teaching and learning
High level of integrity and professional ethics
0 Negotiable or Not Mentioned
Kenya, Nairobi
9 days ago
careercurveconsultants.co.ke
941 Views
Our client, a dynamic and fast-growing tours and travel company based in Nairobi, is seeking a motivated Business Development Executive to join their expanding team. This role is pivotal in driving revenue growth by identifying new business opportunities across both corporate and individual client segments. The successful candidate will be responsible for promoting diverse travel packages, holiday experiences, and specialized corporate travel solutions, ensuring that the company maintains a competitive edge in the bustling Kenyan travel market.
Beyond sales generation, the role involves building and nurturing long-term relationships with clients and travel partners to foster loyalty and repeat business. You will be expected to utilize digital platforms, networking events, and referrals to generate high-quality leads. Preparation of persuasive sales pitches and negotiation of complex deals are daily activities required to consistently exceed monthly targets. This position offers an exciting opportunity for professional growth within a fast-paced environment, providing significant exposure to the travel industry and networking opportunities with major stakeholders.
Key Requirements
Diploma/Degree in Business, Marketing, Tourism, or related field.
2+ years’ experience in tours & travel sales/business development.
Proven track record of hitting or exceeding sales targets.
Strong networking, negotiation, and relationship-building skills.
Self-driven, proactive, and results-oriented mindset.
Familiarity with CRM tools and Microsoft Office.
Excellent verbal and written communication skills for professional pitching.
Ability to work independently and manage a diverse portfolio of clients.
Deep knowledge of domestic and international travel destinations.
Strong analytical skills to monitor market trends and competitor activity.
0 Negotiable or Not Mentioned
Kenya
10 days ago
helpster.charity
1000 Views
Helpster Charity is a leading tech nonprofit that has saved over 3000 lives through medical treatment over the last three years. We are seeking a dedicated Coordinator in Kenya to join our mission-driven team. This role requires a professional who is passionate about leveraging technology to improve healthcare accessibility and can manage the complexities of medical charity operations. The successful candidate will be responsible for overseeing local projects and ensuring that resources are allocated efficiently to save lives. You will serve as the primary point of contact in Kenya, bridging the gap between our global technology platform and local healthcare needs. We are looking for someone who thrives in a fast-paced, high-impact environment and is ready to take on the responsibility of coordinating life-saving interventions.
Key Requirements
Super responsible and reliable
Structured approach to task management
Pro-active mindset in problem solving
Result-oriented performance
Previous experience in tech nonprofit sectors
Strong organizational and coordination capabilities
Ability to handle medical treatment case logistics
Proficient in using technology for reporting
Effective communication skills in English
Ability to work independently across different regions
0 Negotiable or Not Mentioned
Kenya, Mombasa
9 days ago
icakenya.org
1109 Views
ICA is seeking a dedicated and passionate Program Officer for Economic Empowerment to join our team in Mombasa. This role is pivotal in building feminist and climate-resilient livelihood systems that empower local communities. The successful candidate will work closely with stakeholders to promote agroecology and climate justice initiatives, ensuring that economic empowerment programs are both sustainable and inclusive. The position focuses on developing innovative approaches to livelihood security within the context of environmental changes.
Responsibilities include overseeing the implementation of field projects, conducting research on economic trends within the region, and advocating for policies that support feminist economic futures. You will be expected to manage program budgets, lead community outreach efforts, and collaborate with diverse partners to drive systemic change. This is an exciting opportunity for a professional committed to social justice and environmental sustainability to make a meaningful impact on the ground in Kenya.
Key Requirements
Bachelor’s degree in Social Sciences, Economics, Agriculture, or a related field.
Proven experience in managing livelihood or economic empowerment programs.
Deep understanding of feminist economic principles and climate justice.
Hands-on experience or academic knowledge of agroecology practices.
Strong project management skills including planning and budgeting.
Excellent written and verbal communication skills in English and Swahili.
Experience in monitoring and evaluation (M&E) for community projects.
Ability to build and maintain relationships with diverse stakeholders.
Commitment to gender equality and social justice frameworks.
Strong analytical and research skills related to economic development.
0 Negotiable or Not Mentioned
Kenya
5 days ago
igniteaccess.com
408 Views
Ignite Energy Access is seeking a dedicated Stocks Accountant to join our team in Kenya. This role focuses on maintaining accurate inventory records and ensuring the financial integrity of our stock management systems. You will be responsible for reconciliations, identifying discrepancies, and reporting on stock movements to support operational efficiency across the clean energy sector.
As part of the finance team, you will play a crucial role in our mission to provide reliable energy to the population. The ideal candidate will have a strong background in accounting and be comfortable working in a fast-paced environment where precision is paramount. Applications are being reviewed on a rolling basis, so early submission is highly encouraged.
Key Requirements
Bachelor's degree in Finance, Accounting, or a related field.
Full professional qualification such as CPA (K) or ACCA.
Minimum of 3 years of experience in stock accounting or inventory management.
Proficiency in using advanced ERP systems and Microsoft Excel.
Strong analytical and problem-solving skills with high attention to detail.
Experience working within the energy or manufacturing sector is preferred.
In-depth knowledge of Kenyan tax laws and financial regulations.
Excellent communication and interpersonal skills.
Ability to work independently and meet strict reporting deadlines.
High level of integrity and professional ethics.
0 Negotiable or Not Mentioned
Kenya
7 days ago
jobexcel.co.in
593 Views
A leading solar energy solutions provider is looking for an experienced Project Manager specializing in Solar PV to lead multiple projects across Kenya. The successful candidate will be responsible for overseeing the entire project lifecycle, from initial design and planning to final commissioning, ensuring that all work meets the highest technical and safety standards.
This role requires a professional with a deep understanding of solar PV systems ranging from 50 kWp to 2 MW. You will be expected to manage cross-functional teams, coordinate with stakeholders, and ensure projects are delivered on time and within budget. Experience in LV distribution and proficiency in PV design software is essential for this position.
Key Requirements
Bachelor’s in Electrical Engineering only
At least 10 years of professional experience
Extensive experience in solar PV projects (50 kWp – 2 MW)
In-depth knowledge of solar design, installation, and commissioning
Hands-on expertise with LV distribution and PV systems
Familiarity with PV design software and industry standards
Proven track record of managing large-scale engineering projects
Strong leadership and team management capabilities
Excellent technical reporting and communication skills
Ability to handle project scheduling and budget management
0 Negotiable or Not Mentioned
Kenya
7 days ago
jobexcel.co.in
484 Views
We are seeking qualified Resident Engineers to join our team for solar PV projects throughout Kenya. There are six positions available for engineers who will be responsible for daily on-site supervision, technical oversight, and ensuring the high-quality execution of solar energy installations.
Candidates should possess at least 6 years of relevant experience in the electrical engineering field, specifically focused on solar PV projects between 50 kWp and 2 MW. Key duties include monitoring LV distribution systems, assisting with commissioning, and ensuring that all installations adhere to international engineering standards and local regulations.
Key Requirements
Bachelor’s in Electrical Engineering only
At least 6 years of professional experience
Previous experience in solar PV projects (50 kWp – 2 MW)
Knowledge of solar design, installation, and commissioning processes
Hands-on experience with LV distribution and PV systems
Familiarity with PV design software and standards
Ability to provide on-site technical supervision for contractors
Strong understanding of electrical safety protocols
Experience in quality control and inspection for solar systems
Capacity to work effectively in a project-based environment
0 Negotiable or Not Mentioned
Kenya
4 days ago
macheo.org
400 Views
Macheo is seeking a dedicated LOCUM Nurse to join its passionate team providing essential healthcare services to children. The role involves supporting health initiatives for a population ranging from infancy to late adolescence, ensuring that every child receives the medical attention and care they deserve. This position is ideal for healthcare professionals who are motivated by making a tangible difference in the lives of vulnerable children within a charitable organizational structure. You will be part of a collaborative environment focused on holistic wellness and community support. The successful candidate will be responsible for clinical duties, patient monitoring, and health education. Applicants must demonstrate a high level of professionalism and a deep commitment to pediatric nursing standards. While the role is locum-based, it offers a unique opportunity to gain experience in the NGO sector and contribute to high-impact community health programs in Kenya. Please ensure all applications are submitted before the deadline of April 17, 2026.
Key Requirements
Kenya Registered Nurse (KRN) or Community Health Nurse from a recognized training institution
Registered with the Nursing Council of Kenya
Valid practicing license
Experience working with children’s charitable institutions is an added advantage
Ability to provide high-quality medical care to infants and adolescents
Proficiency in clinical assessment and patient monitoring
Excellent communication and interpersonal skills for working with children
Strong understanding of child protection policies and medical ethics
Ability to work effectively within a multi-disciplinary healthcare team
Willingness to serve in a locum capacity with a flexible schedule
0 Negotiable or Not Mentioned
Kenya
3 days ago
gmail.com
356 Views
A leading Digital Credit Provider (DCP) is seeking results-driven and tech-savvy Field Collections Agents to manage delinquent loan accounts. The role combines digital tools with active field engagement to recover overdue loans while maintaining professionalism and regulatory compliance. This position involves direct interaction with borrowers to facilitate debt recovery and requires a high level of integrity and adherence to financial laws.
The job is field-based and covers various locations across Kenya, including Kitale, Eldoret, Nakuru, Kawangware, Embu, Ruiru, Kakamega, Kasarani, and Machakos. Candidates will be responsible for skip tracing, negotiating repayment plans, and providing financial education to customers. The company offers a competitive salary along with performance-based commissions, airtime, and transport allowances to support the extensive travel required for this role.
Key Requirements
Diploma or Bachelor's degree in Business, Finance, or related field.
1–2 years' experience in field collections and debt recovery.
Tech-savvy with CRM, GPS, and mobile lending systems.
Knowledge of regulatory frameworks like In Duplum Rule and Data Protection Act.
High integrity and strong negotiation skills.
Willingness to travel extensively across field locations.
Ability to conduct skip tracing to locate hard-to-reach borrowers.
Negotiate ethical and sustainable repayment plans with delinquent borrowers.
Educate customers on credit health and financial responsibility.
Submit detailed daily activity reports to the management.
0 Negotiable or Not Mentioned
Kenya
9 days ago
pioneerinsurance.co.ke
967 Views
Pioneer Insurance is an established institution with a 96-year legacy, currently embarking on a strategic expansion to scale its operations across the region. We are seeking dynamic Business Development Officers to drive our Retail Business Channel, focusing on delivering excellence and future-oriented solutions to our diverse clientele. This is an opportunity to join a team defined by its commitment to both client success and employee growth.
The successful candidates will be stationed in various regions across Kenya, including Embu, Mombasa, Voi, Kericho, Eldoret, Homa Bay, Kisii, and Bungoma. As a Business Development Officer, you will be responsible for building high-value relationships, implementing sales-driven strategies, and contributing to the overall strategic growth of the retail channel. We are looking for self-driven professionals who can thrive in a fast-paced environment and uphold the excellence associated with the Pioneer Insurance brand.
Key Requirements
Must be a self-driven professional with a growth-oriented mindset.
Proven experience as a sales-driven strategist.
Demonstrated passion for building and maintaining high-value relationships.
Ability to drive and expand the Retail Business Channel.
Excellent communication and interpersonal skills.
Strong negotiation and closing skills.
Ability to work independently across specified regions in Kenya.
A minimum of a Bachelor’s degree in Business, Marketing, or a related field.
Deep understanding of the insurance industry and retail market dynamics.
Proficiency in sales reporting and CRM management tools.
Ability to meet and exceed monthly business development targets.
Strong organizational and time-management skills.
0 Negotiable or Not Mentioned
Kenya
3 days ago
shivashree.com
288 Views
This is an excellent opportunity for a highly skilled Consultant Urologist and Transplant Surgeon to join a leading hospital in Kenya. The successful candidate will play a pivotal role in delivering advanced surgical care and supporting the growth of kidney transplant programs. This role involves performing a wide range of urological surgeries while ensuring the highest standards of patient care and safety are met within a collaborative medical environment.
In addition to clinical duties, the Consultant will be responsible for leading clinical governance, conducting audits, and driving quality initiatives within the department. You will be expected to manage complex patient cases, provide emergency care when necessary, and contribute to the development of transplant protocols. This position offers international exposure and significant opportunities for leadership and research, making it an ideal role for a specialist looking to advance their career in a dynamic healthcare setting.
Key Requirements
MCh/MS/MD with specialization in Urology.
Fellowship or significant experience in Kidney Transplantation.
Valid practicing license from the Kenya Medical Practitioners and Dentists Council.
Minimum 3 years of clinical experience in a specialist urology role.
Proficiency in performing complex urological surgical procedures.
Experience in managing clinical governance, audits, and quality improvement initiatives.
Ability to lead and develop protocols for organ transplant programs.
Expertise in patient diagnosis, treatment planning, and emergency surgical care.
Strong commitment to research and continuous medical education (CME).
Excellent communication and interpersonal skills for multidisciplinary team collaboration.
0 Negotiable or Not Mentioned
Kenya, Nairobi
8 days ago
gmail.com
957 Views
Tromedics Kenya LTD is currently seeking a highly qualified and licensed professional for the position of Pharmacist – Regulatory Officer based in Nairobi, Kenya. The successful candidate will play a critical role in managing the company's regulatory landscape, ensuring that all pharmaceutical products are registered, renewed, and compliant with the Pharmacy and Poisons Board (PPB) standards. This role is ideal for a dedicated pharmacist looking to expand their expertise in the regulatory sector while working with international suppliers.
The responsibilities include liaising with relevant authorities, coordinating with suppliers for smooth importation processes, and maintaining meticulous documentation for all approvals. Tromedics Kenya LTD offers a dynamic work environment with significant opportunities for career growth and exposure to international pharmaceutical standards. The role requires a professional who can work independently and maintain high standards of organizational efficiency in a fast-paced environment.
Key Requirements
Registered Pharmacist with the Pharmacy and Poisons Board (PPB) of Kenya.
A minimum of 2 years of professional experience in the regulatory or pharmaceutical field.
In-depth knowledge of pharmaceutical product registration and renewal processes.
Familiarity with importation regulations and logistics for medical products.
Strong interpersonal and communication skills for effective liaison with authorities.
Excellent organizational abilities and meticulous attention to detail in documentation.
Ability to work independently and demonstrate high levels of professionalism.
Competency in managing complex regulatory dossiers and compliance schedules.
Experience in coordinating with international suppliers and multi-stakeholder environments.
A proactive approach to problem-solving within the regulatory framework.
0 Negotiable or Not Mentioned
Kenya, Nairobi
8 days ago
afdb.org
781 Views
Join the African Legal Support Facility (ALSF) as a Communications Officer for Content & Digital. This role is pivotal for developing high-quality content and managing digital communications to enhance the facility's visibility. You will be responsible for translating complex legal and technical work into clear, engaging narratives that resonate with key stakeholders. By bridging the gap between technical expertise and public understanding, you will help shape the digital identity of the ALSF across the African continent.
The ideal candidate will manage web platforms and social media channels while monitoring performance to ensure maximum impact. You will work within a professional environment where accuracy and creativity are equally valued. This role involves drafting reports, creating digital assets, and coordinating with international teams to ensure that the mission of the ALSF is communicated effectively and professionally to all partners and the public.
Key Requirements
Minimum 6 years of experience in communications or digital content roles.
Strong writing and high-level editorial skills.
Extensive experience managing corporate social media and web platforms.
Ability to measure and interpret content performance metrics.
Capability to simplify complex legal or technical concepts for general audiences.
Full professional fluency in English is required.
Bilingualism with French is highly desirable for this position.
Strong portfolio of digital storytelling and content strategy.
Experience working within international or pan-African organizations.
Excellent time management skills and ability to meet strict deadlines.
0 Negotiable or Not Mentioned
Kenya, Nairobi
3 days ago
afdb.org
205 Views
The African Legal Support Facility (ALSF) is looking for a Communications Officer (Content & Digital) to help drive impactful storytelling across the continent's legal landscape. Based in Nairobi, the officer will lead digital efforts, ensuring the organization's mission is visible and accessible through high-quality content and strategic platform management. This role involves turning complex legal concepts into compelling narratives that resonate with diverse stakeholders and partners. Other possible work locations mentioned include Abidjan, Pretoria, and Tunis.
The position requires a professional with at least six years of specialized experience in digital content strategy and communications. The candidate must be adept at managing multi-channel digital environments and utilizing performance data to refine outreach efforts. In addition to technical skills, the role demands strong interpersonal capabilities to collaborate with legal experts and development professionals. Proficiency in English is essential, while bilingualism in French provides a competitive edge in ALSF's multilingual operational context.
Key Requirements
Minimum 6 years’ experience in communications or digital content roles.
Strong writing and editorial skills with high attention to detail.
Proven experience managing corporate websites and digital platforms.
Expertise in managing social media channels and community engagement.
Ability to track and analyze content performance and digital metrics.
Fluency in English is mandatory for this position.
Working knowledge of French is considered a strong added advantage.
Ability to translate complex legal and technical work into clear narratives.
Experience in strategic communications to support stakeholder engagement.
Demonstrated ability to work in a multicultural and international environment.
0 Negotiable or Not Mentioned
Kenya
5 days ago
igniteaccess.com
408 Views
We are looking for a dynamic Marketing Coordinator to drive brand awareness and customer engagement for Ignite Energy Access in Kenya. You will coordinate marketing campaigns, manage social media presence, and collaborate with cross-functional teams to promote our clean energy solutions. This role requires a creative mindset and the ability to execute strategy on the ground.
The role involves analyzing market trends and customer feedback to optimize our outreach strategies and ensure our message reaches the right audience. If you are passionate about renewable energy and have a knack for storytelling and digital strategy, we want to hear from you. This is an excellent opportunity to grow within a mission-driven organization.
Key Requirements
Bachelor's degree in Marketing, Communications, or Business Administration.
At least 2 years of experience in marketing coordination or brand management.
Proficiency in digital marketing tools and social media platforms.
Excellent written and verbal communication skills in English.
Demonstrated ability to create compelling marketing content.
Experience in market research and data analysis.
Strong project management skills and ability to multitask.
Creative thinker with a proactive approach to problem-solving.
Ability to work collaboratively in a diverse team environment.
Passion for sustainable energy solutions and social impact.
0 Negotiable or Not Mentioned
Kenya
3 days ago
kehia.org
364 Views
KeHIA is seeking a dedicated Consultant for Communications & Publications as part of the Women in Tech Series. This role is strategically designed to amplify the voices and contributions of women within the digital health and open-source communities. The successful candidate will be responsible for crafting detailed profiles, creating compelling case studies, and developing thought leadership pieces that resonate with a global audience.
In addition to content creation, the consultant will provide critical support for the Women in Tech webinar series under the openIMIS Community initiative. This is a part-time consultancy spanning 12 weeks, requiring a proactive individual who can work independently to meet project milestones. Candidates should be passionate about storytelling and healthcare technology innovation in Africa.
Key Requirements
Strong storytelling and narrative development skills.
Background in public health or international development.
Experience in developing professional profiles and case studies.
Ability to write thought leadership pieces for technical audiences.
Proven experience supporting webinar series or digital events.
Knowledge of open-source software communities and dynamics.
Familiarity with digital health initiatives and trends.
Excellent command of written and spoken English.
Prior experience in communications or journalism roles.
Ability to commit to a 12-week part-time contract.
0 Negotiable or Not Mentioned
Kenya, Remote
3 days ago
kehia.org
200 Views
The Communications & Publications Consultant (Women in Tech Series) will play a critical role in enhancing the visibility of women in digital health and open-source ecosystems. As part of the OpenIMIS African Knowledge Hub initiative led by KeHIA, this consultant will spearhead the development of a 'Women in Tech' webinar series and associated publications. The role is focused on storytelling, technical documentation, and highlighting the impact of female leaders in the African health informatics landscape over a 12-week consultancy period.
The consultant will be responsible for producing high-quality publications that capture the insights shared during the webinar series and other project activities. This role requires a creative individual with a strong background in communications who can advocate for diversity and inclusion in technology. By collaborating with various partners, the consultant will help build a repository of knowledge that supports the growth of women in the digital health sector across Africa. Candidates must be adept at remote collaboration and possess a passion for promoting gender equality in technical fields.
Key Requirements
Demonstrated experience in professional communications, journalism, or technical publishing.
Proven track record of managing or promoting 'Women in Tech' or diversity initiatives.
Strong understanding of digital health and the nuances of the open-source community.
Ability to draft, edit, and publish high-quality technical articles and reports.
Experience in coordinating and hosting professional webinar series for technical audiences.
Excellent command of English with a focus on editorial and narrative quality.
Familiarity with the digital health and informatics landscape across the African region.
Skills in social media management and digital content strategy for visibility.
Proficiency in using collaborative software for remote project management.
Degree in Communications, Public Relations, Information Science, or a related discipline.
0 Negotiable or Not Mentioned
Kenya
7 days ago
brightstarllc.ae
616 Views
Brightstar LLC is currently seeking a dynamic and results-driven Sales Manager to join our expanding team in Kenya. In this pivotal role, you will be responsible for leading our sales efforts, managing a dedicated team of professionals, and driving revenue growth within the region. You will play a key part in identifying new business opportunities and strengthening existing client relationships to ensure the long-term success of the company.
The ideal candidate will possess a strategic mindset and the ability to implement effective sales techniques to reach organizational goals. You will work closely with other departments to align sales strategies with company objectives. If you are a motivated leader with a passion for sales excellence and a deep understanding of the Kenyan market, we invite you to apply and contribute to our growing success.
Key Requirements
Bachelor's degree in Business Administration, Marketing, or a related field.
Proven experience as a Sales Manager or relevant role in sales management.
Strong leadership skills and the ability to manage and motivate a sales team.
Excellent communication and negotiation skills for client interaction.
Deep understanding of CRM software and the Microsoft Office Suite.
Ability to develop and implement effective sales strategies and tactics.
Results-oriented with a proven track record of meeting or exceeding sales targets.
Strong analytical and problem-solving abilities to address market challenges.
Ability to build and maintain strong, long-lasting customer relationships.
Deep knowledge of the local market trends and consumer behavior in Kenya.