Best Talent Reach (BTR) 21 Jobs Found for "customer service"

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TECHNICAL SUPPORT EXPERT @ DYNESS

0 Negotiable or Not Mentioned Kenya, Nairobi 2 hours ago dyness-tech.com 24 Views

Dyness is a global energy storage company expanding its Technical Service & Support team in Africa. We are seeking a Technical Support Expert in Kenya to handle both pre-sales and after-sales support for our advanced battery systems. The ideal candidate must have direct experience in the renewable energy sector, specifically with lithium battery technologies. You will be responsible for providing technical expertise to local markets and ensuring customer satisfaction with our BESS solutions. This role is crucial for our expansion in East Africa and requires a candidate who is passionate about renewable energy and technical excellence. The work location for this position is centered in Nairobi, requiring local market engagement.

Key Requirements

Deep understanding of lithium batteries Deep understanding of energy storage systems Proven experience in technical support (pre-sales) Proven experience in technical support (after-sales) Ability to work independently in local markets Hands-on experience with battery storage hardware Direct energy storage or renewable experience Technical degree in Electrical Engineering or a related field Proficiency in system monitoring and diagnostic software Ability to conduct onsite site surveys and installations
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LOAN COLLECTION OFFICER @ ATUTI DAISY

0 Negotiable or Not Mentioned Kenya, Nairobi 2 hours ago gmail.com 24 Views

The Loan Collection Officer will be responsible for managing and recovering outstanding debts from clients. This role involves proactive communication with borrowers to ensure timely repayments and maintaining professional relationships while upholding the company's financial interests. The candidate will work closely with the finance team to monitor accounts and update records accurately. Key duties include negotiating repayment schedules, explaining loan terms to clients, and resolving disputes regarding payments. The ideal candidate must possess excellent persuasion skills and a results-driven mindset to meet monthly targets. Experience in the banking or micro-finance sector in Kenya is highly preferred. Salary: Negotiable.

Key Requirements

Minimum secondary education (certificate or diploma preferred) Good communication and negotiation skills Self-motivated and reliable Previous experience in collections or finance is an advantage Proficiency in English and Swahili Strong interpersonal skills for client negotiation Ability to work under pressure and meet strict deadlines High level of integrity and confidentiality Basic computer literacy for record-keeping Ability to work independently with minimal supervision
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DELIVERY RIDER @ LIQUOR SQUARE

0 Negotiable or Not Mentioned Kenya, Nairobi 22 hours ago liquorsquare.co.ke 142 Views

Liquor Square is a fast-growing retail and distribution company specializing in beverages and customer-focused delivery services. We are looking for reliable, disciplined, and customer-oriented Delivery Riders to join our team and support our expanding operations. The role involves delivering customer orders promptly and efficiently within assigned routes while ensuring all orders are verified before dispatch. You will represent the brand professionally and provide top-tier service to our diverse clientele in Nairobi.

In addition to deliveries, riders are responsible for handling cash and mobile payments accurately, maintaining delivery records, and ensuring the assigned motorcycle is well-maintained and clean. You must comply with all traffic laws and company safety standards to ensure a smooth logistics process. The position offers a supportive and dynamic work environment with opportunities for growth within the company for high-performing individuals who demonstrate strong integrity and time management.

Key Requirements

Minimum KCSE certificate. Valid Motorcycle Riding License (Class A). At least 1–2 years’ experience in delivery riding. Good knowledge of Nairobi and surrounding areas. Basic smartphone skills (GPS navigation, mobile apps). Strong integrity, reliability, and time management skills. Ability to handle cash and mobile payments accurately and account for transactions. Excellent customer service skills to represent the company brand professionally. Commitment to motorcycle maintenance and basic cleanliness. Strict adherence to all traffic laws and company safety protocols. Ability to work in a fast-paced retail environment. Strong communication skills for interacting with dispatchers and customers.
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CUSTOMER SERVICE REPRESENTATIVE @ SOLVO GLOBAL

0 Negotiable or Not Mentioned Kenya, Nairobi 3 days ago solvoglobal.com 421 Views

Join our expanding team as a Customer Service Representative based in Nairobi, Kenya. In this role, you will be the front line of our service excellence, handling high volumes of inquiries via phone and chat. Your primary focus will be delivering high-quality support regarding products, services, and order statuses, ensuring every customer walks away with a positive experience and clear, accurate information.

This onsite position requires candidates who are passionate about people and thrive in fast-paced environments. You will collaborate closely with team leads and training departments to meet key performance metrics while maintaining strict adherence to operational guidelines and schedules. We offer paid training and significant growth opportunities within our people-driven organization, providing a professional and collaborative atmosphere for your career development in the customer experience industry.

Key Requirements

Advanced English level (C1 proficiency). Minimum 1 year of customer service experience, preferably in a contact center. Strong verbal and written communication skills. Customer-oriented mindset with excellent problem-solving abilities. Comfortable working in fast-paced, high-volume call environments. Basic computer skills and ability to navigate multiple software systems. Availability to work onsite in Nairobi, Kenya is mandatory. Ability to build rapport quickly and ensure a positive customer experience. Proficiency in documenting customer interactions accurately in internal systems. Flexibility to work different shifts, including evenings and weekends.
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TRANSPORTATION AND TOUR OPERATIONS SPECIALIST @ AFRIDRIVE CARHIRE & TOURS

0 Negotiable or Not Mentioned Kenya, Nairobi 3 days ago gmail.com 204 Views

Afridrive Carhire & Tours is a premier mobility solutions provider based in Nairobi, Kenya. We are dedicated to offering a comprehensive suite of services including professional car hire, leasing, and vehicle sales. Our commitment to excellence is reflected in our personalized pre-purchase consultations and seamless airport transfers. We strive to deliver convenience and reliability to both individual travelers and corporate partners throughout the Nairobi region.

We are currently seeking motivated individuals to partner with us in delivering exceptional customer experiences and high-quality transportation solutions. In this role, you will be part of a team focused on providing customized tour packages and efficient mobility services. The ideal candidate will be located in or near Kasarani and possess a strong work ethic, professional demeanor, and a passion for the travel and mobility industry. Join us as we continue to grow and redefine transportation standards in Kenya.

Key Requirements

Valid Kenyan driver's license with a clean driving record. Proven experience in car hire or professional tour operations. In-depth knowledge of Nairobi's road networks and popular tourist destinations. Excellent communication and interpersonal skills in English and Swahili. Ability to manage airport transfers and adhere to strict timing requirements. Familiarity with car sales processes and pre-purchase vehicle consultations. Strong commitment to passenger safety and vehicle maintenance standards. Ability to work flexible hours, including weekends and public holidays. Professional appearance and a customer-centric attitude. High school diploma or relevant vocational training in hospitality or tourism.
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WAITRESS @ KNOPS HOSPITALITY CONSULTANTS

0 Negotiable or Not Mentioned Kenya, Nairobi 4 days ago gmail.com 460 Views

Knops Hospitality Consultants is seeking a smart, energetic, and customer-focused Waitress to join their growing hospitality team in Nairobi. The successful candidate will be responsible for delivering exceptional customer service and creating memorable guest experiences through attentive and professional table service. This role is ideal for individuals who are passionate about hospitality and enjoy working in a fast-paced, guest-oriented environment.

In this role, you will be expected to take and manage orders efficiently while maintaining clean and organized service areas. The position offers a competitive salary along with training and growth opportunities within a friendly and professional work environment. Candidates should possess strong communication skills and a positive attitude to contribute effectively to the team's success in Nairobi.

Key Requirements

Deliver exceptional customer service Take and manage orders efficiently Maintain clean and organized service areas Excellent communication and interpersonal skills Ability to work in a fast-paced environment Previous experience in hospitality or food service Strong attention to detail and accuracy Ability to stand for long periods of time Knowledge of food safety and hygiene protocols Ability to work flexible hours including weekends Professional appearance and friendly demeanor
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COLLECTIONS OFFICER @ IGNITE ENERGY ACCESS

0 Negotiable or Not Mentioned Kenya 5 days ago igniteaccess.com 469 Views

Ignite Energy Access is hiring a Collections Officer to manage accounts receivable and ensure timely payments from customers across our Kenyan operations. You will be responsible for monitoring payment schedules, contacting clients regarding overdue balances, and maintaining positive customer relations while securing company revenue. This role is essential for maintaining the liquidity needed to expand our reach.

This position is vital for maintaining the financial health of our operations. You will work closely with the finance and customer service departments to resolve billing issues and streamline collection processes. The ideal candidate will be firm yet empathetic, ensuring that our mission of energy access remains sustainable through diligent credit control.

Key Requirements

Diploma or Degree in Finance, Business, or a related field. Proven experience in debt collection or credit control roles. Strong negotiation and persuasion skills. Excellent customer service orientation and interpersonal skills. Ability to handle difficult conversations professionally. Proficiency in CRM software and basic accounting tools. High level of integrity and transparency. Strong attention to detail and accuracy in record keeping. Target-driven mindset with a focus on results. Familiarity with local consumer credit regulations.
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SCHEDULER IN TRAINING @ SOLVO GLOBAL

0 Negotiable or Not Mentioned Kenya 5 days ago solvoglobal.com 498 Views

We are looking for a dedicated Scheduler in Training to join our on-site team in Kenya. This role involves coordinating schedules between clients and caregivers while handling high volumes of calls and service requests. You will be a vital link between internal teams and field staff, ensuring real-time communication and service continuity.

The ideal candidate will have at least one year of experience in healthcare scheduling or a call center environment. You must be comfortable working in a fast-paced setting and maintaining a schedule aligned with U.S. Eastern Time. Strong organizational skills and English fluency are essential for success in this role.

Key Requirements

1+ year of experience in healthcare scheduling preferred Call center experience will be considered Fluent in English (both written and spoken) Strong phone etiquette and professional communication skills Exceptional organizational and multitasking abilities Comfortable working in a fast‑paced, dynamic environment Full availability Monday–Sunday for scheduled shifts Ability to align work hours with U.S. Eastern Time Must be located in Kenya and able to work on-site Proficiency in maintaining accurate records and administrative support
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CUSTOMER SERVICE REPRESENTATIVE @ SOLVO GLOBAL

0 Negotiable or Not Mentioned Kenya 5 days ago solvoglobal.com 583 Views

Join our team as a Customer Service Representative in Kenya, where you will be at the forefront of providing exceptional support to our global clientele. In this role, you will be responsible for managing a variety of customer inquiries through multiple channels including phone, email, and live chat. You will play a vital role in resolving issues promptly, providing accurate product information, and ensuring every customer interaction ends on a positive note.

We offer a dynamic and multicultural work environment that fosters professional growth and continuous learning. As part of our team, you will receive ongoing training to enhance your skills and advance your career within the organization. We are looking for proactive individuals who are passionate about problem-solving and possess excellent communication skills to help us maintain our high standards of service excellence.

Key Requirements

High school diploma or equivalent (college studies are a plus). Advanced or fluent English communication skills (C1 written and spoken). Strong interpersonal and problem-solving skills. Basic computer skills and ability to multitask effectively. Previous experience in customer service or a call center environment. Ability to work independently and as part of a diverse team. Capability to handle inbound and outbound customer inquiries via phone, email, or chat. Proficiency in maintaining detailed and accurate records of customer interactions. Commitment to meeting defined quality and productivity standards. Proactive attitude with a focus on ensuring a positive customer experience.
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CUSTOMER SERVICE REPRESENTATIVE (CSR) @ SOLVO GLOBAL

0 Negotiable or Not Mentioned Kenya 5 days ago solvoglobal.com 393 Views

The Customer Service Representative (CSR) role based in Kenya is designed for individuals who are passionate about delivering exceptional customer experiences. In this position, you will serve as the primary point of contact for customer inquiries via telephone, providing empathetic and solution-driven support. Your core responsibilities involve active listening to understand customer concerns, offering clear and accurate resolutions, and professionally handling escalations to ensure a positive resolution process. You will be expected to apply critical thinking to troubleshoot issues and approve adjustments or returns within established company guidelines while conducting necessary follow-ups to ensure full satisfaction.

Beyond direct customer support, this role emphasizes integrity and collaboration. You will maintain strict confidentiality of customer information and stay updated on all product developments, policies, and procedures. Working closely with your teammates and leadership, you will contribute to the improvement of service delivery processes and participate in ongoing training opportunities. This is an excellent opportunity for a proactive, tech-savvy individual to thrive in a fast-paced, goal-oriented environment where service excellence and accountability are highly valued.

Key Requirements

Minimum 1 year of customer service experience in call center, retail, or hospitality environments. Strong verbal and written communication skills with a focus on de-escalation techniques. A proactive problem-solving mindset with the ability to adapt to changing situations. High levels of personal integrity, accountability, and reliability in handling customer data. Ability to perform effectively in a fast-paced and goal-oriented service environment. Tech-savvy with the proficiency to multitask across multiple software systems simultaneously. Demonstrated ability to handle professional escalations and maintain composure under pressure. Strong active listening skills to accurately identify and address customer needs. Commitment to participating in ongoing training and professional development sessions. Ability to work collaboratively within a team to improve overall service delivery processes. Proficiency in English to interact clearly with a diverse customer base.
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BENEFITS ASSOCIATE @ SOLVO GLOBAL

0 Negotiable or Not Mentioned Kenya, Nairobi 5 days ago solvoglobal.com 556 Views

We are seeking a dedicated Benefits Associate to join our team in Nairobi, Kenya. In this on-site role, you will be responsible for supporting employees across various channels, including phone, email, and ticketing systems, to resolve inquiries related to their benefits. You will play a crucial role in managing benefits enrollments, processing plan changes, and supporting significant events such as Open Enrollment and Qualifying Life Events. Additionally, you will handle life, short-term disability (STD), and long-term disability (LTD) claims, ensuring that all documentation is accurate and processed in a timely manner. Beyond direct employee support, you will work closely with insurance carriers and ensure that payroll deductions are accurately maintained. The role requires a high degree of detail orientation to generate reports and support audits, ensuring compliance and efficiency within our HR systems. Joining our team means working in a structured environment with clear KPIs and opportunities for professional growth. This position offers direct exposure to carriers and a key role in the intersection of benefits and payroll administration in our Nairobi office.

Key Requirements

At least 3–5 years of professional experience in HR or administrative roles. Previous experience in Benefits Administration is highly preferred for this role. A strong background in customer service, insurance, or the healthcare industry. Advanced English proficiency with at least 90% fluency in communication. Intermediate proficiency in Microsoft Office Suite, specifically Excel and Word. High level of detail orientation and a proactive approach to problem-solving. Ability to work effectively as a team player in a fast-paced environment. Proven capability to support employees via phone, email, and ticketing systems. Experience managing benefits enrollments and processing plan changes. Competence in handling Life, STD, and LTD claims while maintaining confidentiality.
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CUSTOMER SERVICE REPRESENTATIVE @ SOLVO GLOBAL

0 Negotiable or Not Mentioned Kenya, Nairobi 6 days ago solvoglobal.com 576 Views

Solvo Global is actively seeking a dedicated Customer Service Representative to join our expanding team in Nairobi, Kenya. As the primary point of contact for our clients, you will be responsible for handling inquiries, providing detailed product information, and resolving issues with a professional and positive attitude. This role is ideal for individuals who are passionate about helping others and can navigate complex customer interactions with ease and efficiency while maintaining high standards of service quality. Within this fast-paced BPO environment, you will collaborate with team members to ensure consistent service delivery and operational success. The position requires a candidate who can remain proactive and maintain an excellent level of communication throughout their shift. By joining the team, you will have the opportunity to grow your career within a global organization that values professional development, empathy, and customer satisfaction. The role focuses on delivering exceptional support through various channels, ensuring every customer interaction reflects the company's commitment to excellence.

Key Requirements

Excellent verbal and written communication skills in English. A customer-focused mindset with a proactive approach to helping others. Strong problem-solving abilities and attention to detail. Previous experience in a customer service or call center environment. Ability to work effectively in a high-pressure BPO setting. Proficiency in basic computer applications and CRM software. High school diploma or equivalent educational background. Strong multitasking and time-management skills. A professional and empathetic attitude when handling client inquiries. Availability to work flexible shifts and weekend hours.
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IT SUPPORT @ TRANSAFRICA MOTORS LTD

0 Negotiable or Not Mentioned Kenya, Nairobi 6 days ago transafricamotors.com 364 Views

Transafrica Motors Ltd is seeking a dedicated and technically proficient IT Support professional to join our dynamic team in Nairobi. The successful candidate will be responsible for providing technical assistance and support related to computer systems, hardware, and software. You will play a crucial role in maintaining our IT infrastructure, ensuring minimal downtime and high operational efficiency across our Windows-based environments. This role offers an excellent opportunity for individuals passionate about technology to grow their career within a fast-paced automotive industry environment.

Key responsibilities include troubleshooting network issues, managing user accounts through Active Directory, and performing maintenance on desktops, laptops, and printers. You will also be expected to implement basic cybersecurity practices to protect our organizational data and provide technical training to end-users. As an IT Support staff member, you will collaborate with various departments to ensure all technological needs are met and contribute to the continuous improvement of our IT support services in the Nairobi region.

Key Requirements

Hold a Diploma or Degree in IT, Computer Science, or a related field. Proven experience in Windows environments and technical troubleshooting. Solid understanding of Networking protocols including TCP/IP, DNS, DHCP, and VPNs. Hands-on experience with Active Directory and user account management. Proficiency in hardware support for desktops, laptops, and printers. Knowledge and application of basic cybersecurity practices. Strong analytical skills to diagnose and resolve software and hardware incidents. Excellent communication skills for providing user support and technical training. Ability to work independently and collaboratively within a team environment. Willingness to stay updated with the latest technological trends and advancements.
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LOGISTICS AND CONCIERGE OPERATIONS SPECIALIST @ HADCA LOGISTICS LTD

0 Negotiable or Not Mentioned Kenya 6 days ago gmail.com 427 Views

Hadca Logistics Ltd is looking for a dedicated professional to join our team as a Logistics and Concierge Operations Specialist. As a leading name in Kenya for executive, luxury, and bespoke concierge services, we pride ourselves on delivering top-tier experiences to our clientele. This role involves managing complex travel and logistics requirements, ensuring that every detail of our luxury hire services meets the high standards our clients expect. The successful candidate will be responsible for coordinating activities across our key locations, including our office along Moi Southlake Road in Naivasha and our Nairobi branch in Parklands. You will work closely with the management team to optimize routes, manage client bookings, and maintain our reputation as Kenya's most trusted logistics partner. This position offers a unique opportunity to work in a high-stakes, luxury environment where excellence is the minimum requirement.

Key Requirements

Proficiency in coordinating high-end logistics and luxury concierge services for executive clients. Strong communication skills to interact with high-net-worth individuals and corporate partners. Experience in fleet management and vehicle hire operations within the Kenyan market. Ability to manage logistics schedules across multiple branches, specifically Naivasha and Nairobi Parklands. A valid driver's license and a clean driving record if operational support is required. High level of organizational skills to handle bespoke requests and luxury travel arrangements. Familiarity with local routes and traffic patterns in Nairobi and the Naivasha region. Proven ability to work under pressure and meet tight deadlines in a fast-paced environment. Excellent problem-solving skills to resolve logistical challenges in real-time. Proficiency in using logistics management software and basic office productivity tools.
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SALES EXECUTIVE (FURNITURE MANUFACTURING) @ ALTERNATE DOORS

0 Negotiable or Not Mentioned Kenya 6 days ago alternatedoors.co.ke 434 Views

Alternate Doors is seeking a dynamic and results-oriented Sales Executive to join a leading company in the Furniture Manufacturing industry. This role is specifically designed for professionals who possess a deep understanding of the high-end furniture market and have established relationships within the interior design community. You will be responsible for driving sales growth by targeting luxury residential and commercial projects, ensuring that the brand remains the preferred choice for sophisticated clients.

Your daily activities will involve consulting with interior designers, architects, and direct high-end clients to provide customized furniture solutions. You will manage the entire sales cycle from initial contact to final delivery, ensuring exceptional customer service and satisfaction. If you are passionate about design and have a proven track record in manufacturing sales, this is an excellent opportunity to advance your career with a reputable organization.

Key Requirements

Extensive experience working with interior designers and architects. Proven track record of managing and closing sales with high-end clients. Strong knowledge of the furniture manufacturing process and materials. Excellent communication and presentation skills to represent luxury brands. Ability to interpret design briefs and provide technical furniture solutions. Strong negotiation skills and ability to influence decision-makers. Self-motivated with a focus on hitting monthly and quarterly sales targets. Experience in CRM software for lead management and tracking. Valid driving license and ability to travel to client sites. A degree or diploma in Business, Marketing, or Interior Design.
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SECRETARY (FRONT OFFICE ADMIN) @ MARYJOY SCHOOL

0 Negotiable or Not Mentioned Kenya, Mombasa 7 days ago maryjoyschools.com 1182 Views

Maryjoy School in Mombasa is looking for a professional Secretary to manage front office operations and provide administrative support. The Secretary will serve as the first point of contact for parents, visitors, and students, requiring a high degree of professionalism and excellent communication skills. Responsibilities include handling school correspondence, managing records, and ensuring the smooth flow of daily administrative tasks within the front office. This role is vital in maintaining the school's professional image and ensuring efficient communication between the administration and the school community.

The ideal candidate will be highly organized and proficient in computer applications such as Microsoft Word, Excel, and email management. Located in the Bombolulu area of Mombasa, this position requires an individual who can multitask effectively in a busy school environment. The school values staff members who are proactive, detail-oriented, and capable of working independently while being part of a collaborative team. This is an excellent opportunity for an administrative professional looking to contribute to a dynamic educational institution.

Key Requirements

Certificate or Diploma in Secretarial Studies or Office Administration Proficiency in computer skills including Word, Excel, and Email Exceptional communication and interpersonal skills Strong organizational and time-management abilities Professional appearance and demeanor Ability to handle confidential information with discretion Previous experience in a school setting is highly desirable Fluency in English and Kiswahili Ability to multitask and work under pressure High level of accuracy in data entry and filing
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CUSTOMER SERVICE REPRESENTATIVE @ SOLVO GLOBAL

0 Negotiable or Not Mentioned Kenya 7 days ago solvoglobal.com 963 Views

Solvo Global is seeking a dedicated Customer Service Representative to join our dynamic team in Kenya. In this role, you will be the primary point of contact for customers, handling inquiries through various channels including phone, email, and chat. Your main objective will be to provide accurate information about products and services while resolving issues in a professional and timely manner. We are looking for individuals who are customer-focused, proactive, and possess excellent communication skills to ensure a positive experience for every client interaction.

Beyond day-to-day interactions, you will be responsible for maintaining detailed and accurate records of customer communications and meeting high-quality productivity standards. This position offers a multicultural work environment with ongoing training and development opportunities to foster your career growth. Successful candidates will be problem-solvers who enjoy helping others and can work effectively both independently and as part of a collaborative team. Join us to build a rewarding career in the fast-paced BPO industry within Kenya.

Key Requirements

High school diploma or equivalent qualification. Advanced or fluent English communication skills (C1 level written and spoken). Strong interpersonal and relationship-building skills. Proven problem-solving abilities and critical thinking. Basic computer skills and proficiency in office software. Ability to multitask and manage time effectively. Previous customer service or call center experience is a plus. Ability to work independently with minimal supervision. Capacity to work effectively as part of a multicultural team. Proactive attitude and a genuine desire to help others.
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PUBLIC AREA ATTENDANT @ MORSAN HR

~24,000 Mentioned Kenya, Nairobi 8 days ago morsanhr.co.ke 832 Views

Our client is seeking a dedicated and detail-oriented Public Area Attendant to oversee and maintain the cleanliness, hygiene, and aesthetic presentation of all public spaces within their Nairobi facility. This essential role ensures that lobbies, hallways, restrooms, and outdoor areas remain safe, welcoming, and professional for both guests and staff members. Responsibilities include sanitizing high-traffic surfaces, replenishing supplies, and operating specialized cleaning equipment such as vacuum cleaners and buffers. The salary for this position is KES 24,000.

In addition to technical cleaning tasks, the ideal candidate must demonstrate a high level of integrity and professionalism when interacting with guests. The role requires proactive identification of maintenance issues, such as faulty lighting or leaks, and meticulous record-keeping of daily logs and supply usage. Successful applicants will work closely with the housekeeping team to maintain high standards of sanitation and waste disposal in accordance with established SOPs, contributing to the overall reputation of the facility.

Key Requirements

Certificate or Diploma in Housekeeping, Hospitality Management, or a related field. Minimum of 3 years of professional experience in housekeeping or public area maintenance. Strong verbal communication skills and a customer-friendly attitude for guest interactions. High level of integrity, discipline, and reliability in handling daily tasks. Physically fit and capable of managing demanding physical work and long shifts. Exceptional attention to detail regarding cleanliness and presentation standards. Ability to work independently and manage time effectively in a fast-paced environment. Willingness to work flexible hours, including evenings, weekends, and holidays. Proficiency in operating cleaning equipment like vacuum cleaners, buffers, and scrubbers. Knowledge of handling cleaning chemicals safely in compliance with MSDS standards. Ability to maintain accurate daily cleaning logs and incident reports. Proactive approach to reporting maintenance issues and environmental hazards.
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WAITER - 2 POSITIONS @ TELEPOLIS VILLAGE HOTEL

0 Negotiable or Not Mentioned Kenya, Bomet 9 days ago gmail.com 857 Views

Telepolis Village Hotel is seeking energetic and dedicated individuals to join our team as Waiters. The ideal candidates will be responsible for ensuring that all guests receive an exceptional dining experience by providing prompt and friendly service. You will be expected to take orders, serve food and beverages, and maintain a clean and organized dining area to the highest standards of the hospitality industry.

In addition to serving guests, you will collaborate with the kitchen staff to ensure orders are accurate and delivered on time. Success in this role requires a strong commitment to customer satisfaction, the ability to work effectively in a fast-paced environment, and excellent communication skills. We offer a professional working environment and the opportunity to grow within our established hotel located in Kiptenden, Bomet.

Key Requirements

Diploma in Hotel Management / Catering or related field Relevant work experience in a restaurant or hotel setting Good communication and interpersonal skills Excellent customer service skills and a friendly demeanor Ability to handle cash and process payments accurately Knowledge of food safety and hygiene regulations Physical stamina to stand and walk for long periods during shifts Ability to multitask and work under pressure during peak hours Professional appearance and a positive, proactive attitude Flexibility to work in shifts, including weekends and public holidays
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CUSTOMER ACCOUNT MANAGER @ JIJI

0 Negotiable or Not Mentioned Kenya, Remote 9 days ago jiji.co.ke 1338 Views

Jiji is seeking a talented Customer Account Manager to join their dynamic team and drive sales through effective communication and relationship building. The primary responsibility of this role is to present and promote Jiji's products to a diverse range of existing and potential customers, ensuring that sales targets are consistently met. The successful candidate will focus on building long-term partnerships, providing top-tier support, and resolving any customer concerns with efficiency and professionalism. This position offers a unique opportunity for career growth within a vibrant and fast-paced environment. Candidates will benefit from a competitive monthly retainer along with lucrative bonuses. With flexible work options including remote opportunities, Jiji fosters a fun and inclusive culture that values results and professional development. If you are a results-driven individual with strong communication skills in Swahili and Luganda, this is the perfect role for you.

Key Requirements

At least 1 year of experience in Telesales or professional sales. Demonstrated ability in persuasion and effective communication. Strong confidence in handling customer objections and closing sales deals. A highly motivated and results-driven mindset to meet targets. Professional fluency in both Swahili and Luganda languages. Ability to present, promote, and sell products to diverse client bases. Proven experience in building and maintaining long-term client relationships. Capability to resolve customer concerns and issues promptly and efficiently. Strong organizational and time management skills for managing multiple accounts. Ability to adapt to a fun work culture and work effectively in remote settings.
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AREA SALES REPRESENTATIVE (34 POSITIONS) @ MAN POWER NETWORKS

0 Negotiable or Not Mentioned Kenya 9 days ago manpowernetworks.co.ke 1076 Views

Our client in the FMCG industry is expanding their sales team and looking to recruit Area Sales Representatives across multiple regions including the Lake Region, Central Region, Coast Region, Rift Region, and Nairobi. If you are passionate about sales, customer relationships, and driving business growth, this opportunity is for you. Candidates will be responsible for territory management and product distribution goals.

Successful applicants must possess a diploma or degree in a business-related field and have a valid driving license to navigate various sales territories effectively. The role involves managing client relations and identifying new business opportunities within the specified Kenyan regions to enhance the company's market presence.

Key Requirements

Diploma or Degree in Sales, Marketing, Business, or related field Experience in FMCG sales or distribution is an added advantage Must have a valid driving license Strong interpersonal and relationship-building skills Ability to drive business growth through proactive sales Excellent communication and negotiation skills Knowledge of regional market dynamics in Kenya Proficiency in sales reporting and tracking performance Ability to work independently in a field-based environment Proven track record of meeting or exceeding sales targets
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