0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
3 days ago
opulenthotelgroup.com
617 Views
Delta Hotels Dar es Salaam is looking for a service-oriented Reservation Agent to join our front office team. In this role, you will be responsible for handling guest inquiries, managing room bookings, and ensuring a smooth reservation process. Your goal is to provide professional and helpful service that encourages guest loyalty and maximizes hotel occupancy.
You will work closely with the sales and front desk teams to provide accurate information regarding rates, promotions, and availability. This is a great opportunity for someone looking to build a career in the hospitality industry with a prestigious hotel group.
Key Requirements
High school diploma or a degree in Hospitality Management.
Previous experience in hotel reservations or a similar customer service role.
Proficiency in hotel management software (e.g., Opera or Protel).
Excellent verbal and written communication skills in English.
Strong attention to detail and accuracy in data entry.
Ability to handle high volumes of calls and emails professionally.
Knowledge of local attractions and hotel amenities.
Patience and problem-solving skills when dealing with guest issues.
Strong organizational and time management skills.
Positive attitude and a commitment to providing excellent service.
0 Negotiable or Not Mentioned
Tanzania, Fanjove Island
14 days ago
expertconsultancy.co.tz
917 Views
Our client operates an exclusive luxury resort on Fanjove Island, Tanzania. The lodge is renowned for its breathtaking setting and world-class hospitality, offering guests a refined selection of premium services including curated beverages and handcrafted cocktails. From sunset drinks overlooking the Indian Ocean to personalized bar service, every detail is designed to create memorable and immersive guest experiences. As a Professional Butler, you will be at the heart of this immersive experience, ensuring every guest detail is handled with precision and care in this unique island setting.
The role involves providing personalized guest services, maintaining high standards of presentation, and coordinating dining, activities, and special requests to ensure a seamless stay. Candidates should be comfortable working in a remote environment and be passionate about delivering exceptional service excellence. The client provides a dynamic environment for hospitality professionals who are passionate about beverages and mixology. Competitive salary packages along with on-site accommodation and meals are provided to the successful candidate.
Key Requirements
Minimum 3–5 years of experience in a similar role within luxury hospitality
Strong interpersonal and communication skills
High level of professionalism, grooming, and attention to detail
Ability to anticipate guest needs and deliver personalized service
Experience in remote or island lodges is an added advantage
Fluent in English (additional languages are a plus)
Ability to work in a remote environment and flexible schedules
Candidates with a background in premium beverage service are preferred
Proven ability to maintain high standards of cleanliness and service delivery
Ability to coordinate complex guest itineraries and special requests
0 Negotiable or Not Mentioned
Tanzania, Fanjove Island
14 days ago
expertconsultancy.co.tz
830 Views
Our client operates a prestigious luxury resort on the exclusive Fanjove Island, a hidden gem within the southern coast of Tanzania. Surrounded by crystal-clear turquoise waters and thriving marine life, the island is renowned for delivering world-class, personalized hospitality experiences in a serene and environmentally conscious setting. The role involves navigating the waters safely for guest transfers and operational needs, ensuring the highest standards of passenger safety and comfort at all times.
The successful candidate will be responsible for conducting routine maintenance checks, reporting technical issues, and adhering to all maritime laws and company policies. This position requires working in a remote island environment where logistics and transport operations are critical. Candidates will benefit from a supportive work environment, on-site accommodation, and meals, all while working in a unique and scenic island environment. Salary is described as competitive, though specific figures are not disclosed.
Key Requirements
Minimum 5 years of proven experience operating speedboats
Valid boating license/certification
Strong knowledge of marine safety procedures and navigation
Experience working in hospitality or tourism environments is an added advantage
Good communication skills and a professional attitude
Ability to work in a remote island setting
Proficiency in routine boat engine maintenance and technical troubleshooting
Physical stamina and fitness required for maritime tasks
Knowledge of local maritime laws and safety regulations
Ability to handle emergency situations and passenger safety protocols effectively
0 Negotiable or Not Mentioned
Tanzania, Moshi Mjini
10 days ago
lesadentalsurgery.or.tz
991 Views
Lesa Dental Surgery is seeking a dedicated and professional Registered Nurse (RN) to join our clinical team in Moshi Mjini. The successful candidate will be responsible for providing high-quality nursing care, assisting during dental procedures, and ensuring patient comfort throughout their visit. This role requires a professional who is detail-oriented and capable of maintaining the high standards of hygiene and patient safety required in a specialized dental surgery environment.
In addition to general nursing duties, the Registered Nurse will manage clinical records, monitor patient recovery post-procedure, and collaborate closely with the dental team. We are looking for an individual who is passionate about healthcare and possesses strong interpersonal skills to interact effectively with patients and staff. If you are a registered professional with the required certifications and a commitment to excellence, we encourage you to submit your application for this position at our Moshi location.
Key Requirements
Must hold a Diploma or Bachelors Degree in Nursing from a recognized institution.
Must have relevant certificates in Nursing with dental assistance as an added advantage.
Completed full clinical training and a mandatory internship program.
Must be currently and actively registered with the Tanzania Nursing and Midwifery Council (TNMC).
Possession of updated and valid Continuing Professional Development (CPD) points.
Minimum of at least 2 years of professional nursing experience in a clinical setting.
Strong knowledge of dental instruments and surgical assistance protocols.
Ability to maintain strict sterilization and infection control standards.
Excellent communication skills for patient education and coordination.
Proficiency in basic computer applications for medical record keeping.
0 Negotiable or Not Mentioned
Tanzania, Arusha
1 day ago
lionkingadventures.com
179 Views
Lion King Adventures and Nyota Luxury Camps and Lodges is seeking a dynamic and results-driven Marketing Manager to lead the brand's growth and visibility on a global scale. The ideal candidate will be a creative strategist capable of elevating the company's presence within the competitive tourism market, ensuring that world-class travel experiences are effectively communicated to potential clients and partners worldwide. This role requires a professional who can blend traditional marketing techniques with modern digital strategies to reach a diverse international audience.
The role involves overseeing a wide range of marketing activities, including digital presence management, content creation, and market analysis. You will be responsible for building strategic relationships with international travel agents and influencers while monitoring industry trends to identify new business opportunities. This position requires a passion for the East African landscape and a commitment to maintaining the high standards of excellence associated with Lion King Adventures. Candidates should be prepared to work in a fast-paced environment where storytelling and brand positioning are key to success.
Key Requirements
A Bachelor’s degree in Marketing, Business Administration, or a related field.
Proven experience in a marketing leadership role, preferably within the tourism industry.
Strong proficiency in digital marketing tools, analytics, and data-driven strategy.
Excellent communication, negotiation, and storytelling skills for brand building.
A passion for travel and a deep understanding of the East African tourism landscape.
Experience in managing content management systems and website SEO strategies.
Ability to develop and execute comprehensive marketing campaigns to enhance brand awareness.
Proven track record in producing high-quality promotional materials and digital advertisements.
Ability to build and maintain strategic relationships with international travel agents and influencers.
Expertise in monitoring industry trends and competitor activity to identify opportunities.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
5 days ago
corecruitment.com
771 Views
The Luxury Beach Resort in Zanzibar, Tanzania is currently seeking a highly skilled and experienced HR Manager to join their team. This role requires an individual with extensive local experience and a deep understanding of Tanzanian labor laws and practices. The successful candidate will be responsible for overseeing all human resources operations, including talent acquisition, staff development, and maintaining positive employee relations within the luxury hospitality environment.
The HR Manager will play a critical role in ensuring that the resort adheres to all employment regulations while fostering a productive and engaging work culture. You will work closely with department heads to identify staffing needs and implement training programs that enhance service quality. This position offers a unique opportunity to work in a stunning coastal location, managing a diverse workforce and contributing to the success of a premier resort destination.
Key Requirements
Proven HR management experience in hospitality or a similar industry
In-depth understanding of local employment regulations in Tanzania
Strong leadership, communication, and organizational skills
Ability to manage recruitment, training, and employee relations effectively
Familiarity with Zanzibari labor laws and specific regional practices
Experience in handling payroll administration and employee benefits
Strong interpersonal skills for conflict resolution and mediation
Ability to develop and implement long-term HR strategies
Proficiency in HR information systems and modern office software
Excellent command of English; proficiency in Swahili is highly desirable
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
1 day ago
matezatours.co.tz
198 Views
Mateza Tours & Travel is seeking a dedicated and strategic Marketing Manager to join their team in Zanzibar. This role is pivotal for driving the company's brand presence and overseeing all marketing initiatives within the travel and tourism sector. The manager will be responsible for crafting comprehensive marketing plans that utilize digital, social, and traditional media to capture market share and enhance customer engagement.
In addition to strategy development, the Marketing Manager will provide leadership to the marketing department, fostering a culture of excellence and mentorship. Key responsibilities include managing CRM systems like HubSpot, optimizing SEO/SEM efforts, and coordinating with other departments to ensure marketing goals align with the broader company vision. Candidates should be ready to work in a fast-paced environment and possess a strong passion for African safaris and hospitality.
Key Requirements
Bachelor’s degree in Marketing or a related field (Master’s is a plus).
5+ years’ experience in marketing roles.
2+ years’ experience specifically in a managerial capacity.
At least 3 years of hands-on experience with HubSpot and marketing automation.
Proven expertise in SEO, SEM, and digital analytics.
Experience working with Property Management Systems (PMS) and channel managers.
Solid understanding of OTA (Online Travel Agency) environments.
Exceptional leadership, communication, and project management skills.
Demonstrated ability to analyze market trends and competitor activities.
Previous experience in the travel, tourism, or hospitality industry is highly preferred.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
3 days ago
micasa.co.tz
495 Views
Mi Casa Lounge is hiring Cleaners to maintain the highest standards of cleanliness throughout the premises. Responsibilities include cleaning the lounge area, restrooms, and kitchen facilities to ensure a safe and hygienic environment for all patrons and staff members. Candidates must be reliable, hardworking, and willing to work flexible hours, including weekends and late-night shifts. This position is vital to the guest experience, as maintaining a pristine environment is a core value of our establishment.
Key Requirements
Strong attention to detail
Physical stamina for manual tasks
Proven reliability and punctuality
Knowledge of cleaning chemicals and safety
Ability to work late-night shifts
Teamwork and cooperation
Efficiency in task completion
Respect for hygiene and safety standards
Professional discretion
Ability to follow instructions accurately
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
3 days ago
micasa.co.tz
529 Views
The FB Manager will be responsible for overseeing all social media activities for Mi Casa Lounge, with a specific focus on managing the Facebook page. This role involves creating engaging content, responding to customer inquiries, and developing strategies to increase the lounge's online presence and brand awareness. Candidates should have a passion for the hospitality industry and be able to translate the lounge experience into compelling digital narratives. You will monitor metrics to track growth and engagement while ensuring that all online communication aligns with the brand's identity and professional standards.
Key Requirements
Knowledge of social media platforms
Content creation skills
Experience with Facebook Business Suite
Basic graphic design skills
Community management experience
Ability to analyze social media metrics
Digital marketing strategy development
High level of creativity
Strong verbal and written communication
Time management and multitasking
Proactive approach to engagement
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
3 days ago
micasa.co.tz
545 Views
Mi Casa Lounge is seeking a meticulous Stock & Cost Controller to manage inventory and oversee cost management processes. The successful candidate will be responsible for tracking stock levels, performing regular audits, and analyzing costs to ensure maximum profitability and minimal waste across all departments. You will work closely with the management team to identify discrepancies and implement efficient procurement strategies. This role requires a strong financial background and the ability to maintain accurate records in a fast-paced lounge environment.
Key Requirements
Accounting or Finance background
Experience in inventory management
Proficiency in Microsoft Excel
Analytical skills for cost assessment
Knowledge of beverage and food costing
Internal auditing skills
Extreme attention to detail
High level of integrity
Procurement and supplier coordination experience
Financial reporting capabilities
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
3 days ago
micasa.co.tz
495 Views
As a Supervisor at Mi Casa Lounge, you will be tasked with overseeing daily operations and ensuring that both staff and guests experience a high standard of service. You will lead the team, manage shift rotations, and address any operational issues that arise during service hours to ensure a smooth workflow. The ideal candidate will have strong interpersonal skills and the ability to motivate staff while maintaining strict adherence to company policies. Your role is crucial in maintaining the atmosphere of the lounge and ensuring that guest satisfaction remains a top priority.
Key Requirements
Prior leadership or management experience
Excellent verbal communication
Customer service excellence
Conflict resolution skills
Experience in shift scheduling
Team management and motivation
Operational oversight skills
Strong problem-solving abilities
Ability to multitask under pressure
Professionalism and grooming standards
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
8 days ago
minitreks.com
980 Views
Minitreks | Travel & Tours is seeking a dynamic and results-oriented Sales Representative to join our growing team. This role is perfect for individuals who possess a deep passion for the travel industry and have a knack for engaging with customers through various digital platforms. The primary focus of this position is to promote our diverse range of tour packages and travel services while maintaining a strong online presence for the brand.
As a Sales Representative, you will be responsible for managing our social media channels, including Instagram and TikTok, by creating compelling reels, posts, and captions. You will also handle direct customer inquiries, conduct consistent follow-ups through calls and messages, and identify new business opportunities to expand our reach. The ideal candidate will be self-motivated, target-driven, and capable of building long-lasting relationships with our clients to ensure exceptional customer satisfaction.
Key Requirements
Minimum 3 years experience in sales
Experience in social media management & content creation
Strong communication & negotiation skills
Ability to handle customers professionally
Confidence in making calls and follow-ups
Ability to create engaging content (posts, reels, captions)
Experience in the travel industry is an added advantage
Self-motivated and target-driven
Proficiency in utilizing digital marketing tools
Ability to work independently and meet monthly sales targets
Strong organizational and time-management skills
0 Negotiable or Not Mentioned
Tanzania, Morogoro
5 hours ago
gmail.com
34 Views
Pal Vista Hotel is looking for a qualified Account Supervisor to manage our financial operations. The successful applicant will oversee the accounting department, ensuring accurate record-keeping, timely financial reporting, and compliance with all local tax regulations and accounting standards.
Responsibilities include monitoring cash flow, managing payroll, and conducting regular audits of hotel inventory and expenditures. This role requires a detail-oriented professional who can provide insightful financial analysis to support the management's decision-making process.
Key Requirements
Bachelor’s degree in Accounting or Finance.
CPA or equivalent professional certification.
Experience in hospitality accounting or hotel finance.
Proficiency in accounting software like Tally or QuickBooks.
Advanced Microsoft Excel skills.
Knowledge of Tanzanian tax laws and VAT regulations.
Ability to prepare and analyze financial statements.
Experience in payroll processing and administration.
High level of integrity and ethical standards.
Excellent organizational and time-management skills.
0 Negotiable or Not Mentioned
Tanzania, Morogoro
5 hours ago
gmail.com
34 Views
Pal Vista Hotel is seeking a dedicated Accountant / Cashier (2) to join our financial team in Morogoro. The ideal candidate will be responsible for managing financial transactions, maintaining accurate ledger entries, and ensuring that all cash handling procedures are followed strictly according to company policy. You will play a vital role in the daily operations of the hotel, balancing accounts and providing excellent service to our guests.
In this role, you will also be expected to prepare periodic financial statements, handle bank reconciliations, and assist in the preparation of tax returns. Candidates should possess a strong background in accounting principles and have the ability to work effectively in a high-pressure hospitality environment. If you are detail-oriented and possess high integrity, we encourage you to apply for this exciting opportunity at our establishment.
Key Requirements
Knowledge of accounting principles and practices.
Experience with cash handling and POS systems.
Proficiency in MS Office, especially Excel.
Strong mathematical and analytical skills.
Excellent customer service and communication skills.
Ability to maintain accurate financial records.
Attention to detail and high level of integrity.
Degree or Diploma in Accounting, Finance, or related field.
Ability to work in a fast-paced hotel environment.
Familiarity with tax regulations and reporting.
0 Negotiable or Not Mentioned
Tanzania, Morogoro
5 hours ago
gmail.com
34 Views
We are seeking four motivated Cooks and Commis to join our vibrant kitchen team at Pal Vista Hotel. In this role, you will be responsible for preparing ingredients, assisting senior chefs with food production, and maintaining the cleanliness of your workstation. This is an excellent opportunity for aspiring chefs to gain experience in a professional hotel environment.
You will contribute to the timely delivery of meals and ensure that all food is prepared according to the established recipes and standards of the hotel. Successful candidates will be mentored by senior culinary staff to develop their skills across different sections of the kitchen, from appetizers to main courses.
Key Requirements
Basic culinary training or certificate
Previous experience in a commercial kitchen environment
Working knowledge of food preparation techniques
Ability to follow recipes and instructions precisely
Strong teamwork and communication skills
Understanding of kitchen hygiene and sanitation
Physical stamina for long shifts and standing
Ability to work effectively under pressure
Proactive attitude and willingness to learn
Basic communication skills in English and Swahili
0 Negotiable or Not Mentioned
Tanzania, Morogoro
5 hours ago
gmail.com
34 Views
Pal Vista Hotel is seeking a dedicated Driver to join our hospitality team in Morogoro. The successful candidate will be responsible for transporting guests safely to and from various destinations, ensuring a comfortable and professional travel experience. You will also assist with luggage and provide information about local attractions and hotel services to our valued guests.
In addition to driving duties, you will be expected to maintain the cleanliness and basic upkeep of the hotel vehicle. This role requires a high degree of reliability and a customer-first attitude to represent Pal Vista Hotel effectively on the road. You must be prepared to work flexible hours including weekends and holidays based on guest arrivals and departures.
Key Requirements
Valid driver's license with appropriate class
Clean driving record with no major accidents
Previous experience in hotel transport preferred
Excellent punctuality and reliability
In-depth knowledge of Morogoro routes and landmarks
Basic knowledge of vehicle maintenance and checks
Strong customer service and interpersonal skills
Ability to work flexible hours and shifts
Good communication skills in Swahili and English
Professional appearance and grooming standards
0 Negotiable or Not Mentioned
Tanzania, Morogoro
5 hours ago
gmail.com
34 Views
Pal Vista Hotel is looking for two Kitchen Stewards to maintain the cleanliness and organization of our kitchen facilities. Your primary responsibilities will include washing dishes, cleaning kitchen equipment, and ensuring that all garbage is disposed of properly according to health codes.
You will support the culinary team by ensuring that clean utensils and equipment are always available, playing a crucial role in the overall efficiency and safety of the kitchen operations. This role is fundamental to maintaining the high standards of hygiene and professionalism that our hotel prides itself on. You must be hardworking and dedicated to keeping the back-of-house area spotless.
Key Requirements
Strict adherence to hygiene and sanitation protocols
Physical fitness for heavy lifting and manual cleaning
High level of reliability and consistency
Basic understanding of cleaning chemical handling
Strong teamwork and ability to assist others
Exceptional attention to cleanliness and detail
Ability to work quickly in a fast-paced environment
Excellent punctuality for shift-based work
Willingness to work weekends and evening shifts
Previous experience in a cleaning or stewarding role preferred
0 Negotiable or Not Mentioned
Tanzania, Morogoro
5 hours ago
gmail.com
48 Views
We are looking for energetic Sales & Marketing Officers to join the Pal Vista Hotel team. The primary goal of these positions is to increase brand awareness and drive bookings by developing and executing creative marketing campaigns and building strong relationships with corporate clients and travel agencies.
You will be responsible for identifying new market opportunities, managing our social media presence, and representing the hotel at various events. The ideal candidates will be proactive, result-oriented, and possess a deep understanding of the hospitality market trends in Tanzania.
Key Requirements
Diploma or Degree in Marketing or related field.
Proven track record in sales within the hospitality sector.
Strong negotiation and closing skills.
Proficiency in social media marketing and digital tools.
Ability to develop and maintain corporate relationships.
Excellent verbal and written communication skills.
Knowledge of market trends in the Morogoro region.
Ability to work independently and meet sales targets.
Professional grooming and presentation.
Flexibility to travel for client meetings and events.
0 Negotiable or Not Mentioned
Tanzania, Morogoro
5 hours ago
gmail.com
34 Views
We are looking for energetic and professional Waiters and Waitresses to join our service team at PAL VISTA HOTEL. Your primary role will be to provide high-quality table service, taking orders accurately, and ensuring that guests have a pleasant dining experience from the moment they arrive until they depart. You will be expected to maintain a thorough knowledge of our menu and offer recommendations to guests.
As a member of our service staff, you will also be responsible for maintaining the cleanliness of the dining area and setting up tables according to hotel standards. Teamwork is essential in this role, as you will collaborate with the kitchen and bar staff to ensure orders are served promptly. This position offers a dynamic work environment in the heart of Morogoro for individuals dedicated to the art of hospitality.
Key Requirements
Previous experience as a waiter or waitress in a reputable establishment.
Ability to provide high-quality and friendly customer service.
Excellent verbal communication skills.
Ability to work efficiently in a fast-paced environment.
Strong organizational and time management skills.
Physical stamina to stand and walk for long shifts.
Professional appearance and a positive demeanor.
Basic knowledge of food and beverage menu items and pairings.
Ability to work effectively as part of a cohesive team.
Flexibility to work various shifts including weekends and holidays.
Strong attention to detail when taking and delivering orders.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
19 days ago
ramadaresortdar.com
2209 Views
Ramada Resort is seeking a dedicated and passionate Front Office Manager to join our dynamic hospitality team in Dar es Salaam. In this role, you will be the driving force behind the guest experience, leading from the front line to ensure every visitor receives world-class service. Your primary responsibility will be to oversee all daily reception operations, drive service excellence, and maintain the high standards that our resort is known for. This position requires a leader who is hands-on and detail-driven, capable of thriving in a fast-paced and ever-changing hotel environment.
Beyond operations, the Front Office Manager will be responsible for team leadership and training, fostering a high-performing environment where staff can grow and excel. You will also manage revenue control and ensure that guest satisfaction remains the top priority. Please note that this position is strictly open to Tanzanian nationals only. If you are a hospitality professional with a proven track record of leadership and a commitment to excellence, we invite you to apply and help us shape the future of our resort.
Key Requirements
Proven experience as a Front Office Manager or in a similar hospitality leadership role.
Must be a Tanzanian national as per the job's citizenship requirement.
Deep understanding of front office operations and hotel management systems.
Strong leadership skills with the ability to train and motivate a diverse team.
Exceptional commitment to guest satisfaction and service standards.
Proficiency in revenue control and managing front office financial reports.
Excellent communication and interpersonal skills in both English and Swahili.
Ability to work in a fast-paced hotel environment and handle high-pressure situations.
Strong organizational and multitasking abilities with high attention to detail.
A degree or diploma in Hospitality Management, Tourism, or a related field.
Flexibility to work varied shifts, including weekends and public holidays.
Proven track record in conflict resolution and guest complaint management.
0 Negotiable or Not Mentioned
Tanzania
23 days ago
rfc.co.tz
2845 Views
RFC is currently seeking a dedicated and organized Store Supervisor to join our team at Panarittis Pizza. The successful candidate will be responsible for overseeing daily operations, managing inventory, and ensuring that the store maintains high standards of service and financial accuracy. With two positions available, this is an excellent opportunity for individuals with an accounting background to apply their skills in a dynamic hospitality setting.
The role involves supervising staff, handling accounting tasks related to store operations, and ensuring customer satisfaction. You will be expected to monitor stock levels, coordinate with suppliers, and maintain detailed records of transactions. While a diploma in accounting is required, previous experience in the hospitality industry will be considered a significant advantage. If you are a proactive professional looking to grow within a reputable company, we encourage you to apply.
Key Requirements
Must have Diploma in accounting
Experience in hospitality is an added advantage
Proficiency in inventory management software and MS Excel
Strong organizational and multitasking skills
Ability to lead and supervise a team effectively
Excellent communication and interpersonal skills
Attention to detail in financial record-keeping and reporting
Ability to work in a fast-paced hospitality environment
Knowledge of health and safety regulations in food service
Proven problem-solving abilities and decision-making skills
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
10 days ago
safirablu.com
2010 Views
SafiraBlu Luxury Resort & Villas is seeking a professional and detail-oriented Cluster Reservation Agent to join their dynamic hospitality team. This is an on-premises role based at the resort's properties in Nungwi, Zanzibar, where the successful candidate will handle room reservations through various channels, including telephone, email, and online booking platforms. The role requires the accurate input and updating of bookings within the management system while providing potential guests with comprehensive information regarding room categories, rates, packages, and overall hotel services.
In addition to reservation management, the Cluster Reservation Agent is responsible for ensuring that all specific guest requests and preferences are meticulously recorded and communicated to the relevant departments to ensure a seamless guest experience. As this is a live-on-site position, the resort provides on-premise accommodation and meals for the employee. The ideal candidate will maintain the highest standards of customer service and professionalism, contributing to the positive atmosphere of the resort and ensuring exceptional guest satisfaction from the initial point of contact.
Key Requirements
Proven experience as a Reservation Agent or in a similar role within the hospitality industry.
Strong knowledge of Opera Cloud and Ezee Absolute systems is an added advantage.
Excellent verbal and written communication skills in English.
Clear and professional telephone etiquette for handling guest inquiries.
Strong attention to detail and exceptional organizational skills.
Ability to multitask and work effectively under pressure in a fast-paced environment.
Fluency in English; knowledge of additional languages is a significant benefit.
Customer-focused and service-driven attitude toward guest interactions.
Strong problem-solving skills to address reservation discrepancies or guest needs.
Must be a team player with a positive and professional personality.
Absolute willingness to live on-premises at the Safira Blu location.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
22 days ago
gmail.com
1959 Views
We are seeking a passionate and skilled Female Barista to join our team at our Mbezi Beach location in Dar es Salaam. As a barista, you will be responsible for crafting high-quality coffee and beverages while providing exceptional service with a smile. Your role is vital in creating a welcoming atmosphere for our customers and maintaining the high standards of our beverage offerings.
Beyond drink preparation, you will be responsible for maintaining the cleanliness of the workspace, managing beverage supplies, and ensuring all equipment is properly maintained. The ideal candidate will have a deep passion for coffee and the ability to thrive in a fast-paced environment. If you are a social person who enjoys interacting with customers and has a high school education with relevant experience, we encourage you to apply.
Key Requirements
High School Education
Minimum 3 years of experience as a barista
Excellent communication and interpersonal skills
Ability to work in a fast-paced environment
Passion for coffee and customer satisfaction
Knowledge of different coffee beans and brewing techniques
Proficiency in latte art and beverage presentation
Experience in using and cleaning espresso machines
Ability to handle cash and POS transactions accurately
Dedication to maintaining high standards of hygiene and food safety
0 Negotiable or Not Mentioned
Tanzania
28 days ago
serenitycampandlodges.com
2173 Views
Serenity Camp and Lodges is currently seeking a passionate and experienced professional to join our dynamic team as a Reservationist and Sales & Marketing Personnel. This role is pivotal in ensuring our guests receive world-class service from the moment they inquire about their stay. The successful candidate will be responsible for managing accommodation bookings, responding to various inquiries via email and online platforms, and crafting bespoke safari itineraries that align with client preferences and budgets.
Beyond administrative tasks, this position requires a sales-driven mindset to convert leads into confirmed bookings and achieve specific sales targets. You will coordinate closely with guides, transport providers, and lodge staff to ensure seamless operations. Additionally, you will support our brand's growth by contributing to marketing activities and social media content creation. If you are a motivated individual with a background in the Tanzanian tourism sector and possess excellent communication skills, we invite you to apply.
Key Requirements
Experience in hotel/lodge reservations systems (e.g., Respad and others)
Diploma or degree in Tourism, Hospitality, Marketing, or related field
Experience in safari itinerary planning is highly preferred
Ability to multitask and work under pressure
Strong communication and sales skills
Good knowledge of Tanzania tourism destinations
Computer skills (Email, Excel, reservation systems)
Proficiency in written and spoken English for international client communication
Proven ability to convert inquiries into sales and meet targets
Ability to work collaboratively with guides and transport providers
0 Negotiable or Not Mentioned
Tanzania, Arusha
16 days ago
starrich.co.tz
1220 Views
As a Safari Specialist & Travel Designer at Star Rich, you will be responsible for managing the entire client journey from initial consultation through to final booking. Your role involves designing highly customized safari itineraries, providing expert travel advice, and ensuring every detail of the trip meets the client's expectations. You will handle complex cost calculations, coordinate various accommodation and transport options, and provide a seamless planning experience for travelers. This position requires a blend of creative travel design and meticulous logistical planning.
Beyond client-facing responsibilities, you will contribute to the operational and digital growth of the company. This includes performing bank reconciliations, maintaining accurate CRM records, and assisting in the development of new travel products. Proficiency in tools such as Excel, Google Sheets, Wordpress, and SEO is essential to maintain our competitive edge in the tourism industry. The role is based in Arusha with remote and hybrid options available, offering a dynamic work environment for passionate travel professionals.
Key Requirements
Bachelor's degree in Tourism, Hospitality, or a related field of study.
Mandatory fluency in both Dutch and English for effective communication.
Proven professional experience in safari tourism, travel planning, or customer service.
In-depth knowledge of Tanzania's travel destinations and safari logistics.
Advanced proficiency in Microsoft Excel and Google Sheets for data and cost management.
Knowledge of Wordpress and SEO principles to support product development and visibility.
Ability to guide clients professionally from initial consultation through to final booking.
Competence in handling complex cost calculations and financial reconciliations.
Experience in coordinating multi-provider accommodation and transport logistics.
Skill in maintaining detailed and accurate CRM records for client management.
0 Negotiable or Not Mentioned
Tanzania, Arusha
11 days ago
starrich.co.tz
1173 Views
Starrich Consulting International is currently seeking a highly motivated and experienced Safari Specialist and Travel Designer on behalf of their client. In this role, you will be responsible for crafting unique and memorable safari experiences, managing travel itineraries, and providing exceptional service to international travelers. The position requires a deep understanding of the tourism industry, particularly within the context of safari planning and logistics, ensuring every detail of the client's journey is meticulously handled.
The role offers significant flexibility, with options for remote, hybrid, or on-site work in the vibrant city of Arusha, Tanzania. This is a fantastic opportunity for individuals who are passionate about travel and possess strong communication skills in multiple languages. Candidates will join a dynamic team dedicated to providing world-class travel solutions while enjoying a professional environment that encourages growth and excellence in the hospitality sector.
Key Requirements
Proficiency in English for professional communication.
Ability to speak and write in Dutch is highly encouraged.
Ability to speak and write in German is highly encouraged.
Proven experience in safari tourism and travel industry operations.
Extensive background in travel planning and itinerary management.
Strong attention to detail to ensure accuracy in travel bookings.
Exceptional customer focus and service-oriented mindset.
Deep knowledge of East African safari destinations and wildlife.
Excellent interpersonal and negotiation skills for vendor management.
Ability to work independently in a remote or hybrid environment.
0 Negotiable or Not Mentioned
Tanzania, Arusha
21 days ago
starrich.co.tz
1475 Views
Starrich is seeking a dedicated Safari Specialist & Travel Designer to join our team in Arusha. This role involves managing a wide range of client inquiries and designing bespoke safari itineraries that cater to unique traveler preferences. As a key member of the team, you will provide expert travel advice, guiding clients through the entire process from the initial consultation to the final booking. The position offers remote and hybrid options, providing flexibility while focusing on delivering high-quality travel experiences across various regions in Tanzania.
In addition to client-facing tasks, the role requires strong administrative and technical skills. You will be responsible for cost calculations, coordinating accommodation and transport, and maintaining accurate CRM records. The position also involves conducting bank reconciliations and contributing to the development of new travel products. Proficiency in digital tools like Excel, Wordpress, and SEO is essential to help grow our online presence and streamline operations. Foreigners with Dutch, English, and/or German language backgrounds are highly encouraged to apply for this dynamic role.
Key Requirements
Bachelor's degree in Tourism, Hospitality, or a related field.
Mandatory fluency in Dutch to communicate with specific client demographics.
Mandatory fluency in English for professional communication.
Proven experience in safari tourism, travel planning, or customer service.
Strong knowledge of Tanzania's destinations and safari logistics.
Proficiency in Excel and Google Sheets for data management.
Experience with Wordpress and SEO for travel product development.
Ability to conduct bank reconciliations and manage financial records.
Skill in designing customized and detailed safari itineraries.
Excellent interpersonal skills for guiding clients from consultation to booking.
Strong organizational skills to coordinate transport and accommodation.
Ability to work effectively in a hybrid or remote setting.
0 Negotiable or Not Mentioned
Tanzania, Nungwi
19 days ago
bettercareer.co.tz
1458 Views
Talanta is currently seeking a dynamic and motivated Salesperson to join a luxurious villa team located in the beautiful Nungwi region of Zanzibar. This role is ideal for individuals who excel in a high-end hospitality environment and possess a natural talent for sales and guest engagement. As a key member of the team, you will be responsible for promoting the villa's unique offerings, managing inquiries, and ensuring that every potential guest receives a premium service experience that aligns with the villa's high standards. The position requires a candidate who can represent the brand with elegance and professionalism while maintaining a focus on conversion and revenue generation.
The successful candidate will work closely with the management team to drive bookings and enhance the villa's reputation in the competitive Zanzibar luxury tourism market. You will be expected to demonstrate a deep understanding of luxury travel trends, provide tailored recommendations to guests, and utilize excellent interpersonal skills to build lasting relationships with clients. This position offers a unique opportunity to work in one of the world's most stunning tropical locations while contributing significantly to the success and growth of a top-tier hospitality establishment in Nungwi.
Key Requirements
Proven experience as a Salesperson or in a similar sales role within the hospitality industry.
Excellent communication and interpersonal skills to interact with high-end clients.
Demonstrated ability to work effectively in a luxury villa or high-end hotel environment.
Strong negotiation and closing skills to secure bookings and sales.
Proficiency in English is mandatory; knowledge of other international languages is a significant plus.
A customer-oriented approach with a genuine passion for excellence in service.
Ability to handle inquiries, manage portfolios, and process bookings efficiently.
High school diploma or equivalent; a degree in marketing, business, or hospitality is preferred.
Strong familiarity with the Zanzibar tourism landscape and hospitality market trends.
Flexibility to work various shifts, including weekends and holidays, as required by the guest schedule.
Self-motivated with the ability to work independently in a remote or resort setting.
Professional appearance and demeanor suitable for a luxurious villa environment.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
19 days ago
bettercareer.co.tz
2062 Views
Talantah is seeking a dedicated and professional Front Office Receptionist to join a team at a luxurious villa located in the beautiful area of Nungwi, Zanzibar. The successful candidate will be the first point of contact for guests, providing a warm welcome and ensuring a high standard of service throughout their stay. Responsibilities include managing guest check-ins and check-outs, handling inquiries via phone and email, and coordinating with other departments to maintain a seamless guest experience. This role requires a candidate with exceptional interpersonal skills and a passion for the hospitality industry.
Whether you are Male or Female, if you possess a professional demeanor and have experience in a similar front-facing role, we encourage you to apply. The position is based in Nungwi, Zanzibar, offering a unique opportunity to work in a high-end environment within one of Tanzania's most sought-after tourist destinations. The chosen candidate will handle administrative tasks such as processing payments and maintaining guest records with high accuracy. You will work closely with the management team to ensure the villa maintains its reputation for excellence and luxury service in the Nungwi region.
Key Requirements
Proven experience as a Front Office Receptionist or in a similar hospitality role.
Proficiency in English and Swahili; knowledge of additional languages is a plus.
Familiarity with office equipment such as printers and fax machines.
Exceptional communication and people skills for guest interaction.
Strong organizational and multitasking abilities in a high-pressure environment.
Professional appearance and attitude consistent with a luxury villa setting.
Ability to handle guest complaints and resolve issues proactively.
Proficiency in Microsoft Office Suite, specifically Excel and Word.
Basic knowledge of bookkeeping and processing payments.
Availability to work flexible shifts, including weekends and holidays.
High school diploma or equivalent; certification in hospitality management is preferred.
0 Negotiable or Not Mentioned
Tanzania, Arusha
26 days ago
safaris-intanzania.com
2149 Views
We are seeking a passionate and results-driven Tour Consultant to join our safari team in Arusha. In this client-facing sales role, you will consult with prospective travelers, design personalized Tanzania safari experiences—including trips to the Serengeti, Ngorongoro, Tarangire, and Zanzibar—and convert inquiries into confirmed bookings. You will combine expert destination knowledge with strong sales skills to create unforgettable adventures while meeting sales targets.
The role requires prompt communication with clients across various platforms such as email, phone, and WhatsApp to understand their specific travel styles and budgets. You will be responsible for the end-to-end booking process, from creating detailed quotes and proposals to coordinating with lodges, camps, and guides. This position is ideal for individuals with a background in tourism and a strong drive to exceed sales goals while maintaining high levels of customer satisfaction.
Key Requirements
Respond promptly to client inquiries via email, phone, WhatsApp, and online platforms.
Understand clients' preferences, budget, and travel style to recommend and customize safari itineraries.
Prepare detailed quotes, itineraries, and proposals for safari packages.
Negotiate with clients and close sales to achieve monthly/quarterly targets.
Coordinate bookings with lodges, camps, guides, and ground handlers.
Build and maintain strong client relationships for repeat business and referrals.
Stay updated on safari destinations, lodges, seasonal offers, and industry trends.
Diploma or Bachelor's degree in Tourism, Hospitality, Marketing, or related field.
At least 1–3 years of experience in safari/tour sales, travel consulting, or wildlife tourism.
Strong knowledge of Tanzanian safari destinations, parks, and luxury/mid-range options.
Fluency in English (additional languages like French, German, or Spanish are a plus).
Proficiency in Microsoft Office - Ms Word, Ms Excel, Ms Outlook.