IT SERVICE & INFRASTRUCTURE OFFICER @ KILIMALL
Kilimall is looking for a dedicated and skilled IT Service & Infrastructure Officer to join their technical team in Nairobi, Kenya. The successful candidate will play a pivotal role in managing the company's IT systems, ensuring that all network infrastructures are functioning optimally to support robust e-commerce operations. This position is based at the Mombasa Road office, requiring a professional who is comfortable working in a fast-paced, technology-driven environment.
As an IT Service & Infrastructure Officer, you will be responsible for the maintenance and configuration of critical network hardware, including routers, switches, and firewalls. Your primary goal will be to ensure system security and high availability across the organization. Candidates are encouraged to apply by the deadline of April 17th, 2026, either via the provided email address or through the official KiliJob App available on major app stores.
As an IT Service & Infrastructure Officer, you will be responsible for the maintenance and configuration of critical network hardware, including routers, switches, and firewalls. Your primary goal will be to ensure system security and high availability across the organization. Candidates are encouraged to apply by the deadline of April 17th, 2026, either via the provided email address or through the official KiliJob App available on major app stores.
Key Requirements
Proven experience working with network routers.
Hands-on expertise in configuring and managing network switches.
Demonstrated knowledge of firewall installation and maintenance.
Bachelor's degree in Information Technology, Computer Science, or a related field.
Strong understanding of IT infrastructure and service management.
Ability to troubleshoot complex hardware and software issues promptly.
Familiarity with network security protocols and best practices.
Excellent communication and teamwork skills to collaborate with technical departments.
Ability to work under pressure and meet strict deadlines.
Previous experience in an e-commerce environment is a plus.