~1,500,000 Mentioned
Tanzania, Dar es Salaam
1 day ago
amsol.africa
62 Applied 43 Pro Applied
Amsol Africa Management Solutions Ltd is seeking a highly motivated, customer-focused, and detail-oriented Operations Officer to join its team at a Visa Application Centre (VAC) in Dar es Salaam, Tanzania. The successful candidate will play a crucial role in supporting the efficient processing of visa applications, ensuring a seamless and compliant experience for all applicants. This is a full-time position offering a gross salary of TZS 1,500,000 per month. Key responsibilities include processing and verifying visa application documents, effectively handling customer inquiries, and providing comprehensive support to applicants throughout the process. The role also involves meticulous management of applicant data and records, active participation in passport dispatch and various operational activities, and strict adherence to established Standard Operating Procedures (SOPs) and service standards to maintain high-quality service delivery. Qualified male candidates are encouraged to apply.
Key Requirements
Diploma or Bachelor's Degree in a relevant field.
0-12 months of professional experience; fresh graduates are highly encouraged to apply.
Demonstrated strong customer service orientation and excellent communication skills, both verbal and written.
Proficiency in typing and accurate data entry.
Competence in using Microsoft Office Suite (Word, Excel, Outlook).
0 Negotiable or Not Mentioned
Tanzania
21 days ago
boxleocourier.com
10 Applied 7 Pro Applied
Boxleocourier is looking for a proactive Follow Up Assistant to join the Operations Department. This role is central to ensuring the smooth flow of outbound logistics, where you will be responsible for verifying that orders are accurately picked, packed, and labeled before dispatch. You will coordinate closely with riders and regional follow-up teams to ensure timely deliveries while maintaining precise records of all transactions and order statuses.
Beyond technical logistics, you will act as a key liaison between the company, its agents, and its customers. This involves addressing inquiries, resolving order discrepancies or delays, and providing regular performance reports to management. Additionally, the role includes training agents on outbound procedures and warehouse equipment usage. Female candidates are highly encouraged to apply for this position, which offers a great opportunity to grow within the courier and logistics industry.
Key Requirements
Minimum Degree in Business Administration or any related field is required.
Minimum of 1.5 years of relevant experience in a call center or telesales role.
Excellent communication and interpersonal skills, with the ability to engage customers professionally.
Strong knowledge of customer service best practices and call handling procedures.
Proven ability to achieve set sales and call targets while maintaining high-quality service.
~600,000 Mentioned
Tanzania, Dar es Salaam
9 days ago
gmail.com
16 Applied 11 Pro Applied
The Bar Manager will be responsible for overseeing all daily operations of the bar and restaurant located in Sinza, Dar es Salaam. This leadership role involves managing and training staff, ensuring exceptional customer service, and maintaining high standards of cleanliness, safety, and operational excellence. The manager will also be tasked with handling customer complaints with professionalism and preparing detailed operational reports as required by management. The salary for this position is TZS 600,000 NET.
In addition to personnel management, the role requires meticulous oversight of stock, inventory, and product purchasing to ensure the business operates efficiently without shortages. The ideal candidate will foster a positive work environment and contribute to the professional development of the team while building a career in a high-standard hospitality setting. This position is based in the Sinza area of Dar es Salaam, Tanzania.
Key Requirements
At least 2 years of experience in bar or restaurant management.
Diploma or Degree in Hotel Management, Business Administration, or a related field.
Strong leadership skills with the ability to manage and motivate a team.
Excellent customer service skills and experience in handling client relations.
Proven ability to manage inventory and implement stock control measures.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
10 days ago
gmail.com
18 Applied 13 Pro Applied
The Clerk at TOGABE TRANSPORT will handle essential administrative tasks to support daily logistics and transport operations. This role involves maintaining accurate records of shipments, processing documentation, and assisting with customer inquiries to ensure a smooth workflow throughout the organization.
You will work closely with drivers and the management team to coordinate schedules and manage office supplies. Professionalism and the ability to work in a fast-paced environment are critical for this position to ensure all operational deadlines are met.
Key Requirements
High school diploma or equivalent qualification
Previous experience in a transport or logistics environment
Proficiency in data entry and basic computer applications
Strong organizational and filing skills
Exceptional attention to detail
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
17 days ago
outlook.com
29 Applied 20 Pro Applied
Great Wall Tobacco Company (T) Limited is seeking a motivated and results-driven Customer Service / Call Center Agent to join its growing team in Tanzania. Based in Mikocheni, Dar es Salaam, the successful candidate will be responsible for supporting customers, distributors, and retailers by handling inquiries, resolving issues, coordinating orders, and maintaining excellent customer relationships. This role serves as a vital link between the company and its market, requiring a professional who can represent the brand with integrity and efficiency.
The daily duties involve answering inbound customer calls and messages, tracking orders, and coordinating logistics processes to ensure timely delivery and customer satisfaction. The agent will also be expected to maintain accurate records in CRM systems, prepare regular customer service updates, and meet specific response-time targets. This fast-paced environment requires someone who can handle complaints calmly and escalate complex issues when necessary to maintain high standards of service delivery.
Key Requirements
Female candidate aged between 25–30 years.
Diploma or Bachelor’s Degree in Business Administration or a related field.
Proven experience in a customer service or call center environment.
Strong verbal and written communication skills in both English and Kiswahili.
High level of computer literacy and proficiency in common office applications.
0 Negotiable or Not Mentioned
Tanzania, Kibaha
12 days ago
gmail.com
14 Applied 10 Pro Applied
Havenstone Properties Limited is looking for a dedicated and professional Office Secretary to join our team at our Kibaha Mail Moja branch in Pwani. The successful candidate will play a crucial role in maintaining the day-to-day operations of our office, ensuring that all administrative tasks are handled efficiently. Responsibilities include managing office records, responding to client inquiries via various communication channels like WhatsApp and Email, and representing the company's brand with professionalism and integrity. The company offers an attractive salary that is negotiable based on the candidate's experience and qualifications. In addition to administrative duties, the Office Secretary will be responsible for managing the company's social media presence on platforms like Instagram, TikTok, and Facebook to engage with potential clients and secure future growth. We are looking for someone with strong organizational skills, proficiency in MS Office, and a proactive attitude toward customer service. This is an excellent opportunity for a professional living in the Kibaha area to grow their career within a reputable real estate property firm dedicated to building trust and securing futures.
Key Requirements
Must have at least a Certificate or Diploma in Secretarial Studies, Office Management, or Business Administration.
Proficiency in Microsoft Office suite including Word, Excel, and PowerPoint.
Excellent communication skills for professional email correspondence.
Proven ability to manage and organize office records and documentation effectively.
Professionalism in handling customer inquiries via phone, WhatsApp, and email.
0 Negotiable or Not Mentioned
Tanzania
11 days ago
vipawaworks.com
18 Applied 13 Pro Applied
Vipawa Works is hiring a professional Receptionist to manage our front desk and provide administrative support. As the first point of contact for our company, you will greet visitors, handle inquiries, and ensure a welcoming environment. Your role will involve managing phone calls, coordinating appointments, and assisting with various office management tasks to support our daily operations.
The successful applicant will demonstrate exceptional communication skills and a strong customer service orientation. Proficiency in Microsoft Office and a high level of organizational ability are essential for managing record-keeping and multitasking in a fast-paced environment. Join us to be the face of Vipawa Works and contribute to our administrative success.
Key Requirements
Degree in Business Administration, Secretarial Studies, Office Management, or a related field.
Minimum of 1-2 years of experience in a receptionist or administrative role.
Excellent communication and interpersonal skills.
High level of customer service orientation and professionalism.
Professional appearance and conduct suitable for a corporate environment.
0 Negotiable or Not Mentioned
Tanzania
21 days ago
vunjabeigroup.com
28 Applied 20 Pro Applied
Vunjabei Bet Company Limited is seeking passionate and energetic individuals to fill thirty vacancies for the role of Customer Services Officer within our Call Center department. The ideal candidates will act as the first point of contact for our customers, providing assistance and resolving issues related to our betting services. You will be responsible for delivering high-quality service, maintaining professional communication, and ensuring a positive user experience for all clients. Successful applicants will join a dynamic team in a fast-growing company. Responsibilities include handling inbound and outbound calls, assisting users with account queries, and promoting responsible gaming practices. Applicants must have a deep understanding of the betting industry and be proficient in both English and Swahili to cater to our diverse customer base. We offer a vibrant work environment and the opportunity for career growth within the Vunjabei Group.
Key Requirements
Female or Male candidates below 35 years of age.
Strong knowledge and understanding of the betting industry is the number one requirement.
Must be fluent in both English and Swahili.
Minimum education level: Advanced Secondary Certificate, Certificate, or Diploma in any field.
Excellent customer care and communication skills.
0 Negotiable or Not Mentioned
Tanzania, Kibaha
8 days ago
gmail.com
10 Applied 7 Pro Applied
As an Administration and Compliance Officer at hridfabric, you will play a vital role in ensuring the smooth operation of our administrative functions while maintaining strict adherence to regulatory standards. You will be responsible for overseeing office management tasks, managing documentation, and ensuring that all company activities comply with local laws and internal policies. This role requires a detail-oriented professional who can balance multiple priorities and communicate effectively across different levels of the organization. In addition to administrative duties, you will monitor compliance updates and implement necessary changes to mitigate risks. You will work closely with other departments to foster a culture of integrity and accountability. If you are a motivated individual with strong organizational skills and a commitment to professional excellence, we encourage you to apply for this position located in Kibaha, Tanzania.
Key Requirements
Relevant academic qualifications for the respective position.
Strong communication and organizational skills.
Ability to work independently and as part of a team.
Knowledge of local labor laws and compliance regulations.
Experience in managing office documentation and filing systems.
~1,850,000 Mentioned
Tanzania, Dar es Salaam
1 day ago
amsol.africa
18 Applied 13 Pro Applied
Amsol Africa Management Solutions Ltd is actively recruiting an experienced and dedicated operations professional for the role of Deputy Manager - Operations at its Visa Application Centre (VAC) in Dar es Salaam, Tanzania. This full-time position is ideal for an individual who can provide crucial support in the comprehensive management of the VAC, ensuring operational excellence and high service standards. The role offers a competitive gross monthly salary of TZS 1,850,000. The successful candidate will be responsible for overseeing the daily operations of the VAC, diligently managing service quality and ensuring full compliance with all regulatory requirements and internal policies. A key aspect of this role involves leading and developing operational teams, fostering a productive and efficient work environment. Additionally, the Deputy Manager will be tasked with monitoring productivity, managing Turnaround Times (TATs), and upholding exceptional customer service standards. This position also entails actively supporting audits, preparing detailed reports, and contributing to robust risk management strategies.
Key Requirements
Bachelor's Degree in Business Administration, Operations Management, or a related field.
2-5 years of proven experience in operations, customer service, travel, visa services, BPO, or similar environments.
Demonstrated strong leadership and effective team management skills.
Experience in managing compliance, quality assurance processes, and reporting.
High proficiency in using Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).