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ACCOUNT EXECUTIVE @ ABSTRAT

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 48 days ago abstrat.co.tz 10 Applied 7 Pro Applied

Abstrat is looking for a dynamic Account Executive to join our PR and Marketing team. This role is perfect for a professional who is looking to build their career in public relations by working on diverse projects that drive results and reputation for clients. You will be part of a team that communicates with purpose and values professional growth and impact. This position is based in our Dar es Salaam office.

The Account Executive will be responsible for executing high-quality PR campaigns, managing media relations, and creating compelling content. You will support clients and partners by providing detailed reporting and analysis, assisting in event execution, and using research-driven insights to inform communication strategies. We are looking for someone with at least one year of experience who is ready to take the next step in an agency or corporate environment.

Key Requirements

Minimum of 1+ year of experience in PR, communications, media, or events. Prior agency or corporate experience is highly preferred. Strong skills in content development and creative writing. Experience in managing media relations and outreach activities. Proven ability to execute marketing and PR campaigns successfully.
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ONBOARDING CUSTOMER SERVICE AGENT @ CARTRACK

0 Negotiable or Not Mentioned Tanzania 25 days ago cartrack.co.tz 15 Applied 11 Pro Applied

The Onboarding Customer Service Agent role is critical for ensuring a seamless start for our new customers. You will guide new clients through the initial setup process, explaining how to use our tracking software and mobile applications. Your goal is to ensure that every customer feels confident and empowered to use Cartrack’s features from day one.

This position involves high levels of interaction via phone and email, requiring a patient and helpful demeanor. You will troubleshoot initial technical hurdles, coordinate with the installation team, and gather feedback to improve the onboarding journey. By providing a warm and efficient welcome, you help set the foundation for a successful, long-term relationship between the customer and Cartrack.

Key Requirements

Prior experience in customer service or a client-facing onboarding role. Excellent communication skills with a focus on clear, instructional speaking. Patience and the ability to explain technical concepts to non-technical users. Strong organizational skills and ability to track onboarding progress for multiple clients. Proficiency in Microsoft Office and support ticket software.
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MARKETING OFFICER - FMCG @ EXACT MANPOWER CONSULTING

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 27 days ago exactmanpower.co.tz 6 Applied 4 Pro Applied

Exact Manpower Consulting is seeking a qualified Marketing Officer to join a reputable FMCG company in Dar es Salaam. The successful candidate will be responsible for executing field marketing activities and overseeing the implementation of various marketing campaigns. You will work closely with the sales team to ensure that brand visibility is maximized and that all marketing strategies align with the company's growth objectives. This role requires a proactive individual who can thrive in a high-pressure environment and consistently meet demanding performance targets. In addition to field execution, you will be expected to prepare detailed reports on campaign performance and provide insights into market trends. Strong presentation skills are essential, as you will be representing the brand to various stakeholders and distributors. Your ability to communicate effectively and build lasting professional relationships will be key to your success in this position. The company offers a dynamic working environment with opportunities for professional growth within the fast-moving consumer goods sector.

Key Requirements

Bachelor Degree in Marketing or related fields Minimum of 3 years experience in marketing activities Proven experience in field marketing and campaign execution Strong communication and interpersonal skills Excellent presentation and public speaking abilities
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CALL CENTER AGENT @ GNM CARGO

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 49 days ago gnmtrading.co.tz 10 Applied 7 Pro Applied

GNM CARGO is seeking a dedicated and professional individual to join their Call Center team in Dar es Salaam. The primary focus of this role is to handle customer inquiries, provide detailed information about the company's logistics and trading services, and ensure a high level of customer satisfaction. The candidate will be responsible for resolving customer issues efficiently and maintaining accurate records within the company's database system.

This position requires a candidate who can effectively communicate in both English and Swahili to cater to a diverse clientele. Fluency in the Chinese language is considered a significant advantage given the company's international operations. The role is based at the GNM CARGO office located at Plot 31 Block 52, Omary Londo Street, Kariakoo Gerezani. Applicants must be prepared to work in a fast-paced environment and demonstrate exceptional interpersonal skills to manage diverse client needs while adhering to company protocols.

Key Requirements

Female gender identity, aged between 20 and 30 years. Possession of a professional Customer Care Certificate. Proven work experience in a Call Center or customer service environment. High proficiency in computer usage and standard software applications. Excellent verbal and written communication skills in Swahili.
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CUSTOMER CARE OFFICER @ LUMAC

0 Negotiable or Not Mentioned Tanzania 17 days ago outlook.com 20 Applied 2 Casual Applied

As the Customer Care Officer at Lumac, you are the vital first point of contact for our valued clients. Your role is centered on delivering exceptional service by handling inquiries via telephone, WhatsApp, and email with professionalism and efficiency. You will play a key role in the sales cycle by following up on quotations, scheduling appointments, and keeping customers informed about their project status.

Beyond basic inquiries, you will be tasked with resolving customer complaints and ensuring that all feedback is handled in a way that preserves our reputation for excellence. By maintaining meticulous customer records and supporting the sales team with administrative tasks, you will ensure a seamless experience for our clients from their first interaction to the final project delivery.

Key Requirements

Diploma or Degree in a relevant field is preferred. At least 1 year of experience in customer service or a call-center environment. Fluent in both English and Swahili (written and spoken). Strong verbal and written communication skills. Ability to handle customer inquiries via WhatsApp, email, and phone professionally.
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FEMALE CUSTOMER SERVICE REPRESENTATIVE @ SURETIME MEDICAL SERVICES

0 Negotiable or Not Mentioned Tanzania 43 days ago outlook.com 14 Applied 10 Pro Applied

SURETIME MEDICAL SERVICES is seeking a dedicated Female Customer Service Representative to join our dynamic healthcare team in Tanzania. In this role, you will be the first point of contact for our patients, providing essential support and information regarding our medical services. You will be responsible for answering phone calls, scheduling appointments, and ensuring a smooth and welcoming experience for all visitors. The ideal candidate should possess a friendly demeanor and a commitment to high-quality service. As a Customer Service Representative, you will handle various administrative tasks, maintain accurate records, and collaborate with medical staff to ensure efficient operations. This position requires someone who can multitask effectively in a fast-paced environment while maintaining professionalism and confidentiality. We are looking for individuals who are passionate about healthcare and eager to contribute to our mission of providing excellent medical care to the community.

Key Requirements

Excellent communication skills in Swahili and English Previous experience in a customer service role Ability to handle medical inquiries politely and professionally Proficiency in MS Office applications Strong problem-solving and conflict resolution abilities
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TRAVEL EXPERIENCE EXECUTIVE @ UNFORGETTABLE ESCAPADES

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 3 hours ago unforgettable.tz 9 Applied 6 Pro Applied

Unforgettable Escapades is actively seeking a dedicated Travel Experience Executive to join our dynamic team in Dar es Salaam. This role is crucial for crafting personalized and memorable travel itineraries for our clients, ensuring every journey is seamless and unforgettable. The successful candidate will play a vital role in providing exceptional client support, from initial inquiry to post-travel follow-up, and will be instrumental in maintaining the high standards of service our company is known for. This position requires a proactive individual who is passionate about travel and committed to delivering outstanding customer experiences, contributing significantly to our mission of creating truly unforgettable escapades for our clients.

Key Requirements

1-3 years experience in travel planning or a related field Strong communication and interpersonal skills Proven experience in travel planning and client support Knowledge of Tanzania tourism is an added advantage Ability to work independently and as part of a team
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PUBLIC RELATIONS MANAGER @ YIBELUW

0 Negotiable or Not Mentioned Tanzania 3 days ago yahoo.com 6 Applied 4 Pro Applied

Yibeluw is seeking a highly experienced Public Relations Manager to lead its PR initiatives in Tanzania. This pivotal role will focus on developing and implementing comprehensive strategies for media outreach, enhancing brand positioning, and managing government relations. The successful candidate will be instrumental in shaping public perception and fostering positive relationships with key stakeholders.

The manager will be responsible for designing and executing impactful communication campaigns that not only strengthen the organization's reputation but also effectively convey its mission and values to the public. This position demands a strategic thinker with a proven ability to navigate complex communication landscapes and drive positive outcomes for the company in the Tanzanian market.

Key Requirements

Bachelor's or Master's degree in Public Relations, Communications, or Journalism Fluency in both English and Swahili Strong analytical capabilities Excellent presentation skills Over 10 years of experience in Public Relations or corporate communications
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GUEST RELATION OFFICER (02 POSTS) @ TEMBO HOTEL GROUP

0 Negotiable or Not Mentioned Tanzania, Kiwengwa 55 days ago gmail.com 7 Applied 5 Pro Applied

We are seeking charismatic Guest Relation Officers to enhance our guests' stay at Tembo Kiwengwa Resort. In this role, you will focus on building rapport with guests, anticipating their needs, and resolving any issues to ensure a memorable vacation experience. We are looking for passionate, result-driven individuals who can represent the hotel's 4-star standards.

The role involves proactive guest interaction and feedback collection. Preference for this specific post is for female candidates who possess excellent English skills and can provide a full-length photo with their application. We offer professional growth, meals, and transport for all our staff.

Key Requirements

Proven experience of 2-3 years in guest relations or public relations. Prior experience in a 3-4 star hotel environment. Excellent English communication skills, both verbal and written. A full-length professional photo must be included with the CV. Outgoing personality with the ability to build guest rapport.
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