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CUSTOMER SERVICE MANAGER @ MARSJSSTD

0 Negotiable or Not Mentioned Tanzania, Zanzibar 7 days ago marsjssitd.co.tz 11 Applied 8 Pro Applied

A leading private hospital in Zanzibar is looking for an experienced and dynamic Customer Service Manager to lead and strengthen our patient service operations. With a high-volume patient flow of 300-400 customers daily, the manager will be responsible for overseeing the front office team and developing comprehensive customer service strategies and standards. You will be expected to monitor patient satisfaction closely and ensure that every individual receives exceptional service during their visit.

Beyond team supervision, the role involves training, mentoring, and evaluating staff to maintain high performance and service standards. You will handle escalated complaints professionally, prepare detailed reports on service trends, and work closely with hospital management to implement improvement initiatives. This leadership role is vital for fostering a positive, service-oriented culture that aligns with the hospital's values of excellence, integrity, and teamwork.

Key Requirements

Bachelor's Degree in Business Administration, Healthcare Management, or Public Relations. Minimum of 4-6 years of experience in customer service management. Proven experience within the healthcare or hospitality sectors. Strong leadership and team management skills to direct a front office team. Excellent communication, conflict resolution, and organizational abilities.
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UNIT MANAGER @ JUBILEE LIFE INSURANCE TANZANIA

0 Negotiable or Not Mentioned Tanzania 8 days ago jubileelifetinsurance.co.tz 7 Applied 5 Pro Applied

Jubilee Life Insurance Tanzania is seeking highly motivated, ambitious, and results-driven individuals to join our growing team as Unit Managers. This role is pivotal in driving our sales growth and expanding our market presence across the country, specifically in the key regions of Dar es Salaam and Arusha. As a Unit Manager, you will be responsible for building and leading a high-performing sales team, providing them with the necessary coaching and mentorship to achieve and exceed business targets while maintaining the highest standards of service and professionalism.

Candidates will focus on identifying new business opportunities, fostering strong relationships with clients and partners, and ensuring all activities comply with company policies and industry regulations. The position offers a supportive working environment and an attractive commission and incentive structure designed to reward success. With a focus on professional development and career growth, this role provides an excellent opportunity for individuals looking to advance their leadership careers in the insurance and financial services sector in Tanzania. Possible work locations include Dar es Salaam and Arusha.

Key Requirements

Bachelor’s Degree or Diploma in Business Administration, Marketing, Insurance, Finance, or Economics. Strong leadership skills with the ability to manage and motivate a diverse team. Excellent communication and interpersonal skills for client and team engagement. Previous experience in sales and team management is highly preferred. Proven ability to recruit, train, and develop high-performing sales professionals.
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SALES MANAGER-FMCG COAST (DAR, MTWARA, ZNZ) @ ROAR CAPITAL TZ

0 Negotiable or Not Mentioned Tanzania 8 days ago roarcapital.co.tz 26 Applied 18 Pro Applied

Roar Capital TZ is seeking a dedicated Sales Manager to lead FMCG operations across the Coast region. The primary responsibility of this role is to manage sales by developing a comprehensive business plan and ensuring that the team meets all planned sales goals. You will be tasked with setting individual sales targets, tracking performance, and reporting results regularly to management. This position requires a proactive leader who can oversee the daily activities of the sales team while providing ongoing training and professional development to ensure high performance and career growth for all staff members. Potential work locations for this role include Dar es Salaam, Mtwara, and Zanzibar. In addition to team management, you will coordinate closely with the marketing department on lead generation strategies and market outreach. The ideal candidate will demonstrate a strong commitment to providing excellent customer service and will have the strategic mindset necessary to implement effective sales strategies in a competitive FMCG environment. Applications must be submitted by the deadline of June 15th, 2026.

Key Requirements

Bachelor's degree in business or a related field. Proven experience in planning and implementing effective sales strategies. Extensive experience in customer relationship management (CRM). Strong track record in managing and directing a sales team. Excellent written and verbal communication skills.
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F&B SUPERVISOR @ ROAR CAPITAL

0 Negotiable or Not Mentioned Tanzania, Zanzibar 8 days ago roarcapital.co.tz 6 Applied 4 Pro Applied

The F&B Supervisor at Roar Capital plays a vital role in the daily success of our dining outlets in Zanzibar. You will supervise front-of-house staff, ensuring that service is efficient, professional, and friendly at all times. You will assist the manager in training new employees and maintaining high operational standards. Your responsibilities also include monitoring guest satisfaction and addressing any issues that may arise during service. By maintaining a positive work environment and lead-by-example attitude, you will help the team achieve service excellence and operational targets.

Key Requirements

Minimum of 2 years experience in a supervisory capacity within F&B. Strong operational knowledge of restaurant and bar service. Ability to lead, motivate, and train staff members. Excellent communication skills and a guest-centric attitude. Ability to resolve conflicts and handle guest feedback.
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REGIONAL SALES MANAGER @ PLATINUM CREDIT LIMITED

0 Negotiable or Not Mentioned Tanzania 8 days ago platinumcredit.co.tz 15 Applied 11 Pro Applied

Platinum Credit Limited is a leading financial services company committed to empowering growth through innovative financial solutions. We are seeking a dynamic, results-driven, and experienced Regional Sales Manager to lead and oversee sales operations across the Central Region. The successful candidate will be responsible for driving revenue growth, leading sales teams, expanding market presence, and maintaining customer satisfaction while ensuring achievement of regional business targets in line with organizational objectives. Potential candidates will manage activities across several areas, including Manyara, Dodoma, Singida, Kilosa, and Morogoro. We promote a culture built on self-responsibility, teamwork, integrity, customer focus, innovation, and continuous improvement. The role requires a leader who can lead by example through professionalism and foster a culture of accountability and transparency among all regional staff. By joining our team, you will contribute to our company motto: Together, We Empower Growth.

Key Requirements

Bachelor’s Degree in Sales, Marketing, Business Administration, or a related business field from a recognized institution. Proven experience in sales management and leading regional operations. Ability to drive revenue growth and achieve regional business targets. Strong leadership skills with the ability to manage and motivate sales teams. Excellent understanding of the financial services industry and market trends.
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IT MANAGER @ PRARTHNA ACHYUTAM

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 9 days ago gmail.com 15 Applied 2 Casual Applied

We are seeking a highly skilled and experienced IT Manager to join our dynamic team in Dar es Salaam, Tanzania. The successful candidate will be responsible for overseeing and managing plant-wide IT infrastructure, network operations, and system security within a manufacturing environment. This role requires a professional who can ensure authorized access to company systems, implement IT policies, and monitor communication across factory network hubs, including SAP and IQS systems.

In addition to technical oversight, the IT Manager will supervise the maintenance of all IT assets, from desktops and printers to fiber networks and CCTV systems. You will lead daily IT review meetings to address operational challenges and ensure high connectivity performance. The ideal candidate will also be responsible for preparing and updating network diagrams and reviewing existing VLAN architecture to optimize network efficiency and security. If you have a strong background in manufacturing IT and possess excellent troubleshooting and team management skills, we encourage you to apply for this pivotal role.

Key Requirements

Proven experience as an IT Manager or similar role in a manufacturing environment. Strong knowledge of networking, VLANs, fiber optics, and IT infrastructure management. In-depth understanding of SAP connectivity and IQS systems. Hands-on experience with CCTV systems and mobile connectivity monitoring. Excellent troubleshooting skills for hardware including desktops, laptops, and printers.
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OPERATIONS MANAGER @ SKT TANZANIA LIMITED

0 Negotiable or Not Mentioned Tanzania 10 days ago skttanzania.co.tz 13 Applied 9 Pro Applied

SKT Tanzania Limited is seeking an experienced Operations Manager to lead and optimize our day-to-day operations, oversee project delivery, coordinate cross-functional teams, and drive strategic initiatives that create measurable business impact. This is an exciting opportunity to join a fast-growing technology and solutions company delivering innovative ERP, ICT infrastructure, cloud, logistics, and project execution services across Tanzania and East Africa. As Operations Manager, you will play a critical role in ensuring efficient service delivery, managing project performance, strengthening stakeholder relationships, and supporting the company's growth objectives. We are looking for a proactive professional with strong leadership, organizational, and problem-solving skills who thrives in a dynamic and performance-driven environment.

Key Requirements

Lead and optimize day-to-day operations to ensure maximum efficiency. Oversee end-to-end project delivery and performance monitoring. Coordinate and lead diverse cross-functional teams across different departments. Drive and implement strategic initiatives that create measurable business impact. Ensure consistent and high-quality service delivery to all clients.
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RECREATION MANAGER @ JAZHOTELS

0 Negotiable or Not Mentioned Tanzania, Zanzibar Michamvi Kae 11 days ago jazhotels.com 8 Applied 6 Pro Applied

Jazhotels is seeking a dedicated Recreation Manager to join our vibrant team in Zanzibar. The successful candidate will be responsible for leading, organizing, and supervising all guest recreational activities, ensuring a fun and safe environment for visitors of all ages. This role is pivotal in creating memorable experiences for guests through well-planned daily entertainment programs, special events, and high-energy engagement activities. You will be at the heart of the guest experience, ensuring that every stay is filled with excitement and satisfaction.

In addition to activity planning, the Recreation Manager will lead and support the recreation team, fostering a culture of excellence and safety. You will oversee the maintenance of all equipment and facilities to ensure they meet high standards. A key part of the role involves interacting directly with guests to gather feedback and improve programs, as well as developing innovative new recreational concepts. The position is based in the scenic Michamvi Kae region of Zanzibar, providing a unique opportunity to work in a world-class tourism destination. Applications must be submitted by October 6, 2026.

Key Requirements

Must be a Tanzanian national Proven experience in recreation management or a similar role within the hospitality industry Strong leadership skills to manage and motivate a recreation team Ability to design and supervise diverse guest entertainment programs Excellent interpersonal and communication skills for guest interaction
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DRIVER SUPERVISOR @ VIPAWA WORKS

0 Negotiable or Not Mentioned Tanzania 11 days ago vipawaworks.com 7 Applied 5 Pro Applied

We are looking for a dedicated Driver Supervisor to join our team at Vipawa Works. This role involves supervising driver activities, ensuring compliance with transport regulations, and maintaining high standards of safety and efficiency. You will be the primary point of contact for drivers, coordinating route planning and addressing any operational challenges that arise during transit.

The ideal candidate will possess excellent leadership skills and the ability to foster a positive team environment. You will be responsible for monitoring driver performance, providing feedback, and ensuring that all vehicles are maintained according to safety protocols. If you have experience in fleet operations and a commitment to logistics excellence, we encourage you to apply.

Key Requirements

Diploma or Certificate in Logistics, Transport Management, or a related field. Minimum of 2-3 years' experience in transport, logistics, or fleet operations. Valid driving license and comprehensive knowledge of transport regulations. Strong leadership and team supervision capabilities. Proficiency in route planning and operational coordination.
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TREASURY FI & MM DEALER @ DIAMOND TRUST BANK TANZANIA

0 Negotiable or Not Mentioned Tanzania 12 days ago diamondtrust.co.tz 13 Applied 9 Pro Applied

The Treasury FI & MM Dealer position at Diamond Trust Bank Tanzania is responsible for managing Fixed Income (FI) and Money Market (MM) activities. This involves the active trading of financial instruments to optimize the bank's liquidity position and manage interest rate risks. The dealer will stay abreast of market trends to ensure the bank remains competitive in its investment strategies.

Furthermore, the dealer will be tasked with maintaining strong relationships with other financial institutions and counterparties. Ensuring all trades are performed within the regulatory framework and internal risk limits is essential. This role is suited for an analytical professional with a high degree of integrity and a desire to contribute to the bank's financial stability.

Key Requirements

Bachelor's degree in Finance, Economics, Mathematics, or a related field. Minimum 3 years of experience in Treasury dealing or Money Markets. ACI Dealing Certificate is a mandatory requirement. Strong understanding of Fixed Income and Money Market instruments. Knowledge of local and international banking regulations.
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