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RECEPTIONIST @ THE RESIDENCE ZANZIBAR

0 Negotiable or Not Mentioned Tanzania, Zanzibar 11 days ago theresidence.com 13 Applied 9 Pro Applied

The Residence Zanzibar is looking for a professional and welcoming Receptionist to be the first point of contact for our guests. This role is crucial in creating a positive first impression and providing exceptional service throughout the guest's stay. The ideal candidate will be responsible for checking guests in and out, managing room reservations, and providing detailed information about the resort's facilities and local Zanzibar attractions. You will serve as the primary link between the guests and the resort's various services.

Candidates must be fluent in English and have previous experience in a similar role within the hospitality industry. Being a local resident and having familiarity with the PMS-Opera system are essential requirements for this position. You will work in a fast-paced environment requiring excellent multitasking and interpersonal communication skills. Additional language skills are considered a distinct advantage as they help us better serve our international guests.

Key Requirements

At least 2 years of experience in a similar position. Strong communication and multitasking skills. Excellent customer service abilities. Familiar with the PMS-Opera system. Excellent interpersonal communication skills.
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GUEST RELATIONS OFFICER @ THE RESIDENCE ZANZIBAR

0 Negotiable or Not Mentioned Tanzania, Zanzibar 11 days ago theresidence.com 14 Applied 4 Ultra Applied

The Residence Zanzibar is seeking a dedicated Guest Relations Officer to join our professional hospitality team. The successful candidate will be responsible for ensuring that all guests receive a high level of service and personal attention throughout their stay, from arrival to departure. This role involves managing guest inquiries, handling feedback with grace, and ensuring a seamless experience. As a Guest Relations Officer, you will work closely with other departments to maintain the highest standards of hospitality and create memorable experiences for our visitors.

Candidates must be local residents with a strong background in customer service within the luxury hotel sector. Fluency in both English and French is essential for effective communication with our diverse international clientele. Familiarity with the PMS-Opera system is a core requirement for this role to manage guest profiles and bookings efficiently. We are looking for individuals who are proactive, detail-oriented, and capable of multitasking in a fast-paced resort environment.

Key Requirements

At least 2 years of experience in a similar position. Strong communication and multitasking skills. Excellent customer service abilities. Familiar with the PMS-Opera system. Fluent in English with strong communication skills.
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RECREATION MANAGER @ JAZHOTELS

0 Negotiable or Not Mentioned Tanzania, Zanzibar Michamvi Kae 11 days ago jazhotels.com 8 Applied 1 Casual Applied

Jazhotels is seeking a dedicated Recreation Manager to join our vibrant team in Zanzibar. The successful candidate will be responsible for leading, organizing, and supervising all guest recreational activities, ensuring a fun and safe environment for visitors of all ages. This role is pivotal in creating memorable experiences for guests through well-planned daily entertainment programs, special events, and high-energy engagement activities. You will be at the heart of the guest experience, ensuring that every stay is filled with excitement and satisfaction.

In addition to activity planning, the Recreation Manager will lead and support the recreation team, fostering a culture of excellence and safety. You will oversee the maintenance of all equipment and facilities to ensure they meet high standards. A key part of the role involves interacting directly with guests to gather feedback and improve programs, as well as developing innovative new recreational concepts. The position is based in the scenic Michamvi Kae region of Zanzibar, providing a unique opportunity to work in a world-class tourism destination. Applications must be submitted by October 6, 2026.

Key Requirements

Must be a Tanzanian national Proven experience in recreation management or a similar role within the hospitality industry Strong leadership skills to manage and motivate a recreation team Ability to design and supervise diverse guest entertainment programs Excellent interpersonal and communication skills for guest interaction
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STORE KEEPER @ THE RESIDENCE ZANZIBAR

0 Negotiable or Not Mentioned Tanzania, Zanzibar 11 days ago theresidence.com 28 Applied 20 Pro Applied

The Residence Zanzibar is currently recruiting for the position of Store keeper to manage our inventory and warehouse operations effectively. The successful candidate will be responsible for receiving goods, recording entries accurately in our systems, and issuing materials to various departments as required. Maintaining an organized, labeled, and clean storage environment is a key part of this role to ensure efficient operations and stock safety. This position ensures that the resort has the necessary supplies to operate smoothly on a daily basis.

Candidates should have at least two years of experience in storekeeping or inventory management. Computer literacy, particularly in Microsoft Excel and specific stock management systems, is required to maintain accurate records and assist with regular audits and stock takes. The role requires a high level of integrity and the ability to produce detailed reports on stock levels and movements. This is a vital position within our operations team that requires a disciplined and methodical approach to work.

Key Requirements

Minimum 2 years of experience in storekeeping or inventory management. Ability to receive, record, and issue material in store accurately. Ability to maintain accurate inventory and stock levels. Ensure proper storage, labelling, and cleanliness of the store. Assist in regular stock takes and internal audits.
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MARKETING OFFICER – SELOUS KINGA LODGE @ SELOUS KINGA LODGE

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 12 days ago stantourstz.com 11 Applied 8 Pro Applied

The Marketing Officer role at Selous Kinga Lodge is a strategic position focused on driving brand awareness and increasing bookings for our luxury safari property. Based in Dar es Salaam, you will develop and execute innovative marketing campaigns, build strong partnerships with travel agents and tour operators, and identify new business opportunities in both local and international markets. You will be responsible for the lodge's digital presence, including social media, website content, and review platforms like TripAdvisor. Additionally, you will coordinate the production of promotional materials and represent the lodge at major tourism expos and networking events. By monitoring industry trends and analyzing monthly KPI reports, you will ensure our marketing strategies remain competitive and effective. This role requires a creative individual with a strong understanding of the hospitality and tourism landscape in Tanzania.

Key Requirements

Bachelor's Degree in Marketing, Sales, Tourism, Hospitality, or related field. Minimum 3 years' marketing experience in tourism, hospitality, or safari industry. Strong digital marketing and content strategy skills. Knowledge of Tanzania's tourism industry is an advantage. Excellent communication, analytical, and organizational abilities.
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LODGE MANAGER – SELOUS KINGA LODGE @ SELOUS KINGA LODGE

0 Negotiable or Not Mentioned Tanzania, Selous National Park 12 days ago stantourstz.com 11 Applied 3 Ultra Applied

Selous Kinga Lodge is a luxury safari destination situated in the heart of Selous National Park, dedicated to providing exceptional hospitality and unforgettable wildlife experiences. As the Lodge Manager, you will be the primary leader on-site, responsible for overseeing all daily operations, ensuring the highest standards of guest satisfaction, and managing a diverse team across multiple departments including housekeeping, maintenance, and kitchen services. Your role involves strategic oversight of budgets, stock control, and financial reporting, alongside a focus on staff development and performance management. You will act as a key representative of the lodge, building relationships with guests and stakeholders while implementing sustainability initiatives that align with our commitment to eco-tourism. This is a full-time position requiring a blend of operational excellence and passion for the safari industry in a remote and beautiful environment.

Key Requirements

Bachelor's Degree in Hospitality Management or related field. 5+ years' management experience in a luxury lodge or 5-star hotel. Strong financial management and reporting skills. Excellent leadership and communication abilities. Knowledge of food & beverage operations and hospitality standards.
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SAFARI RESERVATION @ TOPGUIDES AFRICA

0 Negotiable or Not Mentioned Tanzania, Arusha 12 days ago topguidesafrica.com 6 Applied 4 Pro Applied

Topguides Africa is looking for a skilled Safari Reservation specialist to join their team in Arusha. The primary role involves communicating with international clients to understand their travel needs and designing bespoke, tailor-made safari itineraries that provide exceptional experiences. You will be responsible for managing the entire enquiry process, from the initial contact to the final confirmation, ensuring that every detail meets the high service standards of the company.

In addition to itinerary design, the role requires overseeing logistics such as airport transfers, third-party accommodations, and flights. You will work closely with the sales and marketing teams to identify new market opportunities and assist in developing competitive safari rates. The position demands a high level of coordination with the Safaris Manager to resolve any inconsistencies during the quoting phase and to ensure that clients receive seamless support throughout their journey in East Africa.

Key Requirements

Diploma or Bachelor’s degree in Tourism or Sales and Marketing Management. Fluent proficiency in both written and spoken English. Fluent proficiency in both written and spoken Russian language. Minimum of 2-3 years experience in safari business designing itineraries and programs. Advanced computer literacy with focus on hospitality data systems and Microsoft Office.
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SALES REPRESENTATIVES (WAITERS AND WAITRESSES) @ MAK JUICE

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 12 days ago gmail.com 5 Applied 4 Pro Applied

Mak Juice is seeking energetic and dedicated individuals to join our team in Dar Es Salaam as Sales Representatives, specifically Waiters and Waitresses. This role is ideal for young professionals who are passionate about the hospitality industry and eager to provide exceptional service to our customers. As a key member of our front-of-house team, you will be responsible for creating a welcoming environment, assisting customers with their orders, and ensuring the highest standards of service are maintained at all times.

In this position, you will have the opportunity to grow within a dynamic environment while developing your professional skills in customer relations and service management. We are looking for candidates who are between the ages of 18 and 25 and possess a formal qualification in hotel management. If you are ready to embark on a rewarding career journey with Mak Juice and contribute to our success in the food and beverage industry, we encourage you to submit your CV for consideration.

Key Requirements

Must be between 18 and 25 years of age. Possession of a Certificate in Hotel Management. Strong passion for the hospitality and service industry. Excellent verbal communication and interpersonal skills. Ability to work effectively in a fast-paced team environment.
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NIGHT AUDITOR @ MSANDOHR SOLUTIONS

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 12 days ago msandohrsolutions.co.tz 10 Applied 7 Pro Applied

We are seeking a reliable Night Auditor for our client’s hospitality business in Dar es Salaam. This role is essential for maintaining the financial integrity of the hotel during the overnight shift. You will be responsible for reviewing daily financial transactions, reconciling accounts, and preparing the daily flash report for management. The Night Auditor also serves as the primary contact for guests arriving or departing during the night hours.

In addition to financial auditing tasks, you will perform front desk duties such as check-ins and check-outs, ensuring that all guest needs are met with a high level of professionalism. The ideal candidate is someone who is comfortable working independently at night and has a strong background in both hospitality service and basic accounting principles. This is a vital role for ensuring the smooth transition between business days.

Key Requirements

Experience in hospitality, front desk operations, or basic accounting. Ability to work consistently during the night shift (overnight). Proficiency in using hotel management systems and basic computer applications. Strong numerical and analytical skills for reconciling daily accounts. Excellent customer service skills to assist guests during late-night hours.
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FRONT OFFICE MANAGER @ MSANDOHR SOLUTIONS

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 12 days ago msandohrsolutions.co.tz 19 Applied 13 Pro Applied

Our client in the hospitality industry is looking for a dynamic Front Office Manager to oversee their reception and guest relations operations in Dar es Salaam. You will be the face of the establishment, ensuring that every guest receives a warm welcome and exceptional service throughout their stay. Your primary goal will be to maintain a high level of guest satisfaction while optimizing front office processes and staff performance.

As the Front Office Manager, you will manage a team of receptionists, concierges, and bell staff, providing training and guidance to ensure excellence in service delivery. You will also be responsible for managing room inventory, handling guest complaints with professionalism, and coordinating with other departments to ensure a seamless guest experience. This role requires a balance of administrative efficiency and superior interpersonal skills.

Key Requirements

Degree or Diploma in Hospitality Management, Tourism, or a related field. Significant experience in front office operations within a reputable hotel or resort. Strong leadership and team management skills to oversee front desk personnel. Proficiency in Hotel Property Management Systems (PMS) like Opera or Protel. Excellent verbal and written communication skills in English and Swahili.
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