Best Talent Reach (BTR) 51 Jobs Found for "call center"

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ACCOUNTANT/PROCUREMENT SPECIALIST @ CONSERVE SAFARI

0 Negotiable or Not Mentioned Tanzania 3 hours ago conservesafari.com 11 Applied 8 Pro Applied

Conserve Safari is seeking a dedicated Accountant/Procurement Specialist to join our growing team in Tanzania. This pivotal role involves managing all aspects of supplier relationships, optimizing procurement processes, and maintaining robust financial controls across our various camps. You will be responsible for ensuring cost-effectiveness, quality, and timely delivery of goods and services critical to our hospitality and real estate operations. This position offers a unique opportunity to contribute to one of East Africa's fastest-growing companies.
We are looking for an individual who is not only skilled in financial management and procurement but also brings a proactive and problem-solving approach to their work. The ideal candidate will be instrumental in enhancing our operational efficiency and fiscal integrity while thriving in a dynamic international environment where their contributions are valued. A competitive salary and health insurance are part of the compensation package.

Key Requirements

Deep expertise in accounting and procurement principles. Previous demonstrated excellence in financial control and supplier management. Experience in hospitality or Food & Beverage (F&B) procurement is a strong plus. Proficiency in English, both written and verbal. Comfortable with financial systems and digital tools for reporting and analysis.
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TECHNICAL SENIOR PROCUREMENT OFFICER SPARE PARTS & EQUIPMENT @ HESU INVESTMENT LIMITED

0 Negotiable or Not Mentioned Tanzania 9 hours ago hesu.co.tz 13 Applied 1 Casual Applied

HESU Investment Limited is actively seeking a highly motivated and experienced Senior Technical Procurement Officer to enhance its procurement and inventory management capabilities. This role is crucial for overseeing specialized spare parts and equipment within its transport, workshop, and heavy machinery operations. The successful candidate will play a vital role in ensuring the efficient acquisition and management of technical components critical to the company's operational success.

Key responsibilities include identifying and selecting specialized vendors, interpreting complex engineering specifications to ensure part compatibility, and diligently monitoring stock levels. The officer will also be responsible for negotiating favorable pricing and delivery terms with suppliers, as well as conducting quality inspections to ensure all parts meet industry standards. The position requires a strong technical acumen, excellent analytical skills, and proven vendor management capabilities, alongside proficiency in ERP systems such as SAP, Oracle, or Microsoft Dynamics. The role is based in Tanzania.

Key Requirements

Strong understanding of technical spare parts and electro-mechanical systems. Ability to interpret engineering drawings, technical specifications, and equipment manuals. Excellent analytical and problem-solving skills. Strong negotiation and vendor management capabilities. Good understanding of inventory management principles and supply chain KPIs.
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RELATIONSHIP OFFICER – CONTACT CENTER (05 POSITIONS) @ EQUITY BANK TANZANIA

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 31 days ago equitybank.co.tz 12 Applied 8 Pro Applied

We are looking for five energetic individuals to join our team as Relationship Officers in the Contact Center. This role is crucial for maintaining Equity Bank Tanzania's reputation for excellent customer service. As the first point of contact, you will handle inquiries, resolve complaints, and guide customers through our digital and traditional banking platforms. Your objective is to ensure every caller receives professional, accurate, and timely assistance.

The position demands a high level of multi-tasking and the ability to process information quickly. Candidates must be comfortable using various communication tools and databases to manage customer interactions. By joining our contact center team, you will have the opportunity to develop a deep understanding of banking operations and contribute to a culture of service excellence that drives our bank's growth in the Tanzanian market.

Key Requirements

Bachelor’s degree in Business, Public Relations, Marketing, or a similar discipline. Previous experience working in a call center or customer-facing role, preferably in banking. Fluent in both written and spoken English and Swahili. Exceptional active listening and conflict-resolution skills. Ability to navigate multiple computer systems and CRM tools simultaneously.
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CALL CENTER AGENT - WORK EXPOSURE PLACEMENT (2 POSTS) @ CCBRT

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 33 days ago cbrt.org 22 Applied 15 Pro Applied

CCBRT (Comprehensive Community Based Rehabilitation in Tanzania) is seeking two dynamic individuals for the role of Call Center Agent under their Work Exposure Placement program. As a Call Center Agent, you will manage hotlines, answer inquiries, handle complaints, and troubleshoot problems for customers, patients, and ambassadors. You will be responsible for identifying customer needs, clarifying information, and providing effective solutions to ensure high levels of customer satisfaction and engagement. This position offers a unique opportunity for fresh graduates to gain professional experience in a leading healthcare social enterprise. The role involves building sustainable relationships by going the extra mile for every caller. Candidates are expected to follow up on customer calls when necessary and maintain accurate records of interactions. The placement is based in Dar es Salaam, within CCBRT's facility which serves as a critical referral center for specialized health services. Applicants should be prepared to work in a fast-paced environment, demonstrating flexibility and a proactive approach to learning within the medical and rehabilitation sector.

Key Requirements

Degree or Diploma in Marketing, Business Administration, Mass communication or any related field Previous experience in customer support role Strong phone and verbal communication skills along with attention to details Familiarity with Customer Relationship Management systems and practices Computer literate
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FOLLOW UP ASSISTANT @ BOXLEO COURIER & FULFILLMENT SERVICES LIMITED

0 Negotiable or Not Mentioned Tanzania 28 days ago boxleocourier.com 18 Applied 13 Pro Applied

Boxleo Courier & Fulfillment Services Limited is seeking a motivated and results-driven Follow Up Assistant to join their Operations team. This role is pivotal in ensuring that outbound orders are processed efficiently, accurately picked, packed, and labeled for dispatch to meet client expectations. The successful candidate will be responsible for scheduling and coordinating logistics with riders and regional follow-up teams to maintain seamless service delivery through precise coordination.

Beyond logistics coordination, the Follow Up Assistant will act as a primary liaison between customers and agents, providing timely updates on order status and resolving any discrepancies, delays, or damages. The role involves maintaining meticulous records of all outbound orders, generating performance reports for management, and training agents on outbound procedures and the use of warehouse equipment. This position offers an opportunity to contribute to a dynamic logistics environment where professional growth and operational excellence are prioritized.

Key Requirements

Minimum Degree in Business or any related field is required Minimum of 1.5 years of relevant experience in a call center or tele sales role Excellent communication and interpersonal skills, with the ability to engage customers professionally Strong knowledge of customer service best practices and call handling procedures Proven ability to achieve set sales and call targets while maintaining high-quality service
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DEBT COLLECTION @ KIMARO MOBILE LIMITED

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 28 days ago gmail.com 8 Applied 6 Pro Applied

Kimaro Mobile Limited is seeking a dedicated Debt Collection professional to join our dynamic team. This role is crucial for managing outstanding accounts and ensuring the financial health of the organization by following up on overdue payments and negotiating effective arrangements with clients. You will be responsible for maintaining professional customer relationships while meeting recovery targets and improving overall collection efficiency.

Candidates will work in a professional environment with opportunities for growth and development. The role involves using various communication tools to reach out to clients, necessitating strong negotiation skills and the ability to work under pressure. Performance-based incentives are provided to reward successful recovery efforts and professional excellence.

Key Requirements

Diploma or Degree in Finance, Business, or a relevant field. Previous experience in credit collection or the microfinance industry. Exceptional customer service and interpersonal skills. Experience working in a call center or telephonic collection role. Strong communication, persuasion, and negotiation skills.
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CALL CENTRE AGENT @ SIMPLE PAY

0 Negotiable or Not Mentioned Tanzania 26 days ago simplepay.capital 5 Applied 4 Pro Applied

The Call Centre Agent at Simple Pay is a pivotal role focused on the strategic management of overdue loan accounts. The primary objective is to maintain the Portfolio at Risk (PAR) below the target threshold of 2% by engaging in consistent, professional follow-ups with customers. The agent acts as a mediator between the company and the borrower, ensuring that repayment plans are established and adhered to, thereby securing the company's financial health through effective persuasion and debt recovery strategies.

Beyond collections, the role involves providing excellent customer service by educating clients on repayment benefits and resolving any misunderstandings regarding products or policies. The agent will collaborate closely with branch and field teams to streamline recovery efforts and provide critical feedback on default trends. This position requires a high level of integrity and the ability to work under pressure to meet rigorous daily performance targets while maintaining accurate records of all customer interactions and disposition statuses.

Key Requirements

Diploma or Bachelor’s Degree in Business, Finance, or a related field. Previous experience in debt collection within a call centre environment. Strong communication and negotiation skills in both Swahili and English. Ability to work under pressure and meet daily collection targets. Problem-solving and conflict resolution skills for handling difficult customers.
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LEGAL OFFICER @ WILMAR-INTL

0 Negotiable or Not Mentioned Tanzania 3 days ago tz.wilmar-intl.com 7 Applied 5 Pro Applied

The Legal Officer will provide comprehensive legal advisory support to management and business operations. This role involves drafting, reviewing, and negotiating various commercial contracts and agreements, ensuring strict compliance with labor laws, corporate regulations, and industry standards. The officer will also be responsible for handling litigation, legal disputes, and regulatory matters, while proactively managing legal risks across all manufacturing operations.

Key responsibilities extend to liaising with regulatory authorities and external legal counsel, ensuring compliance with company law, corporate governance requirements, and crucial filing obligations. The Legal Officer will coordinate annual general meetings, extraordinary meetings, and shareholder communications, facilitate Board appointments, resignations, and changes in company officers, and diligently monitor compliance with Board resolutions and governance decisions. Furthermore, the role requires the proper custody and maintenance of all corporate documents, licenses, permits, and registration documents.

Key Requirements

Bachelor of Laws (LLB) is required Must be an Advocate of the High Court of Tanzania with a valid practising license Experience of 2+ years in corporate matters Knowledge of commercial law, labour law, company law, land law, and regulatory compliance Experience dealing with government authorities, regulators, and external counsel
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ASSISTANT FINANCIAL CONTROLLER @ JAZ ELITE AURORA & JAZ AMALUNA

0 Negotiable or Not Mentioned Tanzania 4 days ago jazhotels.com 7 Applied 5 Pro Applied

The Assistant Financial Controller will support the Financial Controller in managing the financial operations of Jaz Elite Aurora & Jaz Amaluna. This role involves assisting with financial planning, budgeting, forecasting, and the preparation of accurate and timely financial reports. You will play a key role in monitoring expenses, analyzing variances, and ensuring compliance with internal controls and financial regulations. This position offers an excellent opportunity to grow within a luxury hospitality setting, contributing to the financial health and strategic decision-making of our 5-star hotels in Tanzania. The successful candidate will possess strong analytical capabilities and a commitment to financial accuracy and efficiency.

Key Requirements

Bachelor's degree in Accounting, Finance, or a related field Minimum 3-5 years of experience in finance or accounting roles, preferably in the hospitality industry Solid understanding of accounting principles and financial reporting standards Experience with financial analysis, budgeting, and forecasting processes Proficiency in accounting software and advanced Excel skills
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COMPLIANCE ASSISTANT @ STARRICH CONSULTING INTERNATIONAL

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 4 days ago starrich.co.tz 10 Applied 7 Pro Applied

We are hiring for the position of Compliance Assistant in Dar es Salaam, Tanzania. This role is critical in ensuring internal controls, compliance, and risk management excellence within our organization. The successful candidate will be responsible for conducting audits, identifying areas for improvement, recommending and implementing corrective actions, and monitoring and reporting on internal control performance. You will play a vital role in upholding the organization's integrity and adherence to regulatory standards, contributing to a robust and compliant operational framework. Be part of an organization driving professional excellence! The application deadline is 15th June 2026.

Key Requirements

Background in Accounting or Business Administration. 3-5 years of experience in auditing. Ability to conduct thorough audits and identify discrepancies. Strong analytical skills to recommend and implement corrective actions. Proficiency in monitoring and reporting on internal control performance.
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