HEAD OF RETAILS @ AXIA
The Head of Retail will be responsible for overseeing the entirety of the retail operations within the organization, specifically based in Dar es Salaam. This senior leadership role involves developing and implementing strategic initiatives to enhance sales performance, improve customer satisfaction, and ensure operational excellence across all store locations. The successful candidate will lead a diverse team, fostering a culture of high performance and continuous improvement while maintaining tight control over budgets and financial targets. In addition to day-to-day management, the Head of Retail will collaborate with other departments to align retail activities with the overall company vision. Key responsibilities include monitoring market trends, optimizing inventory levels, and spearheading marketing campaigns to drive foot traffic and conversion. We are looking for a visionary leader with a proven track record in the retail sector who can navigate the competitive landscape of Tanzania and deliver sustainable growth. The role requires a high level of accountability and the ability to represent the brand with integrity and professionalism at all times.
Key Requirements
Minimum of a Bachelor degree in Business Administration, Retail Management, or a related field.
Proven experience as a Head of Retail or in a similar senior management position within the retail industry.
Strong leadership capabilities with a track record of managing and motivating large teams to achieve targets.
In-depth knowledge of retail business processes, including inventory management and supply chain operations.
Excellent financial acumen with the ability to manage budgets, analyze P&L statements, and drive profitability.
Strategic thinking skills to develop and execute long-term business plans and growth strategies.
Outstanding communication and interpersonal skills for effective stakeholder management.
Proficiency in using retail management software and Point of Sale (POS) systems.
Strong analytical skills to interpret sales data and market trends for informed decision-making.
Ability to thrive in a fast-paced environment and handle multiple responsibilities simultaneously.
Commitment to delivering exceptional customer service standards across all retail touchpoints.