MINING TECHNICAL COMMUNICATOR @ HR WORLD LIMITED
HR World Limited is seeking a dedicated Mining Technical Communicator to join their automotive sector in Mwanza. The successful candidate will be responsible for bridging the gap between service operations, mining sites, and equipment manufacturers. This role involves providing high-level technical support, managing product issue communications, and ensuring that all technical queries are resolved efficiently using documented systems and expertise.
The role requires frequent travel to various mining sites to monitor equipment performance and communicate technical issues effectively to senior management. Key tasks include producing monthly problem reports, conducting failure analyses, and overseeing rework programs. Additionally, the candidate will be expected to mentor new staff and ensure all operations adhere strictly to safety standards and customer site policies.
The role requires frequent travel to various mining sites to monitor equipment performance and communicate technical issues effectively to senior management. Key tasks include producing monthly problem reports, conducting failure analyses, and overseeing rework programs. Additionally, the candidate will be expected to mentor new staff and ensure all operations adhere strictly to safety standards and customer site policies.
Key Requirements
Technical Degree or equivalent qualification in Mechanical, Automotive, or related field.
Minimum of 10 years of experience in mining service, technical support, or similar role.
Strong hands-on experience with mining equipment, troubleshooting, and component rebuilds.
Ability to read and interpret electrical and hydraulic schematics and technical manuals.
Knowledge of technical systems and service platforms.
Strong understanding of vehicle electrics, hydraulics, and transmission systems.
Proficiency in Microsoft Office and computer systems.
Experience in technical communication and team supervision.
Ability to travel regularly to mining sites to support operations.
Commitment to ensuring compliance with safety standards and customer site safety policies.