Best Talent Reach (BTR) Quality Control at Biovita Company

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QUALITY CONTROL @ BIOVITA COMPANY

~645,000 Mentioned Tanzania 117 days ago gmail.com 100 Applied 70 Pro Applied

Biovita Company is looking for a dedicated and analytical Quality Control professional to join our team in Tanzania. The primary focus of this role is to ensure excellence in our contact center operations by systematically evaluating operator call recordings against established quality criteria. You will be responsible for providing clear, structured, and constructive feedback to both operators and managers, fostering a culture of continuous improvement and high performance. The position offers a monthly salary of 645,000 Tshs with an additional bonus of 260,000 Tshs based on performance.

In addition to call monitoring, you will be tasked with preparing detailed reports and conducting thorough data analysis to identify trends and areas for service enhancement. You will develop strategic recommendations to boost operator performance and ensure overall service quality remains at its peak. The role also involves high-level communication and coordination with remote sites to align standards and exchange vital information across the organization. This is an excellent opportunity for a professional with supervisory experience to make a significant impact on customer satisfaction and operational efficiency.

Key Requirements

At least 1 year of experience in sales within a contact center environment. Proven experience working as a Quality Controller, Supervisor, or Team Lead. Demonstrated experience working with CRM systems to manage customer data. Strong experience in preparing, analyzing, and presenting detailed reports. Proficiency in evaluating call recordings based on specific quality metrics.
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CUSTOMER SERVICE SUPERVISOR (AFTER SALES DEPARTMENT)(01) @ CAMCO

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 67 days ago camco.cn 13 Applied 9 Pro Applied

CAMCO is seeking a dedicated Customer Service Supervisor to join the After Sales Department at our Dar es Salaam location. The successful candidate will be responsible for overseeing daily customer service operations, ensuring that all after-sales services are performed efficiently and to the highest standards. This role acts as a critical link between our valued customers and the technical workshop team, facilitating clear communication and timely resolution of service-related inquiries to ensure a seamless experience for every client.

Key responsibilities include tracking the progress of repairs, maintaining accurate service records, and managing escalated customer complaints with professional tact. The supervisor will also be tasked with monitoring customer satisfaction levels and implementing improvements to enhance the overall service experience. Candidates should possess strong leadership skills and a proven track record in customer service management, particularly within the automotive or heavy equipment industry. The position requires a proactive individual who can effectively manage multiple tasks and coordinate between different departments to meet service deadlines.

Key Requirements

Bachelor's Degree in Business Administration, Customer Service, Public Administration or related field Minimum 3 years of experience in customer service management Applicants must be aged 35 years and above Experience in after-sales, automotive, or heavy equipment is an added advantage Proven ability to supervise daily after-sales customer service operations
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QUALITY CONTROL OPERATOR (CUSTOMER SERVICE) @ CAREER OPTIONS AFRICA GROUP

~250 Mentioned Tanzania 12 days ago careeroptionsafricagroup.com 14 Applied 1 Casual Applied

Career Options Africa Group is seeking a dedicated Quality Control Operator (Customer Service) to join our team in Tanzania. This role is pivotal in ensuring the highest standards of communication and service are maintained across our call center operations. The successful candidate will be responsible for evaluating call recordings of operators, providing actionable feedback based on evaluation results, and preparing comprehensive reports that analyze performance trends. You will work closely with remote sites to ensure consistency and recommend strategies for improving operator quality and overall customer satisfaction.

In addition to monitoring and feedback, the Quality Control Operator will play a key role in identifying training needs and supporting team development. By leveraging CRM systems and analytical tools, you will transform raw data into insights that drive operational excellence. We are looking for a professional with a background in call center sales and leadership who can contribute to a culture of continuous improvement. This position offers a basic salary of USD 250 and an additional bonus of USD 100, providing a rewarding opportunity for individuals passionate about quality assurance and customer experience.

Key Requirements

At least one year of experience in call center sales environments. Previous experience in quality control, supervisor, or team lead roles. Proficiency with various CRM systems for data management. Demonstrated experience in preparing and analyzing detailed performance reports. Strong ability to evaluate call recordings and provide constructive feedback.
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ADMINISTRATIVE SUPERVISOR @ KEEWAYTZ

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 61 days ago keewaytz.com 12 Applied 4 Ultra Applied

Keewaytz is seeking a dedicated and experienced Administrative Supervisor to oversee daily administrative operations at our Dar es Salaam location. The successful candidate will be responsible for ensuring smooth office workflows, supervising administrative staff, and acting as a vital link between management and team members. Key duties include assigning tasks, monitoring performance, maintaining comprehensive record-keeping systems, and ensuring that all company documents are handled with the utmost confidentiality.

In addition to day-to-day oversight, the role involves coordinating complex schedules, preparing detailed reports, and assisting with the development of administrative policies and procedures. You will be expected to monitor administrative expenses and contribute effectively to budget preparation and control. Candidates should demonstrate strong leadership capabilities and a commitment to maintaining high standards of organizational compliance and efficiency.

Key Requirements

Bachelor’s degree in Business Administration, Human Resource Management, or a related field. A minimum of 3 years of proven experience in administrative roles. Must be at least 28 years of age. Strong leadership and organizational skills to supervise and support administrative staff. Excellent communication skills, both written and verbal.
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ACCOUNT SUPERVISOR (1) @ PAL VISTA HOTEL

0 Negotiable or Not Mentioned Tanzania, Morogoro 60 days ago gmail.com 13 Applied 9 Pro Applied

Pal Vista Hotel is looking for a qualified Account Supervisor to manage our financial operations. The successful applicant will oversee the accounting department, ensuring accurate record-keeping, timely financial reporting, and compliance with all local tax regulations and accounting standards.

Responsibilities include monitoring cash flow, managing payroll, and conducting regular audits of hotel inventory and expenditures. This role requires a detail-oriented professional who can provide insightful financial analysis to support the management's decision-making process.

Key Requirements

Bachelor’s degree in Accounting or Finance. CPA or equivalent professional certification. Experience in hospitality accounting or hotel finance. Proficiency in accounting software like Tally or QuickBooks. Advanced Microsoft Excel skills.
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OPERATION SUPERVISOR @ KIMARO MOBILE LIMITED

0 Negotiable or Not Mentioned Tanzania 51 days ago gmail.com 14 Applied 10 Pro Applied

Join KIMARO MOBILE LIMITED as an Operation Supervisor and take charge of overseeing our daily operations in Tanzania. This leadership role involves monitoring performance, ensuring process efficiency, and guaranteeing that the company's targets are consistently achieved across multiple regions. You will be instrumental in maintaining high standards of productivity and fostering a collaborative team environment that thrives on excellence and integrity.

As an Operation Supervisor, you will be expected to use your management skills to optimize resource allocation and improve service delivery. We provide a competitive salary, career advancement opportunities, and a supportive professional environment. We are looking for motivated professionals aged 18 or older who can demonstrate strong leadership and a commitment to operational success. This is an excellent opportunity for someone looking to grow their career within a dynamic and fast-paced mobile service industry.

Key Requirements

Certificate, Diploma or Degree in Management, Operations, or a relevant field. Good communication and organizational skills. Proficiency in MS Office and computer applications. Ability to work independently and as part of a team. Integrity, honesty and a strong work ethic.
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LOGISTICS & TRACKING OFFICER @ ACQUISITION 416

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 76 days ago gmail.com 12 Applied 8 Pro Applied

Acquisition 416 is seeking a dedicated Logistics & Tracking Officer to join their team in Bunju, Dar es Salaam. The successful candidate will be responsible for the seamless coordination of transportation activities, ensuring that both inbound and outbound goods are moved efficiently. This role involves working closely with various vendors, including transporters and freight forwarders, to maintain high service standards and timely deliveries.

Key duties include real-time monitoring of fleet movements via GPS tracking systems, identifying any deviations or incidents, and optimizing routes to minimize costs and fuel usage. The officer will also be tasked with managing critical logistics documentation such as waybills and delivery notes, while tracking key performance indicators (KPIs) such as fuel usage and turnaround time to drive continuous improvement within the operations department.

Key Requirements

Bachelor’s Degree in Logistics, Business, IT, or related field. Minimum 1 year experience in logistics or tracking. Strong Excel and GPS tracking system knowledge. Good communication and problem-solving skills. Knowledge of Dar es Salaam routes.
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SENIOR TILE / MARBLE / GRANITE FINISHING SUPERVISOR @ AJEETS

0 Negotiable or Not Mentioned Tanzania 68 days ago ajeets.com 9 Applied 6 Pro Applied

Ajeets is currently seeking a highly experienced and dedicated Senior Tile / Marble / Granite Finishing Supervisor to join a prestigious construction project in Tanzania. This role is designed for a professional with extensive hands-on expertise in the installation and finishing of various premium materials, including decorative tiles, marble, and granite. The successful candidate will be responsible for overseeing site teams, managing daily operations, and ensuring that all finishing work adheres to the highest standards of quality and craftsmanship.

Candidates must demonstrate a strong ability to handle site teams effectively and ensure that project timelines are met without compromising on safety or quality. This position requires a professional who can troubleshoot site-specific technical issues and coordinate seamlessly with project managers and architects. If you have a proven track record of excellence in architectural stone finishing and possess the required international experience, we invite you to apply for this challenging and rewarding opportunity.

Key Requirements

10–15 years of hands-on experience in tile, marble & granite works. Strong experience in finishing, installation & site supervision. Gulf experience is mandatory for this position. Ability to handle site teams and ensure high-quality finishing work. Expertise in reading architectural drawings and site layouts.
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ADMINISTRATION MANAGER @ ANKA ARCHITECTURE AND ENGINEERING

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 27 days ago ankadesign.co.tz 8 Applied 1 Casual Applied

ANKA ARCHITECTURE AND ENGINEERING is seeking a highly competent and organized Administration Manager to oversee daily operations at their Dar es Salaam location. The successful candidate will play a pivotal role in managing both office and site staff, ensuring that all directives from the company directors are executed with precision and efficiency. This position requires a leader who can maintain high standards of discipline and foster a productive work environment across all departments. The role serves as a key link between management and the operational workforce, ensuring organizational goals are met consistently.

Key responsibilities include coordinating between various teams, tracking daily operations, and providing comprehensive reports to the management team. The Administration Manager is expected to identify internal bottlenecks and implement effective solutions to improve the overall workflow. Applicants must be fluent in English and possess strong communication skills to facilitate seamless interaction within the company. Salary for this position is to be discussed based on the candidate's professional experience and qualifications. This is a full-time opportunity for a professional looking to grow within a dynamic architecture and engineering firm.

Key Requirements

Fluent English (mandatory) Strong leadership and communication skills Extensive experience in managing teams both in office and on-site Ability to effectively follow instructions and deliver tangible results Must be based in or willing to relocate to Dar es Salaam
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CUSTOMER SERVICE SUPERVISOR (AFTER SALES) @ CAMCO TANZANIA

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 67 days ago camco.cn 14 Applied 10 Pro Applied

CAMCO Tanzania is seeking a dedicated and experienced Customer Service Supervisor to lead our after-sales department in Dar es Salaam. The successful candidate will be responsible for overseeing daily customer service operations, ensuring that all client inquiries and after-sales issues are resolved promptly and efficiently. You will play a key role in maintaining high standards of service quality and building long-lasting relationships with our clients in the heavy equipment sector. The role requires a proactive leader with at least three years of professional experience and a deep understanding of the customer service lifecycle.

You will mentor team members, monitor performance metrics, and collaborate with other departments to enhance the overall customer experience. This position requires someone who is adept at handling complex customer interactions and providing technical support coordination. This is an excellent opportunity for a professional looking to grow within a dynamic international organization committed to excellence in the Tanzanian market. The deadline for applications is 19 April 2026.

Key Requirements

Minimum of 3 years of professional experience in customer service roles. Proven track record in after-sales service management. Background or familiarity with heavy equipment or machinery is a major advantage. Strong leadership skills with the ability to manage and motivate a diverse team. Excellent verbal and written communication skills in English and Swahili.
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