0 Negotiable or Not Mentioned
Kenya, Nairobi
3 days ago
holidayinnnairobi.com
315 Views
Holiday Inn Nairobi Two Rivers is looking for a dynamic and service-oriented Receptionist to join our Front Office team. The ideal candidate will be the first point of contact for our guests, ensuring a warm welcome and efficient check-in and check-out processes. You will handle guest inquiries, manage reservations using the Opera system, and maintain a high standard of professional service throughout the guest's stay.
As a Receptionist, you will be responsible for multitasking in a fast-paced hotel environment while maintaining attention to detail and a high level of integrity. You will coordinate with other departments to fulfill guest requests and resolve any issues promptly. This role requires a professional appearance and excellent interpersonal skills to foster a positive guest experience at our Four Star property at Two Rivers Mall.
Key Requirements
Minimum of 2 years' experience as a receptionist in a busy hotel environment.
Diploma in Front Office Operations from a recognized institution.
Proficiency in Opera software system.
Excellent communication and interpersonal skills.
Strong customer service and guest handling skills.
Ability to multitask and work under pressure.
High level of integrity and attention to detail.
Well-groomed with a professional appearance.
Ability to handle cash transactions and process payments accurately.
Knowledge of local attractions and transportation options to assist guests.
0 Negotiable or Not Mentioned
Kenya, Mombasa
9 days ago
icakenya.org
1132 Views
ICA is seeking a dedicated and passionate Program Officer for Economic Empowerment to join our team in Mombasa. This role is pivotal in building feminist and climate-resilient livelihood systems that empower local communities. The successful candidate will work closely with stakeholders to promote agroecology and climate justice initiatives, ensuring that economic empowerment programs are both sustainable and inclusive. The position focuses on developing innovative approaches to livelihood security within the context of environmental changes.
Responsibilities include overseeing the implementation of field projects, conducting research on economic trends within the region, and advocating for policies that support feminist economic futures. You will be expected to manage program budgets, lead community outreach efforts, and collaborate with diverse partners to drive systemic change. This is an exciting opportunity for a professional committed to social justice and environmental sustainability to make a meaningful impact on the ground in Kenya.
Key Requirements
Bachelor’s degree in Social Sciences, Economics, Agriculture, or a related field.
Proven experience in managing livelihood or economic empowerment programs.
Deep understanding of feminist economic principles and climate justice.
Hands-on experience or academic knowledge of agroecology practices.
Strong project management skills including planning and budgeting.
Excellent written and verbal communication skills in English and Swahili.
Experience in monitoring and evaluation (M&E) for community projects.
Ability to build and maintain relationships with diverse stakeholders.
Commitment to gender equality and social justice frameworks.
Strong analytical and research skills related to economic development.
0 Negotiable or Not Mentioned
Kenya
1 day ago
gmail.com
162 Views
The client is a reputable international corrugated packaging brand focused on delivering reliable, eco-friendly packaging solutions across diverse industries. They are currently venturing into the Kenyan market and are looking for a results-driven Sales Agent to join their growing presence. With a strong emphasis on sustainability, innovative design, and efficient supply chains, the company partners with distributors across Africa to support safe product movement and strong business operations.
As a Sales Agent, you will be an experienced and well-connected sales professional capable of driving market entry and growth within Kenya. You will be responsible for identifying potential clients in the FMCG, packaging distribution, and agricultural sectors, leveraging your existing network to generate leads and close high-value deals. This role requires a self-motivated individual who can work independently to represent a global brand in the local market.
Key Requirements
Must be based in Kenya
2–3+ years of proven sales experience
Currently working as a sales agent, distributor, or independent sales representative
Strong existing network in FMCG companies
Strong existing network in Packaging distributors
Strong existing network in Agriculture exporters (fruits, vegetables, etc.)
Demonstrated ability to generate leads and close deals
Excellent negotiation and interpersonal communication skills
Deep understanding of the corrugated packaging industry and local market trends
Ability to work autonomously and manage a complex sales pipeline
0 Negotiable or Not Mentioned
Kenya, Nairobi
4 days ago
gmail.com
401 Views
Knops Hospitality Consultants is currently seeking a dedicated and experienced Line Chef to join a dynamic kitchen team located in Nairobi. The ideal candidate will be passionate about the culinary arts, focusing on delivering high-quality food presentation and maintaining absolute consistency in every dish served. This role offers an excellent opportunity to work within a professional hospitality environment that values excellence and teamwork. As a Line Chef, you will be responsible for preparing and cooking dishes according to established standards while ensuring strict adherence to kitchen hygiene and food safety regulations. You will thrive in a fast-paced setting, collaborating closely with other kitchen staff to ensure seamless operations. The position offers a competitive salary and significant career growth opportunities within a supportive and professional work environment.
Key Requirements
Prepare and cook dishes to high standards
Maintain kitchen hygiene and food safety protocols
Work efficiently in a fast-paced, team-driven environment
Proven experience as a Line Chef or in a similar culinary role
Strong knowledge of various cooking methods and ingredients
Ability to follow recipes accurately and maintain consistency
Excellent organizational and time management skills
Ability to stand for long periods and handle high-pressure situations
Effective communication skills for coordination with the kitchen team
Commitment to professional hospitality standards and presentation
0 Negotiable or Not Mentioned
Kenya, Nairobi
4 days ago
gmail.com
463 Views
Knops Hospitality Consultants is seeking a smart, energetic, and customer-focused Waitress to join their growing hospitality team in Nairobi. The successful candidate will be responsible for delivering exceptional customer service and creating memorable guest experiences through attentive and professional table service. This role is ideal for individuals who are passionate about hospitality and enjoy working in a fast-paced, guest-oriented environment.
In this role, you will be expected to take and manage orders efficiently while maintaining clean and organized service areas. The position offers a competitive salary along with training and growth opportunities within a friendly and professional work environment. Candidates should possess strong communication skills and a positive attitude to contribute effectively to the team's success in Nairobi.
Key Requirements
Deliver exceptional customer service
Take and manage orders efficiently
Maintain clean and organized service areas
Excellent communication and interpersonal skills
Ability to work in a fast-paced environment
Previous experience in hospitality or food service
Strong attention to detail and accuracy
Ability to stand for long periods of time
Knowledge of food safety and hygiene protocols
Ability to work flexible hours including weekends
Professional appearance and friendly demeanor
0 Negotiable or Not Mentioned
Tanzania, Moshi Mjini
10 days ago
lesadentalsurgery.or.tz
989 Views
Lesa Dental Surgery is seeking a dedicated and professional Registered Nurse (RN) to join our clinical team in Moshi Mjini. The successful candidate will be responsible for providing high-quality nursing care, assisting during dental procedures, and ensuring patient comfort throughout their visit. This role requires a professional who is detail-oriented and capable of maintaining the high standards of hygiene and patient safety required in a specialized dental surgery environment.
In addition to general nursing duties, the Registered Nurse will manage clinical records, monitor patient recovery post-procedure, and collaborate closely with the dental team. We are looking for an individual who is passionate about healthcare and possesses strong interpersonal skills to interact effectively with patients and staff. If you are a registered professional with the required certifications and a commitment to excellence, we encourage you to submit your application for this position at our Moshi location.
Key Requirements
Must hold a Diploma or Bachelors Degree in Nursing from a recognized institution.
Must have relevant certificates in Nursing with dental assistance as an added advantage.
Completed full clinical training and a mandatory internship program.
Must be currently and actively registered with the Tanzania Nursing and Midwifery Council (TNMC).
Possession of updated and valid Continuing Professional Development (CPD) points.
Minimum of at least 2 years of professional nursing experience in a clinical setting.
Strong knowledge of dental instruments and surgical assistance protocols.
Ability to maintain strict sterilization and infection control standards.
Excellent communication skills for patient education and coordination.
Proficiency in basic computer applications for medical record keeping.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
1 day ago
matezatours.co.tz
195 Views
Mateza Tours & Travel is seeking a dedicated and strategic Marketing Manager to join their team in Zanzibar. This role is pivotal for driving the company's brand presence and overseeing all marketing initiatives within the travel and tourism sector. The manager will be responsible for crafting comprehensive marketing plans that utilize digital, social, and traditional media to capture market share and enhance customer engagement.
In addition to strategy development, the Marketing Manager will provide leadership to the marketing department, fostering a culture of excellence and mentorship. Key responsibilities include managing CRM systems like HubSpot, optimizing SEO/SEM efforts, and coordinating with other departments to ensure marketing goals align with the broader company vision. Candidates should be ready to work in a fast-paced environment and possess a strong passion for African safaris and hospitality.
Key Requirements
Bachelor’s degree in Marketing or a related field (Master’s is a plus).
5+ years’ experience in marketing roles.
2+ years’ experience specifically in a managerial capacity.
At least 3 years of hands-on experience with HubSpot and marketing automation.
Proven expertise in SEO, SEM, and digital analytics.
Experience working with Property Management Systems (PMS) and channel managers.
Solid understanding of OTA (Online Travel Agency) environments.
Exceptional leadership, communication, and project management skills.
Demonstrated ability to analyze market trends and competitor activities.
Previous experience in the travel, tourism, or hospitality industry is highly preferred.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
3 days ago
micasa.co.tz
509 Views
Mi Casa Lounge is hiring Cleaners to maintain the highest standards of cleanliness throughout the premises. Responsibilities include cleaning the lounge area, restrooms, and kitchen facilities to ensure a safe and hygienic environment for all patrons and staff members. Candidates must be reliable, hardworking, and willing to work flexible hours, including weekends and late-night shifts. This position is vital to the guest experience, as maintaining a pristine environment is a core value of our establishment.
Key Requirements
Strong attention to detail
Physical stamina for manual tasks
Proven reliability and punctuality
Knowledge of cleaning chemicals and safety
Ability to work late-night shifts
Teamwork and cooperation
Efficiency in task completion
Respect for hygiene and safety standards
Professional discretion
Ability to follow instructions accurately
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
3 days ago
micasa.co.tz
542 Views
The FB Manager will be responsible for overseeing all social media activities for Mi Casa Lounge, with a specific focus on managing the Facebook page. This role involves creating engaging content, responding to customer inquiries, and developing strategies to increase the lounge's online presence and brand awareness. Candidates should have a passion for the hospitality industry and be able to translate the lounge experience into compelling digital narratives. You will monitor metrics to track growth and engagement while ensuring that all online communication aligns with the brand's identity and professional standards.
Key Requirements
Knowledge of social media platforms
Content creation skills
Experience with Facebook Business Suite
Basic graphic design skills
Community management experience
Ability to analyze social media metrics
Digital marketing strategy development
High level of creativity
Strong verbal and written communication
Time management and multitasking
Proactive approach to engagement
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
3 days ago
micasa.co.tz
558 Views
Mi Casa Lounge is seeking a meticulous Stock & Cost Controller to manage inventory and oversee cost management processes. The successful candidate will be responsible for tracking stock levels, performing regular audits, and analyzing costs to ensure maximum profitability and minimal waste across all departments. You will work closely with the management team to identify discrepancies and implement efficient procurement strategies. This role requires a strong financial background and the ability to maintain accurate records in a fast-paced lounge environment.
Key Requirements
Accounting or Finance background
Experience in inventory management
Proficiency in Microsoft Excel
Analytical skills for cost assessment
Knowledge of beverage and food costing
Internal auditing skills
Extreme attention to detail
High level of integrity
Procurement and supplier coordination experience
Financial reporting capabilities
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
3 days ago
micasa.co.tz
509 Views
As a Supervisor at Mi Casa Lounge, you will be tasked with overseeing daily operations and ensuring that both staff and guests experience a high standard of service. You will lead the team, manage shift rotations, and address any operational issues that arise during service hours to ensure a smooth workflow. The ideal candidate will have strong interpersonal skills and the ability to motivate staff while maintaining strict adherence to company policies. Your role is crucial in maintaining the atmosphere of the lounge and ensuring that guest satisfaction remains a top priority.
Key Requirements
Prior leadership or management experience
Excellent verbal communication
Customer service excellence
Conflict resolution skills
Experience in shift scheduling
Team management and motivation
Operational oversight skills
Strong problem-solving abilities
Ability to multitask under pressure
Professionalism and grooming standards
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
8 days ago
minitreks.com
978 Views
Minitreks | Travel & Tours is seeking a dynamic and results-oriented Sales Representative to join our growing team. This role is perfect for individuals who possess a deep passion for the travel industry and have a knack for engaging with customers through various digital platforms. The primary focus of this position is to promote our diverse range of tour packages and travel services while maintaining a strong online presence for the brand.
As a Sales Representative, you will be responsible for managing our social media channels, including Instagram and TikTok, by creating compelling reels, posts, and captions. You will also handle direct customer inquiries, conduct consistent follow-ups through calls and messages, and identify new business opportunities to expand our reach. The ideal candidate will be self-motivated, target-driven, and capable of building long-lasting relationships with our clients to ensure exceptional customer satisfaction.
Key Requirements
Minimum 3 years experience in sales
Experience in social media management & content creation
Strong communication & negotiation skills
Ability to handle customers professionally
Confidence in making calls and follow-ups
Ability to create engaging content (posts, reels, captions)
Experience in the travel industry is an added advantage
Self-motivated and target-driven
Proficiency in utilizing digital marketing tools
Ability to work independently and meet monthly sales targets
Strong organizational and time-management skills
~24,000 Mentioned
Kenya, Nairobi
8 days ago
morsanhr.co.ke
836 Views
Our client is seeking a dedicated and detail-oriented Public Area Attendant to oversee and maintain the cleanliness, hygiene, and aesthetic presentation of all public spaces within their Nairobi facility. This essential role ensures that lobbies, hallways, restrooms, and outdoor areas remain safe, welcoming, and professional for both guests and staff members. Responsibilities include sanitizing high-traffic surfaces, replenishing supplies, and operating specialized cleaning equipment such as vacuum cleaners and buffers. The salary for this position is KES 24,000.
In addition to technical cleaning tasks, the ideal candidate must demonstrate a high level of integrity and professionalism when interacting with guests. The role requires proactive identification of maintenance issues, such as faulty lighting or leaks, and meticulous record-keeping of daily logs and supply usage. Successful applicants will work closely with the housekeeping team to maintain high standards of sanitation and waste disposal in accordance with established SOPs, contributing to the overall reputation of the facility.
Key Requirements
Certificate or Diploma in Housekeeping, Hospitality Management, or a related field.
Minimum of 3 years of professional experience in housekeeping or public area maintenance.
Strong verbal communication skills and a customer-friendly attitude for guest interactions.
High level of integrity, discipline, and reliability in handling daily tasks.
Physically fit and capable of managing demanding physical work and long shifts.
Exceptional attention to detail regarding cleanliness and presentation standards.
Ability to work independently and manage time effectively in a fast-paced environment.
Willingness to work flexible hours, including evenings, weekends, and holidays.
Proficiency in operating cleaning equipment like vacuum cleaners, buffers, and scrubbers.
Knowledge of handling cleaning chemicals safely in compliance with MSDS standards.
Ability to maintain accurate daily cleaning logs and incident reports.
Proactive approach to reporting maintenance issues and environmental hazards.
0 Negotiable or Not Mentioned
Tanzania, Morogoro
4 hours ago
gmail.com
31 Views
Pal Vista Hotel is looking for a qualified Account Supervisor to manage our financial operations. The successful applicant will oversee the accounting department, ensuring accurate record-keeping, timely financial reporting, and compliance with all local tax regulations and accounting standards.
Responsibilities include monitoring cash flow, managing payroll, and conducting regular audits of hotel inventory and expenditures. This role requires a detail-oriented professional who can provide insightful financial analysis to support the management's decision-making process.
Key Requirements
Bachelor’s degree in Accounting or Finance.
CPA or equivalent professional certification.
Experience in hospitality accounting or hotel finance.
Proficiency in accounting software like Tally or QuickBooks.
Advanced Microsoft Excel skills.
Knowledge of Tanzanian tax laws and VAT regulations.
Ability to prepare and analyze financial statements.
Experience in payroll processing and administration.
High level of integrity and ethical standards.
Excellent organizational and time-management skills.
0 Negotiable or Not Mentioned
Tanzania, Morogoro
4 hours ago
gmail.com
30 Views
Pal Vista Hotel is seeking a dedicated Accountant / Cashier (2) to join our financial team in Morogoro. The ideal candidate will be responsible for managing financial transactions, maintaining accurate ledger entries, and ensuring that all cash handling procedures are followed strictly according to company policy. You will play a vital role in the daily operations of the hotel, balancing accounts and providing excellent service to our guests.
In this role, you will also be expected to prepare periodic financial statements, handle bank reconciliations, and assist in the preparation of tax returns. Candidates should possess a strong background in accounting principles and have the ability to work effectively in a high-pressure hospitality environment. If you are detail-oriented and possess high integrity, we encourage you to apply for this exciting opportunity at our establishment.
Key Requirements
Knowledge of accounting principles and practices.
Experience with cash handling and POS systems.
Proficiency in MS Office, especially Excel.
Strong mathematical and analytical skills.
Excellent customer service and communication skills.
Ability to maintain accurate financial records.
Attention to detail and high level of integrity.
Degree or Diploma in Accounting, Finance, or related field.
Ability to work in a fast-paced hotel environment.
Familiarity with tax regulations and reporting.
0 Negotiable or Not Mentioned
Tanzania, Morogoro
4 hours ago
gmail.com
30 Views
We are seeking four motivated Cooks and Commis to join our vibrant kitchen team at Pal Vista Hotel. In this role, you will be responsible for preparing ingredients, assisting senior chefs with food production, and maintaining the cleanliness of your workstation. This is an excellent opportunity for aspiring chefs to gain experience in a professional hotel environment.
You will contribute to the timely delivery of meals and ensure that all food is prepared according to the established recipes and standards of the hotel. Successful candidates will be mentored by senior culinary staff to develop their skills across different sections of the kitchen, from appetizers to main courses.
Key Requirements
Basic culinary training or certificate
Previous experience in a commercial kitchen environment
Working knowledge of food preparation techniques
Ability to follow recipes and instructions precisely
Strong teamwork and communication skills
Understanding of kitchen hygiene and sanitation
Physical stamina for long shifts and standing
Ability to work effectively under pressure
Proactive attitude and willingness to learn
Basic communication skills in English and Swahili
0 Negotiable or Not Mentioned
Tanzania, Morogoro
4 hours ago
gmail.com
30 Views
Pal Vista Hotel is seeking a dedicated Driver to join our hospitality team in Morogoro. The successful candidate will be responsible for transporting guests safely to and from various destinations, ensuring a comfortable and professional travel experience. You will also assist with luggage and provide information about local attractions and hotel services to our valued guests.
In addition to driving duties, you will be expected to maintain the cleanliness and basic upkeep of the hotel vehicle. This role requires a high degree of reliability and a customer-first attitude to represent Pal Vista Hotel effectively on the road. You must be prepared to work flexible hours including weekends and holidays based on guest arrivals and departures.
Key Requirements
Valid driver's license with appropriate class
Clean driving record with no major accidents
Previous experience in hotel transport preferred
Excellent punctuality and reliability
In-depth knowledge of Morogoro routes and landmarks
Basic knowledge of vehicle maintenance and checks
Strong customer service and interpersonal skills
Ability to work flexible hours and shifts
Good communication skills in Swahili and English
Professional appearance and grooming standards
0 Negotiable or Not Mentioned
Tanzania, Morogoro
4 hours ago
gmail.com
30 Views
Pal Vista Hotel is looking for two Kitchen Stewards to maintain the cleanliness and organization of our kitchen facilities. Your primary responsibilities will include washing dishes, cleaning kitchen equipment, and ensuring that all garbage is disposed of properly according to health codes.
You will support the culinary team by ensuring that clean utensils and equipment are always available, playing a crucial role in the overall efficiency and safety of the kitchen operations. This role is fundamental to maintaining the high standards of hygiene and professionalism that our hotel prides itself on. You must be hardworking and dedicated to keeping the back-of-house area spotless.
Key Requirements
Strict adherence to hygiene and sanitation protocols
Physical fitness for heavy lifting and manual cleaning
High level of reliability and consistency
Basic understanding of cleaning chemical handling
Strong teamwork and ability to assist others
Exceptional attention to cleanliness and detail
Ability to work quickly in a fast-paced environment
Excellent punctuality for shift-based work
Willingness to work weekends and evening shifts
Previous experience in a cleaning or stewarding role preferred
0 Negotiable or Not Mentioned
Tanzania, Morogoro
4 hours ago
gmail.com
43 Views
We are looking for energetic Sales & Marketing Officers to join the Pal Vista Hotel team. The primary goal of these positions is to increase brand awareness and drive bookings by developing and executing creative marketing campaigns and building strong relationships with corporate clients and travel agencies.
You will be responsible for identifying new market opportunities, managing our social media presence, and representing the hotel at various events. The ideal candidates will be proactive, result-oriented, and possess a deep understanding of the hospitality market trends in Tanzania.
Key Requirements
Diploma or Degree in Marketing or related field.
Proven track record in sales within the hospitality sector.
Strong negotiation and closing skills.
Proficiency in social media marketing and digital tools.
Ability to develop and maintain corporate relationships.
Excellent verbal and written communication skills.
Knowledge of market trends in the Morogoro region.
Ability to work independently and meet sales targets.
Professional grooming and presentation.
Flexibility to travel for client meetings and events.
0 Negotiable or Not Mentioned
Tanzania, Morogoro
4 hours ago
gmail.com
30 Views
We are looking for energetic and professional Waiters and Waitresses to join our service team at PAL VISTA HOTEL. Your primary role will be to provide high-quality table service, taking orders accurately, and ensuring that guests have a pleasant dining experience from the moment they arrive until they depart. You will be expected to maintain a thorough knowledge of our menu and offer recommendations to guests.
As a member of our service staff, you will also be responsible for maintaining the cleanliness of the dining area and setting up tables according to hotel standards. Teamwork is essential in this role, as you will collaborate with the kitchen and bar staff to ensure orders are served promptly. This position offers a dynamic work environment in the heart of Morogoro for individuals dedicated to the art of hospitality.
Key Requirements
Previous experience as a waiter or waitress in a reputable establishment.
Ability to provide high-quality and friendly customer service.
Excellent verbal communication skills.
Ability to work efficiently in a fast-paced environment.
Strong organizational and time management skills.
Physical stamina to stand and walk for long shifts.
Professional appearance and a positive demeanor.
Basic knowledge of food and beverage menu items and pairings.
Ability to work effectively as part of a cohesive team.
Flexibility to work various shifts including weekends and holidays.
Strong attention to detail when taking and delivering orders.
0 Negotiable or Not Mentioned
Kenya
10 days ago
pfizerglobalco.com
884 Views
We are currently looking for Agricultural Engineers and Farm Managers to support major agribusiness initiatives in Kenya. This position involves managing technical farming operations and integrating innovative agricultural engineering solutions to optimize yield and resource usage. The role is critical for organizations looking to modernize their farming practices and improve efficiency across Kenyan agricultural landscapes. Candidates will work closely with agritech specialists to implement sustainable farming methods.
Professionals joining this initiative in Kenya will work on high-impact projects that define the future of food production in East Africa. The role offers a collaborative environment with leading agribusinesses and exposure to global supply chain dynamics. Whether working on-site or in a hybrid capacity, the successful candidate will be a key player in enhancing Kenya’s agricultural output and contributing to the broader goal of regional food security.
Key Requirements
Significant experience in agricultural engineering or farm management.
Understanding of technical farming equipment and irrigation systems.
Knowledge of supply chain dynamics and export-led agriculture.
Skill in operations management for large-scale agricultural projects.
Expertise in procurement and agricultural logistics management.
Passion for agricultural innovation and sustainable food security.
Ability to manage diverse teams in on-site and remote settings.
Strong background in crop science or agricultural resource management.
Competency in quality assurance and environmental compliance.
Excellent organizational skills for multi-site farm operations.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
10 days ago
safirablu.com
2092 Views
SafiraBlu Luxury Resort & Villas is seeking a professional and detail-oriented Cluster Reservation Agent to join their dynamic hospitality team. This is an on-premises role based at the resort's properties in Nungwi, Zanzibar, where the successful candidate will handle room reservations through various channels, including telephone, email, and online booking platforms. The role requires the accurate input and updating of bookings within the management system while providing potential guests with comprehensive information regarding room categories, rates, packages, and overall hotel services.
In addition to reservation management, the Cluster Reservation Agent is responsible for ensuring that all specific guest requests and preferences are meticulously recorded and communicated to the relevant departments to ensure a seamless guest experience. As this is a live-on-site position, the resort provides on-premise accommodation and meals for the employee. The ideal candidate will maintain the highest standards of customer service and professionalism, contributing to the positive atmosphere of the resort and ensuring exceptional guest satisfaction from the initial point of contact.
Key Requirements
Proven experience as a Reservation Agent or in a similar role within the hospitality industry.
Strong knowledge of Opera Cloud and Ezee Absolute systems is an added advantage.
Excellent verbal and written communication skills in English.
Clear and professional telephone etiquette for handling guest inquiries.
Strong attention to detail and exceptional organizational skills.
Ability to multitask and work effectively under pressure in a fast-paced environment.
Fluency in English; knowledge of additional languages is a significant benefit.
Customer-focused and service-driven attitude toward guest interactions.
Strong problem-solving skills to address reservation discrepancies or guest needs.
Must be a team player with a positive and professional personality.
Absolute willingness to live on-premises at the Safira Blu location.
0 Negotiable or Not Mentioned
Tanzania, Singida
9 days ago
gmail.com
891 Views
Samaki Complex in Singida is looking for a dynamic and experienced Manager to oversee its diverse business operations including restaurant services, conference halls, catering, social events, and bar management. The successful candidate will be responsible for the daily management of the facility, leading a dedicated team to ensure exceptional customer service, and making strategic decisions to drive profitability and enhance the company's reputation. Candidates are expected to actively seek new markets and clients to grow the business footprint.
Beyond operational tasks, the Manager will handle financial reporting, including monthly income and expenditure statements, and the development and implementation of comprehensive business plans. Requirements include a background in Business or Hotel Management with at least three years of leadership experience. Proficiency in business software and an understanding of local tax regulations are essential for this role to ensure the smooth and compliant running of Samaki Complex.
Key Requirements
Bachelor's degree or Diploma in Business, Hotel Management, or a related field
At least 3 years of experience in leadership and management positions
Proven experience in hotel or similar business operations
Creative and innovative mindset in business management
Ability to prepare and analyze monthly income and expenditure reports
Capability to prepare and execute detailed business action plans
Strong skills in building and managing effective staff teams
Knowledge and ability to manage various tax-related matters
Excellent communication and leadership skills
Proficiency in using computers and business-related software applications
0 Negotiable or Not Mentioned
Tanzania, Singida
9 days ago
gmail.com
803 Views
Samaki Complex is looking for two professional and well-mannered Waiters to provide exceptional service to our guests in Singida. Responsibilities include welcoming and serving customers with kindness and efficiency, handling food and beverage orders during regular dining and special events, and ensuring the dining area remains clean and organized. Additionally, waiters will be responsible for the setup and preparation of our conference rooms and social halls, ensuring they meet the requirements for meetings and celebrations.
Candidates should have a background in secondary or college education with a focus on hospitality or customer service. We value individuals who are neat, have a positive attitude, and possess the ability to work harmoniously within a team. The role requires someone who is dedicated to maintaining high standards of cleanliness and presentation, ensuring that every customer leaves satisfied with their experience at Samaki Complex.
Key Requirements
Education level from Secondary school up to Certificate or Diploma level
Excellent communication skills and customer care techniques
Ability to work effectively and cooperatively within a team
Must be neat with a professional and well-groomed appearance
Good character and a positive attitude toward guests
Willingness to be proactive and value hard work
Ability to perform setup and preparation of conference rooms
Experience in serving food and beverages during meetings and functions
Strong commitment to maintaining cleanliness of workspace and equipment
Organizational skills to ensure a good layout of the service area
0 Negotiable or Not Mentioned
Kenya
5 days ago
solvoglobal.com
395 Views
The Customer Service Representative (CSR) role based in Kenya is designed for individuals who are passionate about delivering exceptional customer experiences. In this position, you will serve as the primary point of contact for customer inquiries via telephone, providing empathetic and solution-driven support. Your core responsibilities involve active listening to understand customer concerns, offering clear and accurate resolutions, and professionally handling escalations to ensure a positive resolution process. You will be expected to apply critical thinking to troubleshoot issues and approve adjustments or returns within established company guidelines while conducting necessary follow-ups to ensure full satisfaction.
Beyond direct customer support, this role emphasizes integrity and collaboration. You will maintain strict confidentiality of customer information and stay updated on all product developments, policies, and procedures. Working closely with your teammates and leadership, you will contribute to the improvement of service delivery processes and participate in ongoing training opportunities. This is an excellent opportunity for a proactive, tech-savvy individual to thrive in a fast-paced, goal-oriented environment where service excellence and accountability are highly valued.
Key Requirements
Minimum 1 year of customer service experience in call center, retail, or hospitality environments.
Strong verbal and written communication skills with a focus on de-escalation techniques.
A proactive problem-solving mindset with the ability to adapt to changing situations.
High levels of personal integrity, accountability, and reliability in handling customer data.
Ability to perform effectively in a fast-paced and goal-oriented service environment.
Tech-savvy with the proficiency to multitask across multiple software systems simultaneously.
Demonstrated ability to handle professional escalations and maintain composure under pressure.
Strong active listening skills to accurately identify and address customer needs.
Commitment to participating in ongoing training and professional development sessions.
Ability to work collaboratively within a team to improve overall service delivery processes.
Proficiency in English to interact clearly with a diverse customer base.
0 Negotiable or Not Mentioned
Kenya, Bomet
9 days ago
gmail.com
769 Views
Telepolis Village Hotel is seeking a professional Receptionist to serve as the first point of contact for our guests in Kiptenden, Bomet. In this role, you will handle check-ins and check-outs, manage reservations, and answer inquiries both in person and over the phone. Your primary goal is to provide a seamless and pleasant experience for every guest from the moment they arrive until they depart our facility.
The ideal candidate will be highly organized, friendly, and capable of managing administrative tasks efficiently. You will also be responsible for maintaining guest records, processing payments, and coordinating with other departments to ensure specific guest requests are handled promptly. This is a vital role that requires a dedicated individual with a strong commitment to excellence in customer service and front-office administration.
Key Requirements
Diploma in Hotel Management / Catering or related field
Relevant experience working at a front desk or in a receptionist role
Exceptional verbal and written communication skills
Strong customer service orientation and professional phone etiquette
Proficiency in basic computer applications and reservation systems
Ability to handle multiple tasks simultaneously while maintaining attention to detail
Excellent organizational and problem-solving skills
Professional appearance and a welcoming demeanor
Ability to work independently and as part of a team
Cultural awareness and sensitivity when dealing with diverse guests
0 Negotiable or Not Mentioned
Tanzania
9 days ago
alphanamata.co.tz
1131 Views
We are looking for a professional and welcoming Receptionist to be the first point of contact for Triple A Finance Limited. You will be responsible for greeting clients, answering phone calls, and providing essential administrative support to our various departments. Your role is vital in maintaining a positive and professional image of the company, ensuring that every visitor and caller has a pleasant experience.
In addition to managing the front desk, you will handle incoming and outgoing correspondence, schedule appointments, and assist with general office coordination. The ideal candidate should have a Certificate of Hospitality and possess excellent interpersonal skills. If you are organized, friendly, and capable of multitasking in a fast-paced environment, we would love to have you as part of our professional team.
Key Requirements
Certificate of Hospitality or equivalent
Exceptional interpersonal and communication skills
Professional appearance and welcoming demeanor
Strong organizational and multitasking abilities
Proficiency in operating telephone switchboards
Experience with basic office equipment and filing
Knowledge of general administrative procedures
Ability to handle stressful situations calmly
Punctuality and strong time management skills
Basic proficiency in computer applications like MS Word
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
3 hours ago
summer-hospitality.com
38 Views
Zanzibar Summer Hospitality is seeking a strong, hands-on Business Manager / General Manager to lead the day-to-day management and performance of its luxury villa portfolio in Paje, Zanzibar. This role is central to maintaining the high standards of guest experience and operational excellence that define our brand. The successful candidate will be responsible for overseeing all aspects of property management, ensuring that the villas operate efficiently while providing a world-class experience for every visitor. You will work closely with staff to cultivate a culture of excellence and lead by example in a fast-paced, entrepreneurial environment.
In addition to operational oversight, the Business Manager will focus on commercial performance and revenue optimization. This includes managing budgets, cost controls, and property-level P&L to ensure financial health. You will act as the primary point of contact for owner relations, preparing detailed reports and ensuring compliance with all systems and controls. The ideal candidate will have extensive experience in pricing strategies, ADR/RevPAR tracking, and occupancy management, allowing them to drive growth and maximize the potential of the luxury villa portfolio. Your ability to handle guest issues and staff management with confidence will be key to your success in this role.
Key Requirements
Operational leadership and day-to-day management of luxury villa portfolio.
Commercial performance and revenue optimization strategies.
Effective owner relations and professional reporting for asset stakeholders.
Comprehensive team leadership and staff management expertise.
Maintaining high guest experience and hospitality standards.
Implementation of controls, systems, and regulatory compliance.
8–15 years of relevant professional experience with proven progression.
Clear exposure to budgeting, cost control, and property-level P&L management.
Experience with pricing, promotions, and occupancy management.
Proficiency in ADR/RevPAR tracking and portfolio performance analysis.
Ability to work effectively in a lean, entrepreneurial environment.
Confidence in resolving guest issues and managing staff matters directly.
~2,500 Mentioned
Tanzania, Arusha
3 days ago
maverickrecruitment.co.ke
735 Views
Maverick Recruitment is looking for a dedicated Senior Accountant / Finance Controller for a role based in Arusha, Tanzania. The successful candidate will take full responsibility for the organization's financial operations, including the preparation of detailed financial statements in accordance with IFRS standards. This position involves complex mathematical calculations, financial analysis, and strategic modeling to support business decisions. The monthly salary offered is USD 2,500 Net, and candidates must be prepared to relocate to Arusha for this high-performance role.
Key duties include leading budgeting and forecasting processes, managing cash flow, and overseeing internal and external audits to ensure transparency. The candidate will also be expected to develop and maintain robust internal controls and financial reporting frameworks. Applicants should have a strong background in ERP systems and at least 10 years of professional experience. High levels of discipline and accuracy are essential for identifying financial risks and driving cost optimization across the company's operations.
Key Requirements
Bachelor’s Degree in Accounting, Finance, or a related field.
Fully qualified CPA certification is mandatory.
Minimum 10+ years of progressive professional experience.
At least 3–5 years in a senior finance or financial control role.
Strong mastery of IFRS, taxation, and regulatory compliance frameworks.
Advanced proficiency in ERP systems and Microsoft Excel for financial modeling.
Exceptional mathematical, numerical, and analytical skills.
Proven track record of maintaining accuracy under high pressure.
Must be willing and ready to relocate to Arusha, Tanzania.
High level of integrity, professionalism, and attention to detail.
0 Negotiable or Not Mentioned
Tanzania, Morogoro
4 hours ago
gmail.com
30 Views
Pal Vista Hotel is currently recruiting for the position of Cash Revenue Controller (1) to oversee and manage the revenue streams of our hotel in Morogoro. The successful candidate will be responsible for auditing daily sales, monitoring cash flow, and ensuring that all financial records are accurate and up-to-date. You will work closely with other departments to identify discrepancies and implement effective internal controls to prevent financial loss.
Additionally, the Cash Revenue Controller will prepare comprehensive revenue reports for management, analyze market trends, and suggest strategies for revenue optimization. This role requires a professional with a sharp analytical mind and a deep understanding of financial management within the hospitality industry. We are looking for a proactive individual who can contribute to the financial health and growth of Pal Vista Hotel.
Key Requirements
Experience in revenue management and auditing.
Ability to monitor and analyze daily sales and cash flow.
Proficiency in hotel management software.
Strong analytical and problem-solving skills.
Experience in internal controls and fraud prevention.
Ability to prepare detailed financial reports.
High degree of accuracy and attention to detail.
Bachelor's degree in Finance or Accounting.
Strong communication and interpersonal skills.
Knowledge of regulatory standards for financial reporting.