0 Negotiable or Not Mentioned
Tanzania, Zanzibar
56 days ago
zurizanzibar.com
15 Applied 11 Pro Applied
Zuri Zanzibar is a premier luxury beachfront resort located on the stunning island of Zanzibar. We are currently seeking a dedicated and professional Reservation Agent to join our dynamic team. This role is crucial in managing guest bookings and ensuring that every guest's journey begins with the high standard of service that our brand is known for. As a member of our team, you will work in an inspiring environment that adheres to international hospitality standards, providing ample opportunities for professional growth and development within the hospitality sector. The successful candidate will be responsible for handling reservation inquiries, managing booking systems, and maintaining a high level of accuracy in all administrative tasks. You will interact with guests from around the world, requiring exceptional English communication skills and a proactive approach to problem-solving. We value individuals who are passionate about hospitality and are eager to contribute to the success of a leading luxury brand. If you have experience in the luxury or boutique hotel sector and a keen eye for detail, we encourage you to join our team for this immediate start opportunity.
Key Requirements
Must be a Tanzanian national
Proven experience in hotel reservations is essential
Strong attention to detail and high level of accuracy
Strong English language proficiency in both written and spoken formats
Proactive mindset and a strong willingness to learn
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
60 days ago
znz.hotelverde.com
11 Applied 3 Ultra Applied
Hotel Verde Zanzibar Azam Luxury Resort & Spa is seeking a dedicated and professional Receptionist to join our front-of-house team. As the primary point of contact for our guests, you will be responsible for creating a lasting first impression by providing exceptional service and a warm, welcoming environment. This role involves a variety of administrative and guest-facing tasks aimed at ensuring the highest levels of satisfaction for visitors at our luxury resort and spa facility in Zanzibar.
The successful candidate will manage guest arrivals and departures, handle incoming calls and email correspondence, and oversee booking schedules with precision. Beyond administrative duties, you will be expected to maintain office organization and provide local information to guests, enhancing their overall stay experience. This position offers a unique opportunity to grow within a prestigious hospitality environment that values professional excellence and local expertise.
Key Requirements
Minimum of 2 years of professional experience in the hospitality sector within Zanzibar.
Proven ability to greet and assist guests with a professional and welcoming personality.
Demonstrated proficiency in handling high volumes of phone calls and professional email correspondence.
Experience in managing complex bookings and maintaining detailed schedules.
Strong organizational skills to maintain efficient front office operations.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
60 days ago
znz.hotelverde.com
13 Applied 9 Pro Applied
As a Receptionist at Hotel Verde Zanzibar, you will be the first point of contact for our international and local guests, playing a crucial role in shaping their first impression of our hotel. Your responsibilities will include managing the front desk, processing arrivals and departures, and handling guest inquiries with a high degree of professionalism and courtesy. You will also be tasked with managing reservations and ensuring all guest documentation is processed accurately.
We are looking for individuals who are passionate about service and possess excellent organizational abilities. You will work as part of a dedicated team to maintain the smooth operation of the front office while providing helpful information about our hotel's unique green features and the local Zanzibar area. This role is ideal for someone looking to build a career in high-end hospitality management within a forward-thinking and environmentally friendly hotel.
Key Requirements
Demonstrated passion for hospitality and customer care.
Proven reliability and ability to work flexible hours.
Professional appearance and welcoming demeanor.
Strong verbal and written communication skills in English.
Proficiency in using computer software and hotel management systems.
0 Negotiable or Not Mentioned
Tanzania, Kiwengwa
55 days ago
gmail.com
14 Applied 10 Pro Applied
Tembo Kiwengwa Resort is a prestigious 4-star hotel located in the heart of Zanzibar. We are seeking a dedicated Front Office Manager to lead our reception team and ensure an exceptional guest experience from check-in to check-out. This role requires a professional with a proven track record in the luxury hospitality sector. We pride ourselves on maintaining the highest standards of comfort and excellence for our guests.
The successful candidate will be responsible for overseeing daily front-of-house operations, managing staff schedules, and implementing guest service protocols. We offer a supportive and luxurious work environment with opportunities for professional growth and development within our hotel group. Meals and transport to and from the workplace are provided as part of the employment package.
Key Requirements
Proven experience of at least 3 years in a management role.
Previous experience in a 3-star or 4-star hotel environment.
Fluency in spoken and written English is mandatory.
Expert knowledge of Property Management Systems (PMS).
Strong leadership and team-building capabilities.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
64 days ago
opulenthotelgroup.com
6 Applied 1 Casual Applied
We are hiring a Front Office Supervisor / Shift Leader to oversee the daily operations of our reception desk. You will be responsible for leading a team of receptionists to ensure that check-in and check-out procedures are handled efficiently and that guests receive a warm welcome. Your leadership will be key to maintaining high guest satisfaction scores.
As a Shift Leader, you will act as the first point of contact for guest complaints and technical issues during your shift. You will also assist the Front Office Manager in training staff and implementing hotel policies to ensure excellence in hospitality service.
Key Requirements
Degree or diploma in Hotel Management or a related field.
At least 2 years of experience in a front office supervisory role.
In-depth knowledge of front office procedures and software.
Proven ability to lead and motivate a diverse team.
Excellent communication and interpersonal skills.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
36 days ago
znz.hotelverde.com
9 Applied 6 Pro Applied
Hotel Verde Zanzibar Azam Luxury Resort & Spa is seeking a dedicated and professional Receptionist to join our hospitality team in Zanzibar. As the first point of contact for our guests, the Receptionist plays a vital role in ensuring a seamless and luxury experience from arrival to departure. The ideal candidate will possess a welcoming personality and a commitment to providing exceptional guest service in a fast-paced resort environment.
Key responsibilities for this role include greeting and assisting guests, handling incoming telephone calls and email correspondence, and managing guest bookings and schedules with precision. Additionally, the successful candidate will be responsible for maintaining office organization and ensuring that the front desk area reflects the high standards of our resort. Applicants must have a minimum of two years of hospitality experience within Zanzibar to ensure a deep understanding of the local industry and guest expectations.
Key Requirements
Minimum of 2 years experience in the hospitality industry specifically in Zanzibar.
Strong verbal and written communication skills in English and Swahili.
Proficiency in Microsoft Office Suite (Word, Excel, and Outlook).
Proven ability to multitask and manage time effectively under pressure.
Professional, welcoming, and hospitable personality.
0 Negotiable or Not Mentioned
Tanzania, Arusha
55 days ago
africanscenicsafaris.com
8 Applied 6 Pro Applied
African Scenic Safaris is inviting applications for the position of Receptionist to be the first point of contact for our valued guests. In this role, you will welcome visitors, handle bookings, and manage various front desk operations to ensure a seamless experience for everyone who walks through our doors. Your professionalism and friendliness will set the tone for our guests' stay.
You will be responsible for providing accurate information regarding our services and safari packages while maintaining an organized and efficient workspace. We are looking for an individual who embodies our values of people, passion, and excellence. If you are a dedicated professional who loves interacting with people and thrives in a hospitality setting, we want to hear from you.
Key Requirements
Previous experience as a receptionist or front desk agent.
Fluency in both written and spoken English.
Proficiency in using booking software and computer systems.
Excellent interpersonal and customer service skills.
Ability to handle phone calls and email inquiries professionally.
0 Negotiable or Not Mentioned
Tanzania, Arusha
55 days ago
africanscenicsafaris.com
13 Applied 9 Pro Applied
African Scenic Safaris is looking for a dedicated Sales Coordinator to join our vibrant team. The successful candidate will play a crucial role in supporting the sales department by managing guest inquiries, preparing detailed quotes, and drafting comprehensive proposals. You will ensure that every potential client receives world-class service from their very first interaction.
In addition to administrative tasks, you will be responsible for maintaining high standards of excellence and sustainability within the company's operations. This role requires a person who is passionate about the safari industry and has a keen eye for detail. Join us to help create extraordinary experiences for our guests while working in a professional and supportive environment.
Key Requirements
Proficiency in Microsoft Office Suite.
Excellent communication skills in English.
Experience in the tourism or hospitality industry.
Ability to handle multiple inquiries simultaneously.
Strong organizational and time management skills.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
13 days ago
crowneplazadaressalaam.com
17 Applied 12 Pro Applied
Crowne Plaza Dar es Salaam is looking for energetic, young talent to join our Front Office team! We are looking for individuals who are passionate about hospitality, love technology, and maintain a great attitude. This role offers an exciting opportunity for local professionals to grow within a prestigious hotel environment while contributing to a team-oriented atmosphere focused on guest satisfaction.
The ideal candidate will be responsible for managing guest arrivals and departures, ensuring all communications are handled with high-quality soft skills, and utilizing modern hotel technology to streamline operations. As a member of the Front Office team, you will be the face of the hotel, providing a warm welcome and addressing guest needs with professionalism and efficiency. We value candidates who are eager to learn and ready to excel in the hospitality industry.
Key Requirements
Background in Hotel Management or related field.
Strong communication and soft skills.
Tech-savvy with an ability to learn hotel software quickly.
Positive and professional attitude.
Eager to learn and grow within the hospitality industry.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
64 days ago
opulenthotelgroup.com
14 Applied 1 Casual Applied
Delta Hotels Dar es Salaam is looking for a service-oriented Reservation Agent to join our front office team. In this role, you will be responsible for handling guest inquiries, managing room bookings, and ensuring a smooth reservation process. Your goal is to provide professional and helpful service that encourages guest loyalty and maximizes hotel occupancy.
You will work closely with the sales and front desk teams to provide accurate information regarding rates, promotions, and availability. This is a great opportunity for someone looking to build a career in the hospitality industry with a prestigious hotel group.
Key Requirements
High school diploma or a degree in Hospitality Management.
Previous experience in hotel reservations or a similar customer service role.
Proficiency in hotel management software (e.g., Opera or Protel).
Excellent verbal and written communication skills in English.
Strong attention to detail and accuracy in data entry.