RESERVATION AGENT @ ZURI ZANZIBAR
Zuri Zanzibar is a premier luxury beachfront resort located on the stunning island of Zanzibar. We are currently seeking a dedicated and professional Reservation Agent to join our dynamic team. This role is crucial in managing guest bookings and ensuring that every guest's journey begins with the high standard of service that our brand is known for. As a member of our team, you will work in an inspiring environment that adheres to international hospitality standards, providing ample opportunities for professional growth and development within the hospitality sector. The successful candidate will be responsible for handling reservation inquiries, managing booking systems, and maintaining a high level of accuracy in all administrative tasks. You will interact with guests from around the world, requiring exceptional English communication skills and a proactive approach to problem-solving. We value individuals who are passionate about hospitality and are eager to contribute to the success of a leading luxury brand. If you have experience in the luxury or boutique hotel sector and a keen eye for detail, we encourage you to join our team for this immediate start opportunity.
Key Requirements
Must be a Tanzanian national
Proven experience in hotel reservations is essential
Strong attention to detail and high level of accuracy
Strong English language proficiency in both written and spoken formats
Proactive mindset and a strong willingness to learn
High attention to detail in a fast-paced luxury environment
Experience with different reservation systems
Exposure to luxury or boutique hotel operations
Excellent communication and interpersonal skills
Ability to manage guest inquiries and bookings professionally