0 Negotiable or Not Mentioned
Tanzania, Zanzibar
3 days ago
equitybank.co.tz
11 Applied 3 Ultra Applied
We are looking for a dynamic and results-oriented Manager Corporate & Public Sector to join our team in Zanzibar. This role is pivotal in driving growth and managing key relationships within both the corporate and public sectors on the island. The successful candidate will be responsible for identifying business opportunities, providing expert financial solutions, and maintaining robust client portfolios in line with the bank's strategic goals.
Key responsibilities include client acquisition, retention, and deepening relationships through a comprehensive understanding of client needs. You will be expected to achieve ambitious sales targets, conduct thorough financial assessments, and collaborate with product teams to deliver innovative banking solutions. A strong understanding of the local business environment in Zanzibar is essential for success in this role.
Key Requirements
Extensive experience in both corporate and public sector banking
Proven track record in client acquisition, retention, and portfolio growth
In-depth knowledge of banking products, services, and credit processes
Demonstrated ability to achieve and exceed sales and business development targets
Strong analytical skills for financial statement analysis and credit risk assessment
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
7 days ago
nungwidreams.com
6 Applied 1 Casual Applied
Nungwi Dreams by Mantis Collection is an exquisite 61-room 5-star beachfront resort located in the stunning area of Nungwi, Zanzibar. We are currently seeking a highly motivated and experienced Reservations Manager to join our dynamic team and oversee the booking operations of our luxury property. This role is essential for maintaining high occupancy levels and delivering exceptional service to our global clientele within the Mantis Collection, which is part of the Accor and Ennismore family. The successful candidate will be responsible for managing all reservation inquiries, utilizing Opera PMS on a daily basis, and overseeing OTA and channel manager platforms. We offer a competitive salary package along with on-duty accommodation and meals. This position requires a strategic thinker who can manage room inventory effectively while ensuring that the highest standards of the 5-star hospitality industry are met. Candidates must be currently based in Tanzania or Zanzibar to be considered for this urgent recruitment.
Key Requirements
Minimum of 3 years of experience in reservations management within the hospitality sector.
Must be an active and proficient daily user of the Opera Property Management System (PMS).
Extensive experience in managing Online Travel Agencies (OTAs) and various channel managers.
Previous experience working in a 5-star luxury resort or high-end hotel environment.
Must be a resident or citizen of Tanzania or Zanzibar to meet local hiring criteria.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
7 days ago
marsjssitd.co.tz
10 Applied 7 Pro Applied
A leading private hospital in Zanzibar is looking for an experienced and dynamic Customer Service Manager to lead and strengthen our patient service operations. With a high-volume patient flow of 300-400 customers daily, the manager will be responsible for overseeing the front office team and developing comprehensive customer service strategies and standards. You will be expected to monitor patient satisfaction closely and ensure that every individual receives exceptional service during their visit.
Beyond team supervision, the role involves training, mentoring, and evaluating staff to maintain high performance and service standards. You will handle escalated complaints professionally, prepare detailed reports on service trends, and work closely with hospital management to implement improvement initiatives. This leadership role is vital for fostering a positive, service-oriented culture that aligns with the hospital's values of excellence, integrity, and teamwork.
Key Requirements
Bachelor's Degree in Business Administration, Healthcare Management, or Public Relations.
Minimum of 4-6 years of experience in customer service management.
Proven experience within the healthcare or hospitality sectors.
Strong leadership and team management skills to direct a front office team.
Excellent communication, conflict resolution, and organizational abilities.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
7 days ago
marsjssitd.co.tz
9 Applied 6 Pro Applied
Marsjsstd Private Hospital is inviting applications from passionate and innovative individuals for the position of Customer Experience Officer in Zanzibar. The core mission of this role is to enhance patient satisfaction and ensure overall service excellence within our established healthcare environment. As a creative and service-driven professional, you will identify opportunities for continuous improvement and implement strategies that put the patient first, ensuring every interaction reflects the hospital's core values.
You will be responsible for analyzing patient feedback and reporting on service quality principles to help the hospital maintain its reputation for excellence. This role requires high levels of professionalism, attention to detail, and the ability to build strong interpersonal relationships with both patients and clinical staff. If you are a dedicated professional who is passionate about improving the patient journey in a healthcare setting, we encourage you to apply for this full-time role.
Key Requirements
Bachelor's Degree in Customer Experience, Business, or a related field.
Deep understanding of patient satisfaction and service quality principles.
Strong interpersonal and relationship-building skills.
Ability to identify opportunities for continuous process improvement.
High level of professionalism and meticulous attention to detail.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
8 days ago
roarcapital.co.tz
13 Applied 9 Pro Applied
The Sales & Marketing Manager at Roar Capital will be responsible for driving revenue and increasing brand awareness for our properties in Zanzibar. You will design and execute innovative marketing strategies, manage corporate accounts, and oversee all promotional activities to ensure the hotel remains a top choice for travelers. Your role includes analyzing market data to identify new business opportunities and adjusting strategies to stay ahead of competitors. You will collaborate closely with other departments to deliver a seamless guest experience while ensuring all marketing efforts align with the company's financial goals and brand identity.
Key Requirements
Bachelor's degree in Marketing, Hospitality, or Business.
Minimum of 3-5 years experience in hotel sales and marketing.
Strong understanding of the Zanzibar hospitality market.
Proven ability to meet and exceed sales targets.
Excellent communication and negotiation skills.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
8 days ago
roarcapital.co.tz
12 Applied 8 Pro Applied
Roar Capital is seeking an experienced Food & Beverage Manager to lead our dining and beverage operations in Zanzibar. You will be responsible for overseeing all aspects of the F&B department, including staff management, menu development, and financial performance, ensuring every guest enjoys a world-class dining experience. This role requires a leader who can balance administrative duties with floor presence, mentoring staff to provide exceptional service. You will work to optimize inventory, manage supplier relationships, and ensure full compliance with all health and safety regulations.
Key Requirements
Degree or Diploma in Hospitality or F&B Management.
At least 5 years of management experience in a high-volume F&B environment.
Strong leadership and team management capabilities.
Comprehensive knowledge of food and beverage trends.
Proven track record in cost control and revenue maximization.
~2,800 Mentioned
Tanzania, Zanzibar
8 days ago
outlook.com
15 Applied 11 Pro Applied
An exciting opportunity is available for an experienced, charismatic, and hands-on Food & Beverage Manager to join a stunning boutique luxury resort in Zanzibar. We are seeking a passionate hospitality professional with a strong background in ultra-luxury boutique properties who understands that true luxury lies in personalised service, exceptional attention to detail, and genuine guest engagement. This is a highly operational role for a leader who thrives on the floor and plays a key role in elevating the guest experience, driving service excellence, and ensuring strong financial performance across the F&B division. The package includes USD 2,800 to 3,200 NET per month depending on experience. The successful candidate will receive a full expat package including company accommodation, flights to Zanzibar, meals, visa, and medical insurance. This is a single status contract designed for a professional ready to thrive in an exclusive island resort environment. Annual return flights are also included as part of the benefits.
Key Requirements
Proven experience as a Food & Beverage Manager within a luxury 5-star boutique hotel or resort
Strong understanding of high-end, personalised hospitality and luxury guest experiences
Previous island, remote resort, or boutique luxury property experience is required
Hands-on management style with excellent floor presence and guest interaction skills
Strong commercial acumen including budgeting, cost control, purchasing, and stock management
0 Negotiable or Not Mentioned
Tanzania, Zanzibar Michamvi Kae
11 days ago
jazhotels.com
8 Applied 1 Casual Applied
Jazhotels is seeking a dedicated Recreation Manager to join our vibrant team in Zanzibar. The successful candidate will be responsible for leading, organizing, and supervising all guest recreational activities, ensuring a fun and safe environment for visitors of all ages. This role is pivotal in creating memorable experiences for guests through well-planned daily entertainment programs, special events, and high-energy engagement activities. You will be at the heart of the guest experience, ensuring that every stay is filled with excitement and satisfaction.
In addition to activity planning, the Recreation Manager will lead and support the recreation team, fostering a culture of excellence and safety. You will oversee the maintenance of all equipment and facilities to ensure they meet high standards. A key part of the role involves interacting directly with guests to gather feedback and improve programs, as well as developing innovative new recreational concepts. The position is based in the scenic Michamvi Kae region of Zanzibar, providing a unique opportunity to work in a world-class tourism destination. Applications must be submitted by October 6, 2026.
Key Requirements
Must be a Tanzanian national
Proven experience in recreation management or a similar role within the hospitality industry
Strong leadership skills to manage and motivate a recreation team
Ability to design and supervise diverse guest entertainment programs
Excellent interpersonal and communication skills for guest interaction
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
18 days ago
maisha-matamu.com
15 Applied 2 Casual Applied
Maisha Matamu Boutique is hiring professional Receptionists for both day and night shifts at our stunning Paje Beach location in Zanzibar. As the first point of contact for our guests, the Receptionist plays a critical role in embodying the beauty and simplicity of island life. You will be responsible for providing a warm welcome, managing check-ins and check-outs, and ensuring that guests feel a deep emotional connection to the local culture from the moment they arrive at our 19-suite oasis.
Working in a boutique environment requires a high degree of adaptability and attention to detail. You will assist guests in navigating their stay, offering insights into our locally sourced culinary experiences and curated antiques. This role is perfect for a hospitality professional who is passionate about sustainability and meaningful community support. Accommodation and meals are provided on-site in Zanzibar to ensure our team can fully immerse themselves in the Maisha Matamu experience.
Key Requirements
Bachelor degree in Hospitality Business Administration or equivalent.
3 - 5 years of experience as a Receptionist or Front Desk Agent.
Excellent communication and interpersonal skills.
Proficiency in using Property Management Systems (PMS) and office software.
Fluency in English; knowledge of Swahili or another language is a plus.