0 Negotiable or Not Mentioned
Tanzania, Zanzibar
7 hours ago
whitesandvillas.com
5 Applied 4 Pro Applied
Zanzibar White Sand Luxury Villas & Spa is seeking an experienced Spa Manager to lead its luxury wellness operations and deliver exceptional guest experiences. The successful candidate will oversee all aspects of spa operations, including daily management, coordination with other departments to ensure seamless guest experiences, and the management of inventory, stock control, and procurement activities. Emphasis will be placed on maintaining high hygiene, cleanliness, and safety standards.
This role also involves ensuring exceptional guest service and personalized wellness experiences, handling guest inquiries and complaints professionally, and developing new wellness concepts aligned with guest preferences and industry trends. The Spa Manager will recruit, train, and develop spa staff, conduct performance evaluations, foster a positive workplace culture, and monitor budgets and control operational costs, contributing to the financial success of the spa.
Key Requirements
Minimum 3–5 years of experience in spa and wellness operations
Previous experience in a similar leadership role within a luxury hotel or resort is preferred
Strong understanding of spa operations, service standards, and guest relations
Excellent leadership, communication, and interpersonal skills
Ability to multitask and work effectively in a fast-paced environment
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
5 days ago
ocean-paradise.odoo.com
7 Applied 5 Pro Applied
Ocean Paradise Resort & Spa Zanzibar is seeking a Junior Human Resources Officer to join their team. This role is specifically for Tanzanian nationals and is ideal for fresh graduates with a degree in Human Resource Management, Law, or a related field. The successful candidate will gain valuable experience in a dynamic hospitality environment. The resort emphasizes talent, passion, and a willingness to learn as key attributes for career success.
Key Requirements
Degree in Human Resource Management, Law, or related field
Eagerness to learn and grow professionally
Ability to work in a dynamic environment
Understanding of HR principles
Strong communication skills
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
7 days ago
marsjssitd.co.tz
7 Applied 2 Ultra Applied
Marsjsstd Private Hospital in Zanzibar is seeking a professional, compassionate, and highly organized Customer Service Officer to join our dedicated healthcare team. This role is central to our daily operations, as the hospital serves between 300 to 400 patients and clients each day. You will be the first point of contact, responsible for welcoming and assisting patients, coordinating appointments, and handling various inquiries, complaints, and follow-ups with empathy and efficiency.
In this position, you will guide patients through registration, billing, and service procedures while maintaining accurate records and feedback to improve service standards. The successful candidate will work in a fast-paced environment, ensuring an excellent patient experience and upholding the hospital's reputation for quality care. This is a full-time position located in Zanzibar, requiring a candidate who can maintain a patient-centered approach and professional demeanor at all times.
Key Requirements
Diploma or Bachelor's Degree in Customer Service, Business Administration, or Healthcare Administration.
Minimum of 2 years of experience in customer service, preferably in a hospital environment.
Excellent communication and interpersonal skills to interact with diverse patients.
Strong problem-solving abilities and the capacity to work under pressure.
Computer literacy and familiarity with modern hospital information systems.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
7 days ago
nungwidreams.com
6 Applied 2 Ultra Applied
Nungwi Dreams by Mantis Collection is an exquisite 61-room 5-star beachfront resort located in the stunning area of Nungwi, Zanzibar. We are currently seeking a highly motivated and experienced Reservations Manager to join our dynamic team and oversee the booking operations of our luxury property. This role is essential for maintaining high occupancy levels and delivering exceptional service to our global clientele within the Mantis Collection, which is part of the Accor and Ennismore family. The successful candidate will be responsible for managing all reservation inquiries, utilizing Opera PMS on a daily basis, and overseeing OTA and channel manager platforms. We offer a competitive salary package along with on-duty accommodation and meals. This position requires a strategic thinker who can manage room inventory effectively while ensuring that the highest standards of the 5-star hospitality industry are met. Candidates must be currently based in Tanzania or Zanzibar to be considered for this urgent recruitment.
Key Requirements
Minimum of 3 years of experience in reservations management within the hospitality sector.
Must be an active and proficient daily user of the Opera Property Management System (PMS).
Extensive experience in managing Online Travel Agencies (OTAs) and various channel managers.
Previous experience working in a 5-star luxury resort or high-end hotel environment.
Must be a resident or citizen of Tanzania or Zanzibar to meet local hiring criteria.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
7 days ago
baweisland.com
8 Applied 1 Casual Applied
Bawe Island Zanzibar is looking for experienced and passionate Room Service Waiters and Waitresses to join our dedicated hospitality team. The successful candidates will be responsible for delivering food and beverages to guest rooms with the highest level of professionalism and care. You will ensure that all orders are accurate, presented beautifully, and delivered in a timely manner to maintain the luxury standards of the resort.
Candidates must be prepared to work in a high-pressure, luxury environment where guest satisfaction is the top priority. This role involves constant interaction with guests and requires a deep understanding of service etiquette and menu knowledge. You will be expected to maintain cleanliness in the room service area and follow all safety and hygiene protocols established by the resort management.
Key Requirements
Minimum of 2 years' experience as a Room Service Waiter/Waitress.
Excellent communication and guest service skills.
Professional appearance and positive attitude.
Ability to work in a luxury hospitality environment.
Knowledge of LQA (Leading Quality Assurance) standards.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
8 days ago
roarcapital.co.tz
13 Applied 9 Pro Applied
The Sales & Marketing Manager at Roar Capital will be responsible for driving revenue and increasing brand awareness for our properties in Zanzibar. You will design and execute innovative marketing strategies, manage corporate accounts, and oversee all promotional activities to ensure the hotel remains a top choice for travelers. Your role includes analyzing market data to identify new business opportunities and adjusting strategies to stay ahead of competitors. You will collaborate closely with other departments to deliver a seamless guest experience while ensuring all marketing efforts align with the company's financial goals and brand identity.
Key Requirements
Bachelor's degree in Marketing, Hospitality, or Business.
Minimum of 3-5 years experience in hotel sales and marketing.
Strong understanding of the Zanzibar hospitality market.
Proven ability to meet and exceed sales targets.
Excellent communication and negotiation skills.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
8 days ago
ocean-paradise.odoo.com
12 Applied 4 Ultra Applied
Ocean Paradise Resort & Spa Zanzibar is seeking a creative and energetic Social Media Coordinator to join our team on-site in paradise. This role is perfect for a visual storyteller who is passionate about travel, luxury hospitality, and showcasing the natural beauty of Zanzibar to a global audience. You will be responsible for crafting engaging stories, managing our online presence, and capturing the unique magic of our resort through high-quality visual content.
As the Social Media Coordinator, you will work closely with the marketing team to develop content strategies, use tools like Canva and Meta Business Suite, and edit high-quality videos using CapCut. This is a one-year renewable contract position that offers a variety of perks including meals, transport, medical insurance, and performance-based bonuses. If you are a Tanzanian citizen with a flair for digital storytelling and a year of experience in the field, we invite you to apply and help us share our story with the world.
Key Requirements
Must be a Tanzanian citizen.
Possess a Certificate or Diploma in Marketing, Communications, or a related field.
At least 1 year of professional experience managing social media platforms.
Highly skilled in using Canva for graphic design and visual layouts.
Proficient in Meta Business Suite for post scheduling and audience analytics.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
8 days ago
roarcapital.co.tz
6 Applied 4 Pro Applied
Roar Capital is seeking an experienced Food & Beverage Manager to lead our dining and beverage operations in Zanzibar. You will be responsible for overseeing all aspects of the F&B department, including staff management, menu development, and financial performance, ensuring every guest enjoys a world-class dining experience. This role requires a leader who can balance administrative duties with floor presence, mentoring staff to provide exceptional service. You will work to optimize inventory, manage supplier relationships, and ensure full compliance with all health and safety regulations.
Key Requirements
Degree or Diploma in Hospitality or F&B Management.
At least 5 years of management experience in a high-volume F&B environment.
Strong leadership and team management capabilities.
Comprehensive knowledge of food and beverage trends.
Proven track record in cost control and revenue maximization.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
8 days ago
roarcapital.co.tz
7 Applied 5 Pro Applied
As a Front Desk Agent, you will be the face of Roar Capital, providing a warm welcome to guests arriving in Zanzibar. You will manage the entire check-in and check-out process, handle room assignments, and ensure that all guest records are accurately maintained in the system. Beyond administrative duties, you will act as a concierge, providing information about local attractions and ensuring guest needs are met promptly. Your professionalism and attention to detail will be key to maintaining the high service standards Roar Capital is known for.
Key Requirements
Previous experience in a similar role in the hotel industry.
High school diploma or equivalent; hospitality degree is a plus.
Strong proficiency in Property Management Systems (PMS).
Exceptional customer service and interpersonal skills.
Ability to handle stressful situations and guest complaints professionally.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
8 days ago
roarcapital.co.tz
6 Applied 4 Pro Applied
The F&B Supervisor at Roar Capital plays a vital role in the daily success of our dining outlets in Zanzibar. You will supervise front-of-house staff, ensuring that service is efficient, professional, and friendly at all times. You will assist the manager in training new employees and maintaining high operational standards. Your responsibilities also include monitoring guest satisfaction and addressing any issues that may arise during service. By maintaining a positive work environment and lead-by-example attitude, you will help the team achieve service excellence and operational targets.
Key Requirements
Minimum of 2 years experience in a supervisory capacity within F&B.
Strong operational knowledge of restaurant and bar service.
Ability to lead, motivate, and train staff members.
Excellent communication skills and a guest-centric attitude.
Ability to resolve conflicts and handle guest feedback.