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GUEST RELATIONS OFFICER @ THE RESIDENCE ZANZIBAR

0 Negotiable or Not Mentioned Tanzania, Zanzibar 11 days ago theresidence.com 14 Applied 10 Pro Applied

The Residence Zanzibar is seeking a dedicated Guest Relations Officer to join our professional hospitality team. The successful candidate will be responsible for ensuring that all guests receive a high level of service and personal attention throughout their stay, from arrival to departure. This role involves managing guest inquiries, handling feedback with grace, and ensuring a seamless experience. As a Guest Relations Officer, you will work closely with other departments to maintain the highest standards of hospitality and create memorable experiences for our visitors.

Candidates must be local residents with a strong background in customer service within the luxury hotel sector. Fluency in both English and French is essential for effective communication with our diverse international clientele. Familiarity with the PMS-Opera system is a core requirement for this role to manage guest profiles and bookings efficiently. We are looking for individuals who are proactive, detail-oriented, and capable of multitasking in a fast-paced resort environment.

Key Requirements

At least 2 years of experience in a similar position. Strong communication and multitasking skills. Excellent customer service abilities. Familiar with the PMS-Opera system. Fluent in English with strong communication skills.
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RECEPTIONIST @ THE RESIDENCE ZANZIBAR

0 Negotiable or Not Mentioned Tanzania, Zanzibar 11 days ago theresidence.com 13 Applied 9 Pro Applied

The Residence Zanzibar is looking for a professional and welcoming Receptionist to be the first point of contact for our guests. This role is crucial in creating a positive first impression and providing exceptional service throughout the guest's stay. The ideal candidate will be responsible for checking guests in and out, managing room reservations, and providing detailed information about the resort's facilities and local Zanzibar attractions. You will serve as the primary link between the guests and the resort's various services.

Candidates must be fluent in English and have previous experience in a similar role within the hospitality industry. Being a local resident and having familiarity with the PMS-Opera system are essential requirements for this position. You will work in a fast-paced environment requiring excellent multitasking and interpersonal communication skills. Additional language skills are considered a distinct advantage as they help us better serve our international guests.

Key Requirements

At least 2 years of experience in a similar position. Strong communication and multitasking skills. Excellent customer service abilities. Familiar with the PMS-Opera system. Excellent interpersonal communication skills.
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RECREATION MANAGER @ JAZHOTELS

0 Negotiable or Not Mentioned Tanzania, Zanzibar Michamvi Kae 11 days ago jazhotels.com 8 Applied 6 Pro Applied

Jazhotels is seeking a dedicated Recreation Manager to join our vibrant team in Zanzibar. The successful candidate will be responsible for leading, organizing, and supervising all guest recreational activities, ensuring a fun and safe environment for visitors of all ages. This role is pivotal in creating memorable experiences for guests through well-planned daily entertainment programs, special events, and high-energy engagement activities. You will be at the heart of the guest experience, ensuring that every stay is filled with excitement and satisfaction.

In addition to activity planning, the Recreation Manager will lead and support the recreation team, fostering a culture of excellence and safety. You will oversee the maintenance of all equipment and facilities to ensure they meet high standards. A key part of the role involves interacting directly with guests to gather feedback and improve programs, as well as developing innovative new recreational concepts. The position is based in the scenic Michamvi Kae region of Zanzibar, providing a unique opportunity to work in a world-class tourism destination. Applications must be submitted by October 6, 2026.

Key Requirements

Must be a Tanzanian national Proven experience in recreation management or a similar role within the hospitality industry Strong leadership skills to manage and motivate a recreation team Ability to design and supervise diverse guest entertainment programs Excellent interpersonal and communication skills for guest interaction
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TRAVEL CONSULTANT @ SAFARI QUEST ADVENTUREZ

0 Negotiable or Not Mentioned Tanzania, Zanzibar 13 days ago safariquestadventurez.com 10 Applied 7 Pro Applied

Safari Quest Adventurez is seeking a passionate and detail-oriented Travel Consultant to join our team in Zanzibar, Tanzania. In this role, you will be responsible for guiding international and local travelers through the process of planning and booking their ideal safari and coastal adventures. You will serve as an ambassador for the wild beauty of Tanzania, crafting unique experiences that leave a lasting impression on our clients while maintaining the high standards of service our company is known for. Your primary duties will involve the creation of customized itineraries that cater to the specific needs and interests of each traveler. You will professionally handle all customer inquiries, promote our diverse range of travel packages, and foster strong relationships with both clients and local service providers. This position offers a dynamic work environment with significant opportunities for professional growth and the chance to interact with a global clientele in one of the world's most beautiful travel destinations.

Key Requirements

Diploma or Degree in Tourism, Hospitality, Business, or a related field of study. Excellent communication and interpersonal skills to assist a diverse range of clients. Comprehensive knowledge of Tanzania's tourism destinations, including parks and beaches. Previous experience in sales and marketing is highly preferred for this role. Proficiency in Microsoft Office applications and various online communication platforms.
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AREA DIRECTOR OF MARKETING @ BARON HOTELS & RESORTS

0 Negotiable or Not Mentioned Tanzania, Zanzibar 16 days ago baronhotels.com 12 Applied 8 Pro Applied

Baron Hotels & Resorts is seeking an experienced and visionary Area Director of Marketing to lead the group marketing function for our upcoming Baron Zanzibar property. This is a group-level leadership role specifically designed for a senior marketing professional with a proven track record in the luxury hospitality sector. The successful candidate will be responsible for developing and executing group-wide marketing strategies, driving brand positioning, and enhancing the company's reputation across key international source markets. You will lead digital marketing initiatives, social media campaigns, and content strategies while managing PR and media relations at the group level. Collaboration with Sales and Revenue teams is essential to align commercial objectives and ensure the overall success of the brand. Additionally, the role involves overseeing the pre-opening marketing plans for our expanding portfolio of upcoming luxury properties in the region.

Key Requirements

5–10+ years of marketing experience in luxury hospitality Proven experience at an area or multi-property level Strong command of digital marketing and brand strategy Excellent leadership and stakeholder management skills Ability to develop and execute group-wide marketing strategies
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PUBLIC AREA ATTENDANT @ MAISHA MATAMU BOUTIQUE

0 Negotiable or Not Mentioned Tanzania, Zanzibar 18 days ago maisha-matamu.com 6 Applied 4 Pro Applied

Maisha Matamu Boutique, located on the serene white sands of Paje Beach in Zanzibar, is seeking a dedicated Public Area Attendant to join our team. This role is vital to maintaining the aesthetic and cleanliness of our unique destination, which features 19 meticulously designed suites. The attendant will ensure that all common areas remain an oasis of privacy and calm for our guests, reflecting the vibrant local culture and the exquisite craftsmanship that defines our boutique experience. Candidates must be comfortable working in a high-end environment that prioritizes sustainability and ethical practices.

The successful candidate will be responsible for maintaining the cleanliness of the lobby, beach paths, and other shared facilities, ensuring they are always guest-ready. You will work closely with our local artisans and staff to uphold the beauty and simplicity of island life that Maisha Matamu represents. This position offers a unique opportunity to work in a heartfelt environment that creates unforgettable journeys through deep emotional connections with Zanzibar’s culture and natural beauty. Only Tanzanian candidates will be considered for this role at our Paje Beach location.

Key Requirements

Bachelor degree in Hospitality Business Administration or equivalent. 3 - 5 years of experience in a public area cleaning or hospitality maintenance role. Proven ability to handle cleaning chemicals and equipment safely. Strong attention to detail and adaptability in a boutique hospitality environment. Proficiency in using basic office equipment and computer applications.
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