0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
12 hours ago
Thyrocare.com
29 Applied 20 Pro Applied
Thyrocare is seeking a dedicated Quality Executive to join its team, committed to delivering trusted diagnostic services with the highest quality standards. This pivotal role involves active participation in maintaining and enhancing the company's quality management systems, ensuring all operations align with industry best practices and regulatory requirements. The position demands a professional who is prepared for a travelling profile, overseeing quality assurance activities across various operational sites within Dar es Salaam, specifically in key areas such as Upanga/Kisutu and Ilala CBD.
The successful candidate will be instrumental in a range of quality assurance activities. Responsibilities include conducting comprehensive internal audits, preparing assigned laboratories for rigorous NABL audits, and closely monitoring laboratory quality metrics such as IQC, EQAS, IQC outliers, and CV%. The role also entails developing and refining Standard Operating Procedures (SOPs) and Quality System Procedures (QSPs), alongside providing training in ISO 15189 standards. This is an exceptional opportunity to significantly impact diagnostic service quality and drive operational excellence within a reputable organization.
Key Requirements
Minimum of 1 year of experience in Quality Assurance.
Proven exposure to conducting internal audits.
Demonstrated experience with external audits such as NABL and CAP.
Willingness to travel for profile responsibilities, including remote locations.
Ability to ensure regulatory and internal compliance standards are met.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
2 days ago
crowneplazadaressalaam.com
6 Applied 4 Pro Applied
Crowne Plaza Dar es Salaam is actively seeking enthusiastic, passionate, and energetic individuals to commence their careers within the vibrant hospitality sector. As a globally recognized brand, Crowne Plaza offers a unique opportunity for aspiring professionals to grow and develop their skills. The hotel is particularly interested in individuals who are eager to learn and contribute to a dynamic Food & Beverage team. This entry-level role focuses on F&B Service, specifically as a Waiter or Waitress. Successful candidates will be responsible for providing excellent service to guests, assisting with order taking, food and beverage delivery, and ensuring a pleasant dining experience. This position is ideal for fresh graduates and individuals with no prior experience who are looking to kickstart their professional journey in a supportive and learning-oriented environment.
Key Requirements
No prior experience required
Must be a Tanzanian national
Basic communication skills
A positive attitude
A strong willingness to learn
0 Negotiable or Not Mentioned
Tanzania
3 days ago
viaservice-tz.com
22 Applied 15 Pro Applied
The Recovery Officer at Via Service Tanzania will be instrumental in engaging directly with defaulting customers to facilitate debt recovery. This role involves conducting frequent field visits, skillfully negotiating repayment plans, and collaborating effectively with both internal teams and external stakeholders to ensure the timely and successful resolution of outstanding debts. A key aspect of this position is the ability to maintain strict adherence to company policies and legal standards throughout all recovery processes.
Key responsibilities include executing field visits to defaulting customers, negotiating settlements, and providing detailed daily, weekly, or monthly reports on recovery progress, case statuses, and collected cash. The officer will also be responsible for accurately maintaining records, investigating and tracing unreachable customers, and identifying potential fraud or high-risk accounts, reporting them promptly to the Accounts Receivable Manager. This role demands hands-on debt collection expertise, resilience, strong interpersonal skills, and a commitment to professional conduct.
Success will be measured by key performance indicators such as the total amount recovered against assigned targets, the percentage reduction in delinquent portfolios, the number of daily site visits and field contacts completed, and the accuracy of field reports and documentation. The role is critical in supporting the financial health of the company while upholding ethical standards and legal compliance.
Key Requirements
Bachelor's or Diploma in Finance, Business Administration, Law, or a related field
Minimum of 2+ years of experience in debt collection, field investigations, or compliance
Strong knowledge of recovery methods, field collection, and legal procedures, preferably in microfinance/fintech
Familiarity with fraud prevention and investigative techniques
Demonstrated abilities to persuade, negotiate, and handle difficult customer confrontations effectively
~160,000 Mentioned
Tanzania, Dar es Salaam
3 days ago
fruitionbusinessimtd.co.tz
10 Applied 7 Pro Applied
FRUITION BUSINESS SERVICES LIMITED, on behalf of its client, is seeking a dedicated and skilled individual to join their team as a Chapati Kneader and Cook. This role is crucial for ensuring the daily production of high-quality chapati, following specific guidelines and standards. The successful candidate will report directly to the business owner and play a vital part in the daily culinary operations.
Key responsibilities include preparing chapati dough, kneading it to the correct consistency, folding the dough, setting up cooking utensils, rolling out chapati, and cooking them efficiently. Maintaining cleanliness of all cooking tools and the work area is paramount. Candidates must be diligent in following all instructions provided by the business owner. The remuneration for this role is 5,000 Tanzanian Shillings per day, totaling 40,000 Tanzanian Shillings per week.
Key Requirements
A minimum of primary seven education or higher.
At least three months of proven experience in food preparation, particularly with chapati making.
Proficiency in kneading chapati dough to the specified consistency.
Ability to fold and roll out chapati skillfully.
Competence in cooking chapati efficiently and to a high standard.
0 Negotiable or Not Mentioned
Tanzania, Arusha
4 days ago
gmail.com
7 Applied 5 Pro Applied
EMSA Financial Services Ltd is a dynamic financial institution committed to empowering communities through accessible loan products. We are actively seeking highly motivated and dedicated individuals to join our team as Credit Officers in Arusha. This vital role involves directly engaging with clients, understanding their financial needs, and facilitating access to both group and individual loan products.
The Credit Officer will be responsible for a comprehensive range of activities, including client identification and recruitment, conducting thorough loan assessments, and ensuring strict adherence to company lending policies. A key aspect of this role is monitoring loan performance, actively following up with clients to ensure timely repayments, and providing essential financial guidance. You will also play a crucial part in promoting Jawabu Financial Services Ltd within the community, fostering strong relationships with local leaders and businesses, and maintaining accurate client records for reporting purposes. This position offers a unique opportunity to contribute significantly to community development and financial empowerment in Arusha.
Key Requirements
Certificate or Diploma level is required.
Form Four Leavers are also encouraged to apply.
Must be a resident of Arusha, with strong familiarity with the city and its surroundings.
Age between 25 to 40 years.
Possess strong communication and interpersonal skills.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
7 days ago
marsjssitd.co.tz
9 Applied 6 Pro Applied
Marsjsstd Private Hospital is inviting applications from passionate and innovative individuals for the position of Customer Experience Officer in Zanzibar. The core mission of this role is to enhance patient satisfaction and ensure overall service excellence within our established healthcare environment. As a creative and service-driven professional, you will identify opportunities for continuous improvement and implement strategies that put the patient first, ensuring every interaction reflects the hospital's core values.
You will be responsible for analyzing patient feedback and reporting on service quality principles to help the hospital maintain its reputation for excellence. This role requires high levels of professionalism, attention to detail, and the ability to build strong interpersonal relationships with both patients and clinical staff. If you are a dedicated professional who is passionate about improving the patient journey in a healthcare setting, we encourage you to apply for this full-time role.
Key Requirements
Bachelor's Degree in Customer Experience, Business, or a related field.
Deep understanding of patient satisfaction and service quality principles.
Strong interpersonal and relationship-building skills.
Ability to identify opportunities for continuous process improvement.
High level of professionalism and meticulous attention to detail.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
7 days ago
marsjssitd.co.tz
13 Applied 9 Pro Applied
A leading private hospital in Zanzibar is looking for an experienced and dynamic Customer Service Manager to lead and strengthen our patient service operations. With a high-volume patient flow of 300-400 customers daily, the manager will be responsible for overseeing the front office team and developing comprehensive customer service strategies and standards. You will be expected to monitor patient satisfaction closely and ensure that every individual receives exceptional service during their visit.
Beyond team supervision, the role involves training, mentoring, and evaluating staff to maintain high performance and service standards. You will handle escalated complaints professionally, prepare detailed reports on service trends, and work closely with hospital management to implement improvement initiatives. This leadership role is vital for fostering a positive, service-oriented culture that aligns with the hospital's values of excellence, integrity, and teamwork.
Key Requirements
Bachelor's Degree in Business Administration, Healthcare Management, or Public Relations.
Minimum of 4-6 years of experience in customer service management.
Proven experience within the healthcare or hospitality sectors.
Strong leadership and team management skills to direct a front office team.
Excellent communication, conflict resolution, and organizational abilities.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
7 days ago
marsjssitd.co.tz
7 Applied 5 Pro Applied
Marsjsstd Private Hospital in Zanzibar is seeking a professional, compassionate, and highly organized Customer Service Officer to join our dedicated healthcare team. This role is central to our daily operations, as the hospital serves between 300 to 400 patients and clients each day. You will be the first point of contact, responsible for welcoming and assisting patients, coordinating appointments, and handling various inquiries, complaints, and follow-ups with empathy and efficiency.
In this position, you will guide patients through registration, billing, and service procedures while maintaining accurate records and feedback to improve service standards. The successful candidate will work in a fast-paced environment, ensuring an excellent patient experience and upholding the hospital's reputation for quality care. This is a full-time position located in Zanzibar, requiring a candidate who can maintain a patient-centered approach and professional demeanor at all times.
Key Requirements
Diploma or Bachelor's Degree in Customer Service, Business Administration, or Healthcare Administration.
Minimum of 2 years of experience in customer service, preferably in a hospital environment.
Excellent communication and interpersonal skills to interact with diverse patients.
Strong problem-solving abilities and the capacity to work under pressure.
Computer literacy and familiarity with modern hospital information systems.
0 Negotiable or Not Mentioned
Tanzania, Tanga
7 days ago
gmail.com
19 Applied 13 Pro Applied
The Social Worker / SEAH Officer will play a critical role in supporting community engagement activities and social safeguard initiatives in Tanga, Tanzania. This position focuses on the prevention and response to Sexual Exploitation, Abuse, and Harassment (SEAH), ensuring that all community interactions and project implementations adhere to the highest standards of safety and ethics. The successful candidate will be responsible for conducting awareness campaigns, managing grievance redress mechanisms, and liaising with various stakeholders to foster a safe environment for all participants.
Beyond administrative duties, the officer will handle sensitive complaints and referrals while maintaining strict confidentiality. This role requires a professional who is not only skilled in social work and sociology but also possesses the interpersonal sensitivity needed to work with vulnerable populations. By preparing detailed reports and documenting activities, the SEAH Officer ensures transparency and continuous improvement in the organization’s safeguarding protocols. The position is based in Tanga, and only shortlisted candidates will be contacted for further steps in the recruitment process.
Key Requirements
Bachelor's Degree in Social Work, Sociology, Community Development, Psychology, or Gender Studies.
Minimum of three (3) years of relevant working experience in social work or safeguarding.
Experience in gender-based violence (GBV) or SEAH-related programs.
Strong communication and interpersonal skills.
Experience in community engagement and stakeholder management.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
7 days ago
baweisland.com
8 Applied 6 Pro Applied
Bawe Island Zanzibar is looking for experienced and passionate Room Service Waiters and Waitresses to join our dedicated hospitality team. The successful candidates will be responsible for delivering food and beverages to guest rooms with the highest level of professionalism and care. You will ensure that all orders are accurate, presented beautifully, and delivered in a timely manner to maintain the luxury standards of the resort.
Candidates must be prepared to work in a high-pressure, luxury environment where guest satisfaction is the top priority. This role involves constant interaction with guests and requires a deep understanding of service etiquette and menu knowledge. You will be expected to maintain cleanliness in the room service area and follow all safety and hygiene protocols established by the resort management.
Key Requirements
Minimum of 2 years' experience as a Room Service Waiter/Waitress.
Excellent communication and guest service skills.
Professional appearance and positive attitude.
Ability to work in a luxury hospitality environment.
Knowledge of LQA (Leading Quality Assurance) standards.