0 Negotiable or Not Mentioned
Tanzania, Remote
5 days ago
tzlabourguide.co.tz
11 Applied 8 Pro Applied
Tanzania Labour Guide is seeking to recruit experienced, dynamic, and service-oriented professionals on behalf of its client in the hospitality industry.
**Sales Executive:** This role involves driving sales for rooms, conferences, events, and corporate clients. Key responsibilities include developing and maintaining client relationships, identifying new business opportunities, conducting sales visits, preparing sales reports, and achieving sales targets. A Diploma or Degree in Sales, Marketing, Hospitality Management, Business Administration, or a related field is required, along with a minimum of 5 years of experience in Hotel Sales and Marketing. Proven ability to generate corporate business, strong networking, negotiation, and communication skills are essential. Candidates with prior experience in 4-Star or 5-Star hotels will have an added advantage. The ideal candidate possesses a passion for hospitality, professionalism, integrity, and the ability to work under pressure.
**Front Office Supervisor:** This position requires supervising daily Front Office operations, ensuring smooth guest arrivals and departures, monitoring service quality, and handling guest complaints. A Diploma or Degree in Hospitality Management or a related field is necessary, coupled with at least 5 years of experience in Front Office Operations within the hotel industry. Strong leadership, supervisory skills, excellent communication, and problem-solving abilities are crucial. Experience with hotel property management systems is an advantage. The role demands a focus on guest satisfaction and adherence to hotel standards.
**Receptionist:** Responsibilities include welcoming and assisting guests, performing check-in and check-out procedures, handling reservations and inquiries, coordinating with other departments, and maintaining accurate guest records. A Certificate, Diploma, or Degree in Hospitality Management, Tourism, or a related field is required, along with a minimum of 2 years of experience in Front Office Operations in a hotel. Excellent communication, interpersonal skills, and a professional appearance are important. Knowledge of hotel reservation systems is beneficial.
Key Requirements
Diploma or Degree in Sales, Marketing, Hospitality Management, Business Administration, or related field
Minimum 5 years' experience in Hotel Sales and Marketing
Proven ability to generate corporate business and maintain active client accounts
Strong networking, negotiation, and communication skills
Knowledge of hotel reservation systems and online distribution channels
0 Negotiable or Not Mentioned
Tanzania, Remote
5 days ago
tzlabourguide.co.tz
15 Applied 11 Pro Applied
Tanzania Labour Guide is seeking to recruit experienced, dynamic, and service-oriented professionals on behalf of its client in the hospitality industry.
**Sales Executive:** This role involves driving sales for rooms, conferences, events, and corporate clients. Key responsibilities include developing and maintaining client relationships, identifying new business opportunities, conducting sales visits, preparing sales reports, and achieving sales targets. A Diploma or Degree in Sales, Marketing, Hospitality Management, Business Administration, or a related field is required, along with a minimum of 5 years of experience in Hotel Sales and Marketing. Proven ability to generate corporate business, strong networking, negotiation, and communication skills are essential. Candidates with prior experience in 4-Star or 5-Star hotels will have an added advantage. The ideal candidate possesses a passion for hospitality, professionalism, integrity, and the ability to work under pressure.
**Front Office Supervisor:** This position requires supervising daily Front Office operations, ensuring smooth guest arrivals and departures, monitoring service quality, and handling guest complaints. A Diploma or Degree in Hospitality Management or a related field is necessary, coupled with at least 5 years of experience in Front Office Operations within the hotel industry. Strong leadership, supervisory skills, excellent communication, and problem-solving abilities are crucial. Experience with hotel property management systems is an advantage. The role demands a focus on guest satisfaction and adherence to hotel standards.
**Receptionist:** Responsibilities include welcoming and assisting guests, performing check-in and check-out procedures, handling reservations and inquiries, coordinating with other departments, and maintaining accurate guest records. A Certificate, Diploma, or Degree in Hospitality Management, Tourism, or a related field is required, along with a minimum of 2 years of experience in Front Office Operations in a hotel. Excellent communication, interpersonal skills, and a professional appearance are important. Knowledge of hotel reservation systems is beneficial.
Key Requirements
Diploma or Degree in Sales, Marketing, Hospitality Management, Business Administration, or related field
Minimum 5 years' experience in Hotel Sales and Marketing
Proven ability to generate corporate business and maintain active client accounts
Strong networking, negotiation, and communication skills
Knowledge of hotel reservation systems and online distribution channels
0 Negotiable or Not Mentioned
Tanzania
6 days ago
finca.co.tz
8 Applied 6 Pro Applied
FINCA Microfinance Bank is seeking a motivated Data Analytics Intern to join their Data Analytics Unit. The successful candidate will be responsible for preparing comprehensive reports and working closely with various departmental stakeholders to understand and accelerate business reporting requirements. This role involves utilizing tools such as Oracle, SQL, and MS Excel to provide high-quality data analysis and support across the organization. The intern will play a key role in ensuring data availability and integrity while assisting in the development of business-critical insights. The intern will also handle specialized reporting tasks including monthly data uploads to the Bank of Tanzania (BOT) for Credit Reference and RTSIS, managing CRB client report disputes, and assisting with IFRS and FSDR reporting. Key duties include creating crystal reports, documenting business requirements, and developing data layouts like charts, graphs, and process flow diagrams. This position offers a unique opportunity to gain practical experience in financial data management and business intelligence within a reputable microfinance institution.
Key Requirements
A Degree in Computer Science, Information Technology, or a related field.
Experience working with database management systems such as PostgreSQL, SQL Server, or Oracle.
Proficiency in writing SQL scripts to directly query and analyze internal and external data.
Strong skills in MS Excel for high-quality data analysis and reporting.
Ability to support the preparation of analytic dashboards and KPI reports in BI tools.
0 Negotiable or Not Mentioned
Tanzania, Arusha
6 days ago
eximbank.co.tz
6 Applied 4 Pro Applied
Exim Bank is seeking a dedicated Relationship Manager to join its Retail department in Arusha. The primary objective of this role is to drive business growth by deepening relationships and managing both key and potential customers. The successful candidate will be responsible for the sales of liabilities, acquisitions, cash management, credit cards, and various retail products to maximize revenue and achieve specific sales targets. This position plays a critical role in the bank's mission to provide innovative banking solutions and superior customer service.
Key responsibilities include serving as the primary point of contact for a portfolio of customers, driving growth in CASA/FD and asset portfolios, and identifying cross-selling opportunities. The Relationship Manager will also work closely with branch managers to anticipate issues, offer professional solutions, and use referrals to expand the client base. Candidates must have a strong understanding of all products and services offered by Exim Bank to effectively serve clients and provide informed choices for their everyday banking needs.
Key Requirements
University degree in Business Administration or Economics and relevant professional qualifications in banking, finance, or marketing.
Minimum of two years relevant working experience in a similar position within the banking sector.
Computer literacy and knowledge of new evolving technology systems relevant to the financial industry.
Ability to assess customer needs and develop or recommend products that suit those specific needs.
Self-confident, ambitious, and willing to take on significant challenges in a competitive market.
0 Negotiable or Not Mentioned
Tanzania, Arusha
6 days ago
msandohrsolutions.co.tz
22 Applied 15 Pro Applied
Msandohr Solutions is currently seeking a highly organized and proactive Personal Assistant to join their team in the legal services sector. Based in Arusha, this role is critical in providing high-level administrative support to ensure the efficient operation of the office and the executive team. The successful candidate will be responsible for managing calendars, coordinating meetings, and handling sensitive information with the utmost confidentiality. This position offers an excellent opportunity for a professional looking to grow within a dynamic legal environment. The role requires a blend of administrative expertise and interpersonal finesse.
Key responsibilities include preparing and editing legal documents, managing incoming correspondence, and organizing travel arrangements. The Personal Assistant will act as the first point of contact for clients and partners, requiring exceptional communication skills. Additionally, the role involves maintaining digital and physical filing systems, conducting research, and assisting with various projects as needed. The ideal candidate must demonstrate the ability to work independently while managing multiple priorities in a fast-paced setting. Candidates must submit their applications before the deadline on 24th June 2026 to be considered for this exciting opportunity in Arusha.
Key Requirements
Bachelor’s Degree in Business Administration, Office Management, or related field.
Minimum of 2-year experience as a Personal Assistant or in an administrative role, preferably in the legal sector.
Strong organizational and time-management skills to handle complex schedules.
Excellent communication and interpersonal abilities for professional networking.
Proficiency in MS Office including Word, Excel, Outlook, and PowerPoint.
0 Negotiable or Not Mentioned
Tanzania
6 days ago
zenopay.net
59 Applied 41 Pro Applied
ZenoPay Pro is seeking a dedicated Customer Support specialist to join our dynamic team in Tanzania. In this role, you will be the primary point of contact for our users, helping them navigate our payment solutions and resolving any technical or account-related issues they may encounter. You will work closely with other departments to ensure a seamless user experience across our platform.
As a member of our growing organization, you will have the opportunity to develop your career in the fast-paced fintech industry. We value proactive individuals who are passionate about customer satisfaction and are willing to go the extra mile to support our clients. Join us as we innovate the payment landscape in Tanzania and beyond.
Key Requirements
Excellent communication skills in English and Swahili.
Strong problem-solving abilities and critical thinking.
Proficiency in using CRM software and help desk tools.
Ability to handle high-volume customer inquiries via chat and email.
Patience and empathy when dealing with client issues.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
7 days ago
marsjssitd.co.tz
9 Applied 6 Pro Applied
Marsjsstd Private Hospital is inviting applications from passionate and innovative individuals for the position of Customer Experience Officer in Zanzibar. The core mission of this role is to enhance patient satisfaction and ensure overall service excellence within our established healthcare environment. As a creative and service-driven professional, you will identify opportunities for continuous improvement and implement strategies that put the patient first, ensuring every interaction reflects the hospital's core values.
You will be responsible for analyzing patient feedback and reporting on service quality principles to help the hospital maintain its reputation for excellence. This role requires high levels of professionalism, attention to detail, and the ability to build strong interpersonal relationships with both patients and clinical staff. If you are a dedicated professional who is passionate about improving the patient journey in a healthcare setting, we encourage you to apply for this full-time role.
Key Requirements
Bachelor's Degree in Customer Experience, Business, or a related field.
Deep understanding of patient satisfaction and service quality principles.
Strong interpersonal and relationship-building skills.
Ability to identify opportunities for continuous process improvement.
High level of professionalism and meticulous attention to detail.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
7 days ago
marsjssitd.co.tz
11 Applied 8 Pro Applied
A leading private hospital in Zanzibar is looking for an experienced and dynamic Customer Service Manager to lead and strengthen our patient service operations. With a high-volume patient flow of 300-400 customers daily, the manager will be responsible for overseeing the front office team and developing comprehensive customer service strategies and standards. You will be expected to monitor patient satisfaction closely and ensure that every individual receives exceptional service during their visit.
Beyond team supervision, the role involves training, mentoring, and evaluating staff to maintain high performance and service standards. You will handle escalated complaints professionally, prepare detailed reports on service trends, and work closely with hospital management to implement improvement initiatives. This leadership role is vital for fostering a positive, service-oriented culture that aligns with the hospital's values of excellence, integrity, and teamwork.
Key Requirements
Bachelor's Degree in Business Administration, Healthcare Management, or Public Relations.
Minimum of 4-6 years of experience in customer service management.
Proven experience within the healthcare or hospitality sectors.
Strong leadership and team management skills to direct a front office team.
Excellent communication, conflict resolution, and organizational abilities.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
7 days ago
marsjssitd.co.tz
7 Applied 5 Pro Applied
Marsjsstd Private Hospital in Zanzibar is seeking a professional, compassionate, and highly organized Customer Service Officer to join our dedicated healthcare team. This role is central to our daily operations, as the hospital serves between 300 to 400 patients and clients each day. You will be the first point of contact, responsible for welcoming and assisting patients, coordinating appointments, and handling various inquiries, complaints, and follow-ups with empathy and efficiency.
In this position, you will guide patients through registration, billing, and service procedures while maintaining accurate records and feedback to improve service standards. The successful candidate will work in a fast-paced environment, ensuring an excellent patient experience and upholding the hospital's reputation for quality care. This is a full-time position located in Zanzibar, requiring a candidate who can maintain a patient-centered approach and professional demeanor at all times.
Key Requirements
Diploma or Bachelor's Degree in Customer Service, Business Administration, or Healthcare Administration.
Minimum of 2 years of experience in customer service, preferably in a hospital environment.
Excellent communication and interpersonal skills to interact with diverse patients.
Strong problem-solving abilities and the capacity to work under pressure.
Computer literacy and familiarity with modern hospital information systems.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
7 days ago
baweisland.com
8 Applied 1 Casual Applied
Bawe Island Zanzibar is looking for experienced and passionate Room Service Waiters and Waitresses to join our dedicated hospitality team. The successful candidates will be responsible for delivering food and beverages to guest rooms with the highest level of professionalism and care. You will ensure that all orders are accurate, presented beautifully, and delivered in a timely manner to maintain the luxury standards of the resort.
Candidates must be prepared to work in a high-pressure, luxury environment where guest satisfaction is the top priority. This role involves constant interaction with guests and requires a deep understanding of service etiquette and menu knowledge. You will be expected to maintain cleanliness in the room service area and follow all safety and hygiene protocols established by the resort management.
Key Requirements
Minimum of 2 years' experience as a Room Service Waiter/Waitress.
Excellent communication and guest service skills.
Professional appearance and positive attitude.
Ability to work in a luxury hospitality environment.
Knowledge of LQA (Leading Quality Assurance) standards.