Best Talent Reach (BTR) 63 Jobs Found for "service desk"

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SALES & MARKETING MANAGER @ NYUMBANI MARKETING

0 Negotiable or Not Mentioned Tanzania 7 days ago nyumbanimarketing.com 10 Applied 7 Pro Applied

Nyumbani Marketing is currently seeking a dedicated Sales & Marketing Manager to oversee our Printing & Promotion Department. This role is central to our growth, focusing on the development and execution of sales strategies that drive orders and increase revenue. The ideal candidate will be a self-starter capable of identifying and approaching potential clients, while maintaining a high standard of professional communication throughout the sales process—from initial inquiry to final delivery and after-sales follow-up.

In this position, you will leverage digital marketing channels such as Instagram and online advertisements to generate consistent leads. Success in this role requires a deep understanding of the printing, branding, and promotional items industry, along with the ability to collaborate effectively with internal design and production teams. Your primary objective will be to ensure all client requirements are met efficiently while expanding the company’s footprint in the advertising services market.

Key Requirements

Experience or strong knowledge in printing, branding, promotional items, or advertising services. Proven ability to develop and execute sales strategies to increase orders and revenue. Strong background in identifying, approaching, and following up with potential clients. Proficient in managing client communication from inquiry to after-sales follow-up. Hands-on experience using digital marketing channels like Instagram and online ads for lead generation.
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BUSINESS DEVELOPMENT CONSULTANT @ EPICBR

0 Negotiable or Not Mentioned Tanzania, Zanzibar 7 days ago epicbr.co.tz 6 Applied 4 Pro Applied

The Business Development Consultant will play a pivotal role in driving sales growth and expansion for digital products and solutions in Zanzibar. This includes overseeing a portfolio of services such as cloud computing, cybersecurity, AI, hosting, and payment solutions. You will be tasked with monitoring market trends to identify emerging opportunities and developing strategies to capture new business within target markets. This position requires a high level of engagement with clients through meetings, presentations, and solution demonstrations. You will work closely with technical teams to ensure accurate solution positioning and support. Additionally, you will be responsible for building a robust sales pipeline, developing strategic partnerships, and preparing performance reports to ensure business objectives are met effectively.

Key Requirements

Bachelor's degree in Business, ICT, Marketing, Telecommunications, or a related field. Minimum of 3 years of experience in business development, enterprise sales, or digital solutions. Strong background in B2B sales and relationship management within the ICT or telecom sectors. Excellent knowledge of enterprise technology solutions including cloud, cybersecurity, and AI. Superior presentation, negotiation, and communication skills.
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SENIOR MANAGER - INFORMATION TECHNOLOGY @ EXIM BANK (T) LTD

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 8 days ago eximbank.co.tz 15 Applied 11 Pro Applied

The IT Service Delivery Manager at Exim Bank (T) Ltd is a pivotal role focused on ensuring the seamless delivery of information technology services across the organization. This position requires overseeing critical IT service management functions, including incident management, access management, and change management, while maintaining high standards of user support and service continuity. The successful candidate will lead the resolution of user issues across various channels, ensure compliance with internal governance frameworks, and work closely with cross-functional teams to optimize operational efficiency. Additionally, the role involves proactive monitoring of servers, networks, and applications to mitigate system disruptions in real-time. The Senior Manager will be responsible for managing the Change Advisory Board (CAB) processes, conducting impact analyses, and ensuring that all IT changes align with regulatory standards. By fostering collaboration between system administrators, network engineers, and development teams, the role ensures that IT infrastructure remains secure and responsive to the needs of the banking sector.

Key Requirements

Degree in Information Systems, Computer Engineering, or Business Administration. Strong analytical thinking and proactive problem-solving abilities. Possession of ITIL certifications is considered a significant advantage. Extensive experience managing large project teams including third-party vendors. In-depth understanding of customer segments and relevant telecom products.
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UNIT MANAGER @ JUBILEE LIFE INSURANCE TANZANIA

0 Negotiable or Not Mentioned Tanzania 8 days ago jubileelifetinsurance.co.tz 7 Applied 5 Pro Applied

Jubilee Life Insurance Tanzania is seeking highly motivated, ambitious, and results-driven individuals to join our growing team as Unit Managers. This role is pivotal in driving our sales growth and expanding our market presence across the country, specifically in the key regions of Dar es Salaam and Arusha. As a Unit Manager, you will be responsible for building and leading a high-performing sales team, providing them with the necessary coaching and mentorship to achieve and exceed business targets while maintaining the highest standards of service and professionalism.

Candidates will focus on identifying new business opportunities, fostering strong relationships with clients and partners, and ensuring all activities comply with company policies and industry regulations. The position offers a supportive working environment and an attractive commission and incentive structure designed to reward success. With a focus on professional development and career growth, this role provides an excellent opportunity for individuals looking to advance their leadership careers in the insurance and financial services sector in Tanzania. Possible work locations include Dar es Salaam and Arusha.

Key Requirements

Bachelor’s Degree or Diploma in Business Administration, Marketing, Insurance, Finance, or Economics. Strong leadership skills with the ability to manage and motivate a diverse team. Excellent communication and interpersonal skills for client and team engagement. Previous experience in sales and team management is highly preferred. Proven ability to recruit, train, and develop high-performing sales professionals.
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HEAD OF CUSTOMER SUCCESS - DEVICE FINANCING @ SELECT GLOBAL

0 Negotiable or Not Mentioned Tanzania 8 days ago selectglobal.co.in 7 Applied 5 Pro Applied

We are looking for an experienced customer service leader to build and scale a high-performing Customer Success function for a fast-growing device financing business. This role is pivotal in shaping the customer experience strategy from the ground up, ensuring that clients receive top-tier support and value throughout their journey with the company. The successful candidate will be responsible for defining the operational roadmap and creating a culture of excellence within the support team. The successful candidate will oversee large-scale call center operations and drive operational excellence across multiple touchpoints. You will work closely with other departments to align customer success initiatives with broader business goals, leveraging your analytical skills to improve service delivery and customer retention in the competitive fintech landscape of Tanzania. This position offers a unique opportunity to lead a critical business unit during a period of rapid expansion and high impact.

Key Requirements

7+ years' experience in Customer Success, Customer Care, Contact Center, or Service Operations 3+ years in a leadership role Proven experience managing and scaling large call center operations Background in fintech, banking, telecom, PAYGO, e-commerce, or technology companies Strong leadership and analytical skills
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REGIONAL SALES MANAGER @ PLATINUM CREDIT LIMITED

0 Negotiable or Not Mentioned Tanzania 8 days ago platinumcredit.co.tz 15 Applied 11 Pro Applied

Platinum Credit Limited is a leading financial services company committed to empowering growth through innovative financial solutions. We are seeking a dynamic, results-driven, and experienced Regional Sales Manager to lead and oversee sales operations across the Central Region. The successful candidate will be responsible for driving revenue growth, leading sales teams, expanding market presence, and maintaining customer satisfaction while ensuring achievement of regional business targets in line with organizational objectives. Potential candidates will manage activities across several areas, including Manyara, Dodoma, Singida, Kilosa, and Morogoro. We promote a culture built on self-responsibility, teamwork, integrity, customer focus, innovation, and continuous improvement. The role requires a leader who can lead by example through professionalism and foster a culture of accountability and transparency among all regional staff. By joining our team, you will contribute to our company motto: Together, We Empower Growth.

Key Requirements

Bachelor’s Degree in Sales, Marketing, Business Administration, or a related business field from a recognized institution. Proven experience in sales management and leading regional operations. Ability to drive revenue growth and achieve regional business targets. Strong leadership skills with the ability to manage and motivate sales teams. Excellent understanding of the financial services industry and market trends.
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ASSISTANT NURSING OFFICER (ANO) - 10 POSITIONS @ MARANATHA HOSPITAL

0 Negotiable or Not Mentioned Tanzania, Mbeya 9 days ago maranathahospitals.co.tz 6 Applied 4 Pro Applied

In line with the expansion of medical services at Maranatha Hospital, we are looking for Assistant Nursing Officers to support our clinical operations. These positions are designed for dedicated healthcare workers who are passionate about patient welfare and are ready to contribute to a growing medical institution in the Mbeya region. Assistant Nursing Officers play a critical role in supporting the primary nursing staff and ensuring the smooth day-to-day operation of patient wards.

Candidates will be expected to assist in various medical procedures, monitor patient progress, and maintain a clean and safe healing environment. The hospital offers a dynamic workplace where professional growth is encouraged. As an equal opportunity employer, Maranatha Hospital invites all qualified candidates who meet the educational and licensing requirements to apply for these vital roles within our healthcare delivery system.

Key Requirements

Completion of a diploma or recognized training in nursing Current registration with the Tanzania Nursing and Midwifery Council A valid professional license to practice nursing tasks An updated and comprehensive professional resume (CV) A well-written application letter outlining suitability for the role
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NURSING OFFICER (NO) - 10 POSITIONS @ MARANATHA HOSPITAL

0 Negotiable or Not Mentioned Tanzania, Mbeya 9 days ago maranathahospitals.co.tz 5 Applied 4 Pro Applied

Maranatha Hospital is currently undergoing a significant expansion of its healthcare services in Mbeya, Tanzania. As part of this growth, the hospital is seeking a dedicated and highly qualified Nursing Officer to join its medical team. This role is central to providing high-quality patient care and ensuring clinical excellence across various departments within the facility. The successful candidate will work in a fast-paced environment, collaborating with a multidisciplinary team to deliver exceptional health outcomes for patients.

The Nursing Officer will be responsible for clinical assessment, implementing care plans, and maintaining strict medical standards. Maranatha Hospital is an equal opportunity employer committed to professional development and providing a supportive work environment. This is an excellent opportunity for health professionals looking to advance their careers in a reputable private hospital that values excellence and compassion in service delivery. Positions are available at our main campus in the Mbeya region.

Key Requirements

Graduation from a recognized nursing training institution Full registration with the relevant professional nursing council Possession of a valid and current professional practice license Submission of a detailed and updated Curriculum Vitae (CV) Provision of a formal application letter addressed to management
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SERVICE ATTENDANT (4 POSITIONS) @ ZOMA

0 Negotiable or Not Mentioned Tanzania, Zanzibar 10 days ago elrzanzibar.com 9 Applied 6 Pro Applied

We are seeking dedicated Service Attendants to join the ZOMA team at the airport. In this role, you will provide excellent service and make every visitor's stay exceptional by attending to their needs and maintaining a high standard of hospitality. You will be responsible for ensuring that the service area remains inviting and that all guests receive prompt and professional attention throughout their visit to our airport locations.

At ZOMA, we pride ourselves on being part of a supportive team that encourages career growth and skill development. This position is ideal for individuals who thrive in a busy environment and are eager to create positive interactions with international travelers. Join us and contribute to a team that makes a significant difference in the travel experience every single day through dedication and excellence in service.

Key Requirements

Strong commitment to excellence in customer service and guest satisfaction. Ability to work in a fast-paced, dynamic airport environment with shifting priorities. Excellent verbal communication skills in English to assist international guests. Experience in the hospitality or service industry is highly preferred. Ability to maintain a professional appearance and a positive, helpful attitude.
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OPERATIONS MANAGER @ SKT TANZANIA LIMITED

0 Negotiable or Not Mentioned Tanzania 10 days ago skttanzania.co.tz 13 Applied 9 Pro Applied

SKT Tanzania Limited is seeking an experienced Operations Manager to lead and optimize our day-to-day operations, oversee project delivery, coordinate cross-functional teams, and drive strategic initiatives that create measurable business impact. This is an exciting opportunity to join a fast-growing technology and solutions company delivering innovative ERP, ICT infrastructure, cloud, logistics, and project execution services across Tanzania and East Africa. As Operations Manager, you will play a critical role in ensuring efficient service delivery, managing project performance, strengthening stakeholder relationships, and supporting the company's growth objectives. We are looking for a proactive professional with strong leadership, organizational, and problem-solving skills who thrives in a dynamic and performance-driven environment.

Key Requirements

Lead and optimize day-to-day operations to ensure maximum efficiency. Oversee end-to-end project delivery and performance monitoring. Coordinate and lead diverse cross-functional teams across different departments. Drive and implement strategic initiatives that create measurable business impact. Ensure consistent and high-quality service delivery to all clients.
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