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CUSTOMER SERVICE / CALL CENTER AGENT @ GREAT WALL TOBACCO COMPANY (T) LIMITED

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 17 days ago outlook.com 29 Applied 20 Pro Applied

Great Wall Tobacco Company (T) Limited is seeking a motivated and results-driven Customer Service / Call Center Agent to join its growing team in Tanzania. Based in Mikocheni, Dar es Salaam, the successful candidate will be responsible for supporting customers, distributors, and retailers by handling inquiries, resolving issues, coordinating orders, and maintaining excellent customer relationships. This role serves as a vital link between the company and its market, requiring a professional who can represent the brand with integrity and efficiency.

The daily duties involve answering inbound customer calls and messages, tracking orders, and coordinating logistics processes to ensure timely delivery and customer satisfaction. The agent will also be expected to maintain accurate records in CRM systems, prepare regular customer service updates, and meet specific response-time targets. This fast-paced environment requires someone who can handle complaints calmly and escalate complex issues when necessary to maintain high standards of service delivery.

Key Requirements

Female candidate aged between 25–30 years. Diploma or Bachelor’s Degree in Business Administration or a related field. Proven experience in a customer service or call center environment. Strong verbal and written communication skills in both English and Kiswahili. High level of computer literacy and proficiency in common office applications.
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ADMINISTRATIVE ASSISTANT - 1 POST @ HEAMEDA-HOSPITAL

0 Negotiable or Not Mentioned Tanzania 17 days ago heameda-hospital.co.tz 9 Applied 1 Casual Applied

Heameda Hospital is seeking a dedicated Administrative Assistant to join our healthcare team. This role is pivotal in ensuring the smooth operation of our hospital's administrative functions, providing support to medical staff and ensuring a high standard of patient care. The successful candidate will handle various tasks, from record management to coordinating schedules, all within a fast-paced environment that demands efficiency and professionalism.

As part of our commitment to excellence, the Administrative Assistant will work closely with other departments to maintain a cohesive work environment. Candidates must possess a strong background in teamwork and have at least two years of relevant experience in a healthcare or corporate setting. We offer a dynamic work atmosphere where your contributions directly impact the quality of service provided to our patients in Tanzania.

Key Requirements

Minimum 2 Years Experience Strong patient care and teamwork skills Proficiency in Microsoft Office Suite Excellent written and verbal communication Strong organizational and multitasking abilities
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PROJECT COORDINATOR - 1 POST @ TANZANIA ENLIGHTENMENT DEVELOPMENT INNOVATIONS (TEDI)

0 Negotiable or Not Mentioned Tanzania, Dodoma 18 days ago tedi.or.tz 16 Applied 11 Pro Applied

Tanzania Enlightenment Development Innovations (TEDI) is seeking a highly motivated and organized Project Coordinator to join our team in the Dodoma Region. The successful candidate will play a pivotal role in planning, executing, and monitoring our diverse range of development projects. You will be responsible for ensuring that all initiatives align with TEDI's mission of 'Learn Today Lead Tomorrow,' while managing project timelines, resources, and stakeholder communications effectively to achieve impactful results.

In this role, you will lead cross-functional teams and collaborate with external partners to drive project success. Key responsibilities include preparing comprehensive project documentation, tracking budget expenditures, and conducting regular site visits to assess project progress. We are looking for a professional who demonstrates exceptional leadership qualities, strong problem-solving skills, and a deep commitment to community development in Tanzania. If you meet the qualifications and are ready to make a difference, we invite you to submit your application for this exciting opportunity in Dodoma.

Key Requirements

Bachelor's degree in Project Management, International Development, or a related social science field. A minimum of 3-5 years of experience in project coordination within the NGO or development sector. Proven proficiency in using project management software and Microsoft Office Suite (Word, Excel, PowerPoint). Exceptional written and verbal communication skills in both English and Swahili. Strong analytical skills with the ability to perform monitoring and evaluation of project activities.
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You Are Applying For PROJECT COORDINATOR - 1 POST

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HOLIDAY PACKAGES COORDINATOR @ TRAVELTRACK

0 Negotiable or Not Mentioned Tanzania 18 days ago traveltrack.co.tz 12 Applied 8 Pro Applied

We are looking for a dedicated Holiday Packages Coordinator to join Traveltrack in Tanzania. The primary focus of this role is to design, organize, and manage diverse holiday packages that cater to the needs of our varied clientele. You will be responsible for coordinating with various service providers such as hotels, transport companies, and tour guides to ensure a seamless holiday experience. This position is available for candidates interested in working in Dar es Salaam or Arusha. As a Holiday Packages Coordinator, you will use your creativity to build compelling travel itineraries that highlight the best destinations in Tanzania and beyond. This involves staying updated on industry trends and negotiating the best possible rates to provide value to our customers. Ideal candidates will have a strong background in tour operations and a commitment to delivering exceptional travel products that exceed client expectations.

Key Requirements

Experience in designing and coordinating holiday packages Deep knowledge of Tanzanian and international tourist destinations Excellent organizational and project management skills Strong negotiation skills for dealing with vendors and hotels Ability to create customized itineraries based on client preferences
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PROJECT COORDINATOR @ NORTHERN ENGINEERING WORKS LIMITED

0 Negotiable or Not Mentioned Tanzania 18 days ago newl.co.tz 11 Applied 8 Pro Applied

Northern Engineering Works Limited is hiring a Project Coordinator to provide essential technical and administrative support for fiber optic projects. This role includes conducting technical site surveys, implementation planning, and overseeing specific installation tasks such as splicing and OTDR testing. The coordinator ensures that all documentation is accurate and that site activities like trenching and cable blowing align with technical requirements. Beyond technical tasks, the Project Coordinator is responsible for ensuring that all site activities adhere to HSE procedures and OSHA regulations. You will collaborate closely with other departments to manage budgets and technical specifications. This position offers the opportunity to work on significant infrastructure projects across Tanzania, requiring a proactive approach to problem-solving and organizational excellence.

Key Requirements

Diploma or Bachelor’s Degree in Engineering, IT, or related discipline Minimum 3 years’ experience in telecom or fiber optic project coordination Proficiency in technical site surveys and implementation planning Knowledge of fiber optic installation, splicing, and OTDR testing Experience in supervising trenching, duct laying, and cable blowing
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FRONT DESK OFFICER / RECEPTIONIST – 1 POSITION @ DENTONS EALC

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 18 days ago dentons.co.tz 10 Applied 7 Pro Applied

Dentons EALC is seeking a professional and organized Front Desk Officer/Receptionist to manage front office operations and support day-to-day administrative functions. The successful candidate will serve as the first point of contact for clients and visitors, ensuring a welcoming environment and efficient handling of all communications. The role involves managing mail, parcels, and courier services while maintaining accurate records and logbooks.

Additionally, the officer will coordinate travel arrangements for staff and visitors and oversee office maintenance, contributing to the overall operational excellence of the firm. The individual will be responsible for the professional handling of incoming calls and ensuring the reception area remains functional and presentable. This position is vital for the smooth flow of correspondence and administrative support within the organization.

Key Requirements

Bachelor’s Degree or Diploma in Business Administration or a related field. Minimum of 3 years’ relevant experience in front desk or customer service roles. Strong communication skills in both English and Kiswahili. Excellent organizational and time management skills. Proficiency in Microsoft Office 365.
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ADMIN OFFICER @ GLOBUS RECRUIT

0 Negotiable or Not Mentioned Tanzania 18 days ago gmail.com 9 Applied 6 Pro Applied

The Admin Officer will be responsible for providing high-level administrative and operational support to the infrastructure team. You will manage office documentation, coordinate daily activities, and ensure that the office runs smoothly and efficiently. This role serves as a central hub for communication and organizational support within the company.

You will handle a variety of tasks including scheduling, record keeping, and office supply management. The successful candidate will be highly organized and able to manage multiple priorities in a fast-paced environment. By maintaining efficient administrative processes, you will contribute to the overall success of the project teams and the organization.

Key Requirements

3+ years of experience in office administration or a related role. Proven ability to manage office documentation and filing systems. Strong skills in daily operational support and coordination. Proficiency in Microsoft Office Suite (Word, Excel, Outlook). Excellent organizational and time-management skills.
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OPERATIONS OFFICER (ADMIN FUNCTION) @ VIVA DIGITAL CENTER

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 19 days ago gmail.com 11 Applied 8 Pro Applied

VIVA Digital Center is seeking an energetic Operations Officer to manage administrative functions within our dynamic learning hub. This role focuses on empowering youth through practical business and ICT skills, requiring a candidate who can handle office coordination and student engagement effectively. Responsibilities include managing daily administrative tasks, supporting marketing initiatives, and maintaining accurate financial records. The ideal candidate will be a recent graduate with a passion for community development and organizational excellence. The successful candidate will work in a fast-paced environment where they will be the primary point of contact for students and visitors. This position is highly suitable for individuals residing in Dar es Salaam who are eager to kickstart their career in business administration and marketing. You will be part of a team committed to innovation and digital empowerment.

Key Requirements

Diploma in Business Administration, Marketing, Public Administration, or a related field. Graduated within the last 1–3 years. Strong communication and organizational skills. Basic ICT proficiency including MS Office, email, and digital filing systems. Interest in youth development, training, and community engagement.
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FIELD OFFICER – 2 POSTS @ TEDI TANZANIA

0 Negotiable or Not Mentioned Tanzania, Tabora 19 days ago tedi.or.tz 11 Applied 1 Casual Applied

TEDI Tanzania is seeking two dedicated Field Officers to join our team in the Tabora region. The primary responsibility of this role is to facilitate the implementation of digital education programs at the community level. You will work closely with local schools, teachers, and community leaders to ensure that digital tools and resources are effectively utilized to improve educational outcomes across the region. As a Field Officer, you will also be responsible for monitoring program progress, collecting field data, and reporting on the impact of our initiatives. This role requires a professional who is passionate about education equity and possesses the stamina to travel across various districts within Tabora. Your efforts will directly contribute to bridging the digital divide and empowering the youth through technology-driven learning. Tabora is the primary work location for these positions.

Key Requirements

Proven experience in field operations or community development. Fluency in Swahili and English, both written and verbal. Strong reporting skills and ability to meet strict deadlines. Familiarity with the Tabora region and local community structures. Ability to use digital tools for data collection such as KoboToolbox.
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