0 Negotiable or Not Mentioned
Tanzania, Zanzibar
7 days ago
marsjssitd.co.tz
9 Applied 6 Pro Applied
Marsjsstd Private Hospital is inviting applications from passionate and innovative individuals for the position of Customer Experience Officer in Zanzibar. The core mission of this role is to enhance patient satisfaction and ensure overall service excellence within our established healthcare environment. As a creative and service-driven professional, you will identify opportunities for continuous improvement and implement strategies that put the patient first, ensuring every interaction reflects the hospital's core values.
You will be responsible for analyzing patient feedback and reporting on service quality principles to help the hospital maintain its reputation for excellence. This role requires high levels of professionalism, attention to detail, and the ability to build strong interpersonal relationships with both patients and clinical staff. If you are a dedicated professional who is passionate about improving the patient journey in a healthcare setting, we encourage you to apply for this full-time role.
Key Requirements
Bachelor's Degree in Customer Experience, Business, or a related field.
Deep understanding of patient satisfaction and service quality principles.
Strong interpersonal and relationship-building skills.
Ability to identify opportunities for continuous process improvement.
High level of professionalism and meticulous attention to detail.
0 Negotiable or Not Mentioned
Tanzania
8 days ago
selectglobal.co.in
7 Applied 5 Pro Applied
We are looking for an experienced customer service leader to build and scale a high-performing Customer Success function for a fast-growing device financing business. This role is pivotal in shaping the customer experience strategy from the ground up, ensuring that clients receive top-tier support and value throughout their journey with the company. The successful candidate will be responsible for defining the operational roadmap and creating a culture of excellence within the support team. The successful candidate will oversee large-scale call center operations and drive operational excellence across multiple touchpoints. You will work closely with other departments to align customer success initiatives with broader business goals, leveraging your analytical skills to improve service delivery and customer retention in the competitive fintech landscape of Tanzania. This position offers a unique opportunity to lead a critical business unit during a period of rapid expansion and high impact.
Key Requirements
7+ years' experience in Customer Success, Customer Care, Contact Center, or Service Operations
3+ years in a leadership role
Proven experience managing and scaling large call center operations
Background in fintech, banking, telecom, PAYGO, e-commerce, or technology companies
Strong leadership and analytical skills
~2,800 Mentioned
Tanzania, Zanzibar
8 days ago
outlook.com
12 Applied 8 Pro Applied
An exciting opportunity is available for an experienced, charismatic, and hands-on Food & Beverage Manager to join a stunning boutique luxury resort in Zanzibar. We are seeking a passionate hospitality professional with a strong background in ultra-luxury boutique properties who understands that true luxury lies in personalised service, exceptional attention to detail, and genuine guest engagement. This is a highly operational role for a leader who thrives on the floor and plays a key role in elevating the guest experience, driving service excellence, and ensuring strong financial performance across the F&B division. The package includes USD 2,800 to 3,200 NET per month depending on experience. The successful candidate will receive a full expat package including company accommodation, flights to Zanzibar, meals, visa, and medical insurance. This is a single status contract designed for a professional ready to thrive in an exclusive island resort environment. Annual return flights are also included as part of the benefits.
Key Requirements
Proven experience as a Food & Beverage Manager within a luxury 5-star boutique hotel or resort
Strong understanding of high-end, personalised hospitality and luxury guest experiences
Previous island, remote resort, or boutique luxury property experience is required
Hands-on management style with excellent floor presence and guest interaction skills
Strong commercial acumen including budgeting, cost control, purchasing, and stock management
0 Negotiable or Not Mentioned
Tanzania
8 days ago
theteambuilders.ae
13 Applied 4 Ultra Applied
We are seeking a Russian-speaking Guest Relations Officer for a premier Hotel & Wellness Concept in Tanzania. The successful candidate will serve as the primary point of contact for our international guests, ensuring their stay is comfortable, seamless, and memorable. This role involves managing guest arrivals, addressing inquiries, and providing personalized recommendations while maintaining the highest level of professionalism and hospitality standards.
Fluency in both Russian and English is a strict requirement for this role to effectively communicate with our diverse clientele. The ideal candidate will have a welcoming personality and a deep understanding of luxury service. This position offers a competitive salary, accommodation, and medical benefits. If you have experience in high-end hospitality and enjoy creating exceptional guest experiences, we encourage you to apply.
Key Requirements
Fluent in both Russian and English (verbal and written) is mandatory.
Mandatory prior experience in guest relations within the hotel industry.
Excellent communication and interpersonal skills.
Professional appearance and a warm, welcoming demeanor.
Ability to handle guest complaints and issues with diplomacy and tact.
0 Negotiable or Not Mentioned
Tanzania, Mbeya
9 days ago
maranathahospitals.co.tz
6 Applied 4 Pro Applied
Maranatha Hospital is looking to hire several Medical Attendants to support our medical staff and ensure patients receive the attention and basic care they need. This role is fundamental to the comfort of our patients and the efficiency of hospital wards. As the hospital expands its capacity in Mbeya, Medical Attendants are required to assist with patient movement, hygiene, and basic clinical support tasks under the supervision of senior medical staff.
The ideal candidates should be hardworking, empathetic, and willing to work in a high-pressure environment. This position provides a gateway into the healthcare sector for those who are dedicated to service and want to make a tangible difference in the lives of patients. Maranatha Hospital provides a structured environment where every staff member's contribution to patient health is valued.
Key Requirements
Successful completion of a recognized Medical Attendant course
Relevant certification from a recognized health training institute
Registration with the appropriate professional health body
Comprehensive and up-to-date Curriculum Vitae
Application letter stating the intent for the specific role
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
10 days ago
elrzanzibar.com
5 Applied 4 Pro Applied
ZOMA is looking for passionate Baristas to join our airport team and brew happiness for our customers. As a Barista, you will craft high-quality beverages that brighten every traveler's day, ensuring a consistent and exceptional coffee experience. This role requires a blend of technical skill, speed, and a genuine love for hospitality in one of the most exciting and high-traffic work environments available.
Being part of our team means working in a supportive atmosphere where your skills and career can grow through daily challenges and experiences. You will play a vital role in creating memorable experiences for passengers passing through Zanzibar's airport. If you have a passion for coffee and enjoy the energy of a fast-paced setting where every day brings something new, this is the perfect opportunity for you to make a positive impact.
Key Requirements
Previous experience as a barista or in a high-volume cafe environment.
Proficiency in operating professional espresso machines and coffee grinders.
Knowledge of various coffee brewing methods and standard beverage recipes.
Excellent customer service skills with a friendly and outgoing personality.
Ability to work quickly and efficiently under pressure during peak airport hours.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
10 days ago
ando.co.tz
22 Applied 15 Pro Applied
Ando Roofing Products Ltd is looking for two Operation Managers to streamline our internal processes and enhance productivity in Dar es Salaam. This role involves overseeing the day-to-day operations of our facility, ensuring that production and logistics meet the high standards of our roofing products brand. You will be a key link between different departments to ensure seamless operational flow.
Key responsibilities include managing operational costs, improving supply chain efficiency, and supervising operational staff. You will implement best practices for operational excellence and use ERP systems to monitor performance metrics. The ideal candidate is a strategic thinker with a hands-on approach to solving operational bottlenecks and driving company growth.
Key Requirements
Bachelor’s Degree or higher in Operations Management, Engineering, or Business.
Professional certifications in operations or supply chain (e.g., Six Sigma) are a plus.
Minimum 5 years of relevant work experience in operations.
2 to 3 years of experience in a senior leadership or supervisory role.
Experience within the building materials or construction industry is highly valued.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
12 days ago
gmail.com
12 Applied 1 Casual Applied
SmartJobsTanzania is looking for a qualified Female Finance Officer to join the team in Dar es Salaam. This role involves overseeing financial operations, managing budgets, and providing strategic financial advice to support business growth. The ideal candidate will have a solid background in finance and a keen eye for detail. The position requires a professional who can handle the dynamic environment of the financial sector in Tanzania's major commercial hub.
A key requirement for this position is a Bachelor’s degree and at least two years of experience, preferably within the telecom industry. The candidate will be responsible for ensuring financial transparency and efficiency while adhering to company policies and regulatory requirements. Qualified candidates are encouraged to submit their CVs for review, emphasizing any experience relevant to banking or telecommunications.
Key Requirements
Bachelor’s degree in Finance, Accounting, Banking and Finance, or a related discipline.
Minimum of 2 years of relevant working experience in finance or accounting.
Previous experience working within the telecommunications sector is highly preferred.
Strong analytical skills and ability to interpret complex financial data.
Proficiency in using financial management systems and advanced Excel.
0 Negotiable or Not Mentioned
Tanzania
17 days ago
sourceresources.co
13 Applied 9 Pro Applied
We are seeking a detail-oriented Quantity Surveyor with specialized experience in Road Projects to join our Tanzania operations. The candidate will be responsible for all aspects of cost management, including initial estimations, procurement support, and final account settlements. You will work closely with the engineering team to ensure that the project remains financially viable and that all contractual obligations regarding measurements are met.
Your expertise will be vital in preparing Bill of Quantities (BOQ) and managing variations as they arise during the construction of road networks. This role requires a professional who can navigate the complexities of road infrastructure contracts and provide accurate financial forecasting. Joining our team means working on high-visibility projects that contribute to the transport infrastructure of Tanzania, offering significant professional growth.
Key Requirements
4 to 15 years of experience in quantity surveying for road projects
Degree in Quantity Surveying or Civil Engineering
Membership in a professional surveying body (e.g., RICS) is preferred
Expertise in preparing detailed Bill of Quantities (BOQ)
Knowledge of international contract forms such as FIDIC