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CUSTOMER CARE OFFICER @ LUMAC

0 Negotiable or Not Mentioned Tanzania 17 days ago outlook.com 24 Applied 17 Pro Applied

As the first point of contact for Lumac, the Customer Care Officer plays a vital role in ensuring a positive customer experience. You will handle a high volume of inquiries via phone, WhatsApp, and email, providing timely and accurate information to prospective and existing clients. Your responsibilities include following up on quotations, scheduling appointments, and providing updates on ongoing projects.

The ideal candidate will be a problem-solver who can handle complaints with professionalism and maintain detailed customer records. By supporting the sales team and ensuring overall customer satisfaction, you contribute directly to Lumac’s reputation for excellence. Fluency in both English and Swahili is a mandatory requirement for this position.

Key Requirements

Diploma or Degree in any field (preferred). At least 1 year of experience in customer service or call-center. Full fluency in both English and Swahili. Strong communication and interpersonal skills. Ability to handle customer inquiries via phone, WhatsApp, and email.
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CUSTOMER SERVICE / CALL CENTER AGENT @ GREAT WALL TOBACCO COMPANY (T) LIMITED

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 17 days ago outlook.com 29 Applied 20 Pro Applied

Great Wall Tobacco Company (T) Limited is seeking a motivated and results-driven Customer Service / Call Center Agent to join its growing team in Tanzania. Based in Mikocheni, Dar es Salaam, the successful candidate will be responsible for supporting customers, distributors, and retailers by handling inquiries, resolving issues, coordinating orders, and maintaining excellent customer relationships. This role serves as a vital link between the company and its market, requiring a professional who can represent the brand with integrity and efficiency.

The daily duties involve answering inbound customer calls and messages, tracking orders, and coordinating logistics processes to ensure timely delivery and customer satisfaction. The agent will also be expected to maintain accurate records in CRM systems, prepare regular customer service updates, and meet specific response-time targets. This fast-paced environment requires someone who can handle complaints calmly and escalate complex issues when necessary to maintain high standards of service delivery.

Key Requirements

Female candidate aged between 25–30 years. Diploma or Bachelor’s Degree in Business Administration or a related field. Proven experience in a customer service or call center environment. Strong verbal and written communication skills in both English and Kiswahili. High level of computer literacy and proficiency in common office applications.
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PROJECT COORDINATOR - 1 POST @ TANZANIA ENLIGHTENMENT DEVELOPMENT INNOVATIONS (TEDI)

0 Negotiable or Not Mentioned Tanzania, Dodoma 18 days ago tedi.or.tz 16 Applied 11 Pro Applied

Tanzania Enlightenment Development Innovations (TEDI) is seeking a highly motivated and organized Project Coordinator to join our team in the Dodoma Region. The successful candidate will play a pivotal role in planning, executing, and monitoring our diverse range of development projects. You will be responsible for ensuring that all initiatives align with TEDI's mission of 'Learn Today Lead Tomorrow,' while managing project timelines, resources, and stakeholder communications effectively to achieve impactful results.

In this role, you will lead cross-functional teams and collaborate with external partners to drive project success. Key responsibilities include preparing comprehensive project documentation, tracking budget expenditures, and conducting regular site visits to assess project progress. We are looking for a professional who demonstrates exceptional leadership qualities, strong problem-solving skills, and a deep commitment to community development in Tanzania. If you meet the qualifications and are ready to make a difference, we invite you to submit your application for this exciting opportunity in Dodoma.

Key Requirements

Bachelor's degree in Project Management, International Development, or a related social science field. A minimum of 3-5 years of experience in project coordination within the NGO or development sector. Proven proficiency in using project management software and Microsoft Office Suite (Word, Excel, PowerPoint). Exceptional written and verbal communication skills in both English and Swahili. Strong analytical skills with the ability to perform monitoring and evaluation of project activities.
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HOLIDAY PACKAGES COORDINATOR @ TRAVELTRACK

0 Negotiable or Not Mentioned Tanzania 18 days ago traveltrack.co.tz 15 Applied 11 Pro Applied

We are looking for a dedicated Holiday Packages Coordinator to join Traveltrack in Tanzania. The primary focus of this role is to design, organize, and manage diverse holiday packages that cater to the needs of our varied clientele. You will be responsible for coordinating with various service providers such as hotels, transport companies, and tour guides to ensure a seamless holiday experience. This position is available for candidates interested in working in Dar es Salaam or Arusha. As a Holiday Packages Coordinator, you will use your creativity to build compelling travel itineraries that highlight the best destinations in Tanzania and beyond. This involves staying updated on industry trends and negotiating the best possible rates to provide value to our customers. Ideal candidates will have a strong background in tour operations and a commitment to delivering exceptional travel products that exceed client expectations.

Key Requirements

Experience in designing and coordinating holiday packages Deep knowledge of Tanzanian and international tourist destinations Excellent organizational and project management skills Strong negotiation skills for dealing with vendors and hotels Ability to create customized itineraries based on client preferences
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PROJECT COORDINATOR @ NORTHERN ENGINEERING WORKS LIMITED

0 Negotiable or Not Mentioned Tanzania 18 days ago newl.co.tz 9 Applied 3 Ultra Applied

Northern Engineering Works Limited is hiring a Project Coordinator to provide essential technical and administrative support for fiber optic projects. This role includes conducting technical site surveys, implementation planning, and overseeing specific installation tasks such as splicing and OTDR testing. The coordinator ensures that all documentation is accurate and that site activities like trenching and cable blowing align with technical requirements. Beyond technical tasks, the Project Coordinator is responsible for ensuring that all site activities adhere to HSE procedures and OSHA regulations. You will collaborate closely with other departments to manage budgets and technical specifications. This position offers the opportunity to work on significant infrastructure projects across Tanzania, requiring a proactive approach to problem-solving and organizational excellence.

Key Requirements

Diploma or Bachelor’s Degree in Engineering, IT, or related discipline Minimum 3 years’ experience in telecom or fiber optic project coordination Proficiency in technical site surveys and implementation planning Knowledge of fiber optic installation, splicing, and OTDR testing Experience in supervising trenching, duct laying, and cable blowing
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FRONT DESK OFFICER / RECEPTIONIST – 1 POSITION @ DENTONS EALC

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 18 days ago dentons.co.tz 10 Applied 3 Ultra Applied

Dentons EALC is seeking a professional and organized Front Desk Officer/Receptionist to manage front office operations and support day-to-day administrative functions. The successful candidate will serve as the first point of contact for clients and visitors, ensuring a welcoming environment and efficient handling of all communications. The role involves managing mail, parcels, and courier services while maintaining accurate records and logbooks.

Additionally, the officer will coordinate travel arrangements for staff and visitors and oversee office maintenance, contributing to the overall operational excellence of the firm. The individual will be responsible for the professional handling of incoming calls and ensuring the reception area remains functional and presentable. This position is vital for the smooth flow of correspondence and administrative support within the organization.

Key Requirements

Bachelor’s Degree or Diploma in Business Administration or a related field. Minimum of 3 years’ relevant experience in front desk or customer service roles. Strong communication skills in both English and Kiswahili. Excellent organizational and time management skills. Proficiency in Microsoft Office 365.
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ASSISTANT MARKETING MANAGER @ GROUP MFI

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 18 days ago groupmfi.co.tz 11 Applied 8 Pro Applied

Group MFI is seeking a dynamic Assistant Marketing Manager to join their pan-African team. This role is pivotal in developing and executing marketing strategies aimed at building brand awareness, driving engagement, and generating business growth across the continent. The ideal candidate will have a learning mindset, thriving in a fast-paced, multi-country environment while making a tangible impact on the company's brand presence. The role offers significant international exposure and the opportunity to collaborate with global technology leaders.

The successful candidate will be responsible for a wide array of tasks including brand development, digital content creation, and high-impact event logistics. You will act as a key liaison between internal teams and external stakeholders, ensuring brand consistency across all touchpoints. By conducting market research and tracking performance analytics, you will provide data-driven insights to optimize campaigns and enhance ROI. The position requires a strategic yet hands-on approach to execute marketing initiatives with precision and storytelling flair.

Key Requirements

Bachelor's degree in Marketing, Communications, Business, or a related field. 3-5 years of marketing experience, preferably in a B2B or technology-driven industry. Proven expertise in digital marketing, content creation, and event management. Strong project management and stakeholder engagement skills. Experience working across multi-country markets in Africa is a strong advantage.
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MARKETING COORDINATOR @ KARIBU WORLD

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 18 days ago karibuworld.co.tz 5 Applied 4 Pro Applied

Karibu World is seeking a creative and dedicated Marketing Coordinator to join our dynamic team in Dar es Salaam. In this role, you will be responsible for managing our social media presence, developing comprehensive content calendars, and executing impactful digital marketing campaigns that highlight our vacation packages and corporate travel services. This position offers a unique opportunity to build a long-term career within the thriving travel and hospitality sector while contributing to the brand's growth and visibility.

Beyond digital strategy, the successful candidate will focus on building professional relationships with clients and stakeholders. You will analyze market trends and leverage data analytics to drive strategic growth and optimize campaign performance. If you are a bilingual professional with a passion for marketing and the travel industry, we invite you to apply and help us redefine travel experiences.

Key Requirements

Degree in Marketing, Communications, or a related field. 3–5 years of professional digital marketing experience. Prior experience in the Travel or Hospitality sector is highly preferred. Proficiency in graphic design and video editing tools for content creation. Demonstrated expertise in data analytics and marketing performance tracking.
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ADMIN OFFICER @ GLOBUS RECRUIT

0 Negotiable or Not Mentioned Tanzania 18 days ago gmail.com 9 Applied 6 Pro Applied

The Admin Officer will be responsible for providing high-level administrative and operational support to the infrastructure team. You will manage office documentation, coordinate daily activities, and ensure that the office runs smoothly and efficiently. This role serves as a central hub for communication and organizational support within the company.

You will handle a variety of tasks including scheduling, record keeping, and office supply management. The successful candidate will be highly organized and able to manage multiple priorities in a fast-paced environment. By maintaining efficient administrative processes, you will contribute to the overall success of the project teams and the organization.

Key Requirements

3+ years of experience in office administration or a related role. Proven ability to manage office documentation and filing systems. Strong skills in daily operational support and coordination. Proficiency in Microsoft Office Suite (Word, Excel, Outlook). Excellent organizational and time-management skills.
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Apply smarter with 12 applications per 12 Hours, ad-free, and up to 3 ready-to-use AI-generated letters. Stay visible and relevant in BTR’s candidate search results.

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DIGITAL MARKETING AND SOCIAL MEDIA MANAGEMENT SPECIALIST @ SPJ TANZANIA

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 18 days ago thespj.com 10 Applied 7 Pro Applied

SPJ Tanzania is currently seeking a talented and creative woman to fill the position of Digital Marketing and Social Media Management Specialist at their Dar es Salaam office. The ideal candidate will be responsible for enhancing the company's online footprint through strategic content creation and active community engagement. This role is central to building the brand's reputation and ensuring that the company's message reaches a wide and diverse audience across all digital channels. The successful applicant will work closely with the internal team to develop marketing campaigns that resonate with the local market while maintaining international standards. Candidates should demonstrate a high level of proficiency in both Swahili and English, along with a deep understanding of social media algorithms and digital advertising techniques. This is an excellent opportunity for a professional looking to grow their career in a vibrant and supportive environment in the heart of Dar es Salaam.

Key Requirements

Proven experience in social media management and digital marketing. Fluency in both Swahili and English (written and spoken). High level of creativity and ability to generate innovative content ideas. Strong teamwork skills and ability to collaborate in a professional environment. Proficiency in using social media tools and analytics platforms.
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