Best Talent Reach (BTR) 100 Jobs Found for "guest services"

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BAR MANAGER @ GLOBAL HR - LIMITED TING SOLUTIONS

~600,000 Mentioned Tanzania, Dar es Salaam 9 days ago gmail.com 16 Applied 11 Pro Applied

The Bar Manager will be responsible for overseeing all daily operations of the bar and restaurant located in Sinza, Dar es Salaam. This leadership role involves managing and training staff, ensuring exceptional customer service, and maintaining high standards of cleanliness, safety, and operational excellence. The manager will also be tasked with handling customer complaints with professionalism and preparing detailed operational reports as required by management. The salary for this position is TZS 600,000 NET.

In addition to personnel management, the role requires meticulous oversight of stock, inventory, and product purchasing to ensure the business operates efficiently without shortages. The ideal candidate will foster a positive work environment and contribute to the professional development of the team while building a career in a high-standard hospitality setting. This position is based in the Sinza area of Dar es Salaam, Tanzania.

Key Requirements

At least 2 years of experience in bar or restaurant management. Diploma or Degree in Hotel Management, Business Administration, or a related field. Strong leadership skills with the ability to manage and motivate a team. Excellent customer service skills and experience in handling client relations. Proven ability to manage inventory and implement stock control measures.
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TELESALES/TELEMARKETING @ KABISA PHARMA

0 Negotiable or Not Mentioned Tanzania 9 days ago kabisapharma.co.tz 13 Applied 9 Pro Applied

Kabisa Pharma is looking for a motivated and results-driven Telesales/Telemarketing professional to join our expanding sales team. The successful candidate will be responsible for reaching out to potential clients, promoting our pharmaceutical products, and providing exceptional customer service to ensure client satisfaction and retention. This role requires a proactive approach to lead generation and a commitment to achieving sales targets within the healthcare sector. In this position, you will manage a high volume of outbound calls, handle customer inquiries, and provide detailed information about our products and services. You will also be expected to maintain accurate records of customer interactions and follow up on leads to close sales effectively. We are seeking an individual with a background in health sciences or marketing who possesses the communication skills necessary to represent our brand with professionalism and integrity.

Key Requirements

At least 1 year of sales or customer service experience. Certificate in Health Science or Marketing. Excellent verbal and written communication skills. Proven ability to meet and exceed sales targets. Strong persuasion and negotiation techniques.
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RECEPTIONIST (FEMALE) @ ABC TANZANIA

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 9 days ago abctanzania.com 22 Applied 15 Pro Applied

ABC Tanzania is seeking a professional and presentable Female Receptionist to join our team at the ABC EMPORIO-DSM office. The successful candidate will serve as the first point of contact for our company, providing high-quality administrative support and ensuring a welcoming environment for all visitors. This role is crucial for maintaining our corporate image and requires a candidate who can balance professionalism with efficiency. Responsibilities include managing the front desk operations, answering and directing phone calls, and handling various administrative tasks to support office efficiency. The ideal candidate should be highly organized, possess excellent communication skills, and have a proven track record in front office management within a corporate environment. Interested candidates are encouraged to apply by submitting their CVs through the official email provided before the deadline of June 5th, 2026. This position requires a candidate who can work under minimal supervision while maintaining a high standard of service and discretion in a corporate setting.

Key Requirements

Female candidate with a presentable and professional appearance adhering to a corporate-friendly dress code. Minimum Diploma in Business Administration, Front Office Management, or a related academic field. At least 1 to 3 years of professional experience as a Receptionist or Front Desk Officer in a corporate setting. Excellent verbal and written communication skills in English and relevant local languages. Strong interpersonal abilities to engage professionally with diverse clients and visitors.
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AFTERSALES PERSONNEL @ HANLINK MOTORS

0 Negotiable or Not Mentioned Tanzania 10 days ago hanlink.com 15 Applied 11 Pro Applied

HANLINK MOTORS is seeking a dedicated Aftersales Personnel to manage the post-purchase lifecycle of heavy machinery, including excavators, bulldozers, cranes, and wheel loaders. The successful candidate will be responsible for coordinating maintenance services, conducting thorough machine inspections, and maintaining strong customer relationships through proactive follow-ups. This role is essential for ensuring technical solutions are delivered promptly and customer complaints are resolved efficiently.

In addition to technical coordination, the Aftersales Personnel will manage warranty claims, oversee spare parts availability, and prepare detailed service reports. You will also support machine commissioning and provide necessary training to operators to ensure equipment is used safely and effectively. This position requires a high level of technical expertise and a commitment to maintaining high standards of customer service documentation.

Key Requirements

Proven experience in aftersales services for heavy equipment such as excavators and cranes. Ability to conduct detailed machine inspections and post-delivery follow-ups. Strong technical knowledge of preventive maintenance and field service activities. Excellent skills in handling customer complaints and providing technical solutions. Experience in managing warranty claims and detailed service documentation.
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OPERATIONS MANAGER @ SKT TANZANIA LIMITED

0 Negotiable or Not Mentioned Tanzania 10 days ago skttanzania.co.tz 13 Applied 1 Casual Applied

SKT Tanzania Limited is seeking an experienced Operations Manager to lead and optimize our day-to-day operations, oversee project delivery, coordinate cross-functional teams, and drive strategic initiatives that create measurable business impact. This is an exciting opportunity to join a fast-growing technology and solutions company delivering innovative ERP, ICT infrastructure, cloud, logistics, and project execution services across Tanzania and East Africa. As Operations Manager, you will play a critical role in ensuring efficient service delivery, managing project performance, strengthening stakeholder relationships, and supporting the company's growth objectives. We are looking for a proactive professional with strong leadership, organizational, and problem-solving skills who thrives in a dynamic and performance-driven environment.

Key Requirements

Lead and optimize day-to-day operations to ensure maximum efficiency. Oversee end-to-end project delivery and performance monitoring. Coordinate and lead diverse cross-functional teams across different departments. Drive and implement strategic initiatives that create measurable business impact. Ensure consistent and high-quality service delivery to all clients.
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BARISTA (3 POSITIONS) @ ZOMA

0 Negotiable or Not Mentioned Tanzania, Zanzibar 10 days ago elrzanzibar.com 8 Applied 6 Pro Applied

ZOMA is looking for passionate Baristas to join our airport team and brew happiness for our customers. As a Barista, you will craft high-quality beverages that brighten every traveler's day, ensuring a consistent and exceptional coffee experience. This role requires a blend of technical skill, speed, and a genuine love for hospitality in one of the most exciting and high-traffic work environments available.

Being part of our team means working in a supportive atmosphere where your skills and career can grow through daily challenges and experiences. You will play a vital role in creating memorable experiences for passengers passing through Zanzibar's airport. If you have a passion for coffee and enjoy the energy of a fast-paced setting where every day brings something new, this is the perfect opportunity for you to make a positive impact.

Key Requirements

Previous experience as a barista or in a high-volume cafe environment. Proficiency in operating professional espresso machines and coffee grinders. Knowledge of various coffee brewing methods and standard beverage recipes. Excellent customer service skills with a friendly and outgoing personality. Ability to work quickly and efficiently under pressure during peak airport hours.
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SALES CONSULTANT @ KILIMANJARO OPERATIONS

0 Negotiable or Not Mentioned Tanzania, Arusha 10 days ago gmail.com 6 Applied 4 Pro Applied

We are looking for a high-performing Sales Consultant with deep knowledge of Tanzania’s spectacular destinations. You will be responsible for designing tailored travel experiences across various regions including Zanzibar, the Northern Circuit, the Western Circuit, and the Southern Circuit. The role involves managing enquiries, preparing accurate quotes, and providing excellent customer service via email and phone. Additionally, you will coordinate with operations and finance teams to ensure accurate handovers and sales updates while promoting sustainable travel practices. Candidates should be decisive and customer-focused with a knack for closing deals. This position offers a competitive salary package, medical insurance for you and your immediate family, and additional benefits like free lunch and company transport. Possible work locations and destination expertise include Arusha and Zanzibar.

Key Requirements

Experienced Tour Consultant/Sales professional with at least 2 years in tourism. Strong knowledge of Tanzania’s national parks, wildlife, and safari lodges. Fluent in English with excellent written and verbal communication skills. Decisive, customer-focused, and demonstrates strong leadership abilities. Ability to design tailored travel experiences and handle bookings.
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RETAIL ATTENDANT (2 POSITIONS) @ ZOMA

0 Negotiable or Not Mentioned Tanzania, Zanzibar 10 days ago elrzanzibar.com 5 Applied 1 Casual Applied

Join ZOMA as a Retail Attendant at the airport, where you will be the face of our brand to travelers from around the world. In this fast-paced environment, you will deliver great service, assist customers with their purchases, and ensure that every visitor has a welcoming and memorable experience. Your role involves managing sales, maintaining product displays, and contributing to a supportive team culture that values excellence and positive customer interactions.

This position offers an exciting opportunity to grow your career in the travel retail industry while working in a dynamic, international atmosphere. You will work within a supportive team focused on making a positive impact every day. If you are passionate about customer service and enjoy the energy of a vibrant airport setting, we encourage you to apply and become a key part of our operations at Zanzibar's airport facility.

Key Requirements

Proven experience in a retail environment or similar customer-facing role. Strong interpersonal and communication skills to interact with diverse airport travelers. Ability to operate point-of-sale (POS) systems and handle cash/card transactions accurately. Flexibility to work in shifts, including early mornings, late nights, weekends, and holidays. Basic knowledge of inventory management and stock replenishment techniques.
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BUSINESS DEVELOPMENT OFFICER @ LOLC TANZANIA

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 10 days ago lolc.co.tz 14 Applied 10 Pro Applied

LOLC TANZANIA is a leading financial services provider committed to empowering individuals and businesses with accessible loan solutions, driving sustainable growth and financial success. As a Business Development Officer, you will be responsible for driving business growth by identifying and converting high-potential loan opportunities while achieving monthly targets and maintaining a 100% collection rate. The role involves conducting comprehensive credit analysis, including client assessment, loan structuring, and collateral evaluation in line with company policies. You will prepare, review, and submit complete and accurate credit proposals with supporting documentation to the Head Office. Additionally, you will monitor and manage loan portfolio performance, proactively identifying and mitigating risks to ensure portfolio quality, while providing market insights and mentorship to junior officers.

Key Requirements

Bachelor's degree in Business, Marketing, Finance, Economics, or a related field. At least 3 years of experience in business development, sales, or relationship management in Financial Institutions. Strong knowledge of car loans or similar financial products. Excellent communication, negotiation, and interpersonal skills. Ability to build rapport and establish trust with clients.
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GUEST RELATIONS OFFICER @ THE RESIDENCE ZANZIBAR

0 Negotiable or Not Mentioned Tanzania, Zanzibar 11 days ago theresidence.com 14 Applied 10 Pro Applied

The Residence Zanzibar is seeking a dedicated Guest Relations Officer to join our professional hospitality team. The successful candidate will be responsible for ensuring that all guests receive a high level of service and personal attention throughout their stay, from arrival to departure. This role involves managing guest inquiries, handling feedback with grace, and ensuring a seamless experience. As a Guest Relations Officer, you will work closely with other departments to maintain the highest standards of hospitality and create memorable experiences for our visitors.

Candidates must be local residents with a strong background in customer service within the luxury hotel sector. Fluency in both English and French is essential for effective communication with our diverse international clientele. Familiarity with the PMS-Opera system is a core requirement for this role to manage guest profiles and bookings efficiently. We are looking for individuals who are proactive, detail-oriented, and capable of multitasking in a fast-paced resort environment.

Key Requirements

At least 2 years of experience in a similar position. Strong communication and multitasking skills. Excellent customer service abilities. Familiar with the PMS-Opera system. Fluent in English with strong communication skills.
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