Best Talent Reach (BTR) 46 Jobs Found for "guest relations officer"

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OPERATIONS OFFICER – EXPORT & IMPORT @ HIRING SPECIAL

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 8 days ago gmail.com 21 Applied 15 Pro Applied

Join Hiring Special as an Operations Officer focusing on Export and Import in Dar es Salaam. This position is central to our international trade activities, requiring a candidate who can manage the end-to-end logistics process. You will be responsible for coordinating shipments, managing documentation, and ensuring that goods move efficiently across borders.

The role demands a high level of organization and the ability to multitask in a high-pressure environment. You will work closely with carriers, customs brokers, and internal departments to resolve any issues that arise during transit. This is a dynamic role for someone who enjoys the complexities of global logistics and wants to ensure excellence in operational execution.

Key Requirements

Relevant experience in the related field is an advantage Good communication and organizational skills Ability to work under pressure and in a team Understanding of international shipping and logistics Proficiency in tracking shipments and managing schedules
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SPA THERAPIST @ THE TEAM BUILDERS

0 Negotiable or Not Mentioned Tanzania 8 days ago theteambuilders.ae 5 Applied 2 Ultra Applied

THE TEAM BUILDERS is looking for a skilled Spa Therapist for an upscale Hotel & Wellness Concept in Tanzania. The role focuses on delivering high-quality spa treatments and wellness experiences to a discerning clientele. The ideal candidate will be an expert in various massage techniques, body treatments, and holistic wellness practices, ensuring that every guest receives a personalized and rejuvenating experience that aligns with the luxury standards of the property.

This position requires a professional with a passion for wellness and excellent guest service skills. You will work in a serene environment and be part of a team dedicated to excellence in hospitality. In exchange for your expertise, we offer a competitive salary, accommodation, and medical insurance. Experience in luxury spa settings and a background in the Gulf sector will be highly valued in the selection process.

Key Requirements

Mandatory previous experience as a therapist in a hotel environment. Certified qualification in Spa Therapy, Massage, or a related field. Proficiency in a wide range of massage techniques and beauty treatments. Strong understanding of wellness trends and holistic health. Excellent communication and interpersonal skills for guest interaction.
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SERVICE ATTENDANT (4 POSITIONS) @ ZOMA

0 Negotiable or Not Mentioned Tanzania, Zanzibar 10 days ago elrzanzibar.com 9 Applied 6 Pro Applied

We are seeking dedicated Service Attendants to join the ZOMA team at the airport. In this role, you will provide excellent service and make every visitor's stay exceptional by attending to their needs and maintaining a high standard of hospitality. You will be responsible for ensuring that the service area remains inviting and that all guests receive prompt and professional attention throughout their visit to our airport locations.

At ZOMA, we pride ourselves on being part of a supportive team that encourages career growth and skill development. This position is ideal for individuals who thrive in a busy environment and are eager to create positive interactions with international travelers. Join us and contribute to a team that makes a significant difference in the travel experience every single day through dedication and excellence in service.

Key Requirements

Strong commitment to excellence in customer service and guest satisfaction. Ability to work in a fast-paced, dynamic airport environment with shifting priorities. Excellent verbal communication skills in English to assist international guests. Experience in the hospitality or service industry is highly preferred. Ability to maintain a professional appearance and a positive, helpful attitude.
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MONITORING & EVALUATION OFFICER @ SWISSCONTACT

0 Negotiable or Not Mentioned Tanzania 10 days ago swisscontact.org 9 Applied 6 Pro Applied

Swisscontact is seeking a dedicated Monitoring & Evaluation Officer to lead data-driven initiatives and research activities within their development projects. The successful candidate will be responsible for designing and implementing M&E frameworks to track project progress, evaluate impact, and ensure the highest standards of data integrity. This role requires a blend of analytical expertise and project management skills to support the organization's mission of fostering sustainable economic growth.

In addition to technical data management, the officer will be responsible for producing comprehensive reports and communicating findings to various stakeholders. The position demands a proactive individual capable of conducting both quantitative and qualitative research in a dynamic environment. Interested candidates should prepare their applications in English, ensuring they meet the submission deadline and include all requested documentation such as referee contacts and salary expectations.

Key Requirements

Bachelor's degree in monitoring and evaluation, statistics, economics, computer science, or data science. Initial work experience in quantitative and/or qualitative research methodologies. Demonstrated experience in monitoring and evaluation, preferably within development project contexts. Proficiency in using statistical software and data management tools for analysis. Excellent written and verbal communication skills in English for professional reporting.
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GUEST RELATIONS OFFICER @ THE RESIDENCE ZANZIBAR

0 Negotiable or Not Mentioned Tanzania, Zanzibar 11 days ago theresidence.com 14 Applied 10 Pro Applied

The Residence Zanzibar is seeking a dedicated Guest Relations Officer to join our professional hospitality team. The successful candidate will be responsible for ensuring that all guests receive a high level of service and personal attention throughout their stay, from arrival to departure. This role involves managing guest inquiries, handling feedback with grace, and ensuring a seamless experience. As a Guest Relations Officer, you will work closely with other departments to maintain the highest standards of hospitality and create memorable experiences for our visitors.

Candidates must be local residents with a strong background in customer service within the luxury hotel sector. Fluency in both English and French is essential for effective communication with our diverse international clientele. Familiarity with the PMS-Opera system is a core requirement for this role to manage guest profiles and bookings efficiently. We are looking for individuals who are proactive, detail-oriented, and capable of multitasking in a fast-paced resort environment.

Key Requirements

At least 2 years of experience in a similar position. Strong communication and multitasking skills. Excellent customer service abilities. Familiar with the PMS-Opera system. Fluent in English with strong communication skills.
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RECREATION MANAGER @ JAZHOTELS

0 Negotiable or Not Mentioned Tanzania, Zanzibar Michamvi Kae 11 days ago jazhotels.com 8 Applied 6 Pro Applied

Jazhotels is seeking a dedicated Recreation Manager to join our vibrant team in Zanzibar. The successful candidate will be responsible for leading, organizing, and supervising all guest recreational activities, ensuring a fun and safe environment for visitors of all ages. This role is pivotal in creating memorable experiences for guests through well-planned daily entertainment programs, special events, and high-energy engagement activities. You will be at the heart of the guest experience, ensuring that every stay is filled with excitement and satisfaction.

In addition to activity planning, the Recreation Manager will lead and support the recreation team, fostering a culture of excellence and safety. You will oversee the maintenance of all equipment and facilities to ensure they meet high standards. A key part of the role involves interacting directly with guests to gather feedback and improve programs, as well as developing innovative new recreational concepts. The position is based in the scenic Michamvi Kae region of Zanzibar, providing a unique opportunity to work in a world-class tourism destination. Applications must be submitted by October 6, 2026.

Key Requirements

Must be a Tanzanian national Proven experience in recreation management or a similar role within the hospitality industry Strong leadership skills to manage and motivate a recreation team Ability to design and supervise diverse guest entertainment programs Excellent interpersonal and communication skills for guest interaction
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TRANSPORTATION OFFICER INTERN @ VMG

0 Negotiable or Not Mentioned Tanzania, Kibaha Misugusugu 12 days ago vmg.co.tz 18 Applied 13 Pro Applied

This Transportation Officer Intern position at vmg offers a comprehensive learning experience within the manufacturing industry's logistics sector. The successful candidate will be responsible for coordinating daily transportation operations for cargo, which includes arranging vehicle scheduling, dispatching, and route planning to ensure all transfers are completed on time. The role involves constant communication with drivers, clients, and operations teams to provide updates and ensure smooth workflow throughout the supply chain process in Kibaha Misugusugu. Additionally, the intern will monitor vehicle movements and ensure that all operations comply with transport regulations and internal company policies.

Beyond daily coordination, the intern will handle essential transport documentation, trip records, and reporting requirements to maintain accurate data for management. The role also involves resolving operational issues such as delays or route changes professionally to ensure high standards of customer service. By supporting cost control initiatives and optimizing vehicle utilization, the intern will contribute directly to the efficiency of the manufacturing operations. This opportunity is specifically designed for fresh graduates who are eager to develop their professional skills in transport management and build strong relationships with service providers and vendors.

Key Requirements

Bachelor’s Degree in Logistics, Transport Management, Business Administration, or related field. Must be a Fresh Graduate willing to develop in transport coordination and transfer operations. Strong communication skills for interacting with drivers, clients, and internal teams. Ability to coordinate daily transportation operations and manage cargo schedules effectively. Proficiency in route planning and vehicle dispatching to ensure timely transfers.
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DECLARATION OFFICER @ KAZIBORA HR CONSULTANCY

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 12 days ago kazibora.co.tz 21 Applied 15 Pro Applied

The Declaration Officer role involves handling customs documentation and clearing processes for international trade operations. Based in Dar es Salaam, you will ensure compliance with all regulatory requirements and facilitate the smooth movement of goods. This position requires a thorough understanding of customs procedures and meticulous attention to detail.

You will be tasked with preparing accurate declarations, liaising with customs authorities, and coordinating with logistics teams to prevent delays. Your expertise will be vital in navigating the complexities of import and export regulations, ensuring that all shipments are cleared efficiently and ethically.

Key Requirements

Diploma or Degree in Logistics, Clearing and Forwarding, or related field Full proficiency in TANCIS and other customs clearing systems In-depth knowledge of Tanzania customs laws and regulations Proven experience in cargo declaration and clearance procedures Strong organizational skills and ability to manage multiple files
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SALES REPRESENTATIVES (WAITERS AND WAITRESSES) @ MAK JUICE

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 12 days ago gmail.com 10 Applied 7 Pro Applied

Mak Juice is seeking energetic and dedicated individuals to join our team in Dar Es Salaam as Sales Representatives, specifically Waiters and Waitresses. This role is ideal for young professionals who are passionate about the hospitality industry and eager to provide exceptional service to our customers. As a key member of our front-of-house team, you will be responsible for creating a welcoming environment, assisting customers with their orders, and ensuring the highest standards of service are maintained at all times.

In this position, you will have the opportunity to grow within a dynamic environment while developing your professional skills in customer relations and service management. We are looking for candidates who are between the ages of 18 and 25 and possess a formal qualification in hotel management. If you are ready to embark on a rewarding career journey with Mak Juice and contribute to our success in the food and beverage industry, we encourage you to submit your CV for consideration.

Key Requirements

Must be between 18 and 25 years of age. Possession of a Certificate in Hotel Management. Strong passion for the hospitality and service industry. Excellent verbal communication and interpersonal skills. Ability to work effectively in a fast-paced team environment.
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FRONT OFFICE MANAGER @ MSANDOHR SOLUTIONS

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 12 days ago msandohrsolutions.co.tz 19 Applied 13 Pro Applied

Our client in the hospitality industry is looking for a dynamic Front Office Manager to oversee their reception and guest relations operations in Dar es Salaam. You will be the face of the establishment, ensuring that every guest receives a warm welcome and exceptional service throughout their stay. Your primary goal will be to maintain a high level of guest satisfaction while optimizing front office processes and staff performance.

As the Front Office Manager, you will manage a team of receptionists, concierges, and bell staff, providing training and guidance to ensure excellence in service delivery. You will also be responsible for managing room inventory, handling guest complaints with professionalism, and coordinating with other departments to ensure a seamless guest experience. This role requires a balance of administrative efficiency and superior interpersonal skills.

Key Requirements

Degree or Diploma in Hospitality Management, Tourism, or a related field. Significant experience in front office operations within a reputable hotel or resort. Strong leadership and team management skills to oversee front desk personnel. Proficiency in Hotel Property Management Systems (PMS) like Opera or Protel. Excellent verbal and written communication skills in English and Swahili.
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