Best Talent Reach (BTR) 46 Jobs Found for "guest relations officer"

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MONITORING & EVALUATION OFFICER @ CWMAC

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 4 days ago cwmac.or.tz 11 Applied 8 Pro Applied

CWMAC is seeking a skilled Monitoring & Evaluation (M&E) Officer to join our growing team. This critical role involves designing and implementing robust M&E systems for our community conservation programs throughout Tanzania. The ideal candidate will be a firm believer in the power of communities and wildlife thriving together, committed to delivering serious and impactful work. This position is vital for assessing the effectiveness of our interventions, ensuring accountability, and driving continuous learning and improvement across all CWMAC initiatives. The M&E Officer will contribute significantly to demonstrating the impact of our work and informing future strategies.

Based in Dar es Salaam, the M&E Officer will be responsible for developing indicators, data collection tools, and reporting frameworks. They will oversee data collection processes, conduct data analysis, and produce comprehensive M&E reports. The role involves frequent travel to our member Wildlife Management Areas (WMAs) across Tanzania to conduct field monitoring, provide technical support to local teams, and verify data quality. This direct engagement ensures that our M&E efforts are responsive to program needs and accurately reflect progress and challenges on the ground. CWMAC is an equal opportunity employer and actively encourages applications from women, persons with disabilities, and candidates from communities adjacent to WMAs.

Key Requirements

Expertise in designing, implementing, and managing comprehensive Monitoring & Evaluation frameworks for conservation or development projects. Strong quantitative and qualitative data analysis skills, with proficiency in statistical software (e.g., SPSS, R, Stata) or data visualization tools. Experience in developing indicators, data collection methodologies, tools (e.g., KoboToolbox, ODK), and reporting mechanisms. Ability to conduct field visits, provide technical assistance, and build capacity of local staff in M&E practices. Excellent report writing and presentation skills, capable of communicating complex data to diverse audiences.
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FRONT OFFICE MANAGER @ JAZ ADONIA

0 Negotiable or Not Mentioned Tanzania 6 days ago jazhotels.com 11 Applied 8 Pro Applied

Jaz Adonia is looking for a professional and organized Front Office Manager to lead our front-of-house operations. You will be the face of the hotel, ensuring that every guest receives a warm welcome and exceptional service throughout their stay. Your role involves managing the front desk, reservations, and guest relations teams to optimize room occupancy and guest satisfaction scores while adhering to Jaz Adonia's high standards.

You will play a crucial role in fostering a team environment that values innovation and guest-centric service. By managing daily administrative tasks and resolving guest issues promptly, you will help maintain our reputation for excellence. We invite passionate individuals who are ready to take the next step in their hospitality career to join our dynamic team in Tanzania.

Key Requirements

Tanzanian Nationals Only Minimum of 3 years' experience in a Front Office Manager or closely related managerial role Proven leadership and team management skills Strong communication and interpersonal abilities Relevant academic and professional qualifications in Hospitality Management
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FRONT OFFICE MANAGER @ JAZ ADONIA

0 Negotiable or Not Mentioned Tanzania 6 days ago jazhotels.com 6 Applied 4 Pro Applied

We are looking for an experienced Front Office Manager to lead our reception and guest services team at Jaz Adonia. The Front Office Manager is responsible for the overall success of the front-of-house operations, ensuring that every guest receives a warm welcome and professional service throughout their stay. Your duties will include overseeing the check-in/check-out process, managing room inventory, and addressing any guest concerns or special requests with efficiency and grace.

Beyond daily operations, you will be tasked with recruiting, training, and motivating front office personnel to achieve high performance and service standards. You will collaborate with other departments, such as Housekeeping and Food & Beverage, to ensure a seamless guest experience. The ideal candidate will have a strong understanding of property management systems, excellent communication skills, and a passion for hospitality that reflects our core values of professionalism and excellence.

Key Requirements

Tanzanian National Only. Minimum of 3 years' experience in a Front Office Manager position or closely related managerial role. Hospitality industry background is mandatory. Proven leadership and team management skills. Strong communication and interpersonal abilities.
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ADMINISTRATION OFFICER @ KEEWAYTZ

~600,000 Mentioned Tanzania, Dar es Salaam 7 days ago keewaytz.com 60 Applied 42 Pro Applied

The Administration Officer will play a vital role in ensuring the smooth and efficient operation of the Keewaytz office in Dar es Salaam. This position involves managing daily administrative procedures, maintaining comprehensive company records, and organizing essential business documentation. The successful candidate will be responsible for coordinating schedules, arranging travel, and providing general support to the management team to facilitate productive business activities. Salary 600-700k Gross. In addition to core administrative tasks, the officer will prepare detailed reports and presentations, ensuring all business documents meet professional standards. The role requires a proactive individual with strong interpersonal skills who can act as a central point of contact for office inquiries. By maintaining high standards of organization and efficiency, the Administration Officer contributes directly to the overall operational success and professional environment of the company.

Key Requirements

Diploma or Bachelor's degree in Business Administration, Public Administration, or Management. At least 1 to 3 years of proven experience in an administrative or office support role. Strong proficiency in Microsoft Office Suite including Word, Excel, and PowerPoint. Excellent organizational and time-management skills to handle multiple tasks. Effective verbal and written communication skills in both English and Swahili.
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RELATIONSHIP OFFICERS / MANAGERS @ FIRST HOUSING TANZANIA

0 Negotiable or Not Mentioned Tanzania 7 days ago firsthousing.co.tz 33 Applied 23 Pro Applied

First Housing Tanzania is seeking experienced Relationship Officers and Managers to join their dynamic team. The successful candidates will be responsible for managing and growing a portfolio of clients by providing exceptional service and expert advice on a wide range of banking products. This role requires a professional who is deeply familiar with the banking landscape and can effectively communicate value propositions to both existing and potential customers. Key responsibilities include maintaining strong relationships with clients, understanding their financial goals, and recommending appropriate banking solutions to help them achieve those objectives. Applicants must have a minimum of three years of experience in customer relationship management and a thorough understanding of the financial sector. The role demands proactive engagement and a commitment to delivering high-quality results in a competitive market.

Key Requirements

Minimum of 3 years of experience in customer relationship management within the banking sector. Extensive knowledge and understanding of various banking products and financial services. Proven ability to build and maintain long-term professional relationships with clients. Strong analytical skills to assess client needs and provide tailored financial solutions. Excellent verbal and written communication skills in English and preferably Swahili.
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GUEST RELATIONS OFFICER (RUSSIAN SPEAKER) @ THE TEAM BUILDERS

0 Negotiable or Not Mentioned Tanzania 8 days ago theteambuilders.ae 9 Applied 1 Casual Applied

We are seeking a Russian-speaking Guest Relations Officer for a premier Hotel & Wellness Concept in Tanzania. The successful candidate will serve as the primary point of contact for our international guests, ensuring their stay is comfortable, seamless, and memorable. This role involves managing guest arrivals, addressing inquiries, and providing personalized recommendations while maintaining the highest level of professionalism and hospitality standards.

Fluency in both Russian and English is a strict requirement for this role to effectively communicate with our diverse clientele. The ideal candidate will have a welcoming personality and a deep understanding of luxury service. This position offers a competitive salary, accommodation, and medical benefits. If you have experience in high-end hospitality and enjoy creating exceptional guest experiences, we encourage you to apply.

Key Requirements

Fluent in both Russian and English (verbal and written) is mandatory. Mandatory prior experience in guest relations within the hotel industry. Excellent communication and interpersonal skills. Professional appearance and a warm, welcoming demeanor. Ability to handle guest complaints and issues with diplomacy and tact.
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ADMINISTRATION AND COMPLIANCE OFFICER (1) @ HRIDFABRIC

0 Negotiable or Not Mentioned Tanzania, Kibaha 8 days ago gmail.com 10 Applied 7 Pro Applied

As an Administration and Compliance Officer at hridfabric, you will play a vital role in ensuring the smooth operation of our administrative functions while maintaining strict adherence to regulatory standards. You will be responsible for overseeing office management tasks, managing documentation, and ensuring that all company activities comply with local laws and internal policies. This role requires a detail-oriented professional who can balance multiple priorities and communicate effectively across different levels of the organization. In addition to administrative duties, you will monitor compliance updates and implement necessary changes to mitigate risks. You will work closely with other departments to foster a culture of integrity and accountability. If you are a motivated individual with strong organizational skills and a commitment to professional excellence, we encourage you to apply for this position located in Kibaha, Tanzania.

Key Requirements

Relevant academic qualifications for the respective position. Strong communication and organizational skills. Ability to work independently and as part of a team. Knowledge of local labor laws and compliance regulations. Experience in managing office documentation and filing systems.
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FRONT DESK AGENT @ ROAR CAPITAL

0 Negotiable or Not Mentioned Tanzania, Zanzibar 8 days ago roarcapital.co.tz 7 Applied 5 Pro Applied

As a Front Desk Agent, you will be the face of Roar Capital, providing a warm welcome to guests arriving in Zanzibar. You will manage the entire check-in and check-out process, handle room assignments, and ensure that all guest records are accurately maintained in the system. Beyond administrative duties, you will act as a concierge, providing information about local attractions and ensuring guest needs are met promptly. Your professionalism and attention to detail will be key to maintaining the high service standards Roar Capital is known for.

Key Requirements

Previous experience in a similar role in the hotel industry. High school diploma or equivalent; hospitality degree is a plus. Strong proficiency in Property Management Systems (PMS). Exceptional customer service and interpersonal skills. Ability to handle stressful situations and guest complaints professionally.
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DECLARATION OFFICER @ HIRING SPECIAL

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 8 days ago gmail.com 15 Applied 11 Pro Applied

We are looking for a precise and knowledgeable Declaration Officer to manage our customs clearance processes in Dar es Salaam. Your role will involve preparing all necessary documentation for imports and exports, ensuring that all filings are accurate and comply with local regulations. You will serve as a bridge between the company and customs authorities to facilitate the smooth movement of goods.

Success in this role requires a deep understanding of tariff codes and customs procedures. You must be able to work efficiently under pressure to meet tight deadlines and prevent delays in our logistics chain. If you have a background in logistics and a commitment to regulatory compliance, we encourage you to apply for this vital position at Hiring Special.

Key Requirements

Relevant experience in the related field is an advantage Good communication and organizational skills Ability to work under pressure and in a team Knowledge of customs laws and regulations in Tanzania Proficiency in customs clearing software and systems
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CUSTOMS CLEARANCE OFFICER @ ZURKT

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 8 days ago zurkt.com 5 Applied 4 Pro Applied

We are hiring a Customs Clearance Officer to manage our logistics and importation processes in Dar es Salaam. This role is central to our supply chain operations, requiring a thorough understanding of TRA and TANCIS procedures. You will be responsible for ensuring that all goods are cleared efficiently, accurately, and in compliance with local regulations. The candidate must be a strong problem-solver capable of navigating complex customs hurdles and communicating effectively with various regulatory bodies to maintain the flow of our business operations.

Joining Zurkt as a Customs Clearance Officer means becoming part of a professional and fast-paced environment where logistics expertise is highly valued. While relevant experience is an added advantage, we are looking for individuals with a solid educational background in customs, logistics, or supply chain management. This role provides a stable career path with opportunities for growth and development within a team that prioritizes excellence in operational efficiency and compliance.

Key Requirements

Diploma or Bachelor's Degree in Customs, Logistics, Supply Chain, or related field. Familiarity with Tanzania Revenue Authority (TRA) regulations. Proficiency in TANCIS and related customs clearance software. Strong problem-solving and communication skills. Relevant working experience in a clearing and forwarding environment.
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