Best Talent Reach (BTR) 39 Jobs Found for "functional support"

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TRAVEL EXPERIENCE EXECUTIVE @ UNFORGETTABLE ESCAPADES

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 4 hours ago unforgettable.tz 10 Applied 7 Pro Applied

Unforgettable Escapades is actively seeking a dedicated Travel Experience Executive to join our dynamic team in Dar es Salaam. This role is crucial for crafting personalized and memorable travel itineraries for our clients, ensuring every journey is seamless and unforgettable. The successful candidate will play a vital role in providing exceptional client support, from initial inquiry to post-travel follow-up, and will be instrumental in maintaining the high standards of service our company is known for. This position requires a proactive individual who is passionate about travel and committed to delivering outstanding customer experiences, contributing significantly to our mission of creating truly unforgettable escapades for our clients.

Key Requirements

1-3 years experience in travel planning or a related field Strong communication and interpersonal skills Proven experience in travel planning and client support Knowledge of Tanzania tourism is an added advantage Ability to work independently and as part of a team
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REGIONAL AFTERSALES TECHNICIAN @ TEF CONSULT

0 Negotiable or Not Mentioned Tanzania 11 hours ago tef.co.tz 9 Applied 6 Pro Applied

This pivotal role focuses on ensuring the optimal functionality and customer satisfaction of products through expert troubleshooting and repair services. The Regional Aftersales Technician will be responsible for overseeing operations within a designated zonal service center, which includes managing and supporting Authorized Service Centers within their assigned zone, addressing escalated technical issues, and ensuring adherence to service standards. The technician will play a critical role in maintaining service excellence and customer trust.

Key responsibilities further extend to meticulous monitoring and management of spare parts inventory and warranty stock utilization to prevent shortages and optimize costs. This individual will be instrumental in ensuring that service Key Performance Indicators (KPIs) and turnaround times are consistently met, driving efficiency and customer satisfaction. Additionally, the role involves preparing comprehensive daily, weekly, and monthly reports on repair trends and fault analyses, and actively coordinating technical training programs and continuous improvement initiatives to enhance the overall service delivery quality.

Key Requirements

Hold a Diploma or Bachelor's degree in Electrical/Electronic Engineering or a related technical field. Possess a minimum of 3-5 years of proven experience in aftersales operations, technical repair, or field service roles. Demonstrate strong diagnostic and troubleshooting skills for complex product issues. Comprehensive understanding and practical application of maintenance processes and best practices. Ability to manage and support a network of Authorized Service Centers effectively.
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PRODUCTION ASSISTANT @ BAROX GROUP LTD.

~300,000 Mentioned Tanzania, Dar es Salaam 1 day ago bizonlineafrica.co.tz 23 Applied 16 Pro Applied

This is an excellent opportunity to grow your career as a Production Assistant at Barox Group Ltd. This full-time role is based in Dar es Salaam, Tanzania, offering a salary range of 300,000 – 500,000 TSh per month. The successful candidate will have proven experience in FMCG production support, inventory management, and familiarity with ERP systems.The Production Assistant will provide crucial support to the production team, assisting with various tasks to ensure smooth and efficient manufacturing operations. Key responsibilities include helping with inventory tracking, maintaining production records, and ensuring adherence to quality and safety standards. This role is ideal for an enthusiastic individual looking to develop their skills in a dynamic FMCG environment.

Key Requirements

Proven experience in FMCG production support. Familiarity with inventory management. Experience with ERP systems. Ability to assist in production processes. Strong attention to detail.
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PERSONAL ASSISTANT TO THE CEO @ BAROX GROUP LTD.

~500,000 Mentioned Tanzania, Dar es Salaam 1 day ago bizonlineafrica.co.tz 15 Applied 11 Pro Applied

This is an excellent opportunity to advance your career as a Personal Assistant to the CEO at Barox Group Ltd. This full-time role, based in Dar es Salaam, Tanzania, offers a salary of 500,000 TSh per month. The successful candidate will have proven experience supporting C-level executives, demonstrating strong organizational skills and the ability to manage sensitive information with utmost discretion.The Personal Assistant will provide high-level administrative support to the CEO, ensuring the efficient operation of the executive office. Key responsibilities include managing schedules, coordinating meetings, handling correspondence, and facilitating effective communication within the organization. This role requires a highly organized, detail-oriented, and reliable professional capable of working independently and proactively.

Key Requirements

Proven experience supporting C-level executives. Strong organizational skills. Ability to manage sensitive information with discretion. Excellent communication and interpersonal abilities. Proficiency in office software (MS Office Suite).
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SERVICE DESK ADMINISTRATOR @ CCTZ

0 Negotiable or Not Mentioned Tanzania 2 days ago cctz.co.tz 10 Applied 7 Pro Applied

The Service Desk Administrator will be the primary point of contact for superior customer service and technical assistance, offering remote end-user support. This critical role involves managing all supported applications, infrastructure, and handling incidents, service requests, and changes efficiently. The administrator is also responsible for fostering professional relationships with both customers and end-users, working closely with the Service Delivery Manager to ensure operational excellence.
Key responsibilities include logging, managing, escalating, and diligently following up on tickets, incidents, and service requests to meet stringent SLA requirements. The role demands resolving calls, ensuring user satisfaction, and meticulously updating records within the Service Management System. Furthermore, the administrator will track purchase orders and managed service contracts, coordinating with internal teams to resolve escalated issues and queries, and maintaining high service quality standards through continuous documentation and procedure updates.

Key Requirements

Bachelor's degree in computer science, information technology, or a related field. At least 2 years of work experience in delivering IT Service Desk Administration services. ITIL (Information Technology Infrastructure Library) and/or PMP (Project Management Professional) certification is an added advantage. Excellent customer service and sales support skills. Excellent communication and interpersonal skills.
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STATION SUPERVISOR (9 POSITIONS) @ OLYMPIC PETROLEUM ENERGY

0 Negotiable or Not Mentioned Tanzania 4 days ago olympicpetroleum.co.tz 19 Applied 13 Pro Applied

The Station Supervisor plays an integral role in supporting the Station Manager by overseeing the day-to-day operations and ensuring the smooth functioning of the petroleum station. This position involves direct supervision of staff, diligent implementation of operational procedures, and actively contributing to the achievement of both sales and broader operational goals. Successful candidates should hold a Bachelor's Degree in Business Management, Business Administration, or a related discipline, coupled with prior experience in a supervisory or operations management capacity, which will provide a strong advantage.

Key responsibilities for this role include a solid grasp of financial concepts such as budgeting and profit and loss management, alongside a deep understanding of operational best practices, effective inventory control, and stringent adherence to safety regulations. The position demands strong leadership qualities to effectively train and motivate a team, fostering a productive and compliant work environment. Excellent communication skills are essential for managing customer interactions professionally and providing clear, concise reports to higher management. This supervisory role is crucial for maintaining high operational standards and ensuring consistent customer satisfaction.

Key Requirements

Bachelor's Degree in Business Management, Business Administration, or a closely related field (Required). Previous experience in station management, operations management, or a supervisory role is highly preferred. Proven ability to manage, train, and motivate a diverse team to meet operational and sales goals. Strong understanding of budgeting, P&L (Profit and Loss) management, and cost-control procedures. Familiarity with standard operating procedures.
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IT SUPPORT SPECIALIST (TECHNOLOGY INDUSTRY) @ AXIA TANZANIA

0 Negotiable or Not Mentioned Tanzania 5 days ago axia.co.tz 8 Applied 6 Pro Applied

Axia Tanzania is looking for an IT Support Specialist to join the Technology Industry. This role is responsible for providing technical assistance and support related to computer systems, software, and hardware.

Candidates should possess a Bachelor’s Degree/Diploma in a relevant field and 2-8 years of relevant working experience. Strong technical expertise and professional competence in IT support are required. Excellent communication, analytical, and problem-solving skills are essential.

Key Requirements

Bachelor’s Degree/Diploma in a relevant field 2–8 years of relevant working experience Strong technical expertise and professional competence in IT support Excellent communication skills Analytical skills
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FUNCTIONAL SUPPORT EXECUTIVE @ JBS TECHNOLOGIES (JBM AFRICA)

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 6 days ago jupiterbs.com 12 Applied 8 Pro Applied

JBS Technologies (JBM Africa) is seeking a dedicated Functional Support Executive to join our expanding team in Dar es Salaam. This role is critical in ensuring our clients successfully implement and utilize our software solutions in logistics and shipping. You will be the primary point of contact for technical support, providing hands-on training, resolving software-related issues, and managing a ticketing system to ensure timely resolution of all requests. You will work closely with our development team to identify and resolve software bugs while maintaining comprehensive user manuals and process documentation. Your goal is to ensure high levels of customer satisfaction and maintain strong, productive relationships with our client base. This role requires a blend of technical understanding and excellent communication skills to bridge the gap between software developers and end-users. We are looking for passionate individuals who are ready to support business operations in the East African technology sector.

Key Requirements

Strong communication and interpersonal skills Interest in technology, software, and logistics systems Problem-solving mindset and willingness to learn Ability to work with clients and handle pressure Fluent English communication skills
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CUSTOMER SUPPORT @ ZENOPAY PRO

0 Negotiable or Not Mentioned Tanzania 6 days ago zenopay.net 59 Applied 41 Pro Applied

ZenoPay Pro is seeking a dedicated Customer Support specialist to join our dynamic team in Tanzania. In this role, you will be the primary point of contact for our users, helping them navigate our payment solutions and resolving any technical or account-related issues they may encounter. You will work closely with other departments to ensure a seamless user experience across our platform.

As a member of our growing organization, you will have the opportunity to develop your career in the fast-paced fintech industry. We value proactive individuals who are passionate about customer satisfaction and are willing to go the extra mile to support our clients. Join us as we innovate the payment landscape in Tanzania and beyond.

Key Requirements

Excellent communication skills in English and Swahili. Strong problem-solving abilities and critical thinking. Proficiency in using CRM software and help desk tools. Ability to handle high-volume customer inquiries via chat and email. Patience and empathy when dealing with client issues.
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PERSONAL ASSISTANT @ MSANDOHR SOLUTIONS

0 Negotiable or Not Mentioned Tanzania, Arusha 6 days ago msandohrsolutions.co.tz 22 Applied 15 Pro Applied

Msandohr Solutions is currently seeking a highly organized and proactive Personal Assistant to join their team in the legal services sector. Based in Arusha, this role is critical in providing high-level administrative support to ensure the efficient operation of the office and the executive team. The successful candidate will be responsible for managing calendars, coordinating meetings, and handling sensitive information with the utmost confidentiality. This position offers an excellent opportunity for a professional looking to grow within a dynamic legal environment. The role requires a blend of administrative expertise and interpersonal finesse.

Key responsibilities include preparing and editing legal documents, managing incoming correspondence, and organizing travel arrangements. The Personal Assistant will act as the first point of contact for clients and partners, requiring exceptional communication skills. Additionally, the role involves maintaining digital and physical filing systems, conducting research, and assisting with various projects as needed. The ideal candidate must demonstrate the ability to work independently while managing multiple priorities in a fast-paced setting. Candidates must submit their applications before the deadline on 24th June 2026 to be considered for this exciting opportunity in Arusha.

Key Requirements

Bachelor’s Degree in Business Administration, Office Management, or related field. Minimum of 2-year experience as a Personal Assistant or in an administrative role, preferably in the legal sector. Strong organizational and time-management skills to handle complex schedules. Excellent communication and interpersonal abilities for professional networking. Proficiency in MS Office including Word, Excel, Outlook, and PowerPoint.
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