Best Talent Reach (BTR) 39 Jobs Found for "functional support"

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CUSTOMER CARE OFFICER @ LUMAC

0 Negotiable or Not Mentioned Tanzania 17 days ago outlook.com 24 Applied 17 Pro Applied

As the first point of contact for Lumac, the Customer Care Officer plays a vital role in ensuring a positive customer experience. You will handle a high volume of inquiries via phone, WhatsApp, and email, providing timely and accurate information to prospective and existing clients. Your responsibilities include following up on quotations, scheduling appointments, and providing updates on ongoing projects.

The ideal candidate will be a problem-solver who can handle complaints with professionalism and maintain detailed customer records. By supporting the sales team and ensuring overall customer satisfaction, you contribute directly to Lumac’s reputation for excellence. Fluency in both English and Swahili is a mandatory requirement for this position.

Key Requirements

Diploma or Degree in any field (preferred). At least 1 year of experience in customer service or call-center. Full fluency in both English and Swahili. Strong communication and interpersonal skills. Ability to handle customer inquiries via phone, WhatsApp, and email.
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MECHANICAL TECHNICIAN @ KIOO GLASS

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 17 days ago kiooglass.co.tz 7 Applied 5 Pro Applied

We are looking for dedicated Mechanical Technicians to join the Kioo Glass team as Trainees. This position is ideal for diploma holders who are looking to transition from academic learning to practical industrial application. You will be integrated into our maintenance department, where you will assist in the daily upkeep of mechanical systems and gain exposure to advanced manufacturing technologies used in the glass industry. Throughout the traineeship, you will be mentored by senior technicians and engineers, learning the specifics of preventive maintenance and the repair of specialized machinery. Your role will involve using various hand and power tools, monitoring machine performance, and ensuring that all mechanical components are functioning at peak efficiency. We value candidates who are eager to learn, follow instructions precisely, and contribute to a safe and productive work environment.

Key Requirements

Diploma in Mechanical Engineering or a closely related technical field. Must be a fresh graduate with a strong desire to learn industrial maintenance. Basic knowledge of hand tools, power tools, and measuring instruments. Ability to perform manual labor and work in a physically demanding environment. Strong attention to detail and accuracy in performing technical tasks.
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CUSTOMER SERVICE / CALL CENTER AGENT @ GREAT WALL TOBACCO COMPANY (T) LIMITED

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 17 days ago outlook.com 29 Applied 20 Pro Applied

Great Wall Tobacco Company (T) Limited is seeking a motivated and results-driven Customer Service / Call Center Agent to join its growing team in Tanzania. Based in Mikocheni, Dar es Salaam, the successful candidate will be responsible for supporting customers, distributors, and retailers by handling inquiries, resolving issues, coordinating orders, and maintaining excellent customer relationships. This role serves as a vital link between the company and its market, requiring a professional who can represent the brand with integrity and efficiency.

The daily duties involve answering inbound customer calls and messages, tracking orders, and coordinating logistics processes to ensure timely delivery and customer satisfaction. The agent will also be expected to maintain accurate records in CRM systems, prepare regular customer service updates, and meet specific response-time targets. This fast-paced environment requires someone who can handle complaints calmly and escalate complex issues when necessary to maintain high standards of service delivery.

Key Requirements

Female candidate aged between 25–30 years. Diploma or Bachelor’s Degree in Business Administration or a related field. Proven experience in a customer service or call center environment. Strong verbal and written communication skills in both English and Kiswahili. High level of computer literacy and proficiency in common office applications.
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RESERVATION & TICKETING SPECIALIST @ TRAVELTRACK

0 Negotiable or Not Mentioned Tanzania 18 days ago traveltrack.co.tz 8 Applied 6 Pro Applied

Traveltrack is currently inviting applications for the role of Reservation and Ticketing Specialist to join our vibrant team in Tanzania. This position requires a professional who is adept at navigating Global Distribution Systems to secure flight reservations and handle ticketing procedures efficiently. The successful candidate will play a crucial role in ensuring that clients receive accurate and timely travel arrangements while maintaining high standards of service. Work locations include our offices in both Dar es Salaam and Arusha. The role involves a wide range of responsibilities including providing expert advice on travel routes, processing complex ticket re-issuances, and managing client queries with professionalism. Candidates should possess a deep understanding of airline policies and international travel regulations. By joining Traveltrack, you will be part of a company that values expertise and passion for travel, offering an environment where you can grow your career within the Tanzanian tourism sector.

Key Requirements

Proficiency in GDS systems such as Amadeus or Galileo Minimum of 2 years experience in ticketing and reservations Strong knowledge of domestic and international air travel regulations Excellent customer service skills Ability to handle complex itineraries and re-issuances
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ADMIN OFFICER @ GLOBUS RECRUIT

0 Negotiable or Not Mentioned Tanzania 18 days ago gmail.com 9 Applied 3 Ultra Applied

The Admin Officer will be responsible for providing high-level administrative and operational support to the infrastructure team. You will manage office documentation, coordinate daily activities, and ensure that the office runs smoothly and efficiently. This role serves as a central hub for communication and organizational support within the company.

You will handle a variety of tasks including scheduling, record keeping, and office supply management. The successful candidate will be highly organized and able to manage multiple priorities in a fast-paced environment. By maintaining efficient administrative processes, you will contribute to the overall success of the project teams and the organization.

Key Requirements

3+ years of experience in office administration or a related role. Proven ability to manage office documentation and filing systems. Strong skills in daily operational support and coordination. Proficiency in Microsoft Office Suite (Word, Excel, Outlook). Excellent organizational and time-management skills.
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SALES EXECUTIVE – SUPPLY @ GLOBUS RECRUIT

0 Negotiable or Not Mentioned Tanzania 18 days ago gmail.com 12 Applied 1 Casual Applied

As a Sales Executive specializing in supply for the infrastructure sector, you will be tasked with building and maintaining strong relationships with clients. Your primary focus will be to generate new business opportunities and coordinate supply operations to ensure customer satisfaction. You will act as the face of the company in the market, driving growth through strategic sales initiatives.

The role demands a proactive professional capable of achieving and exceeding sales targets in a competitive environment. You will work closely with the logistics and operations teams to ensure that supply chains are efficient and that client needs are met on time. Market analysis and strategic planning will be part of your daily routine to stay ahead of industry trends.

Key Requirements

5+ years of experience in sales or business development. Proven track record in managing client relationships effectively. Ability to generate new business leads and opportunities. Experience in coordinating supply operations and logistics. Strong capability to meet and exceed monthly sales targets.
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MONITORING EVALUATION AND LEANING OFFICER (1 POSITION) @ COMMUNITY ECONOMIC EMPOWERMENT AND LEGAL SUPPORT (CEELS)

0 Negotiable or Not Mentioned Tanzania, Sumbawanga 18 days ago yahoo.com 6 Applied 4 Pro Applied

Community Economic Empowerment and Legal Support (CEELS) is an organization dedicated to enhancing the socio-economic status and legal awareness of communities. They are currently seeking a dedicated and detail-oriented Monitoring, Evaluation, and Learning (MEL) Officer to join their team in Sumbawanga. The successful candidate will play a critical role in tracking project progress, measuring impact, and ensuring that organizational goals are met with high standards of accountability. The role involves designing and implementing M&E frameworks, collecting and analyzing data, and generating reports to inform decision-making processes.

As a MEL Officer, you will work closely with project teams to capture lessons learned and facilitate a culture of continuous improvement within the organization. This position is based in Sumbawanga, Tanzania, and requires a proactive individual with strong analytical skills and a passion for community development. The officer will be responsible for overseeing data quality assessments and supporting staff in understanding and using monitoring tools effectively. The job requires a commitment to transparency and the ability to present complex data in an understandable format for various stakeholders.

Key Requirements

Bachelor’s degree in Statistics, Economics, Project Management, or a related social science field. Minimum of 2-3 years of professional experience in monitoring and evaluation, preferably within the NGO sector. Proficiency in data collection and analysis software such as SPSS, STATA, or advanced Excel. Strong understanding of M&E frameworks, including logic models and the Theory of Change. Excellent written and verbal communication skills in both English and Swahili.
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ELECTRO-TECHNICIAN (IT & PRINTER MAINTENANCE) @ TRUVISION CO. TANZANIA LTD

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 19 days ago truvision-tz.com 15 Applied 11 Pro Applied

Truvision Co. Tanzania Ltd is seeking a dedicated technical expert for the position of Electro-Technician, specializing in IT and printer maintenance. The primary mission of this role is to ensure the optimal functioning of all equipment and IT systems within the organization and for its clients. This role is based in the Mikocheni B area of Dar es Salaam, Tanzania, and requires a professional who is capable of working in a fast-paced technical environment.

Key responsibilities include maintaining and repairing printers and office machines, installing and managing basic IT networks, and diagnosing complex technical issues. Candidates should have a strong background in electro-technical maintenance and a problem-solving mindset. The role involves supporting equipment installation projects and ensuring that all technical hardware remains in peak condition to support business operations.

Key Requirements

Proven experience in electro-technical maintenance. Advanced skills in IT and networking management. Specific knowledge of printer maintenance and repair techniques. A proactive and analytical problem-solving mindset. Ability to diagnose and resolve various technical issues efficiently.
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ELECTRICAL PROJECT MANAGER - SUBSTATION PROJECTS @ SYNERGY EXPAT JOBS

0 Negotiable or Not Mentioned Tanzania 20 days ago synergyexpatjobs.com 9 Applied 6 Pro Applied

Synergy Expat Jobs is seeking a highly skilled Electrical Project Manager specialized in Substation Projects for an exciting opportunity in Tanzania. The successful candidate will be responsible for leading and managing complete Engineering, Procurement, and Construction (EPC) substation projects. This comprehensive role spans the entire project lifecycle, including initial design, strategic planning, execution, installation, testing, commissioning, and final project handover. The ideal candidate will possess robust technical expertise in substation design and execution, with a specific focus on managing complex projects across various voltage levels, including 33/11 kV, 66/11 kV, and 132 kV systems.

The Electrical Project Manager will play a pivotal role in ensuring that all projects are delivered on time, within budget, and to the highest quality standards. Key responsibilities include reviewing and verifying electrical engineering designs, conducting detailed technical evaluations of project requirements such as BOQs and SLDs, and supervising on-site activities including the installation of transformers, switchgears, and control systems. Additionally, the role involves heavy coordination with various stakeholders, including engineering teams, vendors, clients, and regulatory authorities. Candidates must be adept at identifying project risks and implementing corrective actions to maintain strict project timelines and comply with safety regulations.

Key Requirements

Bachelor's Degree in Electrical Engineering (B.E./B.Tech Electrical). Minimum 8-15 years of experience in handling and executing electrical substation EPC projects. Strong technical expertise in substation design and execution for voltage levels 33/11 kV, 66/11 kV, and 132 kV. Ability to review and prepare Single Line Diagrams (SLD), Protection Schemes, and Load Calculations. Proven experience in managing Earthing Systems, Cable Sizing, and Switchyard Layouts.
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