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CUSTOMER SERVICE / CALL CENTER AGENT @ GREAT WALL TOBACCO COMPANY (T) LIMITED

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 17 days ago outlook.com 29 Applied 20 Pro Applied

Great Wall Tobacco Company (T) Limited is seeking a motivated and results-driven Customer Service / Call Center Agent to join its growing team in Tanzania. Based in Mikocheni, Dar es Salaam, the successful candidate will be responsible for supporting customers, distributors, and retailers by handling inquiries, resolving issues, coordinating orders, and maintaining excellent customer relationships. This role serves as a vital link between the company and its market, requiring a professional who can represent the brand with integrity and efficiency.

The daily duties involve answering inbound customer calls and messages, tracking orders, and coordinating logistics processes to ensure timely delivery and customer satisfaction. The agent will also be expected to maintain accurate records in CRM systems, prepare regular customer service updates, and meet specific response-time targets. This fast-paced environment requires someone who can handle complaints calmly and escalate complex issues when necessary to maintain high standards of service delivery.

Key Requirements

Female candidate aged between 25–30 years. Diploma or Bachelor’s Degree in Business Administration or a related field. Proven experience in a customer service or call center environment. Strong verbal and written communication skills in both English and Kiswahili. High level of computer literacy and proficiency in common office applications.
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ADMINISTRATIVE ASSISTANT - 1 POST @ HEAMEDA-HOSPITAL

0 Negotiable or Not Mentioned Tanzania 17 days ago heameda-hospital.co.tz 9 Applied 6 Pro Applied

Heameda Hospital is seeking a dedicated Administrative Assistant to join our healthcare team. This role is pivotal in ensuring the smooth operation of our hospital's administrative functions, providing support to medical staff and ensuring a high standard of patient care. The successful candidate will handle various tasks, from record management to coordinating schedules, all within a fast-paced environment that demands efficiency and professionalism.

As part of our commitment to excellence, the Administrative Assistant will work closely with other departments to maintain a cohesive work environment. Candidates must possess a strong background in teamwork and have at least two years of relevant experience in a healthcare or corporate setting. We offer a dynamic work atmosphere where your contributions directly impact the quality of service provided to our patients in Tanzania.

Key Requirements

Minimum 2 Years Experience Strong patient care and teamwork skills Proficiency in Microsoft Office Suite Excellent written and verbal communication Strong organizational and multitasking abilities
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BANKING APPLICATION OFFICER @ BRAC

0 Negotiable or Not Mentioned Tanzania 18 days ago brac.co.tz 6 Applied 4 Pro Applied

BRAC is seeking a highly motivated Banking Application Officer to join its information technology team in Tanzania. This role is essential for managing and supporting the core banking applications that facilitate the organization's financial services and operations. The successful candidate will be responsible for ensuring high system availability, resolving application-level issues, and working closely with the infrastructure team to maintain a robust technological environment for banking activities. This position is ideal for individuals looking to apply their technical skills in a dynamic development finance context.

Beyond daily maintenance, the Banking Application Officer will participate in system upgrades, testing new features, and providing technical documentation for application workflows. The role involves troubleshooting database queries, managing server-side configurations, and ensuring that all banking software adheres to security protocols and organizational standards. By joining BRAC, you will contribute to a mission-driven organization that empowers communities through innovative financial solutions and technology. Candidates should be prepared to work in a fast-paced environment that demands both technical proficiency and a proactive approach to problem-solving.

Key Requirements

Bachelor's degree in Information Technology, Computer Science, or a related field. Professional certifications such as CompTIA Network+, Microsoft Certified Solutions Associate (MCSA), MSSQL, or ITIL are an advantage. Fresh graduates with a strong academic background or relevant internship exposure will be considered. Hands-on experience with Windows and Linux servers is highly preferred. Proficiency in database management and administration, particularly using SQL.
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RECEPTIONIST (DAY AND NIGHT SHIFTS) @ MAISHA MATAMU BOUTIQUE

0 Negotiable or Not Mentioned Tanzania, Zanzibar 18 days ago maisha-matamu.com 15 Applied 11 Pro Applied

Maisha Matamu Boutique is hiring professional Receptionists for both day and night shifts at our stunning Paje Beach location in Zanzibar. As the first point of contact for our guests, the Receptionist plays a critical role in embodying the beauty and simplicity of island life. You will be responsible for providing a warm welcome, managing check-ins and check-outs, and ensuring that guests feel a deep emotional connection to the local culture from the moment they arrive at our 19-suite oasis.

Working in a boutique environment requires a high degree of adaptability and attention to detail. You will assist guests in navigating their stay, offering insights into our locally sourced culinary experiences and curated antiques. This role is perfect for a hospitality professional who is passionate about sustainability and meaningful community support. Accommodation and meals are provided on-site in Zanzibar to ensure our team can fully immerse themselves in the Maisha Matamu experience.

Key Requirements

Bachelor degree in Hospitality Business Administration or equivalent. 3 - 5 years of experience as a Receptionist or Front Desk Agent. Excellent communication and interpersonal skills. Proficiency in using Property Management Systems (PMS) and office software. Fluency in English; knowledge of Swahili or another language is a plus.
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HEAD OF SCHOOL @ MILESTONES SECONDARY SCHOOL

0 Negotiable or Not Mentioned Tanzania, Dar Es Salaam 18 days ago gmail.com 15 Applied 11 Pro Applied

Milestones Secondary School is a brand-new educational institution located near IPTL in Dar Es Salaam, Tanzania. We are seeking a visionary and experienced Head of School to lead our founding team and establish a culture of academic excellence and holistic development. The successful candidate will be responsible for the overall strategic direction, operational management, and leadership of the school as we prepare for our opening in January 2027.

As the Head of School, you will oversee staff recruitment, curriculum implementation, and student enrollment strategies. We are particularly interested in leaders who have a strong background in the Cambridge curriculum and a proven track record of managing high-performing educational environments. This is a unique opportunity to shape the future of a new school from the ground up, ensuring it meets international standards of education while serving the local community.

Key Requirements

Advanced degree in Education Management, Leadership, or a related field. Minimum of 10 years of experience in secondary education with at least 5 years in a senior leadership role. Extensive knowledge and experience with the Cambridge International Curriculum. Demonstrated ability in strategic planning and institutional development. Strong financial acumen and experience in managing school budgets.
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SYSTEM ADMIN (POSITION: 1) @ BACC TANZANIA

0 Negotiable or Not Mentioned Tanzania 18 days ago gmail.com 9 Applied 6 Pro Applied

We are seeking a dedicated System Administrator (Position 1) to join our team at BACC Tanzania. The successful candidate will be responsible for overseeing our technological infrastructure, ensuring that all systems, servers, and networks operate at peak efficiency. This role involves troubleshooting hardware and software issues, implementing security protocols, and managing data backups to protect the organization's information assets.

In addition to technical maintenance, the System Administrator will collaborate with various departments to integrate new technologies and improve existing workflows. We look for a proactive professional who can anticipate potential system failures and provide rapid solutions. This is an excellent opportunity for a skilled IT professional to contribute to a growing organization in Tanzania and take ownership of critical digital operations.

Key Requirements

Bachelor's degree in Computer Science, Information Technology, or a related field. Proven experience as a System Administrator, Network Administrator, or similar IT role. Experience with databases, networks (LAN, WAN), and patch management. Knowledge of system security (e.g., intrusion detection systems) and data backup/recovery. Ability to create scripts in Python, Perl, or other common languages.
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SENIOR OFFICER [AUTHORIZER] – CREDIT ADMINISTRATION @ DIAMOND TRUST BANK

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 18 days ago diamondtrust.co.tz 11 Applied 8 Pro Applied

The Senior Officer (Authorizer) for Credit Administration is tasked with the authorization of entries and the safe custody of all legal documents supporting credit extensions. This role plays a vital part in controlling the release of approved credit facilities, ensuring that all disbursements are executed under the appropriate authority. The incumbent will manage entries on core systems like Flexcube and EDMS to maintain data integrity and timeliness.

Additional responsibilities include diarizing future actions for pending documentation, reconciling GL accounts, and submitting critical reports to regulatory bodies like the Bank of Tanzania (BOT). The role also involves acting as a GRC Risk Champion and leading technical projects from User Acceptance Testing (UAT) to the live environment. The successful candidate will be a proactive problem solver, addressing ICT system exceptions and ensuring effective business continuity.

Key Requirements

A Bachelor’s degree in Banking & Finance, Economics, Accounting or related field. Minimum of 3 years experience in a banking environment. Proficiency in using Flexcube or similar core banking systems. Experience with Median and EDMS platforms. Strong understanding of credit extension and control processes.
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RESERVATION & TICKETING SPECIALIST @ TRAVELTRACK

0 Negotiable or Not Mentioned Tanzania 18 days ago traveltrack.co.tz 8 Applied 6 Pro Applied

Traveltrack is currently inviting applications for the role of Reservation and Ticketing Specialist to join our vibrant team in Tanzania. This position requires a professional who is adept at navigating Global Distribution Systems to secure flight reservations and handle ticketing procedures efficiently. The successful candidate will play a crucial role in ensuring that clients receive accurate and timely travel arrangements while maintaining high standards of service. Work locations include our offices in both Dar es Salaam and Arusha. The role involves a wide range of responsibilities including providing expert advice on travel routes, processing complex ticket re-issuances, and managing client queries with professionalism. Candidates should possess a deep understanding of airline policies and international travel regulations. By joining Traveltrack, you will be part of a company that values expertise and passion for travel, offering an environment where you can grow your career within the Tanzanian tourism sector.

Key Requirements

Proficiency in GDS systems such as Amadeus or Galileo Minimum of 2 years experience in ticketing and reservations Strong knowledge of domestic and international air travel regulations Excellent customer service skills Ability to handle complex itineraries and re-issuances
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FRONT DESK OFFICER / RECEPTIONIST – 1 POSITION @ DENTONS EALC

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 18 days ago dentons.co.tz 10 Applied 7 Pro Applied

Dentons EALC is seeking a professional and organized Front Desk Officer/Receptionist to manage front office operations and support day-to-day administrative functions. The successful candidate will serve as the first point of contact for clients and visitors, ensuring a welcoming environment and efficient handling of all communications. The role involves managing mail, parcels, and courier services while maintaining accurate records and logbooks.

Additionally, the officer will coordinate travel arrangements for staff and visitors and oversee office maintenance, contributing to the overall operational excellence of the firm. The individual will be responsible for the professional handling of incoming calls and ensuring the reception area remains functional and presentable. This position is vital for the smooth flow of correspondence and administrative support within the organization.

Key Requirements

Bachelor’s Degree or Diploma in Business Administration or a related field. Minimum of 3 years’ relevant experience in front desk or customer service roles. Strong communication skills in both English and Kiswahili. Excellent organizational and time management skills. Proficiency in Microsoft Office 365.
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DEPUTY HEAD @ MILESTONES SECONDARY SCHOOL

0 Negotiable or Not Mentioned Tanzania, Dar Es Salaam 18 days ago gmail.com 7 Applied 5 Pro Applied

The new Milestones Secondary School is looking for a dedicated Deputy Head to support the Head of School in managing daily operations and maintaining high standards of discipline and academic performance. Located near IPTL, our school aims to provide a premier learning environment, and the Deputy Head will play a critical role in student welfare and staff coordination. This position requires an individual who is organized, firm, and supportive.

You will be responsible for overseeing student behavior, coordinating extra-curricular activities, and assisting in the implementation of the school's strategic goals. Applicants with experience in the Cambridge curriculum are highly encouraged to apply, as we prioritize international educational standards. This role offers the chance to be part of an exciting new project in Dar Es Salaam's educational landscape.

Key Requirements

Bachelor’s or Master’s degree in Education or School Administration. Proven experience as a Deputy Head or in a similar administrative capacity. Familiarity with the Cambridge curriculum and assessment standards. Strong skills in student behavioral management and pastoral care. Experience in staff performance monitoring and professional development.
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