Best Talent Reach (BTR) 100 Jobs Found for "customer experience"

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BAKERY ATTENDANTS (15 POSITIONS) @ NNSHERA

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 7 days ago ymail.com 12 Applied 8 Pro Applied

Join our vibrant bakery team in Dar es Salaam as a Bakery Attendant, where you will help deliver excellent customer service in a fast-paced environment. We are hiring 15 energetic and presentable female attendants to welcome customers, process orders, and manage payments professionally. Your role is crucial in creating a positive atmosphere for our guests while ensuring the service area remains clean, organized, and inviting.

In addition to front-end service, you will promote our bakery products, handle customer inquiries, and support daily operations to ensure a seamless experience for every visitor. This is an excellent opportunity for young, team-oriented individuals who are passionate about hospitality and retail service. Candidates must be able to work well in a team and maintain high standards of customer care and operational efficiency throughout their shift.

Key Requirements

Female applicants only as per operational requirements. Age between 18 and 28 years. Minimum O-Level education or higher. Good communication and interpersonal skills. Energetic, presentable, and team-oriented personality.
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HEAD OF CUSTOMER SUCCESS - DEVICE FINANCING @ SELECT GLOBAL

0 Negotiable or Not Mentioned Tanzania 8 days ago selectglobal.co.in 7 Applied 5 Pro Applied

We are looking for an experienced customer service leader to build and scale a high-performing Customer Success function for a fast-growing device financing business. This role is pivotal in shaping the customer experience strategy from the ground up, ensuring that clients receive top-tier support and value throughout their journey with the company. The successful candidate will be responsible for defining the operational roadmap and creating a culture of excellence within the support team. The successful candidate will oversee large-scale call center operations and drive operational excellence across multiple touchpoints. You will work closely with other departments to align customer success initiatives with broader business goals, leveraging your analytical skills to improve service delivery and customer retention in the competitive fintech landscape of Tanzania. This position offers a unique opportunity to lead a critical business unit during a period of rapid expansion and high impact.

Key Requirements

7+ years' experience in Customer Success, Customer Care, Contact Center, or Service Operations 3+ years in a leadership role Proven experience managing and scaling large call center operations Background in fintech, banking, telecom, PAYGO, e-commerce, or technology companies Strong leadership and analytical skills
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FRONT OFFICE COORDINATOR (RECEPTIONIST) @ CARE & CURE MEDICAL CENTRE

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 8 days ago gmail.com 9 Applied 6 Pro Applied

Care & Cure Medical Centre is hiring a Front Office Coordinator (Receptionist) to be the first point of contact for our patients and visitors. In this role, you will represent the heart of our patient experience, greeting individuals with a smile and ensuring a smooth administrative flow from the moment they arrive. Your duties will include managing appointments, handling patient inquiries, and maintaining the reception area's professional atmosphere.

As a key member of our administrative team, you will bridge the gap between patients and medical staff, ensuring that all information is processed accurately and efficiently. We are looking for an individual who embodies our values of care and commitment. If you are organized, friendly, and ready to contribute to a positive healthcare environment at our Dar es Salaam branch, we encourage you to apply for this vital role.

Key Requirements

Certificate or Diploma in Front Office Operations, Secretarial Studies, or Hospitality. Previous experience as a receptionist or in a customer-facing role. Professional appearance and a friendly, welcoming demeanor. Excellent communication skills in both English and Swahili. Strong organizational skills and the ability to multitask efficiently.
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CHARTER DIVISION MANAGER @ COASTAL AVIATION

0 Negotiable or Not Mentioned Tanzania 8 days ago coastal.co.tz 14 Applied 10 Pro Applied

Coastal Aviation is Tanzania's premier aviation company, renowned for its pioneering scheduled flying safari concept across East Africa. Established in 1987, the company has grown into a leading regional airline connecting travelers to over 40 destinations including national parks, private airstrips, and remote locations. The company maintains a modern fleet consisting of Cessna Grand Caravan C208B and Pilatus PC-12 aircraft, ensuring high safety and service standards across its regional routes. This role encompasses operations in major hubs including Dar es Salaam and Arusha, Tanzania. As the Charter Division Manager, you will lead the charter sales and operational coordination efforts to drive business growth. Key responsibilities include building and maintaining client relationships, managing corporate aviation services, and coordinating specialized flights for luxury safaris, medical evacuations, and international conservation organizations. You will be expected to work independently to reach performance targets while ensuring excellent customer service delivery across all charter operations.

Key Requirements

Bachelor’s Degree in Business Administration, Marketing, Tourism, Aviation, or a related field Proven experience in charter sales and charter operations within Tanzania Strong communication, negotiation, and relationship-building skills Ability to work independently and achieve performance targets Excellent organizational and customer service skills
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SALES EXECUTIVE (MALE) @ ABC TANZANIA

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 8 days ago abctanzania.com 6 Applied 2 Ultra Applied

ABC Tanzania is seeking a dedicated and professional Sales Executive (Male) to join the team at ABC Emporio in Dar es Salaam. The ideal candidate will be responsible for driving sales within the showroom, providing exceptional customer service, and representing the brand with confidence and professionalism. This role requires a blend of retail expertise and strong interpersonal skills to effectively engage with diverse clientele and achieve established sales objectives. In addition to direct sales, the successful candidate will be expected to maintain the showroom's presentation and assist with inventory management. This includes utilizing point-of-sale systems to process transactions accurately and efficiently while ensuring that all customer inquiries are handled with the utmost care. Candidates should be prepared to work in a fast-paced environment and contribute to the overall growth of the business through proactive negotiation and closing techniques.

Key Requirements

Diploma or Degree in Sales, Marketing, Business, or related field. 1-3 years of experience in showroom sales, retail or customer service (preferred). Excellent communication and interpersonal skills. Presentable, confident, and customer-service oriented. Ability to work under pressure and meet sales targets.
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FRONT DESK AGENT @ ROAR CAPITAL

0 Negotiable or Not Mentioned Tanzania, Zanzibar 8 days ago roarcapital.co.tz 7 Applied 5 Pro Applied

As a Front Desk Agent, you will be the face of Roar Capital, providing a warm welcome to guests arriving in Zanzibar. You will manage the entire check-in and check-out process, handle room assignments, and ensure that all guest records are accurately maintained in the system. Beyond administrative duties, you will act as a concierge, providing information about local attractions and ensuring guest needs are met promptly. Your professionalism and attention to detail will be key to maintaining the high service standards Roar Capital is known for.

Key Requirements

Previous experience in a similar role in the hotel industry. High school diploma or equivalent; hospitality degree is a plus. Strong proficiency in Property Management Systems (PMS). Exceptional customer service and interpersonal skills. Ability to handle stressful situations and guest complaints professionally.
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GUEST RELATIONS OFFICER (RUSSIAN SPEAKER) @ THE TEAM BUILDERS

0 Negotiable or Not Mentioned Tanzania 8 days ago theteambuilders.ae 14 Applied 10 Pro Applied

We are seeking a Russian-speaking Guest Relations Officer for a premier Hotel & Wellness Concept in Tanzania. The successful candidate will serve as the primary point of contact for our international guests, ensuring their stay is comfortable, seamless, and memorable. This role involves managing guest arrivals, addressing inquiries, and providing personalized recommendations while maintaining the highest level of professionalism and hospitality standards.

Fluency in both Russian and English is a strict requirement for this role to effectively communicate with our diverse clientele. The ideal candidate will have a welcoming personality and a deep understanding of luxury service. This position offers a competitive salary, accommodation, and medical benefits. If you have experience in high-end hospitality and enjoy creating exceptional guest experiences, we encourage you to apply.

Key Requirements

Fluent in both Russian and English (verbal and written) is mandatory. Mandatory prior experience in guest relations within the hotel industry. Excellent communication and interpersonal skills. Professional appearance and a warm, welcoming demeanor. Ability to handle guest complaints and issues with diplomacy and tact.
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PRODUCT SPECIALIST @ HIRING SPECIAL

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 8 days ago gmail.com 8 Applied 6 Pro Applied

Hiring Special is offering an exciting opportunity for a Product Specialist to join our team in Dar es Salaam. This role is ideal for fresh graduates with a passion for marketing and product development. You will be responsible for becoming an expert on our product line, assisting in marketing campaigns, and providing technical support to the sales team and customers.

As a Product Specialist, you will play a key role in communicating the value of our products to the market. You will collect customer feedback to help improve product features and work on strategies to increase market penetration. If you are a proactive individual with strong communication skills and a desire to grow in a marketing-oriented role, this position is for you.

Key Requirements

Fresh graduates encouraged to apply; marketing experience is an advantage Good communication and organizational skills Ability to work under pressure and in a team Strong product knowledge and technical aptitude Ability to conduct product demonstrations for clients
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FOOD & BEVERAGE MANAGER @ LIMITLESS RECRUITMENT JOBS

~2,800 Mentioned Tanzania, Zanzibar 8 days ago outlook.com 9 Applied 6 Pro Applied

An exciting opportunity is available for an experienced, charismatic, and hands-on Food & Beverage Manager to join a stunning boutique luxury resort in Zanzibar. We are seeking a passionate hospitality professional with a strong background in ultra-luxury boutique properties who understands that true luxury lies in personalised service, exceptional attention to detail, and genuine guest engagement. This is a highly operational role for a leader who thrives on the floor and plays a key role in elevating the guest experience, driving service excellence, and ensuring strong financial performance across the F&B division. The package includes USD 2,800 to 3,200 NET per month depending on experience. The successful candidate will receive a full expat package including company accommodation, flights to Zanzibar, meals, visa, and medical insurance. This is a single status contract designed for a professional ready to thrive in an exclusive island resort environment. Annual return flights are also included as part of the benefits.

Key Requirements

Proven experience as a Food & Beverage Manager within a luxury 5-star boutique hotel or resort Strong understanding of high-end, personalised hospitality and luxury guest experiences Previous island, remote resort, or boutique luxury property experience is required Hands-on management style with excellent floor presence and guest interaction skills Strong commercial acumen including budgeting, cost control, purchasing, and stock management
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WHOLE SCHOOL SECRETARY @ BRAEBURN INTERNATIONAL SCHOOL ARUSHA

0 Negotiable or Not Mentioned Tanzania, Arusha 8 days ago braeburn.sc.tz 5 Applied 1 Casual Applied

The Whole School Secretary at Braeburn International School Arusha plays a pivotal role in the daily operations of the institution. This position involves managing high-level administrative tasks, coordinating communications between various departments, and providing exceptional customer service to students, parents, and staff. The successful candidate will ensure that the school office runs smoothly, handling correspondence, scheduling, and database management with precision and professionalism.

Applicants must be highly organized individuals with a strong background in secretarial studies or office management. Working within an international school environment requires cultural sensitivity and the ability to handle a diverse range of stakeholders. The role demands proficiency in digital tools and a proactive approach to problem-solving, contributing to the overall academic excellence and organizational efficiency of the school.

Key Requirements

Diploma or Degree in Business Administration, Secretarial Studies, or Office Management. Proven experience in a secretarial or administrative role. Prior experience within an educational institution is highly advantageous. Excellent written and spoken English communication skills. Strong interpersonal and customer service skills for engaging with stakeholders.
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