Best Talent Reach (BTR) 100 Jobs Found for "customer experience"

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WAITER @ TIFFANY DIAMOND HOTELS

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 2 days ago tiffanydiamondhotels.com 10 Applied 1 Casual Applied

Tiffany Diamond Hotels is seeking dedicated and enthusiastic Waiters to join our esteemed Food and Beverage team. As a key front-of-house member, you will be responsible for providing exceptional dining experiences to our guests. Your duties will include greeting guests, taking orders, serving food and beverages, and ensuring overall guest satisfaction. This role requires individuals who are passionate about hospitality, possess excellent communication skills, and thrive in a bustling restaurant environment. The ideal candidate will be a team player with a professional demeanor and a commitment to maintaining high service standards. You will be expected to assist with table setup, clear tables, and ensure the dining area is clean and well-maintained. This position offers a fantastic opportunity to develop your career in the hospitality industry within our luxurious setting in Dar es Salaam, contributing to the memorable experiences of our guests.

Key Requirements

Certificate or Diploma in Hospitality, Food and Beverage Service, or a related field is preferred. Minimum of 2 years' experience in a fast-paced hotel, restaurant, or similar hospitality establishment. Excellent customer service and strong interpersonal skills, with a friendly and approachable demeanor. Good communication skills in both English and Kiswahili to effectively interact with a diverse clientele. Professional appearance, positive attitude, and a strong work ethic.
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DISPATCH/TRANSPORT MANAGER - LOGISTICS @ KAZIBORA HR CONSULTANCY

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 3 days ago kazibora.co.tz 24 Applied 17 Pro Applied

The Dispatch/Transport Manager - Logistics will be responsible for overseeing all dispatch and transportation activities, ensuring the smooth and efficient movement of goods. This role involves coordinating drivers, optimizing delivery routes, and managing schedules to meet customer demands and operational targets. The ideal candidate will be a proactive problem-solver with strong organizational skills. Responsibilities include monitoring real-time vehicle movements, communicating effectively with drivers and customers, addressing unforeseen challenges, and ensuring compliance with transport regulations. This crucial role contributes significantly to the overall logistics operations, based in Dar es Salaam, Tanzania.

Key Requirements

Proven experience (3+ years) in dispatch or transport management within the logistics industry. Strong knowledge of transportation planning, scheduling, and route optimization. Ability to effectively manage a team of dispatchers and drivers. Excellent communication and interpersonal skills for coordinating with drivers and clients. Proficiency in dispatch software and tracking systems.
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SALES ATTENDANT / SHOP ASSISTANT (50 POSITIONS) @ LITTLEMORE SUPERMARKET

0 Negotiable or Not Mentioned Tanzania 4 days ago gmail.com 29 Applied 20 Pro Applied

As a Sales Attendant or Shop Assistant, you will be the front line of customer interaction, responsible for assisting customers with their shopping needs, arranging products neatly on shelves, and maintaining the overall cleanliness and organization of the store. You will also play a role in supporting sales initiatives and promotions to enhance the customer experience and drive store revenue. This position requires excellent customer service skills and a proactive approach. This role is based at one of our many branches across Tanzania, including Mlimani City, Masaki, Ubungo, Arusha, Dodoma, Morogoro, Mbeya, Tunduma, Mwanza, Mtwara, Iringa, and Zanzibar. Successful candidates will be expected to contribute to the growth and success of Littlemore Supermarket within a dynamic retail environment.

Key Requirements

Form Four education or above Excellent customer service and communication skills Ability to assist customers effectively and courteously Strong interpersonal skills to engage with diverse customers Physical ability to arrange products and maintain store cleanliness
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TILES SALES OFFICER @ JOHN GWAZA

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 4 days ago gmail.com 12 Applied 1 Casual Applied

John Gwaza is seeking highly motivated and experienced Tiles Sales Officers to join their dynamic team. This role is crucial for driving sales and expanding market reach for tiles products within the Dar es Salaam region. The successful candidates will be responsible for managing client relationships, identifying new business opportunities, and achieving sales targets, contributing significantly to the company's growth objectives. This position involves direct engagement with retail shops and other sales channels.

The ideal candidate will possess a strong understanding of the tiles market, coupled with proven experience in retail sales. They must demonstrate excellent communication skills in both English and Kiswahili, be highly presentable, and dedicated to delivering exceptional customer experiences. There are 15 vacant positions available for this role, offering a significant opportunity for individuals looking to advance their career in sales with a reputable company.

Key Requirements

Bachelor or Diploma qualification Not less than 2 years of experience as a Tiles Sales Officer Ability to communicate effectively in both English and Kiswahili Good understanding of Tiles products Experience in selling Tiles in retail shops and other channels
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FOOD & BEVERAGE MANAGER @ JAZ AMALUNA

0 Negotiable or Not Mentioned Tanzania 4 days ago jazhotels.com 8 Applied 6 Pro Applied

Jaz Amaluna is seeking an accomplished Food & Beverage Manager to lead its culinary and service teams. This critical role involves overseeing all food and beverage operations, including restaurants, bars, banqueting, and in-room dining, to deliver a world-class dining experience for guests. The manager will be responsible for setting and maintaining high standards of service, quality, and hygiene, ensuring profitability, and enhancing guest satisfaction in line with the hotel's 5-star luxury brand. This position plays a key part in maintaining Jaz Amaluna's reputation as a leading hospitality destination.The successful candidate will be a dynamic leader with a strong passion for food and beverage excellence. Responsibilities include menu development, staff training and development, budget management, inventory control, and ensuring compliance with all operational standards. They will also be tasked with fostering a collaborative and high-performing team environment, implementing innovative concepts, and continuously seeking opportunities to improve the guest experience.

Key Requirements

Minimum 5 years of experience as a Food & Beverage Manager in a luxury hotel. Comprehensive knowledge of F&B operations, cost control, and financial management. Proven ability to lead, motivate, and develop a large team. Exceptional guest service and communication skills. Strong understanding of culinary trends and beverage programs.
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SPA MANAGER @ JAZ ELITE AURORA

0 Negotiable or Not Mentioned Tanzania 4 days ago jazhotels.com 11 Applied 8 Pro Applied

Jaz Elite Aurora is looking for an experienced Spa Manager to lead its luxurious spa and wellness center. This role is responsible for the overall operation, management, and strategic development of the spa, ensuring an exceptional and rejuvenating experience for all guests. The Spa Manager will oversee treatments, facilities, retail operations, and staff, upholding the highest standards of service and professionalism consistent with a 5-star luxury hotel. This position is crucial in maintaining the hotel's reputation for premium wellness offerings.Key responsibilities include managing spa budgets, optimizing revenue, developing innovative treatment menus, and ensuring the spa environment is pristine and relaxing. The manager will lead and inspire a team of therapists and front-of-house staff, providing continuous training and fostering a culture of excellence. A strong focus on guest satisfaction, operational efficiency, and adherence to health and safety protocols is essential for this role.

Key Requirements

Minimum 3-5 years of experience as a Spa Manager in a luxury hotel or resort. Extensive knowledge of spa treatments, therapies, and wellness trends. Demonstrated ability to manage spa operations, including budgeting and sales. Strong leadership, team management, and training skills. Excellent customer service and interpersonal communication.
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STATION CASHIER (9 POSITIONS) @ OLYMPIC PETROLEUM ENERGY

0 Negotiable or Not Mentioned Tanzania 4 days ago olympicpetroleum.co.tz 16 Applied 11 Pro Applied

The Station Cashier is a vital position responsible for managing all financial transactions at the petroleum station, ensuring accuracy, efficiency, and exceptional customer service. This role requires a keen eye for detail, a high level of integrity, and a steadfast commitment to maintaining precise financial records. Ideal candidates should possess an educational background such as a Degree, Diploma, or certification in Accounting, Finance, or a closely related field, along with previous experience as a cashier, bank teller, or in a retail environment handling cash.

Essential skills for this role include exceptional numerical abilities, a proven track record of accurate cash handling, and the capability to proficiently balance registers and reconcile daily transactions. Proficiency with Point of Sale (POS) systems, cash registers, and basic accounting software or MS Excel is mandatory. The successful applicant will demonstrate a high level of attentiveness to spot discrepancies, count change accurately, and efficiently process various payment types, including cash, cards, and digital wallets. Strong interpersonal skills are also crucial to provide friendly, efficient service and to professionally resolve any customer inquiries, thereby contributing to a positive customer experience.

Key Requirements

Educational background (Degree, Diploma, or certification) in Accounting, Finance, or a closely related field (Required). Previous experience as a cashier, bank teller, or in a retail handling cash is highly preferred. Exceptional numerical skills with a proven track record of accurate cash handling. Ability to balance registers and reconcile daily transactions. Proficiency with Point of Sale (POS) systems, cash registers, and basic accounting software or MS Excel.
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CALL CENTER AGENT @ BOX LEO COURIER

0 Negotiable or Not Mentioned Tanzania 5 days ago boxleocourier.com 15 Applied 11 Pro Applied

We are hiring a Call Center Agent at Box Leo Courier. Responsibilities include responding to customer needs, providing personalized services, answering phones professionally, handling inquiries and complaints, scheduling orders, meeting targets, managing inbound and outbound calls, using call center scripts, identifying customer needs, clarifying information, providing solutions, meeting targets, evaluating problems, providing information on products and services, routing calls, making notes, completing call logs and reports, and boosting customer loyalty by offering a proper experience over the phone. Potential work locations include Tanzania.

Key Requirements

Minimum Degree in Business or any related field. Minimum of 1.5 years of relevant experience in a call center or tele sales role. Excellent communication and interpersonal skills. Ability to engage customers professionally. Strong knowledge of customer service best practices.
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SALES AGENT @ LION KING ADVENTURES

0 Negotiable or Not Mentioned Tanzania 5 days ago lionkingadventures.com 9 Applied 6 Pro Applied

Urgently looking for a sales agent for a safari company based in Tanzania. This role involves promoting and selling safari packages to potential clients. The ideal candidate will have excellent communication and sales skills, with a passion for wildlife and tourism. Responsibilities include engaging with customers, understanding their needs, and providing tailored safari solutions. The salary is negotiable.

Key Requirements

Proven sales experience Excellent communication skills Customer service orientation Passion for wildlife and tourism Ability to work independently
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Starting $4.05/wk Fast Hire Boost

RECEPTIONIST @ TANZANIA LABOUR GUIDE

0 Negotiable or Not Mentioned Tanzania, Remote 5 days ago tzlabourguide.co.tz 8 Applied 6 Pro Applied

Tanzania Labour Guide is seeking to recruit experienced, dynamic, and service-oriented professionals on behalf of its client in the hospitality industry.

**Sales Executive:** This role involves driving sales for rooms, conferences, events, and corporate clients. Key responsibilities include developing and maintaining client relationships, identifying new business opportunities, conducting sales visits, preparing sales reports, and achieving sales targets. A Diploma or Degree in Sales, Marketing, Hospitality Management, Business Administration, or a related field is required, along with a minimum of 5 years of experience in Hotel Sales and Marketing. Proven ability to generate corporate business, strong networking, negotiation, and communication skills are essential. Candidates with prior experience in 4-Star or 5-Star hotels will have an added advantage. The ideal candidate possesses a passion for hospitality, professionalism, integrity, and the ability to work under pressure.

**Front Office Supervisor:** This position requires supervising daily Front Office operations, ensuring smooth guest arrivals and departures, monitoring service quality, and handling guest complaints. A Diploma or Degree in Hospitality Management or a related field is necessary, coupled with at least 5 years of experience in Front Office Operations within the hotel industry. Strong leadership, supervisory skills, excellent communication, and problem-solving abilities are crucial. Experience with hotel property management systems is an advantage. The role demands a focus on guest satisfaction and adherence to hotel standards.

**Receptionist:** Responsibilities include welcoming and assisting guests, performing check-in and check-out procedures, handling reservations and inquiries, coordinating with other departments, and maintaining accurate guest records. A Certificate, Diploma, or Degree in Hospitality Management, Tourism, or a related field is required, along with a minimum of 2 years of experience in Front Office Operations in a hotel. Excellent communication, interpersonal skills, and a professional appearance are important. Knowledge of hotel reservation systems is beneficial.

Key Requirements

Diploma or Degree in Sales, Marketing, Hospitality Management, Business Administration, or related field Minimum 5 years' experience in Hotel Sales and Marketing Proven ability to generate corporate business and maintain active client accounts Strong networking, negotiation, and communication skills Knowledge of hotel reservation systems and online distribution channels
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