RECEPTIONIST @ TANZANIA LABOUR GUIDE
Tanzania Labour Guide is seeking to recruit experienced, dynamic, and service-oriented professionals on behalf of its client in the hospitality industry.
**Sales Executive:** This role involves driving sales for rooms, conferences, events, and corporate clients. Key responsibilities include developing and maintaining client relationships, identifying new business opportunities, conducting sales visits, preparing sales reports, and achieving sales targets. A Diploma or Degree in Sales, Marketing, Hospitality Management, Business Administration, or a related field is required, along with a minimum of 5 years of experience in Hotel Sales and Marketing. Proven ability to generate corporate business, strong networking, negotiation, and communication skills are essential. Candidates with prior experience in 4-Star or 5-Star hotels will have an added advantage. The ideal candidate possesses a passion for hospitality, professionalism, integrity, and the ability to work under pressure.
**Front Office Supervisor:** This position requires supervising daily Front Office operations, ensuring smooth guest arrivals and departures, monitoring service quality, and handling guest complaints. A Diploma or Degree in Hospitality Management or a related field is necessary, coupled with at least 5 years of experience in Front Office Operations within the hotel industry. Strong leadership, supervisory skills, excellent communication, and problem-solving abilities are crucial. Experience with hotel property management systems is an advantage. The role demands a focus on guest satisfaction and adherence to hotel standards.
**Receptionist:** Responsibilities include welcoming and assisting guests, performing check-in and check-out procedures, handling reservations and inquiries, coordinating with other departments, and maintaining accurate guest records. A Certificate, Diploma, or Degree in Hospitality Management, Tourism, or a related field is required, along with a minimum of 2 years of experience in Front Office Operations in a hotel. Excellent communication, interpersonal skills, and a professional appearance are important. Knowledge of hotel reservation systems is beneficial.
**Sales Executive:** This role involves driving sales for rooms, conferences, events, and corporate clients. Key responsibilities include developing and maintaining client relationships, identifying new business opportunities, conducting sales visits, preparing sales reports, and achieving sales targets. A Diploma or Degree in Sales, Marketing, Hospitality Management, Business Administration, or a related field is required, along with a minimum of 5 years of experience in Hotel Sales and Marketing. Proven ability to generate corporate business, strong networking, negotiation, and communication skills are essential. Candidates with prior experience in 4-Star or 5-Star hotels will have an added advantage. The ideal candidate possesses a passion for hospitality, professionalism, integrity, and the ability to work under pressure.
**Front Office Supervisor:** This position requires supervising daily Front Office operations, ensuring smooth guest arrivals and departures, monitoring service quality, and handling guest complaints. A Diploma or Degree in Hospitality Management or a related field is necessary, coupled with at least 5 years of experience in Front Office Operations within the hotel industry. Strong leadership, supervisory skills, excellent communication, and problem-solving abilities are crucial. Experience with hotel property management systems is an advantage. The role demands a focus on guest satisfaction and adherence to hotel standards.
**Receptionist:** Responsibilities include welcoming and assisting guests, performing check-in and check-out procedures, handling reservations and inquiries, coordinating with other departments, and maintaining accurate guest records. A Certificate, Diploma, or Degree in Hospitality Management, Tourism, or a related field is required, along with a minimum of 2 years of experience in Front Office Operations in a hotel. Excellent communication, interpersonal skills, and a professional appearance are important. Knowledge of hotel reservation systems is beneficial.
Key Requirements
Diploma or Degree in Sales, Marketing, Hospitality Management, Business Administration, or related field
Minimum 5 years' experience in Hotel Sales and Marketing
Proven ability to generate corporate business and maintain active client accounts
Strong networking, negotiation, and communication skills
Knowledge of hotel reservation systems and online distribution channels
Passion for hospitality and guest service excellence
Professionalism and integrity
Ability to work under pressure in a fast-paced environment
Commitment to teamwork and continuous improvement
Previous experience in 4-Star or 5-Star hotels
Diploma or Degree in Hospitality Management or related field
Minimum 5 years' experience in Front Office Operations within the hotel industry
Strong leadership and supervisory skills
Excellent communication and problem-solving abilities
Experience with hotel property management systems
Certificate, Diploma, or Degree in Hospitality Management, Tourism, or related field
Minimum 2 years' experience in Front Office Operations within a hotel environment
Excellent communication and interpersonal skills
Professional appearance and positive attitude
Knowledge of hotel reservation systems