Best Talent Reach (BTR) 100 Jobs Found for "client services"

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FRONT OFFICE OFFICER @ TILE FRESH LIMITED

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 1 day ago oasisvillage.com 6 Applied 4 Pro Applied

TILE FRESH LIMITED is seeking a highly organized, professional, and customer-oriented individual to join their team as a FRONT OFFICE OFFICER. This crucial role involves being the first point of contact for members and visitors, ensuring a welcoming and efficient experience. The Front Office Officer will manage the reception desk, handle inquiries, and ensure smooth registration processes for gym users. Key responsibilities extend to providing exceptional customer service, resolving issues promptly, and assisting members with information regarding gym services, schedules, and events. The role also involves promoting and selling gym offerings. Administrative duties include managing correspondence, updating member records, scheduling classes and appointments, and performing essential office tasks like copying and filing. The officer will also contribute to maintaining the cleanliness and orderliness of the reception area, reporting any maintenance issues as needed. Furthermore, the role involves active participation in membership management, including processing payments, updating account information, and handling cancellations, while also conducting visits for prospective members to explain benefits. Effective communication with staff, members, and guests is essential, ensuring inquiries are handled promptly and accurately, and coordinating with gym instructors. Finally, the Front Office Officer will be familiar with emergency procedures, acting as the primary contact in such situations, and assisting in maintaining a safe and secure environment for all.

Key Requirements

Diploma or Bachelor's degree in Business Administration, secretarial studies, or a related field Minimum of 2-3 years of relevant experience in a front office, reception, or administrative role Excellent verbal and written communication skills Proficiency in Microsoft Office applications Strong interpersonal and organizational skills
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DEPUTY MANAGER - OPERATIONS @ AMSOL AFRICA MANAGEMENT SOLUTIONS LTD

~1,850,000 Mentioned Tanzania, Dar es Salaam 1 day ago amsol.africa 20 Applied 6 Ultra Applied

Amsol Africa Management Solutions Ltd is actively recruiting an experienced and dedicated operations professional for the role of Deputy Manager - Operations at its Visa Application Centre (VAC) in Dar es Salaam, Tanzania. This full-time position is ideal for an individual who can provide crucial support in the comprehensive management of the VAC, ensuring operational excellence and high service standards. The role offers a competitive gross monthly salary of TZS 1,850,000. The successful candidate will be responsible for overseeing the daily operations of the VAC, diligently managing service quality and ensuring full compliance with all regulatory requirements and internal policies. A key aspect of this role involves leading and developing operational teams, fostering a productive and efficient work environment. Additionally, the Deputy Manager will be tasked with monitoring productivity, managing Turnaround Times (TATs), and upholding exceptional customer service standards. This position also entails actively supporting audits, preparing detailed reports, and contributing to robust risk management strategies.

Key Requirements

Bachelor's Degree in Business Administration, Operations Management, or a related field. 2-5 years of proven experience in operations, customer service, travel, visa services, BPO, or similar environments. Demonstrated strong leadership and effective team management skills. Experience in managing compliance, quality assurance processes, and reporting. High proficiency in using Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
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OPERATIONS OFFICER @ AMSOL AFRICA MANAGEMENT SOLUTIONS LTD

~1,500,000 Mentioned Tanzania, Dar es Salaam 1 day ago amsol.africa 64 Applied 45 Pro Applied

Amsol Africa Management Solutions Ltd is seeking a highly motivated, customer-focused, and detail-oriented Operations Officer to join its team at a Visa Application Centre (VAC) in Dar es Salaam, Tanzania. The successful candidate will play a crucial role in supporting the efficient processing of visa applications, ensuring a seamless and compliant experience for all applicants. This is a full-time position offering a gross salary of TZS 1,500,000 per month. Key responsibilities include processing and verifying visa application documents, effectively handling customer inquiries, and providing comprehensive support to applicants throughout the process. The role also involves meticulous management of applicant data and records, active participation in passport dispatch and various operational activities, and strict adherence to established Standard Operating Procedures (SOPs) and service standards to maintain high-quality service delivery. Qualified male candidates are encouraged to apply.

Key Requirements

Diploma or Bachelor's Degree in a relevant field. 0-12 months of professional experience; fresh graduates are highly encouraged to apply. Demonstrated strong customer service orientation and excellent communication skills, both verbal and written. Proficiency in typing and accurate data entry. Competence in using Microsoft Office Suite (Word, Excel, Outlook).
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CASHIER/ ADMINISTRATOR @ IDEON

0 Negotiable or Not Mentioned Tanzania, Arusha 1 day ago ideon.co.tz 14 Applied 4 Ultra Applied

ideon, a leading provider of Business Outsourcing Solutions, is actively seeking a diligent and skilled Cashier/Administrator to join their team in Arusha, Tanzania. This dual-role position is crucial for managing daily financial transactions and administrative tasks, ensuring smooth operations and excellent service delivery within a fast-paced environment. The ideal candidate will be responsible for upholding high standards of accuracy and efficiency in all duties. Key responsibilities for this role include managing cash and card transactions, processing payments, handling customer inquiries, and maintaining accurate financial records. The Cashier/Administrator will also be involved in various administrative duties such as data entry, document organization, and supporting general office functions. Proficiency in Point of Sale (PoS) systems and strong reconciliation skills are essential, alongside a commitment to providing exceptional customer service and maintaining operational integrity.

Key Requirements

Certificate or Diploma in Banking & Finance, Accounting, or a related field. Proven experience working in a hotel, liquor store, supermarket, or retail environment. Strong customer service and communication skills. Good record-keeping and administrative abilities. Computer literacy and practical knowledge of PoS operations, including reconciliations.
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LOAN OFFICER (2 POSITIONS) @ CHANGAS MICROFINANCE LIMITED

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 2 days ago gmail.com 6 Applied 1 Casual Applied

Changas Microfinance Limited is actively seeking dedicated and results-oriented Loan Officers to join its dynamic team. This pivotal role involves identifying, recruiting, and nurturing relationships with both new and existing loan clients, alongside actively marketing and promoting the company's diverse range of loan products and services. Successful candidates will be instrumental in expanding our client base and ensuring the reach of our innovative financial solutions. The position requires a proactive approach to client engagement and a commitment to achieving set performance targets. Key responsibilities for the Loan Officer include conducting thorough client assessments and comprehensive credit appraisals to ensure sound lending decisions. You will be responsible for verifying customer information and supporting documentation, as well as preparing detailed loan application reports and recommendations. A crucial aspect of the role involves monitoring loan repayments diligently and proactively following up on any overdue accounts. Furthermore, Loan Officers will educate clients on loan products, terms, and effective financial management practices, ensuring compliance with all company lending policies and procedures to uphold the integrity and success of Changas Microfinance Limited.

Key Requirements

Bachelor's Degree or Diploma in Finance, Banking, Accounting, Economics, Business Administration, Marketing, or a related field Strong communication and interpersonal skills Good analytical and problem-solving abilities Proficiency in Microsoft Office applications Ability to work independently and achieve performance targets
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SERVICE DESK ADMINISTRATOR @ CCTZ

0 Negotiable or Not Mentioned Tanzania 1 day ago cctz.co.tz 10 Applied 3 Ultra Applied

The Service Desk Administrator will be the primary point of contact for superior customer service and technical assistance, offering remote end-user support. This critical role involves managing all supported applications, infrastructure, and handling incidents, service requests, and changes efficiently. The administrator is also responsible for fostering professional relationships with both customers and end-users, working closely with the Service Delivery Manager to ensure operational excellence.
Key responsibilities include logging, managing, escalating, and diligently following up on tickets, incidents, and service requests to meet stringent SLA requirements. The role demands resolving calls, ensuring user satisfaction, and meticulously updating records within the Service Management System. Furthermore, the administrator will track purchase orders and managed service contracts, coordinating with internal teams to resolve escalated issues and queries, and maintaining high service quality standards through continuous documentation and procedure updates.

Key Requirements

Bachelor's degree in computer science, information technology, or a related field. At least 2 years of work experience in delivering IT Service Desk Administration services. ITIL (Information Technology Infrastructure Library) and/or PMP (Project Management Professional) certification is an added advantage. Excellent customer service and sales support skills. Excellent communication and interpersonal skills.
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RELATIONSHIP OFFICER @ PLATINUM CREDIT LTD

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 2 days ago platinumcredit.co.tz 6 Applied 4 Pro Applied

Platinum Credit Ltd is seeking a dedicated Relationship Officer to join their dynamic sales department, specifically focusing on Log Book Finance. This pivotal role involves building and nurturing client relationships, promoting financial products, and contributing to the company's growth objectives. The successful candidate will be based at the Head Office in Dar es Salaam, Tanzania, with two positions available for immediate hire. This is an exciting opportunity to become an integral part of a team that empowers growth and transforms lives through responsible financial solutions.

At Platinum Credit Ltd, employees are at the heart of their success. The company fosters a culture of growth, collaboration, recognition, and continuous improvement, guided by core values where self-responsibility meets teamwork, integrity drives action, customer focus leads impact, and innovation shapes growth. Prospective candidates are encouraged to submit a signed letter of application, an updated CV, and copies of testimonials to the HR Manager via email at careers@platinumcredit.co.tz. The deadline for applications is 15th June 2026 at 05:00 PM.

Key Requirements

Proven experience in sales or relationship management, preferably within the financial services sector. Excellent communication and interpersonal skills to build rapport with clients. Strong understanding of financial products, particularly log book finance. Ability to work effectively in a target-driven environment and achieve sales goals. Exceptional customer service orientation and problem-solving abilities.
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F&B SERVICE - WAITER AND WAITRESS @ CROWNE PLAZA DAR ES SALAAM

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 2 days ago crowneplazadaressalaam.com 8 Applied 2 Ultra Applied

Crowne Plaza Dar es Salaam is actively seeking enthusiastic, passionate, and energetic individuals to commence their careers within the vibrant hospitality sector. As a globally recognized brand, Crowne Plaza offers a unique opportunity for aspiring professionals to grow and develop their skills. The hotel is particularly interested in individuals who are eager to learn and contribute to a dynamic Food & Beverage team. This entry-level role focuses on F&B Service, specifically as a Waiter or Waitress. Successful candidates will be responsible for providing excellent service to guests, assisting with order taking, food and beverage delivery, and ensuring a pleasant dining experience. This position is ideal for fresh graduates and individuals with no prior experience who are looking to kickstart their professional journey in a supportive and learning-oriented environment.

Key Requirements

No prior experience required Must be a Tanzanian national Basic communication skills A positive attitude A strong willingness to learn
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SALES AND MARKETING MAN @ NBE CONSULTING

0 Negotiable or Not Mentioned Tanzania, Morogoro 2 days ago nbeconsulting.co.tz 6 Applied 4 Pro Applied

NBE Consulting is seeking a dynamic and energetic Sales and Marketing Professional to join their office in Morogoro, Tanzania. This role is ideal for individuals between the ages of 25 and 30 who are passionate about driving sales and building strong client relationships within the Morogoro region. The successful candidate will be a key player in expanding the company's market presence and achieving sales targets. As a Sales and Marketing Professional, you will be responsible for promoting services, engaging with potential clients, and contributing to the overall growth strategy of NBE Consulting.

Applicants should possess a minimum of Form 6 education, a certificate, or a diploma, coupled with essential computer skills and excellent English communication capabilities. A critical requirement for this position includes having worth guarantors. NBE Consulting assures all prospective applicants that there are absolutely no charges or monetary requirements for the application process. We encourage skilled and motivated individuals who meet these criteria to apply and become a part of our growing team in Morogoro, where your efforts will directly contribute to our success.

Key Requirements

Age between 25 and 30 years Minimum education of Form 6, Certificate, or Diploma Proficiency in computer skills Excellent English communication capabilities (verbal and written) Ability to provide worth guarantors
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SALES & MARKETING EXECUTIVES (HOTEL INDUSTRY) @ TIFFANY DIAMOND HOTELS

0 Negotiable or Not Mentioned Tanzania, Dar es Salaam 2 days ago tiffanydiamondhotels.com 7 Applied 5 Pro Applied

The role of Sales & Marketing Executives at Tiffany Diamond Hotels involves driving corporate sales within the competitive Dar es Salaam City Center hotel market. Candidates will be responsible for building and maintaining strong relationships with corporate clients, leveraging existing networks, and identifying new business opportunities. This position is crucial for expanding the hotel's market share and ensuring sustained revenue growth by attracting high-end corporate accounts. The work location for this position is Dar es Salaam.

Successful candidates will possess a deep understanding of the local corporate hospitality landscape and a proven ability to achieve sales targets. They will work to position Tiffany Diamond Hotels as a preferred choice for corporate stays, meetings, and events. The role requires a proactive approach to sales, excellent negotiation skills, and a commitment to delivering exceptional client service, all within the vibrant city of Dar es Salaam, Tanzania.

Key Requirements

Prior experience in Hotel Sales & Marketing, specifically targeting high-end/corporate clients in Central Business District (CBD) hotel markets. Proven track record and established networks in corporate sales within the Dar es Salaam City Center hotel market. Ability to handle corporate clients/accounts similar to those serviced by Serena, Johari Rotana, and Crowne Plaza. Strong networking capabilities to build and maintain robust professional relationships. Exceptional negotiation skills to secure profitable contracts and partnerships.
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