0 Negotiable or Not Mentioned
Tanzania
1 day ago
cctz.co.tz
10 Applied 1 Casual Applied
The Service Desk Administrator will be the primary point of contact for superior customer service and technical assistance, offering remote end-user support. This critical role involves managing all supported applications, infrastructure, and handling incidents, service requests, and changes efficiently. The administrator is also responsible for fostering professional relationships with both customers and end-users, working closely with the Service Delivery Manager to ensure operational excellence.
Key responsibilities include logging, managing, escalating, and diligently following up on tickets, incidents, and service requests to meet stringent SLA requirements. The role demands resolving calls, ensuring user satisfaction, and meticulously updating records within the Service Management System. Furthermore, the administrator will track purchase orders and managed service contracts, coordinating with internal teams to resolve escalated issues and queries, and maintaining high service quality standards through continuous documentation and procedure updates.
Key Requirements
Bachelor's degree in computer science, information technology, or a related field.
At least 2 years of work experience in delivering IT Service Desk Administration services.
ITIL (Information Technology Infrastructure Library) and/or PMP (Project Management Professional) certification is an added advantage.
Excellent customer service and sales support skills.
Excellent communication and interpersonal skills.
0 Negotiable or Not Mentioned
Tanzania
8 days ago
bmggroup.co.tz
6 Applied 4 Pro Applied
BMG Group is currently seeking a skilled and proactive ICT Officer to join their team under the Rise Lead & Transform initiative. The successful candidate will be responsible for managing and supporting the IT infrastructure across diverse business operations, ensuring that all technical systems are running efficiently to support the company's growth and daily functions. The role involves a mix of network management, security system oversight, and software support.
Key responsibilities include maintaining network infrastructure such as WIFI, routers, and switches, as well as installing and configuring CCTV surveillance systems. The ICT Officer will also provide essential technical support for hardware and software issues, administer Property Management Systems (PMS) and OTA platforms, and oversee vehicle tracking systems. This position offers a dynamic environment for an IT professional looking to apply their skills in a multi-faceted business setting.
Key Requirements
Diploma or Bachelor's degree in IT, Computer Science, or a related field.
1-2 years of experience in network administration, system support, or an ICT-related role.
Strong knowledge of networking, including WiFi systems, routers, and switches.
Proven experience in CCTV surveillance system installation and maintenance.
Ability to troubleshoot hardware, software, and general network connectivity issues.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
8 days ago
gmail.com
37 Applied 26 Pro Applied
As an ICT Officer, you will be responsible for providing comprehensive day-to-day IT support to both internal staff and external clients. This multi-faceted role involves installing and maintaining hardware components like computers and printers, as well as managing complex networks including LAN/Wi-Fi systems, routers, and switches. You will play a crucial role in diagnosing and resolving connectivity issues, ensuring that all software systems are up-to-date and secure with proper backups and antivirus tools.
In addition to standard IT tasks, you will support specialized client solutions such as CCTV installations, biometric time-attendance systems, and smart access control. The role requires a fix-it mindset and excellent customer service skills to provide training and guidance to users. You will work in a fast-paced environment, coordinating with technical teams and maintaining detailed service reports to ensure high-quality service delivery in Dar Es Salaam.
Key Requirements
Diploma or Degree in Information Technology, Computer Science, or Networking.
Minimum 1–3 years experience in an IT support or technician role.
Strong knowledge of Windows OS and basic server management.
Proficiency in networking including TCP/IP, routers, switches, and Wi-Fi.
Ability to troubleshoot hardware, software, and connectivity issues promptly.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
9 days ago
gmail.com
15 Applied 2 Casual Applied
We are seeking a highly skilled and experienced IT Manager to join our dynamic team in Dar es Salaam, Tanzania. The successful candidate will be responsible for overseeing and managing plant-wide IT infrastructure, network operations, and system security within a manufacturing environment. This role requires a professional who can ensure authorized access to company systems, implement IT policies, and monitor communication across factory network hubs, including SAP and IQS systems.
In addition to technical oversight, the IT Manager will supervise the maintenance of all IT assets, from desktops and printers to fiber networks and CCTV systems. You will lead daily IT review meetings to address operational challenges and ensure high connectivity performance. The ideal candidate will also be responsible for preparing and updating network diagrams and reviewing existing VLAN architecture to optimize network efficiency and security. If you have a strong background in manufacturing IT and possess excellent troubleshooting and team management skills, we encourage you to apply for this pivotal role.
Key Requirements
Proven experience as an IT Manager or similar role in a manufacturing environment.
Strong knowledge of networking, VLANs, fiber optics, and IT infrastructure management.
In-depth understanding of SAP connectivity and IQS systems.
Hands-on experience with CCTV systems and mobile connectivity monitoring.
Excellent troubleshooting skills for hardware including desktops, laptops, and printers.
0 Negotiable or Not Mentioned
Tanzania, Dar-es-Salaam
12 days ago
gmail.com
13 Applied 9 Pro Applied
Achyutam is looking for a dedicated and experienced IT Manager to join their operations in Dar-es-Salaam, Tanzania. This role is pivotal for overseeing and managing the entire plant-wide IT infrastructure, network operations, and system security within a manufacturing environment. The successful candidate will be responsible for implementing robust IT policies, ensuring authorized access to company systems, and monitoring smooth communication across factory network hubs, including critical SAP networks. You will manage the connectivity and performance of IQS systems and network switches, ensuring that the technological backbone of the facility remains operational at all times. In addition to infrastructure management, the IT Manager will oversee routine inspections and maintenance of fiber networks, CCTV systems, and mobile connectivity. You will provide essential end-user support, troubleshoot complex IT-related issues, and supervise the maintenance of all IT assets such as desktops, laptops, printers, and scanners. The role also involves conducting daily IT review meetings to address operational challenges, maintaining updated network diagrams, and reviewing existing VLAN architectures to ensure optimal performance. This is a comprehensive leadership role requiring a mix of technical expertise and team management skills to support the manufacturing plant's diverse technological needs.
Key Requirements
Proven experience as an IT Manager or similar role specifically within a manufacturing environment.
Strong knowledge of networking protocols, VLANs, fiber optics, and IT infrastructure management.
Hands-on experience with SAP connectivity and support within an industrial setting.
Demonstrated ability to manage and maintain CCTV systems and mobile connectivity.
Proficiency in troubleshooting hardware including desktops, laptops, printers, and scanners.
0 Negotiable or Not Mentioned
Tanzania
16 days ago
cctz.co.tz
7 Applied 5 Pro Applied
Cctz is seeking a highly skilled Network Techno-Sale professional to drive technical excellence in our sales process and support the growth of the Network Business unit. The successful candidate will be responsible for providing pre-sales technical support, managing complex bids and proposals (RFPs, RFIs, and RFQs), and maintaining strategic vendor partnerships with industry leaders such as Huawei, Cisco, and HPE. You will play a crucial role in designing scalable network architectures and delivering comprehensive solutions across networking, security, unified communication, and physical security domains.
In this role, you will collaborate closely with Key Account Managers across BFSI, private, and government sectors to identify and qualify new business opportunities. You will be expected to actively participate in lead generation and revenue forecasting, with your performance tied to monthly KPIs. This position requires a unique blend of deep technical expertise and strong sales acumen, ensuring that all client specifications are met with high-quality, compliant solutions while maximizing margins through authorized partner tiers.
Key Requirements
4-5 years of experience in a similar ICT / pre-sales role.
Strong knowledge of enterprise networking, telecommunications, and ICT infrastructure solutions.
Experience with technical proposals, bid management, and tenders (RFP/RFQ).
Ability to design, present, and position technical solutions while supporting sales and client engagements.
Bachelor's degree in IT, Computer Science, Electronics Engineering, or related field.
0 Negotiable or Not Mentioned
Tanzania
17 days ago
talentsearchstaffing.co.za
11 Applied 8 Pro Applied
Talent Search Staffing is looking for an experienced Technical Manager to lead its Technical Department in Tanzania. This senior leadership role involves full responsibility for managing project managers, technicians, fabrication teams, installation teams, and various subcontractors. The successful candidate will ensure that all technical projects, ranging from security systems to solar installations, are executed with precision, meeting high-quality standards while adhering to strict timelines and budget constraints.
The role demands a candidate with a strong technical and electrical background, particularly in CCTV, Access Control, Electric Fencing, and Gate Automation. You will oversee high-profile projects across the country, requiring proficiency in AutoCAD and deep knowledge of specific industry systems such as Gallagher, Centurion, and Victron. This is an excellent opportunity for a dynamic leader ready to drive excellence in technical project delivery and team management within the Tanzanian market.
Key Requirements
Minimum 5+ years of management experience in a technical or engineering environment.
Strong electrical and technical background with proven industry expertise.
Experience with CCTV, Access Control, Electric Fencing, Solar Systems, and Gate Automation.
Deep technical knowledge of Gallagher, Centurion, and Victron systems.
Proficiency in AutoCAD for project design and technical planning.