0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
8 days ago
minitreks.com
975 Views
Minitreks | Travel & Tours is seeking a dynamic and results-oriented Sales Representative to join our growing team. This role is perfect for individuals who possess a deep passion for the travel industry and have a knack for engaging with customers through various digital platforms. The primary focus of this position is to promote our diverse range of tour packages and travel services while maintaining a strong online presence for the brand.
As a Sales Representative, you will be responsible for managing our social media channels, including Instagram and TikTok, by creating compelling reels, posts, and captions. You will also handle direct customer inquiries, conduct consistent follow-ups through calls and messages, and identify new business opportunities to expand our reach. The ideal candidate will be self-motivated, target-driven, and capable of building long-lasting relationships with our clients to ensure exceptional customer satisfaction.
Key Requirements
Minimum 3 years experience in sales
Experience in social media management & content creation
Strong communication & negotiation skills
Ability to handle customers professionally
Confidence in making calls and follow-ups
Ability to create engaging content (posts, reels, captions)
Experience in the travel industry is an added advantage
Self-motivated and target-driven
Proficiency in utilizing digital marketing tools
Ability to work independently and meet monthly sales targets
Strong organizational and time-management skills
~24,000 Mentioned
Kenya, Nairobi
8 days ago
morsanhr.co.ke
833 Views
Our client is seeking a dedicated and detail-oriented Public Area Attendant to oversee and maintain the cleanliness, hygiene, and aesthetic presentation of all public spaces within their Nairobi facility. This essential role ensures that lobbies, hallways, restrooms, and outdoor areas remain safe, welcoming, and professional for both guests and staff members. Responsibilities include sanitizing high-traffic surfaces, replenishing supplies, and operating specialized cleaning equipment such as vacuum cleaners and buffers. The salary for this position is KES 24,000.
In addition to technical cleaning tasks, the ideal candidate must demonstrate a high level of integrity and professionalism when interacting with guests. The role requires proactive identification of maintenance issues, such as faulty lighting or leaks, and meticulous record-keeping of daily logs and supply usage. Successful applicants will work closely with the housekeeping team to maintain high standards of sanitation and waste disposal in accordance with established SOPs, contributing to the overall reputation of the facility.
Key Requirements
Certificate or Diploma in Housekeeping, Hospitality Management, or a related field.
Minimum of 3 years of professional experience in housekeeping or public area maintenance.
Strong verbal communication skills and a customer-friendly attitude for guest interactions.
High level of integrity, discipline, and reliability in handling daily tasks.
Physically fit and capable of managing demanding physical work and long shifts.
Exceptional attention to detail regarding cleanliness and presentation standards.
Ability to work independently and manage time effectively in a fast-paced environment.
Willingness to work flexible hours, including evenings, weekends, and holidays.
Proficiency in operating cleaning equipment like vacuum cleaners, buffers, and scrubbers.
Knowledge of handling cleaning chemicals safely in compliance with MSDS standards.
Ability to maintain accurate daily cleaning logs and incident reports.
Proactive approach to reporting maintenance issues and environmental hazards.
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
7 days ago
opulenthotelgroup.com
940 Views
Opulent Hotel Group is seeking a dedicated and passionate Executive Chef to join its kitchen at a prestigious branded hotel in Dar es Salaam. This role is ideal for a culinary professional who excels in leadership and has a vision for creating exceptional dining experiences. You will be responsible for overseeing all aspects of the kitchen, from food production to team development, ensuring that the hotel maintains its reputation for excellence. The successful candidate will design innovative menus, manage supplier relationships, and maintain strict adherence to international food safety and hygiene standards. We are looking for someone with a creative flair and a deep understanding of global cuisines who can thrive in a fast-paced hospitality environment. Competitive salary and benefits are offered to the right candidate.
Key Requirements
Proven experience as an Executive Chef in a reputable hotel or restaurant
Strong leadership and team management skills
Creative flair with a passion for quality and presentation
Excellent knowledge of international cuisines and kitchen operations
Ability to work in a fast-paced environment
Proven ability to oversee all kitchen operations and food production
Expertise in designing innovative menus while maintaining culinary standards
Strong understanding of food costs, inventory management, and supplier relations
Strict adherence to hygiene and food safety regulations (HACCP)
Relevant certification or degree in Culinary Arts or Hospitality Management
0 Negotiable or Not Mentioned
Tanzania, Serengeti
14 days ago
outstandingsolutionstz.com
1025 Views
We are seeking a dedicated and detail-oriented Housekeeper on behalf of our client in the hospitality sector. This role is based in the breathtaking Serengeti, where you will be an integral part of a dynamic team focused on maintaining the highest standards of cleanliness and comfort for our guests. The successful candidate will be responsible for ensuring that all guest rooms and public areas are pristine, contributing significantly to the overall guest experience and the reputation of the establishment.\n\nIdeal candidates should possess a strong work ethic and a genuine passion for the hospitality industry. You will be expected to handle various cleaning tasks, manage laundry services, and respond promptly to guest requests with a professional and friendly demeanor. Working in the Serengeti offers a unique environment, and we are looking for someone who is adaptable, energetic, and committed to excellence in every task they perform.
Key Requirements
Passion for cleanliness
Attention to detail
Delivering excellent guest experiences
Previous experience in housekeeping or similar roles within the hospitality industry
Ability to work with cleaning chemicals and heavy equipment
Strong physical stamina for long shifts and manual labor
Excellent time management skills to ensure tasks are completed on schedule
Proficiency in English or Swahili for effective communication with guests and staff
Knowledge of hygiene and safety standards in a hotel environment
High level of integrity and honesty
0 Negotiable or Not Mentioned
Tanzania, Morogoro
3 hours ago
gmail.com
26 Views
Pal Vista Hotel is looking for a qualified Account Supervisor to manage our financial operations. The successful applicant will oversee the accounting department, ensuring accurate record-keeping, timely financial reporting, and compliance with all local tax regulations and accounting standards.
Responsibilities include monitoring cash flow, managing payroll, and conducting regular audits of hotel inventory and expenditures. This role requires a detail-oriented professional who can provide insightful financial analysis to support the management's decision-making process.
Key Requirements
Bachelor’s degree in Accounting or Finance.
CPA or equivalent professional certification.
Experience in hospitality accounting or hotel finance.
Proficiency in accounting software like Tally or QuickBooks.
Advanced Microsoft Excel skills.
Knowledge of Tanzanian tax laws and VAT regulations.
Ability to prepare and analyze financial statements.
Experience in payroll processing and administration.
High level of integrity and ethical standards.
Excellent organizational and time-management skills.
0 Negotiable or Not Mentioned
Tanzania, Morogoro
3 hours ago
gmail.com
26 Views
Pal Vista Hotel is seeking a dedicated Accountant / Cashier (2) to join our financial team in Morogoro. The ideal candidate will be responsible for managing financial transactions, maintaining accurate ledger entries, and ensuring that all cash handling procedures are followed strictly according to company policy. You will play a vital role in the daily operations of the hotel, balancing accounts and providing excellent service to our guests.
In this role, you will also be expected to prepare periodic financial statements, handle bank reconciliations, and assist in the preparation of tax returns. Candidates should possess a strong background in accounting principles and have the ability to work effectively in a high-pressure hospitality environment. If you are detail-oriented and possess high integrity, we encourage you to apply for this exciting opportunity at our establishment.
Key Requirements
Knowledge of accounting principles and practices.
Experience with cash handling and POS systems.
Proficiency in MS Office, especially Excel.
Strong mathematical and analytical skills.
Excellent customer service and communication skills.
Ability to maintain accurate financial records.
Attention to detail and high level of integrity.
Degree or Diploma in Accounting, Finance, or related field.
Ability to work in a fast-paced hotel environment.
Familiarity with tax regulations and reporting.
0 Negotiable or Not Mentioned
Tanzania, Morogoro
3 hours ago
gmail.com
26 Views
We are seeking four motivated Cooks and Commis to join our vibrant kitchen team at Pal Vista Hotel. In this role, you will be responsible for preparing ingredients, assisting senior chefs with food production, and maintaining the cleanliness of your workstation. This is an excellent opportunity for aspiring chefs to gain experience in a professional hotel environment.
You will contribute to the timely delivery of meals and ensure that all food is prepared according to the established recipes and standards of the hotel. Successful candidates will be mentored by senior culinary staff to develop their skills across different sections of the kitchen, from appetizers to main courses.
Key Requirements
Basic culinary training or certificate
Previous experience in a commercial kitchen environment
Working knowledge of food preparation techniques
Ability to follow recipes and instructions precisely
Strong teamwork and communication skills
Understanding of kitchen hygiene and sanitation
Physical stamina for long shifts and standing
Ability to work effectively under pressure
Proactive attitude and willingness to learn
Basic communication skills in English and Swahili
0 Negotiable or Not Mentioned
Tanzania, Morogoro
3 hours ago
gmail.com
26 Views
Pal Vista Hotel is seeking a dedicated Driver to join our hospitality team in Morogoro. The successful candidate will be responsible for transporting guests safely to and from various destinations, ensuring a comfortable and professional travel experience. You will also assist with luggage and provide information about local attractions and hotel services to our valued guests.
In addition to driving duties, you will be expected to maintain the cleanliness and basic upkeep of the hotel vehicle. This role requires a high degree of reliability and a customer-first attitude to represent Pal Vista Hotel effectively on the road. You must be prepared to work flexible hours including weekends and holidays based on guest arrivals and departures.
Key Requirements
Valid driver's license with appropriate class
Clean driving record with no major accidents
Previous experience in hotel transport preferred
Excellent punctuality and reliability
In-depth knowledge of Morogoro routes and landmarks
Basic knowledge of vehicle maintenance and checks
Strong customer service and interpersonal skills
Ability to work flexible hours and shifts
Good communication skills in Swahili and English
Professional appearance and grooming standards
0 Negotiable or Not Mentioned
Tanzania, Morogoro
3 hours ago
gmail.com
26 Views
Pal Vista Hotel is looking for two Kitchen Stewards to maintain the cleanliness and organization of our kitchen facilities. Your primary responsibilities will include washing dishes, cleaning kitchen equipment, and ensuring that all garbage is disposed of properly according to health codes.
You will support the culinary team by ensuring that clean utensils and equipment are always available, playing a crucial role in the overall efficiency and safety of the kitchen operations. This role is fundamental to maintaining the high standards of hygiene and professionalism that our hotel prides itself on. You must be hardworking and dedicated to keeping the back-of-house area spotless.
Key Requirements
Strict adherence to hygiene and sanitation protocols
Physical fitness for heavy lifting and manual cleaning
High level of reliability and consistency
Basic understanding of cleaning chemical handling
Strong teamwork and ability to assist others
Exceptional attention to cleanliness and detail
Ability to work quickly in a fast-paced environment
Excellent punctuality for shift-based work
Willingness to work weekends and evening shifts
Previous experience in a cleaning or stewarding role preferred
0 Negotiable or Not Mentioned
Tanzania, Morogoro
3 hours ago
gmail.com
37 Views
We are looking for energetic Sales & Marketing Officers to join the Pal Vista Hotel team. The primary goal of these positions is to increase brand awareness and drive bookings by developing and executing creative marketing campaigns and building strong relationships with corporate clients and travel agencies.
You will be responsible for identifying new market opportunities, managing our social media presence, and representing the hotel at various events. The ideal candidates will be proactive, result-oriented, and possess a deep understanding of the hospitality market trends in Tanzania.
Key Requirements
Diploma or Degree in Marketing or related field.
Proven track record in sales within the hospitality sector.
Strong negotiation and closing skills.
Proficiency in social media marketing and digital tools.
Ability to develop and maintain corporate relationships.
Excellent verbal and written communication skills.
Knowledge of market trends in the Morogoro region.
Ability to work independently and meet sales targets.
Professional grooming and presentation.
Flexibility to travel for client meetings and events.
0 Negotiable or Not Mentioned
Tanzania, Morogoro
3 hours ago
gmail.com
26 Views
Pal Vista Hotel is hiring two Sous Chefs to support our culinary department and assist the Executive Chef in managing daily kitchen operations. You will play a vital role in supervising food preparation and ensuring that every dish meets our quality standards before reaching the guest. This position requires someone who can lead a team effectively and maintain a clean workspace.
Candidates should be passionate about hospitality and dedicated to excellence in the culinary arts. You will be expected to step in and manage the kitchen during peak hours or in the absence of the head chef, ensuring that the workflow remains smooth and guests are satisfied with their dining experience.
Key Requirements
Previous experience as a Sous Chef or Senior Cook
Advanced culinary skills and technique
Ability to lead the kitchen in the Executive Chef's absence
Thorough knowledge of food safety standards
Strong attention to detail in food presentation
Demonstrated team leadership and coordination skills
Excellent time management in high-pressure environments
Proficiency in various cooking methods and styles
Experience in inventory monitoring and ordering
Adaptability and problem-solving skills in the kitchen
0 Negotiable or Not Mentioned
Tanzania, Morogoro
3 hours ago
gmail.com
26 Views
We are looking for energetic and professional Waiters and Waitresses to join our service team at PAL VISTA HOTEL. Your primary role will be to provide high-quality table service, taking orders accurately, and ensuring that guests have a pleasant dining experience from the moment they arrive until they depart. You will be expected to maintain a thorough knowledge of our menu and offer recommendations to guests.
As a member of our service staff, you will also be responsible for maintaining the cleanliness of the dining area and setting up tables according to hotel standards. Teamwork is essential in this role, as you will collaborate with the kitchen and bar staff to ensure orders are served promptly. This position offers a dynamic work environment in the heart of Morogoro for individuals dedicated to the art of hospitality.
Key Requirements
Previous experience as a waiter or waitress in a reputable establishment.
Ability to provide high-quality and friendly customer service.
Excellent verbal communication skills.
Ability to work efficiently in a fast-paced environment.
Strong organizational and time management skills.
Physical stamina to stand and walk for long shifts.
Professional appearance and a positive demeanor.
Basic knowledge of food and beverage menu items and pairings.
Ability to work effectively as part of a cohesive team.
Flexibility to work various shifts including weekends and holidays.
Strong attention to detail when taking and delivering orders.
0 Negotiable or Not Mentioned
Tanzania, Ununio
30 days ago
pgncareersolutions.co.tz
2308 Views
PGN Career Solutions is seeking a versatile Social Media and Bar Manager for a unique position based in Ununio. This role is ideal for a multitasking professional who can balance the operational demands of a bar environment with the creative requirements of digital marketing. You will be responsible for overseeing day-to-day bar activities, managing staff schedules, and ensuring a consistently high level of customer satisfaction through quality service.
Beyond operational management, you will lead the social media presence for the establishment, creating engaging content that attracts customers and drives event attendance. Your goal will be to build a strong brand identity through strategic online promotion and innovative marketing campaigns across various platforms. This position offers a dynamic work environment for someone with proven leadership experience in hospitality and a genuine passion for digital social media engagement and community building.
Key Requirements
Experience in bar or hospitality management
Strong social media and content creation skills
Leadership and multitasking ability
Customer relationship management expertise
Event planning and execution experience
Inventory and stock control management skills
Basic graphic design for digital marketing platforms
Financial reporting for daily bar sales and expenses
Experience in staff training and team supervision
Excellent verbal and written communication skills
0 Negotiable or Not Mentioned
Tanzania
23 days ago
rfc.co.tz
2840 Views
RFC is currently seeking a dedicated and organized Store Supervisor to join our team at Panarittis Pizza. The successful candidate will be responsible for overseeing daily operations, managing inventory, and ensuring that the store maintains high standards of service and financial accuracy. With two positions available, this is an excellent opportunity for individuals with an accounting background to apply their skills in a dynamic hospitality setting.
The role involves supervising staff, handling accounting tasks related to store operations, and ensuring customer satisfaction. You will be expected to monitor stock levels, coordinate with suppliers, and maintain detailed records of transactions. While a diploma in accounting is required, previous experience in the hospitality industry will be considered a significant advantage. If you are a proactive professional looking to grow within a reputable company, we encourage you to apply.
Key Requirements
Must have Diploma in accounting
Experience in hospitality is an added advantage
Proficiency in inventory management software and MS Excel
Strong organizational and multitasking skills
Ability to lead and supervise a team effectively
Excellent communication and interpersonal skills
Attention to detail in financial record-keeping and reporting
Ability to work in a fast-paced hospitality environment
Knowledge of health and safety regulations in food service
Proven problem-solving abilities and decision-making skills
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
10 days ago
safirablu.com
2087 Views
SafiraBlu Luxury Resort & Villas is seeking a professional and detail-oriented Cluster Reservation Agent to join their dynamic hospitality team. This is an on-premises role based at the resort's properties in Nungwi, Zanzibar, where the successful candidate will handle room reservations through various channels, including telephone, email, and online booking platforms. The role requires the accurate input and updating of bookings within the management system while providing potential guests with comprehensive information regarding room categories, rates, packages, and overall hotel services.
In addition to reservation management, the Cluster Reservation Agent is responsible for ensuring that all specific guest requests and preferences are meticulously recorded and communicated to the relevant departments to ensure a seamless guest experience. As this is a live-on-site position, the resort provides on-premise accommodation and meals for the employee. The ideal candidate will maintain the highest standards of customer service and professionalism, contributing to the positive atmosphere of the resort and ensuring exceptional guest satisfaction from the initial point of contact.
Key Requirements
Proven experience as a Reservation Agent or in a similar role within the hospitality industry.
Strong knowledge of Opera Cloud and Ezee Absolute systems is an added advantage.
Excellent verbal and written communication skills in English.
Clear and professional telephone etiquette for handling guest inquiries.
Strong attention to detail and exceptional organizational skills.
Ability to multitask and work effectively under pressure in a fast-paced environment.
Fluency in English; knowledge of additional languages is a significant benefit.
Customer-focused and service-driven attitude toward guest interactions.
Strong problem-solving skills to address reservation discrepancies or guest needs.
Must be a team player with a positive and professional personality.
Absolute willingness to live on-premises at the Safira Blu location.
0 Negotiable or Not Mentioned
Tanzania, Singida
9 days ago
gmail.com
769 Views
Samaki Complex is seeking a skilled and experienced Cook to join our culinary team in Singida. The primary role involves preparing a wide variety of high-quality dishes for our restaurant and catering clients, ensuring that every meal meets the high standards of taste and presentation our brand is known for. The Cook will be responsible for the full lifecycle of the kitchen operations, from managing food purchases and inventory to maintaining strict cleanliness and hygiene protocols within the cooking environment.
The ideal candidate will have at least three years of professional cooking experience, specifically with expertise in fried, grilled, and stewed meals. In addition to technical skills, we are looking for someone who can work effectively under pressure and collaborate with the service team to ensure timely food delivery and customer satisfaction. This position requires a proactive individual who can manage the kitchen efficiently while maintaining a clean and professional appearance.
Key Requirements
Certificate or Diploma in culinary arts or equivalent professional experience
At least 3 years of experience in a professional cooking role
Demonstrated ability to manage and lead kitchen operations
Expertise in preparing fried, grilled, and various stew/sauce dishes
Ability to cook for large groups of people efficiently
Capacity to manage kitchen procurement and purchasing
Strict adherence to food quality and safety standards
Effective collaboration skills with service staff
Proven ability in time management for meal delivery
High standards of personal hygiene and maintenance of kitchen cleanliness
0 Negotiable or Not Mentioned
Tanzania, Singida
9 days ago
gmail.com
860 Views
Samaki Complex in Singida is looking for a dynamic and experienced Manager to oversee its diverse business operations including restaurant services, conference halls, catering, social events, and bar management. The successful candidate will be responsible for the daily management of the facility, leading a dedicated team to ensure exceptional customer service, and making strategic decisions to drive profitability and enhance the company's reputation. Candidates are expected to actively seek new markets and clients to grow the business footprint.
Beyond operational tasks, the Manager will handle financial reporting, including monthly income and expenditure statements, and the development and implementation of comprehensive business plans. Requirements include a background in Business or Hotel Management with at least three years of leadership experience. Proficiency in business software and an understanding of local tax regulations are essential for this role to ensure the smooth and compliant running of Samaki Complex.
Key Requirements
Bachelor's degree or Diploma in Business, Hotel Management, or a related field
At least 3 years of experience in leadership and management positions
Proven experience in hotel or similar business operations
Creative and innovative mindset in business management
Ability to prepare and analyze monthly income and expenditure reports
Capability to prepare and execute detailed business action plans
Strong skills in building and managing effective staff teams
Knowledge and ability to manage various tax-related matters
Excellent communication and leadership skills
Proficiency in using computers and business-related software applications
0 Negotiable or Not Mentioned
Tanzania, Singida
9 days ago
gmail.com
769 Views
Samaki Complex is looking for two professional and well-mannered Waiters to provide exceptional service to our guests in Singida. Responsibilities include welcoming and serving customers with kindness and efficiency, handling food and beverage orders during regular dining and special events, and ensuring the dining area remains clean and organized. Additionally, waiters will be responsible for the setup and preparation of our conference rooms and social halls, ensuring they meet the requirements for meetings and celebrations.
Candidates should have a background in secondary or college education with a focus on hospitality or customer service. We value individuals who are neat, have a positive attitude, and possess the ability to work harmoniously within a team. The role requires someone who is dedicated to maintaining high standards of cleanliness and presentation, ensuring that every customer leaves satisfied with their experience at Samaki Complex.
Key Requirements
Education level from Secondary school up to Certificate or Diploma level
Excellent communication skills and customer care techniques
Ability to work effectively and cooperatively within a team
Must be neat with a professional and well-groomed appearance
Good character and a positive attitude toward guests
Willingness to be proactive and value hard work
Ability to perform setup and preparation of conference rooms
Experience in serving food and beverages during meetings and functions
Strong commitment to maintaining cleanliness of workspace and equipment
Organizational skills to ensure a good layout of the service area
0 Negotiable or Not Mentioned
Tanzania, Dar es Salaam
22 days ago
gmail.com
1955 Views
We are seeking a passionate and skilled Female Barista to join our team at our Mbezi Beach location in Dar es Salaam. As a barista, you will be responsible for crafting high-quality coffee and beverages while providing exceptional service with a smile. Your role is vital in creating a welcoming atmosphere for our customers and maintaining the high standards of our beverage offerings.
Beyond drink preparation, you will be responsible for maintaining the cleanliness of the workspace, managing beverage supplies, and ensuring all equipment is properly maintained. The ideal candidate will have a deep passion for coffee and the ability to thrive in a fast-paced environment. If you are a social person who enjoys interacting with customers and has a high school education with relevant experience, we encourage you to apply.
Key Requirements
High School Education
Minimum 3 years of experience as a barista
Excellent communication and interpersonal skills
Ability to work in a fast-paced environment
Passion for coffee and customer satisfaction
Knowledge of different coffee beans and brewing techniques
Proficiency in latte art and beverage presentation
Experience in using and cleaning espresso machines
Ability to handle cash and POS transactions accurately
Dedication to maintaining high standards of hygiene and food safety
0 Negotiable or Not Mentioned
Tanzania
28 days ago
serenitycampandlodges.com
2204 Views
Serenity Camp and Lodges is currently seeking a passionate and experienced professional to join our dynamic team as a Reservationist and Sales & Marketing Personnel. This role is pivotal in ensuring our guests receive world-class service from the moment they inquire about their stay. The successful candidate will be responsible for managing accommodation bookings, responding to various inquiries via email and online platforms, and crafting bespoke safari itineraries that align with client preferences and budgets.
Beyond administrative tasks, this position requires a sales-driven mindset to convert leads into confirmed bookings and achieve specific sales targets. You will coordinate closely with guides, transport providers, and lodge staff to ensure seamless operations. Additionally, you will support our brand's growth by contributing to marketing activities and social media content creation. If you are a motivated individual with a background in the Tanzanian tourism sector and possess excellent communication skills, we invite you to apply.
Key Requirements
Experience in hotel/lodge reservations systems (e.g., Respad and others)
Diploma or degree in Tourism, Hospitality, Marketing, or related field
Experience in safari itinerary planning is highly preferred
Ability to multitask and work under pressure
Strong communication and sales skills
Good knowledge of Tanzania tourism destinations
Computer skills (Email, Excel, reservation systems)
Proficiency in written and spoken English for international client communication
Proven ability to convert inquiries into sales and meet targets
Ability to work collaboratively with guides and transport providers
0 Negotiable or Not Mentioned
Kenya
5 days ago
solvoglobal.com
394 Views
The Customer Service Representative (CSR) role based in Kenya is designed for individuals who are passionate about delivering exceptional customer experiences. In this position, you will serve as the primary point of contact for customer inquiries via telephone, providing empathetic and solution-driven support. Your core responsibilities involve active listening to understand customer concerns, offering clear and accurate resolutions, and professionally handling escalations to ensure a positive resolution process. You will be expected to apply critical thinking to troubleshoot issues and approve adjustments or returns within established company guidelines while conducting necessary follow-ups to ensure full satisfaction.
Beyond direct customer support, this role emphasizes integrity and collaboration. You will maintain strict confidentiality of customer information and stay updated on all product developments, policies, and procedures. Working closely with your teammates and leadership, you will contribute to the improvement of service delivery processes and participate in ongoing training opportunities. This is an excellent opportunity for a proactive, tech-savvy individual to thrive in a fast-paced, goal-oriented environment where service excellence and accountability are highly valued.
Key Requirements
Minimum 1 year of customer service experience in call center, retail, or hospitality environments.
Strong verbal and written communication skills with a focus on de-escalation techniques.
A proactive problem-solving mindset with the ability to adapt to changing situations.
High levels of personal integrity, accountability, and reliability in handling customer data.
Ability to perform effectively in a fast-paced and goal-oriented service environment.
Tech-savvy with the proficiency to multitask across multiple software systems simultaneously.
Demonstrated ability to handle professional escalations and maintain composure under pressure.
Strong active listening skills to accurately identify and address customer needs.
Commitment to participating in ongoing training and professional development sessions.
Ability to work collaboratively within a team to improve overall service delivery processes.
Proficiency in English to interact clearly with a diverse customer base.
0 Negotiable or Not Mentioned
Tanzania, Arusha
16 days ago
starrich.co.tz
1286 Views
As a Safari Specialist & Travel Designer at Star Rich, you will be responsible for managing the entire client journey from initial consultation through to final booking. Your role involves designing highly customized safari itineraries, providing expert travel advice, and ensuring every detail of the trip meets the client's expectations. You will handle complex cost calculations, coordinate various accommodation and transport options, and provide a seamless planning experience for travelers. This position requires a blend of creative travel design and meticulous logistical planning.
Beyond client-facing responsibilities, you will contribute to the operational and digital growth of the company. This includes performing bank reconciliations, maintaining accurate CRM records, and assisting in the development of new travel products. Proficiency in tools such as Excel, Google Sheets, Wordpress, and SEO is essential to maintain our competitive edge in the tourism industry. The role is based in Arusha with remote and hybrid options available, offering a dynamic work environment for passionate travel professionals.
Key Requirements
Bachelor's degree in Tourism, Hospitality, or a related field of study.
Mandatory fluency in both Dutch and English for effective communication.
Proven professional experience in safari tourism, travel planning, or customer service.
In-depth knowledge of Tanzania's travel destinations and safari logistics.
Advanced proficiency in Microsoft Excel and Google Sheets for data and cost management.
Knowledge of Wordpress and SEO principles to support product development and visibility.
Ability to guide clients professionally from initial consultation through to final booking.
Competence in handling complex cost calculations and financial reconciliations.
Experience in coordinating multi-provider accommodation and transport logistics.
Skill in maintaining detailed and accurate CRM records for client management.
0 Negotiable or Not Mentioned
Tanzania, Arusha
11 days ago
starrich.co.tz
1195 Views
Starrich Consulting International is currently seeking a highly motivated and experienced Safari Specialist and Travel Designer on behalf of their client. In this role, you will be responsible for crafting unique and memorable safari experiences, managing travel itineraries, and providing exceptional service to international travelers. The position requires a deep understanding of the tourism industry, particularly within the context of safari planning and logistics, ensuring every detail of the client's journey is meticulously handled.
The role offers significant flexibility, with options for remote, hybrid, or on-site work in the vibrant city of Arusha, Tanzania. This is a fantastic opportunity for individuals who are passionate about travel and possess strong communication skills in multiple languages. Candidates will join a dynamic team dedicated to providing world-class travel solutions while enjoying a professional environment that encourages growth and excellence in the hospitality sector.
Key Requirements
Proficiency in English for professional communication.
Ability to speak and write in Dutch is highly encouraged.
Ability to speak and write in German is highly encouraged.
Proven experience in safari tourism and travel industry operations.
Extensive background in travel planning and itinerary management.
Strong attention to detail to ensure accuracy in travel bookings.
Exceptional customer focus and service-oriented mindset.
Deep knowledge of East African safari destinations and wildlife.
Excellent interpersonal and negotiation skills for vendor management.
Ability to work independently in a remote or hybrid environment.
0 Negotiable or Not Mentioned
Tanzania
24 days ago
sunda.com
2406 Views
Sunda is currently seeking three hardworking and reliable individuals to fill the role of Cook Assistant across various branches in Tanzania. The primary responsibilities include assisting the main cook with daily food preparation, ensuring the kitchen remains clean and organized, and supporting various basic cooking activities as needed. Successful candidates must adhere to strict food handling and hygiene standards to ensure the safety and quality of all meals served. This is an excellent opportunity for individuals looking to gain professional experience in a dynamic culinary environment. The available positions are distributed across several key areas: one in Ubungo, Dar es Salaam; one in Mwanza; and one in Mile Moja, Kibaha – Pwani. When applying, candidates must clearly indicate which of these locations they are interested in. The role requires a team-oriented mindset and the ability to maintain performance in a fast-paced kitchen setting. Prior knowledge of Chinese food preparation is considered a significant asset for this position.
Key Requirements
Basic kitchen experience is an added advantage.
Ability to work efficiently in a fast-paced and high-pressure environment.
Strong teamwork and interpersonal communication skills.
Knowledge of Chinese food preparation is considered an added advantage.
Ability to assist the cook in various food preparation tasks.
Willingness to maintain high standards of kitchen cleanliness and organization.
Familiarity with basic cooking techniques and kitchen equipment.
Commitment to following food handling and hygiene protocols.
Physical stamina to stand for long periods and handle kitchen physical demands.
Reliability and punctuality for scheduled shifts and duties.
0 Negotiable or Not Mentioned
Tanzania, Nungwi
19 days ago
bettercareer.co.tz
1454 Views
Talanta is currently seeking a dynamic and motivated Salesperson to join a luxurious villa team located in the beautiful Nungwi region of Zanzibar. This role is ideal for individuals who excel in a high-end hospitality environment and possess a natural talent for sales and guest engagement. As a key member of the team, you will be responsible for promoting the villa's unique offerings, managing inquiries, and ensuring that every potential guest receives a premium service experience that aligns with the villa's high standards. The position requires a candidate who can represent the brand with elegance and professionalism while maintaining a focus on conversion and revenue generation.
The successful candidate will work closely with the management team to drive bookings and enhance the villa's reputation in the competitive Zanzibar luxury tourism market. You will be expected to demonstrate a deep understanding of luxury travel trends, provide tailored recommendations to guests, and utilize excellent interpersonal skills to build lasting relationships with clients. This position offers a unique opportunity to work in one of the world's most stunning tropical locations while contributing significantly to the success and growth of a top-tier hospitality establishment in Nungwi.
Key Requirements
Proven experience as a Salesperson or in a similar sales role within the hospitality industry.
Excellent communication and interpersonal skills to interact with high-end clients.
Demonstrated ability to work effectively in a luxury villa or high-end hotel environment.
Strong negotiation and closing skills to secure bookings and sales.
Proficiency in English is mandatory; knowledge of other international languages is a significant plus.
A customer-oriented approach with a genuine passion for excellence in service.
Ability to handle inquiries, manage portfolios, and process bookings efficiently.
High school diploma or equivalent; a degree in marketing, business, or hospitality is preferred.
Strong familiarity with the Zanzibar tourism landscape and hospitality market trends.
Flexibility to work various shifts, including weekends and holidays, as required by the guest schedule.
Self-motivated with the ability to work independently in a remote or resort setting.
Professional appearance and demeanor suitable for a luxurious villa environment.
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
19 days ago
bettercareer.co.tz
2083 Views
Talantah is seeking a dedicated and professional Front Office Receptionist to join a team at a luxurious villa located in the beautiful area of Nungwi, Zanzibar. The successful candidate will be the first point of contact for guests, providing a warm welcome and ensuring a high standard of service throughout their stay. Responsibilities include managing guest check-ins and check-outs, handling inquiries via phone and email, and coordinating with other departments to maintain a seamless guest experience. This role requires a candidate with exceptional interpersonal skills and a passion for the hospitality industry.
Whether you are Male or Female, if you possess a professional demeanor and have experience in a similar front-facing role, we encourage you to apply. The position is based in Nungwi, Zanzibar, offering a unique opportunity to work in a high-end environment within one of Tanzania's most sought-after tourist destinations. The chosen candidate will handle administrative tasks such as processing payments and maintaining guest records with high accuracy. You will work closely with the management team to ensure the villa maintains its reputation for excellence and luxury service in the Nungwi region.
Key Requirements
Proven experience as a Front Office Receptionist or in a similar hospitality role.
Proficiency in English and Swahili; knowledge of additional languages is a plus.
Familiarity with office equipment such as printers and fax machines.
Exceptional communication and people skills for guest interaction.
Strong organizational and multitasking abilities in a high-pressure environment.
Professional appearance and attitude consistent with a luxury villa setting.
Ability to handle guest complaints and resolve issues proactively.
Proficiency in Microsoft Office Suite, specifically Excel and Word.
Basic knowledge of bookkeeping and processing payments.
Availability to work flexible shifts, including weekends and holidays.
High school diploma or equivalent; certification in hospitality management is preferred.
~1,000 Mentioned
Kenya
16 days ago
talentshub.me
1277 Views
Talents Hub is seeking an experienced and results-driven senior-level restaurant management professional to oversee high-volume, upscale, and fine-dining operations for a high-end client in Kenya. The successful candidate will be responsible for the daily management of restaurant environments, ensuring that service standards are consistently met and exceeded. This role involves leading large, diverse teams, recruiting and training staff, and maintaining a high level of operational excellence across all departments. The candidate must be able to lead effectively in fast-paced environments while maintaining brand consistency. Salary: USD 1,000 - 1,200.
Financial performance is a core focus of this position, including budgeting, cost control, P&L management, and forecasting. You will work closely with stakeholders, owners, and executive chefs to optimize revenue and implement cost-efficiency strategies. Additionally, the role involves managing food and beverage operations, menu engineering, inventory control, and negotiating with suppliers and vendors to ensure quality and cost-effectiveness. Ensuring full compliance with health, safety, and hygiene regulations is mandatory to protect the reputation of the high-end establishment.
Key Requirements
Proven senior-level experience in restaurant management.
Strong leadership and people-management skills.
Expertise in financial management and revenue optimization.
In-depth knowledge of food and beverage operations.
Exceptional customer service and problem-solving skills.
Strong understanding of compliance and regulatory standards.
Strategic thinking and operational excellence mindset.
Excellent communication and stakeholder management abilities.
Ability to perform under pressure in fast-paced environments.
Results-driven with a track record of improving profitability and team engagement.
Experience in high-volume, upscale, or fine-dining settings.
Capability to recruit and train diverse teams effectively.
0 Negotiable or Not Mentioned
Kenya, Bomet
9 days ago
gmail.com
735 Views
Telepolis Village Hotel is seeking a professional Receptionist to serve as the first point of contact for our guests in Kiptenden, Bomet. In this role, you will handle check-ins and check-outs, manage reservations, and answer inquiries both in person and over the phone. Your primary goal is to provide a seamless and pleasant experience for every guest from the moment they arrive until they depart our facility.
The ideal candidate will be highly organized, friendly, and capable of managing administrative tasks efficiently. You will also be responsible for maintaining guest records, processing payments, and coordinating with other departments to ensure specific guest requests are handled promptly. This is a vital role that requires a dedicated individual with a strong commitment to excellence in customer service and front-office administration.
Key Requirements
Diploma in Hotel Management / Catering or related field
Relevant experience working at a front desk or in a receptionist role
Exceptional verbal and written communication skills
Strong customer service orientation and professional phone etiquette
Proficiency in basic computer applications and reservation systems
Ability to handle multiple tasks simultaneously while maintaining attention to detail
Excellent organizational and problem-solving skills
Professional appearance and a welcoming demeanor
Ability to work independently and as part of a team
Cultural awareness and sensitivity when dealing with diverse guests
0 Negotiable or Not Mentioned
Tanzania
9 days ago
alphanamata.co.tz
1128 Views
We are looking for a professional and welcoming Receptionist to be the first point of contact for Triple A Finance Limited. You will be responsible for greeting clients, answering phone calls, and providing essential administrative support to our various departments. Your role is vital in maintaining a positive and professional image of the company, ensuring that every visitor and caller has a pleasant experience.
In addition to managing the front desk, you will handle incoming and outgoing correspondence, schedule appointments, and assist with general office coordination. The ideal candidate should have a Certificate of Hospitality and possess excellent interpersonal skills. If you are organized, friendly, and capable of multitasking in a fast-paced environment, we would love to have you as part of our professional team.
Key Requirements
Certificate of Hospitality or equivalent
Exceptional interpersonal and communication skills
Professional appearance and welcoming demeanor
Strong organizational and multitasking abilities
Proficiency in operating telephone switchboards
Experience with basic office equipment and filing
Knowledge of general administrative procedures
Ability to handle stressful situations calmly
Punctuality and strong time management skills
Basic proficiency in computer applications like MS Word
0 Negotiable or Not Mentioned
Tanzania, Zanzibar
17 days ago
visionpath.co.tz
1205 Views
Vision Path is recruiting a Private Cook for an immediate opening in Zanzibar, Tanzania. The primary responsibility is to prepare high-quality meals tailored to specific client preferences while ensuring a premium dining experience. The role involves comprehensive kitchen management, including menu planning, ingredient shopping, and maintaining strict inventory controls to ensure the highest standards of culinary service.
A clean, safe, and organized kitchen environment is essential for this position. Candidates must demonstrate excellent presentation skills and adhere to the highest hygiene standards. This opportunity is reserved for Tanzanian nationals with a background in 4 or 5-star hospitality settings who can provide discreet and polished service to elite clientele in a private villa or luxury hotel setting.
Key Requirements
Minimum 2-3 years of experience as a private chef in a 4/5 star hotel or villa
Culinary school training or equivalent experience
Excellent presentation and hygiene standards
Discreet, polished, and attentive to detail
Ability to prepare high-quality meals based on client preferences
Experience in menu planning and ingredient shopping
Skills in kitchen inventory management
Maintaining a clean, safe, and organized kitchen environment
Must be a Tanzanian National
Knowledge of food safety regulations and international cuisines