0 Negotiable or Not Mentioned
Kenya
5 days ago
solvoglobal.com
397 Views
The Customer Service Representative (CSR) role based in Kenya is designed for individuals who are passionate about delivering exceptional customer experiences. In this position, you will serve as the primary point of contact for customer inquiries via telephone, providing empathetic and solution-driven support. Your core responsibilities involve active listening to understand customer concerns, offering clear and accurate resolutions, and professionally handling escalations to ensure a positive resolution process. You will be expected to apply critical thinking to troubleshoot issues and approve adjustments or returns within established company guidelines while conducting necessary follow-ups to ensure full satisfaction.
Beyond direct customer support, this role emphasizes integrity and collaboration. You will maintain strict confidentiality of customer information and stay updated on all product developments, policies, and procedures. Working closely with your teammates and leadership, you will contribute to the improvement of service delivery processes and participate in ongoing training opportunities. This is an excellent opportunity for a proactive, tech-savvy individual to thrive in a fast-paced, goal-oriented environment where service excellence and accountability are highly valued.
Key Requirements
Minimum 1 year of customer service experience in call center, retail, or hospitality environments.
Strong verbal and written communication skills with a focus on de-escalation techniques.
A proactive problem-solving mindset with the ability to adapt to changing situations.
High levels of personal integrity, accountability, and reliability in handling customer data.
Ability to perform effectively in a fast-paced and goal-oriented service environment.
Tech-savvy with the proficiency to multitask across multiple software systems simultaneously.
Demonstrated ability to handle professional escalations and maintain composure under pressure.
Strong active listening skills to accurately identify and address customer needs.
Commitment to participating in ongoing training and professional development sessions.
Ability to work collaboratively within a team to improve overall service delivery processes.
Proficiency in English to interact clearly with a diverse customer base.
0 Negotiable or Not Mentioned
Kenya
5 days ago
solvoglobal.com
616 Views
Join our team as a Customer Service Representative in Kenya, where you will be at the forefront of providing exceptional support to our global clientele. In this role, you will be responsible for managing a variety of customer inquiries through multiple channels including phone, email, and live chat. You will play a vital role in resolving issues promptly, providing accurate product information, and ensuring every customer interaction ends on a positive note.
We offer a dynamic and multicultural work environment that fosters professional growth and continuous learning. As part of our team, you will receive ongoing training to enhance your skills and advance your career within the organization. We are looking for proactive individuals who are passionate about problem-solving and possess excellent communication skills to help us maintain our high standards of service excellence.
Key Requirements
High school diploma or equivalent (college studies are a plus).
Advanced or fluent English communication skills (C1 written and spoken).
Strong interpersonal and problem-solving skills.
Basic computer skills and ability to multitask effectively.
Previous experience in customer service or a call center environment.
Ability to work independently and as part of a diverse team.
Capability to handle inbound and outbound customer inquiries via phone, email, or chat.
Proficiency in maintaining detailed and accurate records of customer interactions.
Commitment to meeting defined quality and productivity standards.
Proactive attitude with a focus on ensuring a positive customer experience.
0 Negotiable or Not Mentioned
Kenya, Nairobi
3 days ago
solvoglobal.com
428 Views
Join our expanding team as a Customer Service Representative based in Nairobi, Kenya. In this role, you will be the front line of our service excellence, handling high volumes of inquiries via phone and chat. Your primary focus will be delivering high-quality support regarding products, services, and order statuses, ensuring every customer walks away with a positive experience and clear, accurate information.
This onsite position requires candidates who are passionate about people and thrive in fast-paced environments. You will collaborate closely with team leads and training departments to meet key performance metrics while maintaining strict adherence to operational guidelines and schedules. We offer paid training and significant growth opportunities within our people-driven organization, providing a professional and collaborative atmosphere for your career development in the customer experience industry.
Key Requirements
Advanced English level (C1 proficiency).
Minimum 1 year of customer service experience, preferably in a contact center.
Strong verbal and written communication skills.
Customer-oriented mindset with excellent problem-solving abilities.
Comfortable working in fast-paced, high-volume call environments.
Basic computer skills and ability to navigate multiple software systems.
Availability to work onsite in Nairobi, Kenya is mandatory.
Ability to build rapport quickly and ensure a positive customer experience.
Proficiency in documenting customer interactions accurately in internal systems.
Flexibility to work different shifts, including evenings and weekends.
0 Negotiable or Not Mentioned
Kenya
5 days ago
solvoglobal.com
504 Views
We are looking for a dedicated Scheduler in Training to join our on-site team in Kenya. This role involves coordinating schedules between clients and caregivers while handling high volumes of calls and service requests. You will be a vital link between internal teams and field staff, ensuring real-time communication and service continuity.
The ideal candidate will have at least one year of experience in healthcare scheduling or a call center environment. You must be comfortable working in a fast-paced setting and maintaining a schedule aligned with U.S. Eastern Time. Strong organizational skills and English fluency are essential for success in this role.
Key Requirements
1+ year of experience in healthcare scheduling preferred
Call center experience will be considered
Fluent in English (both written and spoken)
Strong phone etiquette and professional communication skills
Exceptional organizational and multitasking abilities
Comfortable working in a fast‑paced, dynamic environment
Full availability Monday–Sunday for scheduled shifts
Ability to align work hours with U.S. Eastern Time
Must be located in Kenya and able to work on-site
Proficiency in maintaining accurate records and administrative support
0 Negotiable or Not Mentioned
Kenya, Bomet
9 days ago
gmail.com
891 Views
Telepolis Village Hotel is seeking energetic and dedicated individuals to join our team as Waiters. The ideal candidates will be responsible for ensuring that all guests receive an exceptional dining experience by providing prompt and friendly service. You will be expected to take orders, serve food and beverages, and maintain a clean and organized dining area to the highest standards of the hospitality industry.
In addition to serving guests, you will collaborate with the kitchen staff to ensure orders are accurate and delivered on time. Success in this role requires a strong commitment to customer satisfaction, the ability to work effectively in a fast-paced environment, and excellent communication skills. We offer a professional working environment and the opportunity to grow within our established hotel located in Kiptenden, Bomet.
Key Requirements
Diploma in Hotel Management / Catering or related field
Relevant work experience in a restaurant or hotel setting
Good communication and interpersonal skills
Excellent customer service skills and a friendly demeanor
Ability to handle cash and process payments accurately
Knowledge of food safety and hygiene regulations
Physical stamina to stand and walk for long periods during shifts
Ability to multitask and work under pressure during peak hours
Professional appearance and a positive, proactive attitude
Flexibility to work in shifts, including weekends and public holidays
0 Negotiable or Not Mentioned
Kenya, Nairobi
6 days ago
transafricamotors.com
368 Views
Transafrica Motors Ltd is seeking a dedicated and technically proficient IT Support professional to join our dynamic team in Nairobi. The successful candidate will be responsible for providing technical assistance and support related to computer systems, hardware, and software. You will play a crucial role in maintaining our IT infrastructure, ensuring minimal downtime and high operational efficiency across our Windows-based environments. This role offers an excellent opportunity for individuals passionate about technology to grow their career within a fast-paced automotive industry environment.
Key responsibilities include troubleshooting network issues, managing user accounts through Active Directory, and performing maintenance on desktops, laptops, and printers. You will also be expected to implement basic cybersecurity practices to protect our organizational data and provide technical training to end-users. As an IT Support staff member, you will collaborate with various departments to ensure all technological needs are met and contribute to the continuous improvement of our IT support services in the Nairobi region.
Key Requirements
Hold a Diploma or Degree in IT, Computer Science, or a related field.
Proven experience in Windows environments and technical troubleshooting.
Solid understanding of Networking protocols including TCP/IP, DNS, DHCP, and VPNs.
Hands-on experience with Active Directory and user account management.
Proficiency in hardware support for desktops, laptops, and printers.
Knowledge and application of basic cybersecurity practices.
Strong analytical skills to diagnose and resolve software and hardware incidents.
Excellent communication skills for providing user support and technical training.
Ability to work independently and collaboratively within a team environment.
Willingness to stay updated with the latest technological trends and advancements.
0 Negotiable or Not Mentioned
Kenya
20 hours ago
kforcelnc.org
136 Views
Career Navigator is recruiting Travel & Logistics Coordinators to support adventure tourism operations in Kenya. This role is essential for the smooth execution of safaris and expeditions, requiring a professional who can navigate the complexities of travel planning in diverse landscapes. You will be the backbone of the travel process, ensuring that transportation, accommodation, and activity schedules are perfectly aligned for a seamless guest experience.
You will work with a global network of talent to manage risk and safety across all travel touchpoints. By coordinating with various stakeholders and vendors, you will help deliver unforgettable immersive experiences. This position offers competitive compensation and the chance to work with leading adventure brands that are redefining tourism in East Africa and beyond.
Key Requirements
Experience in travel logistics, expedition services, or tourism.
Skilled in coordinating complex itineraries and travel schedules.
Understanding of destination operations and local infrastructure.
Proficiency in risk management and safety coordination.
Ability to manage multiple logistics tasks simultaneously.
Strong communication skills for vendor and guest relations.
Passion for cultural exchange and adventure exploration.
Knowledge of Kenyan travel regulations and logistics hubs.
Experience with reservation systems or logistical software.
Detail-oriented approach to planning and documentation.
Commitment to supporting sustainable and ethical tourism.
~150,000 Mentioned
Kenya
5 days ago
gmail.com
606 Views
The Project Coordinator serves as the central execution integrator within the Technical Department, specifically for the Main Contractor Unit. The primary focus of this role is to ensure seamless coordination between various site teams, procurement, central stores, operations, and subcontractors. By acting as the primary coordination interface, the candidate will ensure that all resources and materials are mobilized efficiently to meet project timelines and resolve any supply chain bottlenecks that may arise. The role serves to interface between Technical, Procurement, Finance, and the Project Management Unit to maintain consistent alignment across the organization.
Key responsibilities include resource and logistics coordination, where the coordinator tracks material status and equipment across multi-project environments in Kenya. The role involves high-level reporting and monitoring, providing weekly coordination reports to the Head of Technical. Candidates must align material requirements with project schedules and maintain clear communication across technical and non-technical teams to achieve high efficiency in subcontractor mobilization and project delivery. Budget Guide: 150k – 200k.
Key Requirements
Bachelor’s Degree in Construction Management, Engineering, or related field.
5–8 years experience in construction coordination or project support roles.
Proven experience in multi-project environments is preferred.
Strong coordination and organizational skills with attention to detail.
High responsiveness and a demonstrated problem-solving ability.
Excellent communication skills across technical and non-technical teams.
Ability to manage multiple stakeholders simultaneously and effectively.
Strong understanding of construction workflows and site operations.
Proficiency in maintaining dashboards for resource and material tracking.
Ability to generate and present detailed weekly coordination reports.
0 Negotiable or Not Mentioned
Kenya
9 days ago
2coms.com
971 Views
U.S. hospitals are urgently hiring NCLEX-certified nurses to fill various clinical positions across the United States. This recruitment drive is specifically targeting qualified professionals from Kenya who are looking to advance their careers internationally. The program offers comprehensive support for visa processing and placement, ensuring a smooth transition into the American healthcare system.
Candidates will be expected to perform standard nursing duties, including patient assessment, medication administration, and care plan development within state-of-the-art facilities. By joining this program, nurses will have the opportunity to earn competitive salaries while contributing to global healthcare standards. All CVs and contact details should be submitted promptly to begin the expedited hiring process.
Key Requirements
Must have successfully passed the NCLEX-RN examination.
Bachelor’s or Associate’s degree in Nursing from a recognized institution.
Active nursing license in the country of origin.
Demonstrated clinical experience in a hospital or acute care setting.
Proficiency in English, verified by standardized testing (e.g., IELTS, PTE).
Valid passport and eligibility for a U.S. work visa.
Strong analytical and critical thinking skills for patient care.
Excellent communication skills to interact with diverse patient populations.
Ability to adapt to the U.S. healthcare culture and professional standards.
Commitment to maintaining medical ethics and patient confidentiality.
0 Negotiable or Not Mentioned
Tanzania, Kilimanjaro
9 days ago
dgt.co.tz
1224 Views
dgt is seeking a proficient Operations Manager to lead their manufacturing facility in Moshi, Kilimanjaro. This pivotal role involves overseeing daily factory operations, encompassing production management, maintenance, and quality control. The successful candidate will coordinate production schedules to meet organizational targets and ensure that all logistics are handled efficiently within the FMCG sector specifically for soaps and detergents manufacturing. The position requires a candidate who can maintain high standards of operational excellence while managing complex daily schedules and resource distributions. The candidate will be expected to drive strategic growth and maintain the highest level of product quality through meticulous oversight. In this role, you will implement strategic initiatives aimed at improving productivity and cost-effectiveness. Key responsibilities include supervising team leaders, ensuring strict adherence to health and safety regulations, and managing supply chain resources. By utilizing ERP and CRM software, the manager will monitor performance metrics and prepare detailed operational reports to drive continuous improvement initiatives across the manufacturing plant. You will be instrumental in fostering a safe and productive working environment for all operational staff while identifying new opportunities for process optimization and efficiency. The role demands strong leadership to guide team members toward achieving both short-term production goals and long-term business objectives.
Key Requirements
Bachelor's degree in Business Administration, Operations Management, or a related field
Minimum 3 years of experience in operations, business management, or a leadership role
Specific experience in manufacturing within the FMCG sector, preferably soaps and detergents
Strong leadership, decision-making, and team management abilities
Expertise in business process optimization and supply chain management
Proficiency in ERP software, CRM tools, and various data analytics platforms
Excellent communication, problem-solving, and negotiation skills
Ability to work under pressure and manage multiple competing priorities effectively
Detailed knowledge of health, safety, and environmental (HSE) regulations
Proven track record in resource allocation and inventory management
0 Negotiable or Not Mentioned
Kenya
17 days ago
greatplainsconservation.com
1384 Views
We are seeking a Food & Beverage Procurement Assistant to support the procurement team at Great Plains Conservation in Kenya. This role focuses on the timely delivery and quality assurance of food and beverage supplies, which are vital for maintaining the high standards of our luxury lodges and camps.
The assistant will be tasked with supporting the coordinator in sourcing fresh produce and beverages, managing order cycles, and ensuring that all supplies meet the company's quality benchmarks. This is an ideal role for an individual who is passionate about the hospitality industry and possesses strong organizational skills to support a fast-moving supply chain.
Key Requirements
Previous experience in food and beverage procurement or hospitality.
Basic understanding of food safety and quality standards.
Strong interpersonal skills for interacting with local suppliers.
Ability to maintain accurate procurement records and documentation.
Highly organized with the ability to prioritize tasks effectively.
Proficiency in basic computer applications like Excel.
Commitment to sustainable and ethical sourcing practices.
Ability to work collaboratively within a multi-site team.
Strong attention to detail regarding product quality and pricing.
Fluency in English and Swahili is an added advantage.
0 Negotiable or Not Mentioned
Kenya, Remote
17 days ago
e-solutionsinc.com
758 Views
We are seeking a Language-Focused AI Quality Analyst to join our team, focusing on personalization tasks. In this role, you will work at the cutting edge of linguistics and technology, helping to refine and improve AI-driven user experiences. You will be responsible for evaluating and improving the quality of AI responses in specific languages to ensure they are accurate, culturally relevant, and personalized for users. This is an exciting opport
0 Negotiable or Not Mentioned
Kenya, Nairobi
17 days ago
sautyintegrations.co.ke
536 Views
Sauty Integrations is seeking dynamic and commercially-minded professionals to fill two positions as Commercial Leads or Sales Representatives. At Sauty Integrations, we specialize in designing immersive experiences through sound, vision, and technology. As we expand our reach across installations, events, and our consumer brand OROK, we are looking for individuals who can effectively open doors, build lasting relationships, and convert opportuni
0 Negotiable or Not Mentioned
Kenya
14 days ago
cag.co.ke
631 Views
The Marketing and Sales Manager will be responsible for overseeing the commercial operations of cag, focusing specifically on FMCG and agricultural food products. This role requires a strategic thinker who can develop effective marketing campaigns and drive B2B sales growth. You will be expected to lead a team of sales professionals, providing mentorship and guidance to ensure departmental goals are consistently met. In addition to leadership, th
0 Negotiable or Not Mentioned
Tanzania, Arusha
19 days ago
sumwood.com
1031 Views
Sumwood is a prominent furniture and upholstery company looking for a dedicated Upholstery Supervisor to join our production facility in Arusha, Tanzania. The successful candidate will play a pivotal role in our manufacturing process, overseeing the daily activities of the upholstery team and ensuring that every piece of furniture meets our rigorous standards for quality and craftsmanship. You will be responsible for managing production schedules
0 Negotiable or Not Mentioned
Tanzania, Arusha
18 days ago
visionpath.co.tz
987 Views
Vision Path is seeking professional Female Butlers for an immediate hire position in Arusha, Tanzania. This role requires providing personalized and professional service to guests while maintaining the highest standards of hospitality. Successful candidates will manage household tasks, serve meals, and ensure that all guest needs are met with efficiency and grace. The position demands a high level of cleanliness and organization to ensure guest s
0 Negotiable or Not Mentioned
Kenya, Nairobi
26 days ago
gmail.com
1457 Views
Mirari Institute is seeking a dynamic and visionary leader to join our team as the Head of Solar PV. In this role, you will be instrumental in building Kenya's leading Solar PV training school, acting as both a Program Builder and a vital Industry Connector. Your primary focus will be to design, implement, and lead high-quality training programs that equip students with the technical skills required in the rapidly evolving renewable energy sector
0 Negotiable or Not Mentioned
Kenya, Nairobi County
27 days ago
ecasiafrica.org
1084 Views
This is a full-time, on-site role for a Communications Assistant based at the ECAS Institute headquarters in Nairobi County, Kenya. The position is designed to support both internal and external communication strategies, ensuring the organizational brand remains strong and impactful. Key tasks include conducting market research, assisting in the creation of comprehensive marketing strategies, and fostering strong customer and stakeholder relation
~2,500 Mentioned
Kenya, Nairobi
28 days ago
yrcs.in
1571 Views
We are seeking a highly experienced Quality Assurance Manager to join our manufacturing team in Nairobi. The successful candidate will be responsible for leading and overseeing the quality systems within our manufacturing environment, ensuring that all processes align with international standards such as FSSC and QSA. This role is pivotal in maintaining high-quality outputs and fostering a culture of excellence and continuous improvement across t
0 Negotiable or Not Mentioned
Tanzania, Arusha
14 days ago
outstandingsolutionstz.com
852 Views
Outstanding Solutions TZ is looking for a dedicated and passionate Art, Design & Technology Teacher to join a reputable educational institution in Arusha. The successful candidate will be responsible for planning and delivering high-quality lessons that align with the Cambridge International Curriculum. This role requires an individual who can inspire students to explore complex ideas through drawing, painting, and design projects, fostering an e
0 Negotiable or Not Mentioned
Kenya, Nairobi
13 days ago
learnovate.co.ke
272 Views
Learnovate Technologies is seeking a dynamic Corporate Sales Executive to join our team in Nairobi, Kenya. In this role, you will be responsible for driving business growth by managing the entire corporate sales lifecycle, from lead generation and prospecting to closing deals and managing ongoing client relationships. You will work closely with organizations to understand their training needs and provide innovative solutions that help them achiev
0 Negotiable or Not Mentioned
Tanzania, Arusha
20 days ago
gmail.com
2030 Views
Jubilee Health Insurance is seeking motivated, dynamic, and results-driven individuals to join our growing team as Sales and Marketing Officers in Arusha, Tanzania. The role involves actively promoting a wide range of health insurance products to potential clients, identifying new market opportunities, and ensuring that sales targets are consistently met. Candidates will be responsible for acquiring new clients through various marketing strategie
0 Negotiable or Not Mentioned
Kenya
28 days ago
djembeconsultants.com
1117 Views
Djembe Consultants is seeking an Account Manager to join our dynamic team in Kenya. The ideal candidate will support the delivery of strategic public relations and media engagement programs for our diverse client base. This role is intended for seasoned communications professionals with a robust background in PR and media relations, specifically those who have experience working within a consultancy or agency environment.
As an Account Manager,
~70,000 Mentioned
Kenya, Mt. Kenya
18 days ago
stellarhr.co.ke
987 Views
Our client is seeking a dynamic and results-oriented Sales Manager to join their team in the Real Estate sector. The successful candidate will be responsible for driving property sales, identifying new business opportunities, and managing high-level client relationships within the Mt. Kenya region. You will play a pivotal role in expanding the company's market presence by leveraging your expertise in property sales processes and negotiation.
Thi
0 Negotiable or Not Mentioned
Kenya, Remote
20 days ago
e-solutionsinc.com
942 Views
We are seeking a Language-Focused AI Quality Analyst to join our team in a remote capacity based in Kenya. In this role, you will be at the intersection of linguistics and cutting-edge technology, working to improve personalized user experiences through AI. You will be responsible for evaluating and refining AI models to ensure high-quality, linguistically accurate outputs across various languages including Polish, Dutch, Bulgarian, Danish, Finni
0 Negotiable or Not Mentioned
Tanzania, Serengeti
15 days ago
outstandingsolutionstz.com
754 Views
We are seeking a dedicated and detail-oriented Housekeeper on behalf of our client in the hospitality sector. This role is based in the breathtaking Serengeti, where you will be an integral part of a dynamic team focused on maintaining the highest standards of cleanliness and comfort for our guests. The successful candidate will be responsible for ensuring that all guest rooms and public areas are pristine, contributing significantly to the overa
0 Negotiable or Not Mentioned
Tanzania, Serengeti
15 days ago
outstandingsolutionstz.com
828 Views
Outstanding Solutions TZ is looking for a professional Housekeeper to join our hospitality team in the Serengeti. The role involves ensuring all guest rooms are meticulously cleaned, sanitized, and prepared according to hotel standards to provide a comfortable stay for visitors. You will also be responsible for maintaining the cleanliness of public areas, including lobbies and corridors, to ensure a high level of presentation throughout the prope
0 Negotiable or Not Mentioned
Kenya, Remote
20 days ago
e-solutionsinc.com
1333 Views
We are hiring an AI Quality Analyst specialized in personalization for a remote role. The position involves the evaluation of AI model outputs, data annotation, and content moderation to ensure high levels of accuracy and relevance. This role is crucial for refining AI interactions and requires a deep understanding of linguistic nuances and ethical standards. You will be responsible for reviewing datasets and providing qualitative feedback to imp
0 Negotiable or Not Mentioned
Kenya, Nairobi
24 days ago
tactive.consulting
1159 Views
Our client is a premier retail and lifestyle destination seeking an experienced and innovative Marketing Manager to lead strategic marketing initiatives, enhance brand visibility, and drive customer engagement and foot traffic through impactful campaigns and events. The Marketing Manager will develop and execute integrated marketing strategies to strengthen brand positioning, increase customer engagement, and support tenant performance across bot
0 Negotiable or Not Mentioned
Tanzania, Arusha
19 days ago
gmail.com
1390 Views
Jubilee Health Insurance is seeking motivated, dynamic, and results-driven individuals to join our growing team as Sales and Marketing Officers based in Arusha. The role involves promoting a wide range of health insurance products, identifying new business opportunities, and acquiring new clients to meet organizational growth targets. Candidates will be responsible for maintaining strong, long-lasting customer relationships and providing exceptio